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Archived System CR SCR061902-01 Detail

 
Title: CLLI code on UNE P & UNE Loop MONSERV file and paper bill
CR Number Current Status
Date
Level of
Effort
Interface/
Release No.
Area
Impacted
Products
Impacted

SCR061902-01 Denied
9/13/2002
23000 -   11/ Billing UNE-P, UNE-P Loop
Originator: Stichter, Kathy
Originator Company Name: Eschelon
Owner: Thompson, Jeff
Director:
CR PM: Esquibel-Reed, Peggy
Description Of Change
Currently neither the Qwest paper bill nor the BillMate MONSERV (monthly service) file show an associated CLLI code for each UNE-P ANI or UNE Loop ANI. Since Qwest charges deaveraged zone rates it is essential that Eshelon know what zone each ANI is in. Eschelon has to look in the LERG using the NPA and NXX to find the CLLI for each ANI. This is not always accurate due to LNP, since the ANI may reside in another central office than what the LERG reflects. This is an extra step and extremely time consumming. Eschelon asks Qwest to supply the associated CLLI code for each ANI billed on the Qwest paper bill and the BillMate MONSERV files for UNE-P and UNE loop.

Expected Deliverable:

The Qwest paper bill will include the associated CLLI for each ANI billed for UNE-P and UNE Loop. The BillMate MONSERV files will include a column populated with the associated CLLI code for each ANI billed for UNE-P and UNE Loop.

Status History

Date Action Description
6/19/2002 CR Submitted  
6/19/2002 CR Acknowledged  
6/19/2002 Info Requested from CLEC Sent email to Kathy Stichter asking for availability for Clarification Meeting 
6/24/2002 Clarification Meeting Scheduled Clarification Meeting Scheduled For June 27, 2002. 
6/27/2002 Clarification Meeting Held  
6/27/2002 Additional Information Revised CR received from Kathy Stichter at Eschelon. 
7/18/2002 Discussed at Monthly CMP Meeting SCR061902-01 discussed at July Systems CMP Monthly meeting; please see Systems CMP Distribution Package July CMP -- Attachment B 
7/23/2002 Communicator Issued July 23, 2002 Mailout: CMPR.07.23.02.F01295.CR_Mtg_Proposal 
7/26/2002 Communicator Issued CMPR.07.26.02.F.01298.MTG_Confirmation 
8/6/2002 General Meeting Held See Project Meeting Notes for meeting details. 
9/13/2002 Status Changed Status changed to 'Denied' 
9/19/2002 Discussed at Monthly CMP Meeting SCR061902-01 discussed at September Systems CMP Monthly meeting; please see Systems CMP Distribution Package September CMP -- Attachment G 

Project Meetings

September 19, 2002 Systems CMP Meeting Discussion: Michael Buck/Qwest stated that Qwest offers a revised response. The response is a denial on Eschelon's requested approach. Qwest has provided an alternative solution. Jeff Thompson/Qwest stated that Qwest looked at the request and Eschelon's requested approach is very expensive, 23,000 hours. Qwest looked at an alternative proposal to provide via a separate file on the web. That LOE is 2,000 hours. Eschelon determined that the alternative solution would not work for them and would like to proceed with their original request. Qwest is denying based on cost. Qwest could still proceed with the alternative approach, via a web based solution if anyone wants it. Kathy Stichter/Eschelon stated that if Bill Markert wants the alternative solution, will issue a new Systems CR.

August 22, 2002 CMP Meeting Discussion: AI 2 = Michael Buck/Qwest - the meeting was scheduled and held. This Action Item will be closed. No dissent. AI 3 = Jeff Thompson/Qwest - Eschelon’s decision is to stay with the original CR, they did not like the alternative proposed by Qwest. Qwest will update the response and get that out. Michael Buck/Qwest - unfortunately, the decision came in too late to get in into the package. This Action Item is closed. Bonnie Johnson/Eschelon - I noticed that one was 23,000 hours. Is that a typo? Jeff Thompson/Qwest - That is no typo. That is why we were very diligent in providing alternatives to this request.

