Wholesale: Products & Services

Archived System CR SCR111303-02EX Detail

Customer recently removed feature, but it's still active

Customer thinks they should have the feature, but it is not on their line record.

Customer records are incorrect.

The user will also have the option to select if the customer wants to remove the feature, or determine if the line record is incorrect.

Expected deliverable

From the main screen (i91001), there will be an additional link under the CLASS category called Selective Call Waiting. If the customer has selective call waiting, the functionally described above will become available for use.

Status History

Project Meetings

Lynn Notarianni/Qwest stated that this CR was walked on last month and was deployed December 15. Lynn stated that we have not seen any problems with the deployment. This CR will be closed.

Lynn Notarianni/Qwest stated that this CR was discussed earlier and will be closed.

11/20/03 CMP Systems Meeting

Lynn Notarianni/Qwest said that this CR is requesting that the addition of Selective Call Waiting be available to the CEMR users. Lynn stated that a link would be added which will allow the user to choose from a list of possible problems with the product. She noted that retail is providing this enhancement to their systems, and Qwest is very interested in providing this enhancement to their wholesale customers as well. She noted that the LOE for this change was quite small for CEMR, so the team is able to get it into a December Release. Liz Balvin/MCI asked if Selective Call Waiting was specific to the call waiting feature only. Cathy Garcia/Qwest stated that a generic trouble report would be specific to that call waiting feature. Liz Balvin/MCI asked if we were having a lot of trouble with this feature. Cathy Garcia/Qwest said no that it is a new product that was just introduced. She noted that this is just providing the functionality to report on the new product in CEMR Lynn Notarianni/Qwest stated that Qwest issued an exception CR requesting to reduce the overall timeline for a change to the CEMR GUI from 28 calendar days to 25 calendar days to be implemented December 15, 2003. The vote will be held on November 24, 2003.

Announcement Date:November 26, 2003 Effective Date:Immediately

Notification Category: Change Management Notification Target Audience:CLECs, Resellers

Subject:CMP Exception Request - Vote Disposition

Associated CR # or System Name and Number: QWEST CR# SCR111103-02EX and SCR111303-02EX - Exception requests to reduce the overall timeline for a change to the CEMR GUI from 28 days to 25 days

Pursuant to Sections 16.5 and 17.4.4 of the Qwest Wholesale Change Management Process Document, http://www.qwest.com/wholesale/cmp/whatiscmp.html, this notification announces the disposition of Change Requests SCR111103-02EX and SCR111303-02EX and the results of the vote taken during the adhoc meeting held November 24, 2003.

In this vote, conducted in accordance with Sections 16.4 and 17.0, the participants voted to grant an Exception Request to reduce the overall timeline for a change to the CEMR GUI from 28 calendar days to 25 calendar days by a vote of '"7"Yes votes, 0 "No" votes, and 0 "Abstain" votes. Please see the attached tally form and meeting minutes for specific voting results.

If you have any questions, please contact Lynn Stecklein at 303-382-5770 or Lynn.Stecklein@qwest.com.

Sincerely,

Qwest

CenturyLink Response

Qwest has reviewed the information submitted as part of Change Request SCR111303-02EX. Based upon the scope of this CR as agreed to in the Clarification Meeting, Qwest is able to provide an estimated Level of Effort (LOE) of 50 to 100 hours for this CEMR Change Request

At the November 20, 2003 Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest’s further evaluation of this Change Request.

Sincerely, Qwest