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Archived System CR SCR120403-02 Detail

Status History

Project Meetings

John Gallegos/Qwest stated that this CR was deployed with 16.0. Bonnie Johnson/Eschelon said that she would like to research this CR further. Chris Terrell/AT&T asked what would be returned if we have a date of today. John Gallegos/Qwest stated that you would receive a view of new information including pending orders. Chris Terrell/AT&T asked how the date works in the new field query. Woldey Assefa/Qwest stated that the date is used to determine what the CSR will look like on that date. Kim Isaacs/Eschelon stated that you would see on the pending order tab and that the merged indicator is no. Chris Terrell/AT&T asked if there was a pending order, would you get a virtual view and will you always see the merged indicator. John Gallegos/Qwest said yes. Bonnie Johnson/Eschelon (Comments received from Eschelon 11/29/04) expressed concerns that there were so many questions and recommended that Qwest review the documentation to determine if the above processes are clearly documented.

--Original Message-- From: Johnson, Bonnie J. [mailto:bjjohnson@eschelon.com] Sent: Monday, November 29, 2004 7:28 AM To: Bonnie Johnson; cmpcr@qwest.com Cc: Johnson, Bonnie J.; Prull, Stephanie A.; Isaacs, Kimberly D. Subject: Systems CR Consdiered for Closure

In the last CMP meeting, Eschelon committed to get back to Qwest on some CRs I wanted to check on.

#8 Automation on Call Forwarding Features. OK to close.

#13 Allow Sup = 1 when using the CIP fields. OK to close.

#15 Border Towns Orders: Eschelon has not had an opportunity to test. Stephanie will check with McLeod.

#18 Virtual CSR. OK to close.

Let me know if you have questions.

Bonnie J. Johnson Director Carrier Relations Eschelon Telecom, Inc.

-- 10/20/04 CMP Systems Meeting

Connie Winston/Qwest stated that this CR was deployed with the IMA 16.0 Release and will remain in CLEC Test.

9/16/04 CMP Systems Meeting

Jill Martain/Qwest stated that this CR will be deployed prior to the next monthly CMP Meeting.

12/17/03 CMP Systems Meeting

Connie Winston/Qwest reviewed this CR. Connie stated that Phase 1 of the Virtual CSR was for completed orders and that Virtual CSR Phase 2 will enhance LSR processing using pending orders or in-flight orders. Connie cited an example of 2 out of 3 orders being issued and then a 3rd order is issued. Connie said that the 3rd order will be revised to include orders 1 & 2. Connie stated that if a due date changes on order 1, then we will have to change orders 2 and 3. Connie stated that this request will reduce errors and the CSR will be cleaner. The status of this CR will change to Pending Prioritization.

12/11/03 Clarification Meeting

Review of Description of Change 15.0 deployment of phase 1 covers pending service orders in a completed status that have not yet posted to the CSR. Phase 2 goes a step further to enhance LSR processing using pending (not yet completed) service orders.

Confirm Areas and Products Impacted Resale POTS, UNE-P POTS and IMA Common

Identify/Confirm CLECs Expectation See above description change

Establish Action Plan Qwest will present this CR in the December Systems CMP Meeting.

CenturyLink Response

January 12, 2004

RE: SCR120403-02 Virtual CSR Phase 2

Qwest has reviewed the information submitted as part of Change Request (SCR120403-02). Based upon the scope of this CR as agreed to in the Clarification Meeting (held December 18, 2003) Qwest is able to provide an estimated Level of Effort (LOE) of to 3600 to 4000 hours for this IMA Change Request. There are no impacts to SATE.

At the next Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest's further evaluation of this Change Request.

This Change Request is an eligible candidate for the IMA 16.0 prioritization vote.

Sincerely, Qwest DRAFT RESPONSE December 11, 2003

RE: SCR120403-02 (Virtual CSR Phase 2)

Qwest has reviewed the information submitted as part of Change Request SCR120403-02. Based upon research that has been conducted following the Clarification Meeting (held December 10, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the January Systems CMP Meeting.

At the December Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received at the next Monthly Systems CMP Meeting into further evaluation of this Change Request.

Sincerely, Qwest