Wholesale: Products & Services

Archived System CR SCR061303-01 Detail

Expected Deliverable:

As Soon As Possible.

Status History

Project Meetings

May 13, 2005 Email Received From Covad: Peggy, Yes, we are ok to close. Thanks, Liz Balvin Covad Communications

- May 11, 2005 Email Sent to Covad: Hello Liz, I am just following up on the item below regarding ticket # 1529931. Were you contacted by the Help Desk and did this get resolved? If it did not, let me know so I can pursue this further. If it did get resolved, can we close SCR061303-01? Thanks much, Peggy Esquibel-Reed Qwest CMP CRPM

May 4, 2005 Email Sent to Covad: Hi Liz, The Help Desk will be contacting you shortly with information associated with the trouble ticket you referenced below. Call me with any questions or concerns. Thanks, Lynn Stecklein Qwest Wholesale CRPM

- May 3, 2005 Email Received from Covad: Peggy, It isn’t clear to me, will you pursue with folks to address trouble ticket that didn’t “fix” the issue, please advise? Thanks, Liz Balvin Covad Communications

April 28, 2005 Email Sent to Covad: Liz, Thank you for the email. I will leave the CR in CLEC Test.

-- April 28, 2005 Email Received from Covad: Peggy, If Covad runs an MLT in the NonDesign section and enter the order number in the Order Number field it works successfully. However, if you DO NOT populate anything in the Order Number field (which is not a required field) the following errors are returned. Circuit ID: (provided) - Access Denied: User has no authority to perform request on the specified circuit Circuit ID: (provided) - Access Denied: User has no authority to perform request on the specified circuit There was a trouble ticket opened on this issue: #1529931.

- April 26, 2005 Email Sent to Covad: Good Afternoon, This email is in regard to the Covad submitted CMP CR SCR061303-01 Access to MLT Post Order Placement – Pre Order Completion. This CR was deployed on December 12, 2004 and a bug fix went in on March 28th. At the April CMP Meeting it was agreed to close this CR off-line. Have you had the opportunity to validate this change is working properly? I am not aware of any reported problems. Is Covad ready to close this CR? Thank you, Peggy Esquibel-Reed Qwest Wholesale Change Management

-- April 20, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that there was a bug fixed on March 28th and asked for closure of the CR. Liz Balvin-Covad stated that she would need to check. Jill Martain-Qwest stated that we would work with Covad off-line to close the CR.

-- March 16, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that there is a patch scheduled for March 28th and that this CR would remain in CLEC Test.

-- February 16, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that this CR was deployed December 12, 2004 and that Covad has opened a ticket. Jill stated that a bug has been identified and would be fixed in a patch. Jill stated that the patch has not yet been scheduled. This CR remains in CLEC Test

-- February 3, 2005 Email Sent to Covad: John, Thanks for the email. I will check into the ticket for SCR061303-01. Peggy Esquibel-Reed Qwest CMP CRPM

- February 3, 2005 Email Received from Covad: Peggy: SCR061303-01 Access to MLT Post Order Placement - Pre Order Completion As far as running MLT's on line share orders Post FOC and pre SOC, Chris Del Rio, Covad Lead, spoke to Greg at the Helpdesk and opened ticket #1529931. When running MLT's on TN's (provided) and (provided) we are receiving the following error: Access Denied: User has no authority to perform request on the specified circuit.

- January 24, 2005 Email Sent to Covad: John, SCR061303-01 Access to MLT Post Order Placement - Pre Order Completion SCR101802-1X Electronic Access to DMARC Information Just a follow-up regarding the 2 CRs noted above. At the January CMP Meeting, you stated that Covad was receiving error messages that stated that access was denied and that the user did not have the authority to perform the request. Will you please let me know the trouble ticket number that you received when you called in the problem? If you called in separate tickets for each of the CRs, please give both numbers to me. I would just like to follow-up on these internally, and need the ticket numbers so I can start asking questions. Thanks much, Peggy Esquibel-Reed Qwest CMP CRPM

-- January 19, 2005 Systems CMP Meeting Discussion: John Berard/Covad stated that Covad is receiving an error message of a failure that states that access is denied and user does not have the authority to perform the request. John stated that he received the SOC, but not the FOC. John asked if he should open a ticket. Jill Martain/Qwest responded yes, please open a ticket. This CR remains in CLEC Test.

