Archived System CR SCR071009-1 Detail |
| Title: Enhance CEMR Functionality for Verify and Fix Capability | |||||
| CR Number |
Current Status Date |
Level of Effort |
Interface/ Release No. |
Area Impacted |
Products Impacted |
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| SCR071009-1 |
Completed 1/20/2010 |
- | 5/ | Maintenance/Repair | |
| Originator: Preble, Lisa |
| Originator Company Name: Qwest Corporation |
| Owner: Preble, Lisa |
| Director: |
| CR PM: Stecklein, Lynn |
| Description Of Change |
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CEMR currently provides the ability to verify line translations. Qwest will be adding functionality to CEMR allowing the user to both verify line translations and fix features that appear in the customer service record but are presently not in the switch and remove programming in the switch that does not have a corresponding entry on the customer service record. The enhanced capability does not apply to all features.
Expected Deliverables/Proposed Implementation Date (if applicable): Mid October 2009
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Status History |
| Date | Action | Description |
| 7/10/2009 | CR Submitted | CR Submitted |
| 7/10/2009 | CR Acknowledged | CR Acknowledged |
| 7/15/2009 | Discussed at Monthly CMP Meeting | Discussed at the Product/Process CMP Meeting - See Attachment F in the Distribution Package |
| 7/27/2009 | Status Changed | Status changed to presented |
| 9/21/2009 | Communicator Issued | System Release notice issued SYST.CEMR.09.21.09.F.06956.CEMR_Rel2.16_DraftDocs |
| 9/28/2009 | Communicator Issued | System Final Release notice issued SYST.CEMR.09.28.09.F.06982.CEMR_Rel2.16_Fnl_RelNotes |
| 10/26/2009 | Communicator Issued | System Notice issued to revise effective date SYST.CEMR.10.26.09.F.07131.CEMR_Rel2.16_REV_EFFDate |
| 11/5/2009 | Communicator Issued | System notice issued to further revise effective date SYST.CEMR.11.05.09.F.07184.CEMR_Rel2.16_REV_EFFDate |
| 11/23/2009 | Status Changed | Status changed to CLEC Test |
| 12/16/2009 | Discussed at Monthly CMP Meeting | Discussed in the December System CMP meeting - See Attachment G in the Distribution Package |
| 1/20/2010 | Discussed at Monthly CMP Meeting | Discussed at January CMP Systems Meeting - See Attachment G in the Distribution Package |
| 1/20/2010 | Status Changed | Status changed to Completed |
Project Meetings |
| 01/20/10 System CMP Meeting Mark Coyne – Qwest said the CR was effective 11/23/09 asked if it was OK to close. There were no objections. 12/16/09 System CMP Meeting Mark Coyne-Qwest said this CR deployed on 11/23/09 and that we would leave in CLEC Test. 7/15/09 Systems CMP Meeting Lisa Preble-Qwest said CEMR currently provides the ability to verify line translations. Qwest will be adding functionality to CEMR allowing the user to both verify line translations and fix features that appear in the customer service record but are presently not in the switch and remove programming in the switch that does not have a corresponding entry on the customer service record. The enhanced capability does not apply to all features and the expected deliverable is mid October 2009. Kim Isaacs-Integra asked if Qwest knew what features this would not apply to. Lisa Preble-Qwest said we have a validated list that will provide which features can be added or deleted. Kim Isaacs-Integra asked if that list would be provided as part of the announcement and included in the CEMR handbook. Lisa Preble-Qwest said that it would be included. Kim Isaacs-Integra asked if there will be a button that says fix. Lisa Preble-Qwest said a comparison will be displayed of the switch information and the virtual CSR. A fix button will be displayed for any mismatched features that need to be added or removed. Kim Isaacs-Integra asked what happens when there is no CSR record open. Lisa Preble-Qwest said they would not be able to use the tool if there is no virtual CSR. Kim Isaacs-Integra said in CEMR you can do the verify feature for translations and you get the switch information but you don’t get a CSR record especially with Centrex. Lisa Preble-Qwest said this tool doesn’t work on Centrex. Lisa said that you should be able to validate some of the features but the fix is not available. Kim Isaacs-Integra said she wanted to make sure when there is no CSR record and you hit fix it won’t remove all programming. Lisa Preble-Qwest said it should not cause that problem. The system uses the virtual CSR which displays any service order activity due that day where as the CSR displays only after an order is completed and posted to the billing records. If the feature or line type in not fixable in the system only verify and compare will be presented, fix will not be offered. Lisa said that the tool will only be available with the DMS 100 and 5ESS offices only.
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CenturyLink Response |
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Information Current as of 1/11/2021