Archived System CR SCR062702-09es Detail |
| Title: Remove FID accuracy edit in IMA when the value is "C" or "D" in the FA field for a USOC. | |||||
| CR Number |
Current Status Date |
Level of Effort |
Interface/ Release No. |
Area Impacted |
Products Impacted |
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| SCR062702-09es |
Completed 8/21/2003 |
775 - 1275 | 3/13 | Ordering | Centrex, Resale, UNE-P |
| Originator: Johnson, Bonnie |
| Originator Company Name: Eschelon |
| Owner: Winston, Connie |
| Director: |
| CR PM: Stecklein, Lynn |
| Description Of Change |
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Currently when a CLEC submits an LSR using the recap function, a CSR may have inaccurate FID data associated with a USOC. When placing a value of "D" or "C" in the FA field for the USOC, IMA edits the FID data and forces a correction if it is not accurate or valid data. For example, if a TN float under a USOC or a call forward number has 7 digits carried over from the CSR, even though you are disconnecting that USOC on the LSR, IMA requires you to correct the TN to 10 digits. This adds no value to the LSR and requires additional time an effort on the part of the CLEC. This is especially burdomsome on an account with multiple TN's.
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Status History |
| Date | Action | Description |
| 6/27/2002 | CR Submitted | |
| 6/27/2002 | CR Acknowledged | |
| 7/2/2002 | Clarification Meeting Scheduled | Clarification meeting scheduled 7/9/02 |
| 7/9/2002 | Clarification Meeting Held | Clarification Meeting Held |
| 7/9/2002 | Status Changed | Status changed to clarification |
| 7/9/2002 | LOE Issued | Level of effort issued |
| 7/18/2002 | Discussed at Monthly CMP Meeting | SCR062702-09 discussed at July Systems CMP Monthly meeting; please see Systems CMP Distribution Package July CMP -- Attachment B |
| 7/19/2002 | Status Changed | Status changed to pending prioritization |
| 7/26/2002 | Release Ranking | Ranking for Release 12.0 following the July 2002 Systems CMP Meeting. SCR062702-09 ranked number 36 |
| 10/30/2002 | Status Changed | SCR062702-09 status updated to 'Pending Prioritization' based upon outcome of release 12.0 packaging effort |
| 12/19/2002 | Discussed at Monthly CMP Meeting | SCR062702-09 discussed at December Systems CMP Monthly meeting; please see Systems CMP Distribution Package December CMP -- Attachment O |
| 12/31/2002 | Release Ranking | Ranked #4 for IMA 13.0 Release |
| 1/23/2003 | Release Ranking | Ranked #3 for IMA 13.0 after exception request SCR011303-02EX |
| 1/29/2003 | Escalation Initiated | Escalation received from WorldCom (See Project Meeting Section for Details) |
| 1/29/2003 | Escalation Initiated | SCR062702-09 changed to SCR062702-09 ES - Escalation Status |
| 2/28/2003 | Status Changed | Status changed to CLEC Test |
| 4/17/2003 | Discussed at Monthly CMP Meeting | SCR062702-09 discussed atApril Systems CMP Monthly meeting; please see Systems CMP Distribution Package April CMP |
| 8/4/2003 | Status Changed | Status Changed to CLEC Test Due To 8/4/03 Deployment. |
| 8/22/2003 | Status Changed | Status changed to completed |
| 8/22/2003 | Discussed at Monthly CMP Meeting | Discussed at August CMP Monthly Meeting - See August Systems CMP Distribution Package - Attachment G |
Project Meetings |
| 8/21/03 CMP Systems Meeting Bonnie Johnson/Eschelon stated that this CR can be closed. 4/17/03 CMP Systems Meeting This CR will remain open. 3/20/03 CMP Systems Meeting Bonnie Johnson/ Eschelon requested that this CR remain in CLEC Test for one more month.
Sent by: "Johnson, Bonnie J."