- December 15, 2004 Systems CMP Meeting Discussion: Jill Martain/Qwest stated that this CR deployed on December 12th and will remain open another month for validation. John Berard/Covad asked that the CR remain open another month.

-- December 13, 2004 Communicator Excerpt: Announcement Date: December 13, 2004 Effective Date: Immediately Notification Number: SYST.12.13.04.F.02384.CEMRRelNotesFinalDeploy Notification Category: Systems Notification Target Audience: CLECs, Resellers Subject: CMP-Systems: CEMR Release Notes Final Deployment Associated CR # or System Name and Number: CEMR Release 02.04.00 On December 13, 2004 Qwest will post the final 02.04.00 CEMR Online Help to the Qwest Wholesale Systems CEMR and RCE website at: http://www.qwest.com/wholesale/systems/cemrandrce.html. Summary of Changes: 1. SCR061303-01 and SCR090503-01: MLT PostOrder/PreOrder completion access: Qwest provides access to MLT during the provisioning process. This allows MLT to be executed during the post order and pre-delivery of a loop. - The Performing CEMR MLT Request section is updated to document the new Order Number field.

November 22, 2004 Communicator Excerpt: Announcement Date: November 22, 2004 Effective Date: Immediately Notification Number: SYST.11.22.04.F.02322.CEMRFinalRelNotesOnlHelp Notification Category: Systems Notification Target Audience: CLECs, Resellers Subject: CMP-Systems: CEMR Final Release Notes Associated CR # or System Name and Number: CEMR Release 02.04.00, CLEC CR # SCR061303-01, CLEC CR # SCR090503-01, CLEC CR # SCR012604-01 On November 22, 2004 Qwest will post the final CEMR GUI Release Notes and Online Help to the Qwest Wholesale Systems Document Review Archive site at: http://www.qwest.com/wholesale/cmp/reviewarchivesystem.html

Comment Response: Qwest received one comment during the review cycle. The Qwest response to CLEC comments has been posted to the Document Review Archive website under the heading of "View Qwest’s Response to CLEC Comments." This response is listed at the previous URL.

Summary of Changes: 1. SCR061303-01 and SCR090503-01-MLT PostOrder/PreOrder completion access: Qwest provides access to MLT during the provisioning process. This allows MLT to be executed during the post order and pre-delivery of a loop. - The Performing CEMR MLT Request section is updated to document the new Order Number field.

Final Release Notes: Available 11/22/04 Targeted Production Date: Available 12/13/04

November 17, 2004 Systems CMP Meeting Discussion: Jill Martain/Qwest stated that this CR will deploy on 12/12/04. There were no questions or comments.

November 12, 2004 Communicator Excerpt: Announcement Date: November 12, 2004 Effective Date: November 15, 2004 Notification Number: SYST.11.12.04.F.02293.CEMRDecRlDrftRlNtsOnlHelp Notification Category: Systems Notification Target Audience: CLECs, Resellers Subject: CMP-Systems Document In Review CEMR GUI Draft Release Notes Associated CR # or System Name and Number: CLEC CR # SCR061303-01, CLEC CR # SCR090503-01, CLEC CR # SCR012604-01

On November 15, 2004 Qwest will post planned updates to the 2.04.00 CEMR GUI draft Release Notes and draft Online Help to the Qwest Wholesale Document Review site.

Qwest provides a Document Review website for customers to comment on proposed changes. The website provides a list of all documents that are in review, the comment process for customers to follow for document changes, a comment link, and links to the current and past documentation reviews.

The Document Review website is found at http://www.qwest.com/wholesale/cmp/review.html. Please fill in all required fields and be sure to reference the Notification Number listed above.

Comment Cycle: Customers are encouraged to review the release notes and provide comments at any time during the review period. The review period begins November 15, 2004 and concludes at close of business on November 17, 2004.

Summary of Changes: 1. SCR061303-01 and SCR090503-01 MLT PostOrder/PreOrder completion access: Qwest will provide access to MLT during the provisioning process. This will allow MLT to be executed during the post order and pre-delivery of a loop. - The Performing CEMR MLT Request section is updated to document the new Order Number field.

- March 18, 2004 Systems CMP Meeting Discussion, in association with AI021904-03 Funding Approved CRs: Susie Bliss/Qwest provided status of a Targeted Implementation Date of 12/12/04.

