Archived System CR SCR053002-02X Detail |
| Title: Supply current rate, new rate and effective date when issuing rate changes (Cross over CR PC053002 2X) | |||||
| CR Number |
Current Status Date |
Level of Effort |
Interface/ Release No. |
Area Impacted |
Products Impacted |
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| SCR053002-02X |
Completed 6/20/2002 |
- | 11/ | All | |
| Originator: Stichter, Kathy |
| Originator Company Name: Eschelon |
| Owner: Thompson, Jeff |
| Director: |
| CR PM: Stecklein, Lynn |
| Description Of Change |
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Currently when Qwest discovers an error in what it has billed a CLEC or changes a rate it sends a high level notification and then follows with a spreadsheet of the changes. Currently Qwest is populating the spreadsheet with 1minus discount, ending with a percentage or Qwest will provide a tariffed rate rather than the rate less the discount percent that shows up on the invoice. Eschelon asks Qwest to supply the actual incorrect rate (money amount) and the actual correct rate (money amount). Example, if Eschelon is billed $10.00 for a line and the $10.00 is the rate that shows on the bill, and that rate changes to $9.00, then on the notification, Eschelon should see $10.00 as existing rate and $9.00 as new rate. Also, the effective date of the corrected rate should be when the rate was first billed incorrectly. It should not be an effective date made up by Qwest.
Expected Deliverables: Spreadsheets with rate changes should show the actual rate (money amount) being billed incorrectly and not the percentage or tariffed rate. Spreadsheet should show the correct rate that will be billed going forward (money amount). Effective dates should be date when rate was first billed incorrectly.
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Status History |
| Date | Action | Description |
| 5/30/2002 | CR Submitted | |
| 5/30/2002 | CR Acknowledged | Acknowledgment sent to Kathy Stichter of Eschelon. |
| 5/31/2002 | Info Requested from CLEC | Requested Eschelon's availability for clarification call |
| 6/4/2002 | Clarification Meeting Scheduled | Clarification meeting scheduled |
| 6/6/2002 | Clarification Meeting Held | Clarification Meeting held |
| 6/7/2002 | Status Changed | Status changed to clarification |
| 6/7/2002 | Additional Information | Cross-over CR issued PC053002-2X |
| 6/20/2002 | Discussed at Monthly CMP Meeting | SCR053002-02X discussed at June Systems CMP Monthly meeting; please see Systems CMP Distribution Package June CMP -- Attachment E; CR to be closed due to Cross-Over CR being carried forward as Product & Process CR |
| 6/21/2002 | Status Changed | Status changed to completed |
Project Meetings |
| SCR053002-02 Clarification Meeting 2:00 p.m. (MDT) /Thursday June 6,2002 877 570-8688 Conference ID 7807739 Attendees Name/Company: Kathy Stichter - Eschelon Michael Buck - Qwest Kit Thomte - Qwest Kristen Hathway Qwest Lynn Stecklein - Qwest Meeting Agenda: Introduction of Attendees Introductions of the participants on the conference call were made and the purpose of the call was discussed. Review Requested (Description of) Change Kathy Stichter reviewed the change that Eschelon is requesting as follows: When Qwest discovers an error in what they have billed, they populate the spreadsheet with a discount instead of the actual incorrect rate and correct rate. She also said that the effective date is a random date. Confirm Areas & Products Impacted This request applies to all products. Confirm Right Personnel Involved All appropriate personnel are involved in this change request. Identify/Confirm CLEC’s Expectation Eschelon would like the spreadsheets to reflect the actual rate being billed incorrectly and not the percentage or tariffed rate. Kathy Stichter also said the Eschelon would like the date to reflect the actual effective date, not just any date. Identify any Dependent Systems Change Requests Michael Buck asked why Eschelon submitted this request as a system change. He explained that a change to a spreadsheet would be considered a process change. Kathy Stichter said that she was not aware that this would be considered a process change or else Eschelon would have submitted a Process CR. Michael Buck said that this change request would be handled as a Cross-over CR and Kathy Stichter said that was not a problem. Establish Action Plan (Resolution Time Frame) A Cross-over CR will be created (PC053002-2X)
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CenturyLink Response |
| See Crossover CR PC053002-2X
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Information Current as of 1/11/2021