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Archived System CR SCR111103-01 Detail

Expected Deliverables/Proposed Implementation Date (if applicable)

Status History

Project Meetings

SCR11103-01 Review CALA requirements for ordering (New & Outside Moves) SCR111103-01 (Eliminate CALA ordering requirement

MCI Comment 2/27/04 - MCI Comment: CALA ordering requirement is a Qwest imposed business rule that provides NO advantage to a CLECs order and should be completely eliminated. Per Qwest, CALA is a conditional requirement but the business rules do NOT specifically define when a CALA is necessary on New or Outside Move orders, the rules applied must be specifically documented.

Below is the list of ZIP Codes that Qwest is currently aware of that cross multiple CALAs. It was decided that the best way to do this would be to provide the list of ZIP Codes in the MCI CR (SCR111103-01) Eliminate CALA Ordering Requirement. Please keep in mind that this list contains the ZIP Codes that we are currently aware of today that cross multiple CALAs. Keep in mind that the list may change over time and that this is a one time list.

Also, I have been advised that you wanted to know if Qwest could modify the Address Validation error message response to clearly state the error was caused by a ZIP Code crossing multiple CALAs. Cim Chambers/Qwest and/or Curt Anderson/Qwest stated that they would be happy to meet with you and explain that we can most likely provide this functionality but that a CMP CR will be required.

In addition, the analysis that we performed for ZIP/CALA shows that only 0.5% of all MCI address errors are a result of the multiple CALA scenario.

ZIP Codes that cross multiple CALAs.

97013 98055 98148 98166 98178 98188 98506 98513 98516 98546 98596 99003 99004 99005 99016 99019 99021 99025 99026 99027 99208 80020 80021 80026 80106 80116 80118 80125 80401 80403 80435 80439 80498 80514 80516 80601 80603 80642 80643 80808 80823 80831 80832 85218 85219 85220

3/19/04 CMP Systems Meeting

Connie Winston/Qwest stated that we have been working with MCI to determine the failure rate associated with T/F ‘s crossing CALA boundaries. Connie said that the failure rate is less than 0.5 %. Connie Winston/Qwest stated that we would schedule a meeting with MCI and close this action item off-line.

2/19/04 CMP Systems Meeting Connie Winston/Qwest stated that we are working offline with Liz Balvin/MCI on this issue.

1/22/04 CMP Systems Meeting

Connie Winston/Qwest stated that when Premis was developed, there was no concept of external delivery. The system is very large and CALA is not a changeable feature to remove. Connie stated that if a response is not received on the zip, the CALA might be the only way to get the data. Connie stated that we can’t remove the CALA because some CLECs may want to resolve using CALA. Liz Balvin/MCI stated that Premis was parsed by Qwest for pre-order. Connie Winston/Qwest stated that Premis is prior to any pre-order functionality. Connie said that if the zip is correct then there is no problem. Connie stated that the problem exists when the zip is not right and that is the only time you need to use CALA. Liz Balvin/MCI stated that CEMR access is Premis. Connie Winston/Qwest stated that a Patch is going in on February 1, 2004 to add a field for zip code. Liz Balvin/MCI stated that this CR is to eliminate CALA from the order and not pre-order. Liz asked why we are requiring it on the order. Connie Winston/Qwest stated that we did research for pre-order and said that she was not sure at this point why CALA is required for ordering. Connie stated that we would look at the requirements for ordering. Connie Winston/Qwest provided an update to the question above on the CALA requirement. Connie stated that the CALA is conditional in ordering and is based on an error. Connie said that the only ordering requirement is if it fails. Connie stated we need the CALA to resolve the issue. Bonnie Johnson/Eschelon asked if we need the CALA in pre-ordering wouldn’t the CALA be required in ordering. Connie Winston/Qwest said yes. Liz Balvin/MCI stated that it is conditional for all except new & outside moves. Connie Winston/Qwest stated that it is required if we cannot resolve with the zip and TN. Phyllis Burt/AT&T asked if there would be an addendum update. Connie Winston/Qwest stated we would review the disclosure document at the break and provide an update.

12/17/03 CMP Systems Meeting

Liz Balvin/MCI reviewed this CR and stated that she thought 14.0 would resolve the new and outside moves portion. Connie Winston/Qwest stated that CALA is very important to PREMIS and that the only time the zip code is a problem is when the range spans 2 zip codes. Connie said that CALA is required as a safety net and that we need to be very sure that address validation can be done. Liz Balvin/MCI said that CALA is a Qwest specific field and means nothing to the CLECs. Connie Winston/Qwest said that she agreed. Liz Balvin/MCI said that this should not be a requirement and noted that she wants the field to become not required, thus not mapped to EDI for every activity type. Connie Winston/Qwest said that Qwest understands the request and that we want to make sure nothing gets broken by taking something away.

11/21/03 Clarification Meeting

Attendees: Liz Balvin/MCI, John Gallegos - Qwest, Bob Hercher - Qwest, Qiana Davis - Qwest, Curt Anderson - Qwest, Lynn Stecklein - Qwest

Review Description of Change Liz Balvin - MCI would Qwest to lift the edit that requires CALA information on New and Move Transaction activity types. Qwest stated that they understood the change request.

Confirm Areas and Products Impacted The product impacted is UNE-P with Line Splitting and the interface is IMA Common

Identify/Confirm CLECs Expectations MCI would like Qwest to lift the requirement as it adds no value to the ordering process.

Establish Action Plan MCI will present this CR in the December CMP Systems Meeting.

CenturyLink Response

Liz Balvin MCI

CC: Connie Winston Lynn Notarianni Beth Foster Kit Thomte

This letter is in response to CLEC Change Request number SCR111103-01, dated 12/8/03, titled: Eliminate CALA ordering requirement

CR Description: Qwest to lift the edit that requires CALA information on New and Move Transaction activity types..

History: A clarification meeting was held on November 21, 2003 with MCI and Qwest representation where the request was reviewed and products impacted were clarified. MCI indicated that they would like Qwest to lift the requirement completely. This CR was also discussed in the December Monthly Systems CMP Meeting, held on December 18, 2003. Qwest indicated at that time that CALA is required because Qwest uses CALA to ensure that address validation can be done.

Qwest Response: Qwest has completed an analysis for SCR111103-01, Eliminate CALA ordering requirement, and has determined that this change is economically infeasible as well as has potential to impact response times for other CLECs. Today, CALA is required by Qwest for use with its back-end systems in order to perform complete address validation processes. In order to eliminate the CALA ordering requirement completely, Qwest would be required to change a third-party system (PREMIS), as well as perform a fairly intensive re-architecture of multiple Qwest systems. The cost for removing the requirement from the Qwest systems alone would be, at a minimum, $500k. If Qwest were to eliminate the CLEC CALA ordering requirement from the third-party system only, there would still be mapping required to a SAGA/CALA as this is information required for triggering address validations in various other back-end systems. Each address validation request would require additional verification within the application to determine if the request was routed correctly, or if not correct, it would need to be rerouted to the correct area. In either case, the result of such re-routing would most likely result in performance degradation in terms of response time. The additional mapping would impact performance for CLECs performing address validation.

In light of the potential negative impacts to other CLECs, and the high cost associated with implementation, Qwest is denying your request for SCR111103-01, Eliminate CALA ordering requirement.

Sincerely,

Qwest

DRAFT RESPONSE December 11, 2003 RE: SCR111103-01

Qwest has reviewed the information submitted as part of MCI's Change Request SCR111103-01. Based upon research that has been conducted following the Clarification meeting (held November 21, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the December Systems CMP Meeting.

At the December Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest