Wholesale: Products & Services

Archived System CR SCR080904-02 Detail

Expexted Deliverable:

The IMA GUI LSR Notice Inquiry will allow a CLEC to view all FOC responses associated with an LSR ID that have been sent by Qwest.

Status History

Project Meetings

-- October 19, 2005 Systems CMP Meeting Discussion: This CR deployed on 10/17/05 and will remain in CLEC Test

- September 21, 2005 Systems CMP Meeting Discussion: This CR will deploy on 10/10/05.

August 10, 2005 EXCERPT from the 18.0 Release Qwest/CLEC Overview and the Combined Overview & IMA EDI Disclosure Documentation Walkthrough for IMA EDI Release 18.0 Walkthrough Attendees Anders Ingemarson-Qwest, Angela Stewart-Qwest, Angie Thompson-Wizor, Anne Robberson-Qwest, Brian Caywood-Qwest, Chris Terrell-AT&T, Chuck Anderson-Qwest, Cim Chambers-Qwest, Dave Schleicher-Qwest, Denise Martinez-Qwest, Diane Burt-AT&T, Dianne Friend-Time Warner, Gary Berroa-Qwest, John Sanclaria-Qwest, Judy DeRosier-Qwest, Lynn Stecklein-Qwest, Mark Coyne-Qwest, Mark Haynes-Qwest, Michael Lopez-Qwest, Michelle Thacker-Qwest, Pat Bratetic-Qwest, Russ Urevig-Qwest, Sandie Tekavec-Qwest, Shon Higer-Qwest, Stephanie Prull-Eschelon Introductions: Kyle Kirves began the meeting by taking attendance and announcing the meeting purpose. The meeting notice included copies of the agenda and the candidate overview document. Kyle explained that the walkthrough would cover the candidates, the candidate impacts to the associated documentation, and the IMA EDI Disclosure Documentation overview.

Functional Overview extracted from Notice: Currently, the IMA GUI LSR Notice Inquiry only displays the most current FOC associated with an LSR ID. IMA will display all FOCs, providing CLECs the ability to view those notices using the LSR Notice Inquiry function. Each generated FOC notice will be identified in the heading - Confirmation Notice Sent: mm/dd/ccyy, hh:mm, MST. The notices will be sorted from the newest to the oldest date. Form Impacts: None Products: All Activities: All

Walkthrough Discussion: Denise Martinez reviewed the information provided in the candidate overview document circulated with the meeting agenda and the meeting notification announcement. Kyle opened the floor to Questions. There were no questions. Kyle asked about GUI documentation updates. Dave Schleicher explained that the GUI post-order documentation would show changes for this candidate. There were no additional questions.

May 18, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest asked if there were any questions or comments regarding the IMA 18.0 Packaging, in attachment M. There were questions or comments brought forward.

February 16, 2005 Systems CMP Meeting Discussion: Bonnie Johnson-Eschelon stated that this CR is a high priority for Eschelon.

- November 17, 2004 Systems CMP Meeting Discussion: Jill Martain/Qwest said that Qwest will change the status of this CR from Denied to Presented. Jill stated that the LOE is 1400 to 2100 hours.

October 20, 2004 Systems CMP Meeting Discussion: Jill Martain/Qwest stated that this CR is denied due to no demonstrable business benefit. Jill stated that there was functionality delivered in the 12.0 Release which provided a means for resends of notices. Jill stated that the current process allows for resends of Reject, FOC, Error, Jeopardy, Service Order Completions, and Cancel Notices. Sharon Van Meter/AT&T asked if Qwest is stating that this CR has no benefit for Qwest. Jill Martain/Qwest responded yes and noted that what is looked at is if there is a benefit to the CLEC or to Qwest. Jill stated that the information is there and available. Liz Balvin/Covad stated that the requested functionality is not the same, is a call versus a system change. Bonnie Johnson/Eschelon stated that she would like this CR revisited to see if it could go forward. This CR remains open in denied Status.

-- September 16, 2004 Systems CMP Meeting Discussion: Kim Isaacs/Eschelon reviewed the CR description. Kim stated that Eschelon is requesting to view all history per LSR ID for FOCs sent. Jill Martain/Qwest stated that this CR will move to Presented.

- August 23, 2004 Clarification Call: Introduction of Attendees: Kim Isaacs, Eschelon Jennifer Arnold, TDS Metrocom USLink Stephanie Prull, Eschelon Emily Baird, Popp Comm Peggy Esquibel-Reed, Qwest Michelle Thacker, Qwest Angela Stewart, Qwest Denise Martinez, Qwest Conrad Evans, Qwest

Review Requested (Description of) Change: Peggy Esquibel-Reed, Qwest reviewed the CR Description and Expected Deliverable. Peggy asked Eschelon if they had additional information to share. Kim Isaacs, Eschelon stated no. Peggy Esquibel-Reed, Qwest asked what questions Qwest had for Eschelon. Denise Martinez, Qwest asked if the request is for a complete historical view of all FOCs that were sent to the CLEC. Kim Isaacs, Eschelon responded yes and stated that currently they only see the most current FOC. Kim stated that she wants the history of all confirmations that were sent by Qwest. Conrad Evans, Qwest asked to confirm that the request is for FOC Notices only. Kim Isaacs, Eschelon responded yes and noted that all others are already historical. There were no additional questions or comments.

Confirmed Impacted Interfaces: Peggy Esquibel-Reed, Qwest confirmed that the impact was to GUI only.

Confirmed Impacted Products: Peggy Esquibel-Reed, Qwest asked to confirm the products of Centrex, LNP, Resale, UBL, UNE Loop, UNE-P, and EEL. Kim Isaacs, Eschelon stated that this request is for All IMA GUI Products.

Establish Action Plan & Resolution Time Frame: Peggy Esquibel-Reed, Qwest stated that this CR is due for presentation at the September 16, 2004 Systems CMP Meeting.

- August 12, 2004 Email Sent to Eschelon: Kim, I have scheduled the Clarification Call for these 2 CR's. We will utilize the one call to discuss both CRs. Call details are as follows: DATE: Monday, August 23, 2004 TIME: 2:00 p.m. MT CALL IN: 1-877-564-8688, 8571927

Have a great day! Peggy Esquibel-Reed Qwest CMP CRPM - Systems

- August 10, 2004 Email Received from Eschelon: Hi Peggy, I am available: Friday 8-20-04 from 12:00 - 2:00 MT, Monday 8-23-04 from 2:00 - 3:00 MT, Tuesday 8-24-04 from 9:00 - 12:00 MT Please let me know if any of these dates works for you. Thank and have a great afternoon. Kim Isaacs ILEC Relations Process Specialist kdisaacs@eschelon.com Eschelon Telcom Inc

-- August 10, 2004 Email Sent to Kim Isaacs, Eschelon: Hi Kim, Please advise me of your availability for the Clarification calls for the CRs of: SCR080904-01 Query by LSR ID in IMA GUI Order/Open LSR SCR080904-02 Provide All FOC Responses in IMA GUI LSR Notice Inquiry I will then get the call scheduled and provide you with call details. If you would provide several options, that would be great. Thanks much, Peggy Esquibel-Reed Qwest CMP CRPM - Systems

CenturyLink Response

October 13, 2004

Kim Isaacs Eschelon

CC: Connie Winston Randy Owen Jill Martain Susie Bliss This letter is in response to CLEC Change Request number SCR080904-02, dated 08/09/04, titled: Provide all FOC Responses in IMA GUI LSR Notice Inquiry.

CR Description: Eschelon requests that Qwest provide all FOC responses associated with an LSR ID in the IMA GUI LSR Notice Inquiry. Currently, the IMA GUI LSR Notice Inquiry only displays the most current FOC associated with an LSR ID. In cases where the order has been placed in jeopardy status and/or there was a need to resend the FOC, all past FOC notices are no longer available for viewing. The ability to view all FOC responses would be an additional tool used to assist the CLEC in managing jeopardy situations and assist the CLEC in understanding the current status of an order.

Expected Deliverables/Proposed Implementation Date (if applicable): The IMA GUI LSR Notice Inquiry will allow a CLEC to view all FOC responses associated with an LSR ID that have been sent by Qwest.

History: A clarification meeting was held on Monday, August 23, 2004 with Eschelon and Qwest representation. At this meeting, Qwest asked if the request is for a complete historical view of all FOCs. Eschelon confirmed that the request is to provide a complete historical view of FOCs only.

Qwest Response: Qwest has completed an analysis for SCR080904-02, Provide all FOC Responses in IMA GUI LSR Notice Inquiry, and has determined that this change does not provide a reasonable demonstrable business benefit, because functionality that was implemented in Release 12.0 to Resend IMA Notices (SCR042402-04) provides substantially the same benefits as requested in the CR. The 12.0 functionality provides the ability for Qwest to re-send all requested notices, not just the last sent notice. The current process allows a CLEC to call Qwest and request a re-send of a Reject, FOC, Error, Jeopardy, Service Order Completion, and Cancel Notices.

Qwest is respectfully denying your request for SCR080904-02, Provide all FOC Responses in IMA GUI LSR Notice Inquiry, due to no demonstrable business benefit.

Sincerely, Qwest