-- February 19, 2004 Systems CMP Meeting Discussion: Judy Schultz/Qwest stated that she wanted to provide an update to the funding approval process that was discussed in the January CMP Systems Meeting. Judy referred everyone to Attachment J in the Distribution Package. She stated that all CRs are being re-evaluated and must be approved. Judy said that CRs could not be scheduled without approval. Judy noted that the status of this CR is: This CR has been approved. Connie Winston/Qwest stated that this CR is targeted for December 12, 2004. This action item was closed.

January Systems CMP Meeting Discussion: Lynn Notarianni/Qwest stated that this CR has not yet been scheduled. There were no questions or comments.

-- December 17, 2003 Systems CMP Meeting Discussion: Lynn Notarianni/Qwest stated that action item, on this CR, would remain open until a scheduled date is communicated.

-- November 20, 2003 Systems CMP Meeting Discussion: Kit Thomte/Qwest asked if there were any questions or comments associated with Attachment J. John Berard/Covad stated that for SCR061303-01 (Access to MLT Post Order Placement - Pre Order Completion), he would like the status to reflect Evaluation. Kit Thomte/Qwest agreed to change the status to Evaluation for SCR061303-01.

-- August 21, 2003 Systems CMP Meeting Discussion: Liz Balvin/MCI stated that Covad expressed that this was number two out of three on their level of importance.

- August 15, 2003 Email sent to John Berard (Covad): John, I just received a revision to the IMA Level of Effort. The IMA LOE for this candidate is 2225 to 3700 hours. I apologize for any confusion.

- August 15, 2003 Email sent to John Berard (Covad): Good Afternoon John, This email is to advise you that in regard to your CMP submitted CR for Access to MLT, it has been determined that there is an impact to IMA. That will make this CR a voteable candidate for the IMA 15.0 Prioritization vote. I have attached a copy of the CR which contains the revised Qwest response. The Level of Effort for this CR is as follows: IMA - 2400 to 2950 hours SATE - 1500 to 1800 hours Let me know if you have questions prior to Thursday's CMP Meeting. Thanks, Peggy Esquibel-Reed Qwest CRPM -- Systems

July 17, 2003 Systems CMP Meeting Discussion: John Berard/Covad reviewed the change request description. John noted that Covad is requesting access to MLT data from the time the order is placed through completion. John stated that it is in order to find things out about the circuit such as loop conditioning. John further noted that the products added to this CR are UNE-P and Resale. Lynn Notarianni/Qwest stated that there have been several Clarification calls and that Qwest is currently looking at a number of different options as to how to determine where the appropriate time is to allow MLT. Lynn stated that this could be an enhancement to CEMR and that the LOE would be provided, as it is determined. There were no other questions or comments. This CR remains in Evaluation status.

