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Archived System CR SCR051403-01X Detail

Expected Deliverables:

As soon as possible.

Status History

Project Meetings

-- September 18, 2003 Systems CMP Meeting Discussion: John Berard/Covad stated that he has not yet received information on the test. Lynn Notarianni/Qwest stated that this was deployed on August 18th and that there have been no trouble tickets opened for this CR. John Berard/Covad asked that this CR remain open for one more month. This CR remains in CLEC Test.

- July 17, 2003 Systems CMP Meeting Discussion: Lynn Notarianni/Qwest stated that this CR was crossed over to Systems, from yesterday’s Product/Process CMP Meeting and asked if there were any questions concerning the cross over. There were no comments. John Berard/Covad asked which system’s are involved and stated that he heard that the implementation date is August 2003. Lynn Notarianni/Qwest stated that this is an internal system that sits behind CEMR and that the changes would result in screen shot changes for CEMR screens. Lynn stated that this effort is targeted for implementation on August 18, 2003. There were no additional questions or comments. This CR is in Development Status.

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INFORMATION FROM PRODUCT/PROCESS CR: 07/16/03 July CMP Meeting Craig Suellentrop with Qwest presented the response for this CR. Because of the systems work necessary to select sync testing and request the protocol for testing, this CR will be crossed over to Systems and will be discussed at the Systems meeting 7/17/03. Covad agreed to cross over the change request to Systems.

06/18/03 June CMP Meeting John Berard with Covad presented this CR. Covad would like to have the capability of sync testing for line sharing maintenance and would also like to have sync testing available for line splitting and loop splitting, both provisioning and maintenance. Craig Suellentrop said that he received the e-mail from John about the 102 characters allowed in the remarks section of CEMR and if the character limit would not be enough room to identify the protocol for sync testing. John said that the remarks field is written over and suggested use of another field. John said that as an interim solution, the remarks field could be used until a longer-term systems solution can be implemented. Qwest will provide a response on this CR at the July CMP meeting and this CR will be moved to Presented status.

From: Berard, John [jberard@covad.com] To: Linda Sanchez-Steinke, Craig Suellentrop, Heidi Moreland, Michael Zulevic Subject: RE: PC051403-1 Clarification Meeting Minutes Date: 6/17/03 Linda:

I did check with our repair group and it would be no problem to provide the protocol when a trouble ticket is opened... However, for the lineshare family of products there is only 102 characters allowed in the comment section of CEMR. If you would like Covad to provide this when we open the ticket the comment space limitations would need to be removed. Or allow us to use another field to provide this information.

John Berard Director - Operations Support/Change Mgt - Covad Office # 1 720 208 2109 Cell Phone # 1 303 881 8652 eFAX # 1 707 549-5332 Pager 3038818652@mobile.att.net Mailing Address: 7901 Lowry Blvd Denver, CO 80220

CLEC Change Request Clarification Meeting 10:00 a.m. (MDT) / Friday, June 13, 2003 1-877-562-8687 3393947# PC051403-1 Sync Test for Line share, Loop Splitting, and Line Splitting on Maintenance Trouble Tickets and Sync Testing for provisioning of Line and Loop Splitting.

Name/Company: Mike Zulevic, Covad John Berard, Covad Craig Suellentrop, Qwest Heidi Moreland, Qwest Linda Sanchez-Steinke, Qwest

Introduction of Attendees Introduction of participants on the conference call was made and the purpose of the call discussed.

Review Requested (Description of) Change Covad request that Qwest extend their existing process of sync testing on provisioning of line share orders to include Sync Testing for Trouble Tickets on Line Sharing and Line and Loop Splitting. In addition, Covad requests that the current process of provisioning for line sharing be expanded to include Line and Loop Splitting. Craig Suellentrop asked if Covad would be able to provide the protocol when a trouble ticket is submitted. John or Mike will check on that and get back to Linda.

Confirm Areas & Products Impacted Line Sharing, Line Splitting and Loop Splitting Maintenance Trouble Tickets Line and Loop Splitting Provisioning

Confirm Right Personnel Involved Qwest confirmed that Craig Suellentrop and Heidi Moreland are correct personnel to resolve the CR.

Identify/Confirm CLEC’s Expectation Provide sync testing on Line Sharing and Line and Loop Splitting trouble tickets and provide sync testing on Line and Loop Splitting provisioning orders.

Identify any Dependent Systems Change Requests No systems change requests.

Establish Action Plan (Resolution Time Frame) Covad will present this CR at the June meeting and Qwest will provide a response at the July meeting.

05/21/03 May CMP Meeting John Berard - Covad reviewed the walk on CR PC051403-1 Sync Test for Line Sharing on Maintenance Trouble Tickets. They want to use the same test capability to isolate trouble in CO. They want this done on Line Sharing, Line Splitting, and all shared services. John Berard with Covad will update the products and areas impacted on this change request and e-mail to Linda Sanchez-Steinke.

CLEC Change Request Clarification Meeting 11:00 a.m. (MT) / May 20, 2003 1-877-572-8687 Conf. ID 3393947 # PC051403-1 Sync Test for Line sharing on Maintenance Trouble Tickets Attendees Attended Conference Call Name/Company: John Berard, Covad Director Operations Support Jamal Boudhaouia, Qwest Network Technical / Regulatory Craig Suellentrop, Qwest Network Technical / Regulatory Deb Smith Product Management Linda Sanchez-Steinke, Qwest Change Request Project Manager

Introduction of Attendees Introduction of participants on the conference call was made and the purpose of the call discussed.

Review Requested (Description of) Change The change request asks that Qwest expand the existing synchronization testing available for line sharing provisioning, to repair. Deb Smith asked if the request was for UNE and said that Qwest offers sync testing on line sharing only. John Berard with Covad said that the change request should be revised to reflect just line sharing product. Craig Suellentrop asked if Covad would expect sync testing on every trouble report and if Covad would provide the protocol type. John said Covad would like the ability to request sync testing on trouble reports and would like Qwest to be able to reference the protocol that was provisioned and if it was not possible, it would be acceptable for Covad to provide the protocol on the trouble report.

Confirm Areas & Products Impacted Product impacted is Line sharing. The change request will be updated to reflect Line sharing only.

Confirm Right Personnel Involved Qwest confirmed that Jamal Boudhaouia, Craig Suellentrop, Deb Smith, are the correct personnel to resolve the CR.

Identify/Confirm CLEC’s Expectation Covad is requesting that Qwest develop a sync testing process for Line sharing maintenance. Identify any Dependent Systems Change Requests No dependent change requests were identified. Craig Suellentrop identified that changes may be required for CEMR.

Establish Action Plan (Resolution Time Frame) Covad would like to present this CR as a walk-on at the May 21, 2003 CMP meeting.

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