"'liz.balvin@wcom.com'"
2/6/03
Liz Balvin-Carrier Management WorldCom
Dear Ms. Balvin:
This letter is in response to your formal escalation (number SCR062702-09-E07) regarding CLEC Change Request number SCR062702-09 “Remove FID accuracy edit in IMA when the value is "C" or "D" in the FA field for a USOC,” dated June 27, 2002.
Qwest has reviewed the formal escalation and maintains its position that this is not a production support issue and therefore cannot be implemented in a production patch. In researching this item, Qwest has determined that there is an option that could be explored to resolve this situation. Given that this change has been prioritized by the CLEC community for implementation in 13.0, and that several CLECs have supported this escalation, Qwest would like to pursue this matter as an Exception Request to be initiated by Qwest.
Section 8.0 of the CMP document, states “Past Releases of IMA EDI will only be modified as a result of production support changes. When such production support changes are made, Qwest will also modify the related documentation. All other changes become candidates for future IMA EDI Releases.” Additionally, Qwest has determined that SCR062702-09 is neither CLEC code impacting nor requires updates to systems documentation. Therefore, Qwest plans to take action using the CMP Exception Process to work this candidate as quickly as possible, for all existing releases of IMA, prior to the implementation of the next major release for which it is currently prioritized.
Qwest would like to initiate the aforementioned Exception Request as soon as possible and will consider your Escalation Response email as authorization to move forward with this proposed solution.
Please contact me by telephone at (303) 624-4450 or by e-mail at lnotari@qwest.com if you have any questions.
Sincerely, Lynn Notarianni Information Technologies Senior Director Qwest 2/3/03 PARTICIPANTS-WORLDCOM ESCALATION #SCR062702-09-E07
Sent by: dosborne@att.com
To: cmpesc@qwest.com cc: Subject: ESCALATION PARTICIPATION SCR062702-09-E07
Company Name: AT&T Name: Donna Osborne-Miller Title: Manager Phone Number: 303-298-6178 E-mail Address: dosborne@att.com
Fri Jan 31 12:11:54 MST 2003
Sent by: tom.hyde@cbeyond.net
To: cmpesc@qwest.com cc: Subject: ESCALATION PARTICIPATION CR#SCR062702-09
Company Name: cbeyond communications Name: tom hyde Title: director,ILEC relations Phone Number: 678-42402467 E-mail Address: tom.hyde@cbeyond.net
Fri Jan 31 15:18:41 EST 2003
Sent by: bjjohnson@eschelon.com
To: cmpesc@qwest.com cc: Subject: ESCALATION PARTICIPATION CMPR.01.30.03.F.01413.IMAEDI10.0
Company Name: Eschelon Telecom Name: Bonnie Johnson Title: Sr. Manager ILEC Relations Phone Number: 612 436-6218 E-mail Address: bjjohnson@eschelon.com
Mon Feb 3 08:22:22 CST 2003
1/29/03 Escalation Received from WorldCom
Description: WCom identified production defect with EDI 10.0. The customer service record (CSR) retrieval pre-order query lacks required ordering information.
History: WCom received a "fatal" reject via EDI 10.0 due to Business Processing Layer (BPL) edit that requires a 10 digit TN be populated yet the CSR responded with only 7 digits (lacked area code) [PON: S011507695QWAZPR 4806491751]. Qwest initiated an internal change request. Qwest determined an Eschelon change request existed (SCR062702-09) that would correct this production defect by lifting the edit on features that are to be changed or disconnected. The open change request is evidence that CLECs are impacted.
Reason for Escalation: Qwest's invalid reject places CLECs at a competitive disadvantage. Burden should not be placed on CLECs to obtain area codes for numbers that will be changed or disconnected upon migration. Documented business rules cannot be systematically supported.
Business need and impact: Call Forwarding is a standard offering of WCom's local services, thus impact is severe. All CLECs are impacted because preorder to order integration cannot be supported. In addition, this evidence proves Qwest CSRs are not accurately reflecting information that is programmed into the Qwest switches.
Desired CLEC resolution: That the FID accuracy edit be lifted in a production patch.
