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Archived System CR SCR121903-01 Detail

Expected Delivery:

That the edit be changed as soon as possible such that MCI queries can be successfully processed.

Status History

Project Meetings

-- June 17, 2004 Systems CMP Meeting Discussion: Liz Balvin/MCI stated that she did receive the response to her question but that she did not understand the option and that it was identical to ASR order processing. Liz stated that she needs to better understand the option from Qwest. Connie Winston/Qwest asked if Liz (Balvin/MCI) was working with their Service Management Team. Liz Balvin/MCI stated that she would work with Peggy Esquibel-Reed (Qwest) This Denied CR remains Open.

-- June 11, 2004 Email Sent to MCI: Liz, In response to your request for clarification on if Qwest would accept a single CCNA for all MCI entity preorder queries and how would be accomplished: Although the issue is exhibiting itself in MCI's pre-order CFA queries, the root of the problem is in the facility record itself, where there is a mismatch between the CCNA associated with the CFA in the record and the CCNA MCI is attempting to use in their query. Qwest's CR response indicates Qwest's willingness to process records-only ASRs to address the CCNAs associated with MCI facilities and change them to any of the CCNAs owned by MCI, as they wish. Note this will follow the current ASR process using records-only changes established for consolidating CCNA.

Thank you, Peggy Esquibel-Reed Qwest CMP CRPM - Systems

- May 20, 2004 Systems CMP Meeting Discussion: Liz Balvin/MCI sent questions for Qwest to research. Connie Winston/Qwest stated that Qwest is still investigating.

May 17, 2004 Received Email From MCI: Peggy, Regarding the following: "Qwest will agree, as another option, to process records change ASRs for any and all facilities MCI would like to aggregate under one CCNA, if MCI so wishes." Please clarify: 1) The CCNA requirement is with preorder, please verify Qwest would accept a single CCNA for all MCI entity preorder queries. 2) How would this be accomplished? Thanks, Liz Balvin MCI Carrier Relations - Qwest Region

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May 14, 2004 Email Sent to Liz Balvin, MCI: Liz, I have attached a copy of SCR121903-01 ASR Preorder CFA Requirement to Provide CCNA. This copy contains the Qwest Response to this Change Request.

Thank you, Peggy Esquibel-Reed Qwest CMP CRPM -- Systems

- April 22, 2004 Systems CMP Meeting Discussion: Connie Winston/Qwest stated that this is still being evaluated. Connie stated that there have been changes to our internal architecture, which is causing more analysis of this CR. Connie apologized. This Action Item remains open.

March 18, 2004 Systems CMP Meeting Discussion: Connie Winston/Qwest stated that this work effort has been approved and Qwest is working to determine the LOE, then will look at scheduling.

February 19, 2004 Systems CMP Meeting Discussion Excerpt (Attachments H & J): Judy Schultz/Qwest stated that she wanted to provide an update to the funding approval process that was discussed in the January CMP Systems Meeting. Judy referred everyone to Attachment J in the Distribution Package. She stated that all CRs are being re-evaluated and must be approved. Judy said that CRs could not be scheduled without approval. Judy noted that the status of this CR is: This CR has been Approved.

January Systems CMP Meeting Discussion: Liz Balvin/MCI reviewed the CR Description and stated that MCI needs the CCNA of the company that Qwest bills for and that MCI wants all entities to have unique CCNAs. Connie Winston/Qwest stated that Qwest understands the request and that Qwest is evaluating the request. Liz Balvin/MCI stated that MCI implemented a band-aid, the week before, until Qwest implements this CR. There were no additional comments or questions.

