Operation Support System (OSS) Consolidations
Information associated with Ordering and Billing Systems Consolidations.
Click here to view Access Service Ordering
and Billing Systems Consolidation (2016).
Click here to view Local Service Ordering and Billing Systems Consolidation (2017).
Customer Electronic Maintenance and Repair (CEMR) – Maintenance Ticketing Gateway (MTG)
CEMR-MTG is a web interface that allows users to interact with maintenance and repair facilities and to request service for trouble tickets. Access CEMR-MTG Online Help.
Enhanced Automated Service Order (EASE)
EASE enables CLECs to facilitate ordering Resold and Unbundled Network Element (UNE) services. Additionally, see the EASE User Guide to find explanations of error messages in EASE.
Access Services Ordering System - EASE
Electronic Administration & Service Order Exchange (EASE) allows users to electronically submit ASRs for trunking, Local Interconnect Services (LIS), interstate and intrastate-switched access, and Private Line Transport Services (PLTS) offered for the origination and/or termination of inter-exchange traffic. Log in to EASE.
Operation Support System (OSS) Overview
Find general information about CenturyLink QC local region operating support systems.
Operation Support System (OSS) Production Support
View unplanned event notifications and process as well as helpdesk and technical escalation information.
Billing Systems Information
Find general billing systems information such as the BOS BDT Differences List, the EDI Users Guide, ASCII Users Guide, and the Circuit ID Information Guide - Zero Fill Business Rules for Eastern Region.
Directory Listing Inquiry System (DLIS)
Accessing DLIS enables CLECs to review directory listing information prior to and subsequent to submitting directory listing orders for processing.
Maintenance Ticketing Gateway (MTG)
MTG provides a common electronic gateway for CenturyLink QC Local Wholesale customers to communicate with various repair business applications.
Primary Interexchange Carrier (PIC)/Local Primary Interexchange Carrier (LPIC) Verification
Learn how to effectively use the automated PIC/LPIC verification process.
Regional Subscription System (RSS) for IXCs
The IXC RSS web pages provide on-line procedures for accessing RSS.
CenturyLink QC Territory
CenturyLink National & International Solutions are available throughout the United States and world. CenturyLink Local & Access Solutions are provided in CenturyLink QC.
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