August 19, 2002 Email from Kathy Stichter/Eschelon to Peggy Esquibel-Reed/Qwest: Peggy, I talked to Bill Markert and we would prefer to go ahead with our CR as aposed to accept the Qwest option of posting a web site with an aid showing the NPA-NXX and the appropriate CLLI and corresponding rate zone. Thanks Kathy Stichter ILEC Relations Manager Eschelon Telecom, Inc klstichter@eschelon.com

August 6, 2002 CLEC Community Meeting: Peggy Esquibel-Reed/Qwest: Opened the meeting by stating this call was to discuss alternative solutions in providing requested information prior to the bill instead of after. Peggy Esquibel-Reed/Qwest: Reviewed the Eschelon submitted Change Request: Eschelon is asking that the Qwest provided paper bill include the associated CLLI for each ANI billed for UNE-P and UNE Loop. Also requests that the BillMate MONSERV file includes a column populated with the associated CLLI code for each ANI billed for UNE-P and UNE Loop. Peggy asked Kathy Stichter if she had anything additional comment or clarification. Kathy Stichter/Eschelon stated that had no other comment unless there were questions. There were no questions raised. Peggy Esquibel-Reed/Qwest turned the call over to Dennis Martinez/Qwest to start the discussion regarding the alternative(s). Dennis Martinez/Qwest: Qwest looked at the submitted CR and stated that the requested information was currently available. The purpose of this call is to make the CLECs aware of the locations of this information and to get additional information/clarification from the CLECs. Dennis Martinez/Qwest: Asked if the primary concern, of the CLECs, is for information due to deaveraging to help with billed rate validation? Kathy Stichter/Eschelon responded that yes, that was correct. Dennis Martinez/Qwest stated that internally at Qwest, our process is to take the NPA NXX and do a look up on the LERG to obtain the associated CLLI Code. The rate is then retrieved from the PCAT. Dennis acknowledged that this is a cumbersome process, but that the requested information is currently available. Kathy Stichter/Eschelon stated that they do currently use the LERG to get the CLLI but it is very cumbersome and time consuming. Carla Pardee/AT&T stated that what is needed is one source for the information, it would be easier for the CLECs. Carla stated that does not want to look at two sources, LERG & the bill, wants the information in one place. Kathy Stichter/Eschelon stated that if had the CLLI, one step would be eliminated. Kathy asked if there was an impact if there was LNP of a TN. Dennis Martinez/Qwest stated that LNP would not affect the bill, as the originating End Office is used. Dennis Martinez/Qwest stated that he is not in a position to make any commitments at this time but does have an alternate way of providing the information. Dennis asked if Qwest would provide the NPA NXX, CLLI Code, and the rates zone on the web, would that satisfy their need. Kathy Stichter/Eschelon stated that it would help. Kathy stated that she needs to check with Bill Markert/Eschelon to see if that would satisfy their need. Kathy stated that it might not. Peggy Esquibel-Reed/Qwest asked Dennis to provide the Level of Effort for both, providing as requested and providing the alternate web based solution. Dennis Martinez/Qwest agreed to provide. Peggy Esquibel-Reed/Qwest asked Kathy Stichter/Eschelon to advise what their decision is after she discusses with Bill Markert. Kathy Stichter/Eschelon agreed. Carla Pardee/AT&T asked if the change is made, would it affect CABS or just the paper bill. Kathy Stichter/Eschelon stated that the Eschelon submitted CR was for the paper bill and BillMate only. Dennis Martinez/Qwest stated that Qwest did look into doing this for the CABS/BOS bill but BOS does not currently provide for the rate zone and the information is based on BOS industry standards. Carla Pardee/AT&T said okay. There were no other questions or comments. The meeting was adjourned.

July 18, 2002 CMP Meeting Discussion: Kathy Stichter/Eschelon reviewed this change request. Eschelon is requesting that Qwest show a CLLI code on UNE-P & UNE Loop MONSERV file and paper bill. Jeff Thompson/Qwest said that Qwest would like to schedule a follow-up conference call on this CR to determine an alternate way to provide this information to the CLECs. He also noted that if we provide this information on the bill, it is after the fact. Qwest would like to provide the information in a timelier manner. Michael Buck/Qwest asked if the other CLECs were interested in participating. AT&T and WorldCom expressed interest in participating. Michael Buck/Qwest said that Qwest would send out a CMP notification with the details of the meeting. The status of the CR will be updated to Evaluation.

Clarification Meeting - June 27, 2002 Attendees: Kathy Stichter/Eschelon, Bill Markert/Eschelon, Peggy Esquibel-Reed/Qwest, Carl Sear/Qwest, Doug Warren/Qwest CR description reviewed. Eschelon is requesting a column populated with ANI being billed Kathy Stichter sending a revision to CMP CR. Peggy Esquibel-Reed agreed to revise CR in CMP DB.

