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Local Interconnection Services (LIS)
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How Disputes are Handled
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What happens when there are disputes regarding forecast quantities?
- The parties will not refuse the forecast.
- The parties shall attempt in good faith to resolve the matter informally.
- If the parties fail to reach a resolution, The Dispute Resolution Provision from the Interconnect Agreement may apply, depending upon your individual Interconnect Agreement.
- The lower forecast will be used until the Dispute Resolution process is complete.
- Representing CenturyLink in dispute resolution are any of the following groups:
- Service Manager
- Sales Executive
- Forecast Project Manager
- Joint Planning Group
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