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Archived System CR SCR063003-04 Detail

Expected Deliverable:

Qwest will make available a flow through error report for each CLEC. Qwest will ensure the data is valid and does not include those flow through eligible errors that are a result of Qwest’s required manual processes. Long term - the data would be available in IMA on a real time basis.

(Manual Solution CR created for short-term solution: SCR063003-01MN)

Status History

Project Meetings

- August 13, 2003 Email Sent to Bonnie Johnson/Eschelon: Hi Bonnie, This email is in regard to your submitted CMP CR’s SCR063003-01 Flow through report made available to each CLEC in a timely manner. This long-term request is for the information in IMA on a real time basis, and SCR063003-01MN Flow through report made available to each CLEC in a timely manner with regular frequency (short term). In reviewing these requests and based on the discussion that took place on July 9th conference call, it has been determined that there really is no coding to be done for these, they look to be generation of reports. This results in these CR’s being crossed over to Product/Process during the August Systems CMP Meeting and the Impacted Release being revised from IMA to ‘Other’ for both of these CR’s. They will be included in the August Product/Process CMP Meeting distribution package, as well as the Systems distribution package. Shon Higer will attend the Product/Process Meeting to answer any questions in regard to this. If you do have questions prior to the CMP Meeting, please send them to me and I will assist in getting the answers for you. Thank you, Peggy Esquibel-Reed Qwest CRPM -- Systems

- CLARIFICATION MEETING - July 9, 2003 ATTENDEES: Bonnie Johnson (Eschelon), Stephanie Prull (McLeod), Julie Pickar (USLink), Jackie Diebold (USLink), Peggy Esquibel Reed (Qwest, Shon Higer (Qwest), Nicole James (Qwest), Berkley Loggie (Qwest), Kimberly Powers (Qwest), Deb Roth (Qwest) REVIEW CR DESCRIPTION: Peggy Esquibel-Reed (Qwest) reviewed the CR description: Qwest should make available a report for each CLEC that reports errors causing a flow through eligible order to drop from the flow through process. Qwest currently does not provide this data though it does have the data internally at Qwest. Qwest did provide the data at one time; however, in the report Qwest provided included those errors caused by Qwest’s required manual processes. Therefore, the report was of no benefit. Qwest should develop a report that will provide each CLEC information needed to prevent flow through eligible orders from dropping out of the flow through process. The report should contain only valid information. The report should not include that information that is a result of Qwest’s required manual and workaround processes. Expected Deliverable: Qwest will make available a flow through error report for each CLEC. Qwest will ensure the data is valid and does not include those flow through eligible errors that are a result of Qwest’s required manual processes. Long term - the data would be available in IMA on a real time basis. (Manual Solution CR created for short-term solution: SCR063003-01MN) CONFIRMED IMPACTED INTERFACE: IMA Common CONFIRMED IMPACTED PRODUCT’S: All DISCUSSION: Bonnie Johnson (Eschelon) stated that she would like the report to look like the jeopardy report and stated that it goes directly to the person who made the request, via a notification. Bonnie stated that she would leave it up to Qwest how to do the report. Shon Higer (Qwest) asked if the request is for a separate notification for the flowthrough errors. Bonnie Johnson (Eschelon) stated yes and that it would contain why order did not flow through. Shon Higer (Qwest) asked if the report is to be downloadable. Bonnie Johnson (Eschelon) responded yes. Bonnie Johnson (Eschelon) asked Stephanie Prull (McLeod) if the EDI report should be a report or real-time? Bonnie stated that would need something such as the PON. Stephanie Prull (McLeod) stated that for EDI, she would like a report. Bonnie Johnson (Eschelon) stated that the report should have a contact name. Bonnie Johnson (Eschelon) stated that the report would help in identifying how to send orders. Bonnie stated that if Qwest cannot prevent something from appearing on the report would like an indicator to flag that. Deb Roth (Qwest) asked that if the report is downloadable, is it to be daily and how long should the report be available? Bonnie Johnson (Eschelon) stated that she would like the report to be available for 2-weeks if it is a daily report or if the report is a weekly report, needs available for a month. Stephanie Prull (McLeod) agreed with Bonnie. Deb Roth (Qwest) stated that there could be more than one reason for the fallout and asked if the CLECs want to see all the incorrect fields? Bonnie Johnson (Eschelon) stated yes, if three fields are wrong, report the three fields. Bonnie Johnson (Eschelon) stated that the report is more critical for the GUI. There were no additional questions or comments. ACTION PLAN: This CR to be presented at the August Systems CMP Meeting. The call was ended.

CenturyLink Response

August 13, 2003

SCR063003-01 Flow through report made available to each CLEC in a timely manner. This long-term request is for the information in IMA on a real time basis.

Based on information received during the Clarification Call (held July 9, 2003) and additional research, this CR will be crossed-over to Product/Process at the August CMP Meetings. There is no system coding to be performed for this effort.

Sincerely, Qwest