CenturyLink Response

DRAFT RESPONSE

September 13, 2002

Kathleen Stichter, Eschelon CC: Michael Buck Beth Foster Peggy Esquibel-Reed John Gallegos Dennis Martinez Connie Winston

This letter is in response to your CLEC Change Request Form, SCR061902-01, dated June 19, 2002, Titled: CLLI code on UNE-P & UNE Loop MONSERV file and paper bill.

CR Description: "Currently neither the Qwest paper bill nor the BillMate MONSERV (monthly service) file show an associated CLLI code for each UNE-P ANI or UNE Loop ANI. Since Qwest charges deaveraged zone rates it is essential that Eshelon know what zone each ANI is in. Eschelon has to look in the LERG using the NPA and NXX to find the CLLI for each ANI. This is not always accurate due to LNP, since the ANI may reside in another central office than what the LERG reflects. This is an extra step and extremely time consuming. Eschelon asks Qwest to supply the associated CLLI code for each ANI billed on the Qwest paper bill and the BillMate MONSERV files for UNE-P and UNE loop".

History: Upon receipt of SCR061902-01, dated June 19, 2002, Qwest began analysis on what it would take to meet the request. The analysis revealed that the request would require a very complex solution, so Qwest looked for more reasonable alternatives. On August 6, 2002 Qwest had a meeting with the CLEC community to identify the business need driving this CR. Agreement was reached that the request was for information due to deaveraging to help with billed rate validation. Qwest noted that the information Eschelon was requesting was currently available. Eschelon and AT&T indicated that the current method was cumbersome so Qwest presented an alternative to the current method of accessing the information. The alternative would be a web based tool that would allow the identification of deaveraged zones and CLLI codes when an NPA/NXX line number combination was entered into the tool.. The Qwest alternative was reviewed by Eschelon and rejected at the Monthly Systems CMP Meeting on August 22, 2002.

Qwest Response: The current process for accessing this information is to determine if the number is ported by accessing the LNP database. Then, using the TN or LRN NPA/NXX, do a look up on the LERG to obtain the associated CLLI code. The CLEC would then access the Qwest web site to view or download a spreadsheet that displays the CLLI code and associated zone. The rate may then be retrieved from the SGAT or Interconnection contract. Qwest recognizes that it takes time to get the information, however the requested information is currently available.

The request would require Qwest to make multiple program changes to its intake process, service order, business office support, bill format and electronic bill media programs. In addition an update process from the LERG would need to be developed. To support this change Qwest processes and procedures would also need to be created and/or updated. Therefore, Qwest is denying this request based on the cost prohibitive limitations of implementing a request of this complexity. However Qwest does view the alternative presented on August 6, 2002 as viable and will keep it active should a member of the CLEC community express a need for it.

Sincerely, Jeff Thompson Director, Qwest Information Technologies

DRAFT RESPONSE

August 14, 2002

RE: SCR061902-01 (CLLI code on UNE-P & UNE Loop MONSERV file and paper bill)

Based upon additional research conducted by Qwest, the Level of Efforts for the this Change Request are provided below. These Level of Efforts are based upon information received and shared during the CLEC Community Meeting held on August 6, 2002 (meeting details are in the Project Meetings Section of this CR).

Option 1) Qwest to provide the associated CLLI Code for each ANI billed for UNE-P and UNE Loop on the paper bill and add a column to the BillMate MONSERV File. The new column is to be populated with the associated CLLI Code for each ANI billed for UNE-P and UNE Loop. The estimated Level of Effort for this option, Option 1 is 23,000 hours.

Option 2) Qwest to provide the NPA NXX, the associated CLLI Code, and the rates zone on the web. The estimated Level of Effort for this option, Option 2, is 2,000 hours.

This change request is currently in 'Evaluation' status, pending Eschelon's concurrence that Option 2 is a viable solution to their submitted Change Request, SCR061902-01 (CLLI code on UNE-P & UNE Loop MONSERV file and paper bill) and their business need as identified during the August 6th CLEC Community meeting. The business need, as identified by Eschelon, is for the availability of information, due to deaveraging, to assist with billed rate validation.

At the August Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue.

Sincerely, Qwest

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DRAFT RESPONSE

July 10, 2002

RE: SCR061902-01 (CLLI code on UNE-P & UNE Loop MONSERV file and paper bill)

Qwest has reviewed the information submitted as part of Change Request SCR061902-01. Based upon research that has been conducted following the Clarification Meeting (held June 27, 2002) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the August Systems CMP Meeting.

At the July Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received at the next Monthly Systems CMP Meeting into further evaluation of this Change Request.

Sincerely, Qwest

Information Current as of 1/11/2021