CLARIFICATION MEETING - June 27, 2003 ATTENDEES: John Berard (Covad), Mike Zulevic (Covad), Sharon Van Meter (AT&T), Donna Osborne-Miller (AT&T), Liz Balvin (MCI), Bonnie Johnson (Eschelon), Peggy Esquibel-Reed (Qwest), Dusti Bastian (Qwest), Jamal Boudhaouia (Qwest), Barbara Brohl (Qwest), Dan Busetti (Qwest), Suzy Enney (Qwest), John Gallegos (Qwest), Mark Gonzales (Qwest), Barry Orrel (Qwest) Joan Pfeffer (Qwest), Michelle Thacker (Qwest), Deni Toye (Qwest), Crystal Soderlund (Qwest), Heidi Moreland (Qwest) REVIEW CR DESCRIPTION: Peggy Esquibel-Reed (Qwest) stated that this CR was discussed as a walk-on during the June Systems CMP Meeting. Peggy Esquibel-Reed (Qwest) reviewed the CR description: Covad requests that Qwest provide access to MLT during the provisioning process. Covad is requesting the access to MLT during Post Order and pre delivery of a loop in order to enable Covad to determine such things as loop length and line condition. This will eliminate unnecessary calls into Qwest and allow for an increase in the quality of the provisioning process for the Wholesale customer. EXPECTED DELIVERABLE: As soon as possible CONFIRMED IMPACTED INTERFACE: CEMR CONFIRMED IMPACTED PRODUCT’S: Line Sharing, Line Splitting, UNE-P, and Resale DISCUSSION: Peggy Esquibel-Reed (Qwest) opened the bridge for questions and/or comments. John Berard (Covad) stated that UNE and Loop could be removed from the CR. Bonnie Johnson (Eschelon) stated the CLECs are on the line to increase the products if there is a need. Mike Zulevic (Covad) stated that the products could be extended to any service once the order has been placed, thru the provisioning process. Barbara Brohl (Qwest) stated that the second criteria, for MLT, is connectivity to a Qwest switch. Barbara stated that the line needs to be connected to a Qwest switch in order for MLT to be provided. Barbara stated that line splitting is not on Qwest’s switch. Mike Zulevic (Covad) stated it comes out of the Qwest switch. Mike stated that is only for products that utilize the Qwest switch. Barbara Brohl (Qwest) asked if Covad was looking to have MLT done as a matter of course as part of the provisioning process or on an individual case basis. Mike Zulevic (Covad) stated that what Covad is looking for is that once the LSR is submitted and accepted, Covad should be able to request the MLT. Bonnie Johnson (Eschelon) stated that the CLECs want access to MLT, is asking for MLT capabilities at the point in time that Qwest gets an accurate LSR. Mike Zulevic (Covad) further stated, even if the order has not yet completed. Bonnie Johnson (Eschelon) stated that if Covad doesn’t mind, Eschelon would like to add UNE-P and Resale to the impacted products. Barbara Brohl (Qwest) asked if this was request was asking for an electronic means. Jamal Boudhaouia (Qwest) that CLECs would access CEMR and run their own MLT. Barbara Brohl (Qwest) asked to confirm that the originators would have access to IMA and to CEMR. Jamal Boudhaouia (Qwest) responded yes, the provisioning groups would have access to both IMA and CEMR. Mike Zulevic (Covad) stated that as soon as Qwest acknowledges receipt of an accurate LSR, once the FOC is sent, the CLECs want access to MLT. Jamal Boudhaouia (Qwest) asked for line splitting, which is the responsible CLEC? Mike Zulevic (Covad) stated that it is Qwest’s position that the customer of record, the voice provider, would have the MLT access. Mike stated that the customer of recorder could be another company, vendor, or CLEC and that it is transparent to Qwest. There were no additional questions or comments. ACTION PLAN: This Cr to be presented at the July Systems CMP Meeting. The call was ended.

- June 19, 2003 Systems CMP Meeting Discussion: Mike Zulevic/Covad presented the CR and stated that the CLECs need the best available information possible before a firm commitment is made to their customer. Mike stated that Covad considers the customer to be their’s once they get the request from the customer. Mike stated that they need access to MLT at that point. Lynn Notarianni/Qwest asked to confirm that once Covad gets an LSR ID, Covad considers it to be Covad owned and at that point is when you want MLT access. Mike Zulevic/Covad stated yes. Lynn Notarianni/Qwest asked if this was for the purpose of the CLEC completing their provisioning. Mike Zulevic/Covad stated that it gives the CLEC another opportunity to look at the loop. There were no additional questions or comments.

CenturyLink Response

RE: SCR061303-01 Access to MLT Post Order Placement - Pre Order Completion.

Qwest has further reviewed the information submitted as part of Change Request SCR061303-01. Based upon the scope of this CR, it has been determined that this CR is impacting to the CEMR interface. Qwest is able to provide an estimated Level of Effort (LOE) of 600 to 1800 hours for this CEMR Change Request and are currently determining scheduling of this CR.

Sincerely, Qwest

-- Revised DRAFT Response

August 15, 2003

RE: SCR061303-01 Access to MLT Post Order Placement - Pre Order Completion.

Qwest has reviewed the information submitted as part of Change Request SCR061303-01. Based upon the scope of this CR as agreed to in the conference calls and additional research, it has been determined that this CR is impacting to IMA and is a voteable candidate. Qwest is able to provide an estimated Level of Effort (LOE) of 2225 to 3700 hours for this IMA Change Request, with a SATE impact of 1500 to 1800 hours.

At the next Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest's further evaluation of this Change Request.

This Change Request is an eligible candidate for the IMA 15.0 prioritization vote.

Sincerely, Qwest

-- DRAFT RESPONSE

July 9, 2003

RE: SCR061303-01 Access to MLT Post Order Placement - Pre Order Completion.

Qwest has reviewed the information submitted as part of Change Request SCR061303-01. Based upon research that has been conducted following the Clarification Meeting (held June 27, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the July Systems CMP Meeting.

At the July Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received at the next Monthly Systems CMP Meeting into further evaluation of this Change Request.

Sincerely, Qwest