-- CLARIFICATION MEETING - December 29, 2003 ATTENDEES: Liz Balvin-MCI, Peggy Esquibel Reed-Qwest, Gary Veik-Qwest, Cassandra Hunt-Qwest, Steve Kast-Qwest, Jamal Boudhaouia-Qwest REVIEW CR DESCRIPTION: Peggy Esquibel Reed-Qwest reviewed the CR description: MCI determined through its testing of Qwest ASR XML interface that the preorder CFA validation query required MCI to provide the CCNA identified via Qwest back end systems. This information was not disclosed by Qwest. Therefore, MCI requests the edit be changed to allow a single source CCNA for all MCI entities. Expected Delivery is that the edit be changed as soon as possible such that MCI queries can be successfully processed. Peggy Esquibel Reed-Qwest asked Liz Balvin-MCI if she had additional information that she would like to provide. Liz Balvin-MCI stated that Gary (Veik) and Steve (Kast) are already aware of this issue and noted that MCI needs a band-aid fix until Qwest implements this request. Liz stated that this is currently being done for the ordering side and noted that MCI is implementing XML in January Gary Veik-Qwest stated that on the ordering side, the edit is relaxed but that the CFA is not fully validated. Liz Balvin-MCI stated that on the pre-order side, need to make sure is appropriate CFA. Gary Veik-Qwest stated that a band-aid would not be for the entire CFA. Gary stated that Qwest has requested some modifications be made and noted that those modifications would probably not occur until after the 2nd quarter of 2004. Gary Veik-Qwest stated that from an industry perspective, it has not been identified that CCNA be part of a CFA response. Gary stated that he is taking this issue to the industry to try and get CCNA added, in order for Qwest to be able to meet the need of MCI and all other CLECs. Liz Balvin-MCI asked to clarify, from previous conversations with Qwest, that LOA was not an option for the XML interface. Gary Veik-Qwest stated that he thought that LOA was an option and stated that he would verify. Liz Balvin-MCI stated that she looked at QORA information in the GUI and asked if they can use the LOA Field. Liz stated that she thought that there was a problem in XML. Gary Veik-Qwest stated that he would validate and provide the information to Peggy Esquibel Reed (Qwest) for distribution. Liz Balvin-MCI stated that she needs the information in order to make sure that MCIs band-aid is as good as they can get it. Gary Veik-Qwest stated that an option is to use CEMR to validate the CFA, until the XML modifications are implemented. Liz Balvin-MCI stated that she had not thought of CEMR as an option for CFA validation and stated that it is a good point. Gary Veik-Qwest stated that he would research to see if can piggy-back off what CEMR does to validate the CFA. Gary Veik-Qwest again stated that CEMR can currently be used to validate CFA. Gary Veik-Qwest asked Liz (MCI) if she would share what MCI's band-aid is going to be. Liz Balvin-MCI stated that she could share and stated that MCIs intent is to determine, from MCIs 3 systems, what percentage of CCNAs comes out of them. Liz then provided an example. Peggy Esquibel Reed-Qwest asked to confirm that the impacted interface of Other is correct. Gary Veik-Qwest and Liz Balvin (MCI) agreed that Other would be appropriate. Peggy Esquibel Reed-Qwest stated that the CR currently notes Lis Trunks as the impacted product due to this ASR request and asked if that was correct. Liz Balvin-MCI stated that the request is really not product specific and stated that it is a Pre-Order Function request. Peggy Esquibel Reed-Qwest stated that the change would be made on the CR. There were no other questions or comments.

CenturyLink Response

May 14, 2004

Liz Balvin Carrier Management - Qwest Region MCI

This letter is in response to CLEC Change Request number SCR121903-01, dated 12/19/03, and titled: ASR Preorder CFA Requirement to Provide CCNA.

CR Description: Currently, Qwest requires customers to provide the CCNA (Customer Carrier Name Abbreviation) identified as the facility owner when performing a pre-order CFA (Connecting Facility Assignment) validation. MCI requests the edit be changed to allow a single source CCNA for all MCI entities.

History: A clarification meeting was held on December 29, 2003 with MCI and Qwest representation. At this meeting, it was determined that the issue only affects pre-order transactions, since a workaround is available for ASR transactions. Qwest also noted that MCI has the capability to verify CFAs in CEMR for pre-order.

Qwest Response: Qwest has completed an analysis for SCR121903-01, ASR Preorder CFA Requirement to Provide CCNA, and has determined that this change does not provide measurable business benefit.

Currently, Qwest provides customers with the ability to perform pre-order CFA validations in CEMR. Additionally, the current ASR process allows the customer to populate the AGAUTH (Agency Authorization Status) and DATED (Date of Agency Authorization) fields on the ASR to indicate that the CFA does not match the CCNA provided on the ASR. When these fields are populated, there is no detrimental effect on the processing of the ASR. Therefore, Qwest has determined that the functionality is available without changing the edit in QORA. The cost that would be incurred in accommodating this change would be $860,000 (see breakdown below). No demonstrable business benefit would be obtained in comparison to the cost to implement the enhancement.

Changes to Ordering Systems = $630,000 Changes to Provisioning Systems = $100,000 Changes to Repair Systems = $130,000 Changes to Billing Systems = $0 TOTAL = $860,000

Qwest will agree, as another option, to process records change ASRs for any and all facilities MCI would like to aggregate under one CCNA, if MCI so wishes.

Consequently, Qwest is denying your request for SCR121903-01, ASR Preorder CFA Requirement to Provide CCNA, as the request does not provide reasonable, demonstrable business benefit.

Sincerely,

Qwest

- DRAFT RESPONSE

January 22, 2004

RE: SCR121903-01 ASR Preorder CFA Requirement to Provide CCNA

Qwest has reviewed the information submitted as part of Change Request SCR121903-01. Based upon research that has been conducted following the Clarification Meeting (held December 29, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response.

Sincerely, Qwest