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Call Manager Connection - Business Only V6.0

NOTE: The Call Manager Connection – Business Only Package is grandparented in all states except Arizona and Idaho-North effective April 11, 2005. This package is only available as a new service in Arizona and Idaho-North. Contact your CenturyLink Sales Executive for additional information.

History Log

Product Description

With Call Manager Connection Business Only end-users get six to seven products at a discounted rate and the opportunity to utilize a variety of telephone services to meet a variety of needs.

The Call Manager Connection is particularly attractive to end-users who already purchase (or intend to purchase) one to two products, since bundled pricing makes Call Manager Connection attractive. Available services are listed below:

  • Call Forwarding Variable allows incoming calls to be transferred to the telephone number designated by the end-user.
  • Call Rejection allows the end-user to block unwanted callers. The caller would receive a recorded message telling them the person they are calling is not receiving calls at this time.
  • Call Waiting alerts the end-user that someone is calling and lets them talk to that person without ending the first conversation.
  • Caller ID lets the end-user know the identity of the callers before picking up the receiver. After the first ring, the end-user's Caller ID display unit will show the name and telephone number of most callers.
  • Continuous Redial automatically redials the telephone numbers that were busy when the end-user tried to dial them.
  • Priority Call lets the end-user assign a unique ring to selected telephone numbers.
  • Three Way Calling allows the end-user to to dial two telephone numbers enabling a three party call.

The following considerations apply to the Call Manager Connection:

  • The end-user must have all six to seven features on one line to qualify for the Call Manager Connection. The features may not be spread among multiple lines. No substitutions or omission of features is allowed.
  • Any features that are part of Call Manager Connection cannot be part of any other promotion.

Availability

The Call Manager Connection is available for Business end-users only and wherever the six to seven features are available.

Call Manager Connection is not available:

  • In Oregon
  • On Centron 1™ or Centraflex®

Additional information can be found in the Pre-Ordering Overview.

Pricing

Rate Structure

Call Manager Connection may have a recurring and a nonrecurring charge based on state specific Tariffs/Catalogs/Price Lists. A nonrecurring charge will not apply to change from one Call Manager Connection package to another.

Rates

Retail rates for this feature can be found in the state specific Tariffs/Catalogs/Price Lists.

Rates and/or discounts are available in Exhibit A or the specific rate sheet in your Interconnection or Resale Agreement.

Ordering

Ordering Rules

Additional information on ordering can be found in the Ordering Overview.

NOTE: Requests for service in Idaho-North, other than ACT = W – Conversion As Is, must be marked for manual handling. Please add Remarks stating that you are Adding, Moving or Changing the package.

Feature Activity Types (Action Codes)

The valid Feature Activity Types are:

  • D = Disconnect
  • N = Add

NOTE: When changing from one feature to another, use N and D Feature Activity Types.

Feature Codes (USOCs)

NOTE: No substitutions or omission of features is allowed.

Call Manager Connection is identified by using the following USOCs:

NLUBQ - Call Manager Connection (Without Call Waiting)

The Call Manager Connection package NLUBQ (without Call Waiting) consists of:

  • NLUBQ
  • Three Way Calling (ESC)
  • Call Forwarding Variable (ESM)
  • Call Rejection (NSY)
  • Continuous Redial (NSS)
  • Priority Call (NSK)
  • Caller ID Name and Number (NNK)
  • Install Anonymous Call Rejection, AYK, where applicable

NLUBR - Call Manager Connection (With Call Waiting)

The Call Manager Connection package NLUBR (with Call Waiting) consists of:

  • NLUBR
  • Call Waiting (ESX)
  • Call Forwarding Variable (ESM)
  • Three Way Calling (ESC)
  • Call Rejection (NSY)
  • Continuous Redial (NSS)
  • Priority Call (NSK)
  • Caller ID Name and Number (NNK)
  • Install Anonymous Call Rejection, AYK, where applicable.

NLUBT - Call Manager Connection (Call Waiting ID)

The Call Manager Connection package NLUBT (with Call Waiting ID) consists of:

  • NLUBT
  • Call Waiting ID (NWT)
  • Three Way Calling (ESC)
  • Call Waiting (ESX)
  • Call Forwarding Variable (ESM)
  • Call Rejection (NSY)
  • Continuous Redial (NSS)
  • Priority Call (NSK)
  • Caller ID Name and Number (does not include CPE) (NNK)
  • Install Anonymous Call Rejection, AYK, where applicable.

NOTE: Any of the features may already be on records and may require the package USOC to be added to the account.

Adding Call Manager Connection Package With Call Waiting

NOTE: Call Manager Connection Package Without Call Waiting is issued similarly except you use the package code NLUBQ and eliminate the ESX USOC.

This feature is ordered by including:

  • Feature Activity Type N and USOC NLUBR.
  • Feature Activity Type N and USOC ESX, ESM, ESC, NSY, NSS, NSK, NNK and AYK (if not already on records).

Example of entries:

  • N NLUBR
  • N ESX
  • N ESM
  • N ESC
  • N NSY
  • N NSS
  • N NSK
  • N NNK
  • N AYK

Removing Call Manager Connection Package With Call Waiting

This feature is removed by including:

  • Feature Activity Type D and USOC NLUBR.
  • Feature Activity Type D and USOC ESX, ESM, ESC, NSY, NSS, NSK and NNK

NOTE: You may choose to keep any or all of the features and remove the package USOC only.

Example of entries:

  • D NLUBR
  • D ESX
  • D ESM
  • D ESC
  • D NSY
  • D NSS
  • D NSK
  • D NNK
  • D AYK

Adding Call Manager Connection Package With Call Waiting ID

This feature is ordered by including:

  • Feature Activity Type N and USOC NLUBT.
  • Feature Activity Type N and USOC NWT, ESX, ESM, ESC, NSY, NSS, NSK, NNK and AYK (if not already on records).

Example of entries:

  • N NLUBT
  • N NWT
  • N ESX
  • N ESM
  • N ESC
  • N NSY
  • N NSS
  • N NSK
  • N NNK
  • N AYK

Removing Call Manager Connection Package With Call Waiting ID

This feature is removed by including:

  • Feature Activity Type D and USOC NLUBT.
  • Feature Activity Type D and USOC NWT, ESX, ESM, ESC, NSY, NSS, NSK, and NNK

NOTE: You may choose to keep any or all of the features and remove the package USOC only.

Example of entries:

  • D NLUBT

Last Update: March 19,2015

Last Reviewed: October 20, 2023

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