CLEC Contact Information: Liz Balvin, Carrier Management, 303-217-7305, Liz.Balvin@wcom.com
Qwest's recommended work around procedures will not support the flow through capabilities necessary for WCom's commercial volumes of UNE-P migrations.
12/29/02 Systems CMP Meeting
Bonnie Johnson/Eschelon asked if the information that is currently in a retest information is incorrect, the most common problem is with ten digits, until they have seven digits. Although you are deleting or changing information, it makes you, correct the old one. If you have a 20-line account, it makes you correct every one. Liz Balvin/WorldCom said that it sounds like you are still doing a stare & compare (this is similar to #51) however, it would just be on the maintenance orders. Kathy Stichter/Eschelon that these would be on conversion orders. Liz Balvin/WorldCom stated that the migrate as specified with 12 is no stare & compare for everything but complex features Connie Winston/Qwest said that by that you indicate what you want the result to be .Liz Balvin/WorldCom said you provide the end state of what you want. Now you have to use a V or an N and that comparison will be eliminated and they will be all Ns. It would include all features, even if it is a complex feature. Lynn Notarianni/Qwest said complex features like call forwarding. Connie Winston/Qwest said that if you ordered call forwarding you would have to put an N next to it. Connie Winston/Qwest stated that’s what we want to validate, we won’t get into the edit loop looking at CSR data. Liz Balvin/WorldCom asked if #35 are for migration activity, because # 51 are for maintenance. Connie Winston/Qwest said that the one going into 12.0 is UNE-P and you have a couple other products here. Connie Winston/Qwest asked if they wanted to keep in the vote. Bonnie Johnson/Eschelon stated yes.
7/18/02 CMP Systems Meeting
SCR062702-09 Remove FID accuracy edit in IMA when the value is "C" or "D" in the FA field for a USOC. (Originated by Eschelon)
Bonnie Johnson/Eschelon reviewed this change request. Eschelon is asking Qwest to remove the FID accuracy edit in IMA when the value is C or D in the FA field for a USOC. Connie Winston/Qwest indicated the Interface Impacted would be changed to IMA Common. Michael Buck/Qwest said that Qwest understands the request and has provided an LOE in the CR response. The status of this change request will be changed to Pending Prioritization.
7/9/02 Clarification Meeting
Attendees: Bonnie Johnson, Eschelon, Berkley Loggie - Qwest, Monica Manning - Qwest, Bret Birkholz - Qwest, Lynn Stecklein - Qwest
Introduction of Attendees Introduction of the participants on the Conference Call were made and the purpose of the call discussed.
Review Requested (Description of) Change Bonnie Johnson - Eschelon reviewed CR. Eschelon would like the FID accuracy edit in IMA when the value is "C" or "D" in the FA field for a USOC. When an LSR is submitted using the recap feature, a CSR may have inaccurate FID data associated with a USOC. When placing a value in the FA field for the USOC, IMA edits the FID data and forces a correction if it is not accurate or valid data. The most common occurrence is with the 10 digit TN. This is because the TN data was not converted to add the area code. Eschelon feels that having to correct the C or D portion is a waste of time.
Confirm Areas & Products Impacted Resale, UNE-P, Centrex
Confirm Right Personnel All appropriate personnel were involved in the clarification call.
Identify/Confirm CLEC's Expectation Eschelon would like the FID accuracy edit in IMA removed when the value is "C" or "D" in the FA field for a USOC.
Identify any Dependent Change Requests NA
Establish Action Plan This CR will be presented at the July CMP Systems Meeting.
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CenturyLink Response |
| DRAFT Response July 9, 2002 RE: SCR062702-09 Remove FID accuracy edit in IMA when the value is "C" or "D" in the FA field for a USOC. Qwest has reviewed the information submitted as part of Change Request (SCR062702-09). Based upon the scope of this CR as agreed to in the Clarification Meeting (held July 9, 2002) Qwest is able to provide an estimated Level of Effort (LOE) of 775 to 1275 hours for this IMA Change Request. At the next Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest's further evaluation of this Change Request. This Change Request is an eligible candidate for the IMA 12.0 Release. Sincerely, Qwest
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Information Current as of 1/11/2021