Wholesale: Products & Services

Archived System CR SCR050405-04 Detail

Expected Deliverable:

Qwest will identify each NRC, on the BillMate Soactvty files, with the correct telephone number

(See related Product/Process CR PC050405-1)

Status History

Project Meetings

-- January 18, 2006 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that this CR would remain open, based on the discussion during the Product Process CR. This CR remains in CLEC Test.

- December 14, 2005 Systems CMP Meeting Discussion: Jill Martain/Qwest stated that this CR is also scheduled for deployment on December 19, 2005.

November 15, 2005 Email Sent to Eschelon: Kathy, This is a follow-up to an outstanding question from our walk-through meeting on the CMP candidate SCR050405-04 - Provide Individual WTNs with all NRCs. The question was where the WTN information would appear and whether it would require any changes on Eschelon's part now that you are receiving your billing files via EDI. I posed the question to the EDI/Billmate experts and was informed that the file functionality will not change. Based on the type of charge, the WTN will appear in the Other Charges & Credits (SOACTVTY.DET) or the Miscellaneous Charges (MISCCHRG.DET) records in accordance with the current file layouts. Please let me know if you have any additional questions. Terri Kilker Qwest Sr. Process Analyst

- October 20, 2005 Qwest/CLEC Walkthrough Meeting Minutes (facilitated by IT): Attendees: Kathy Stichter-Eschelon, Mark Haynes-Qwest, Peggy Esquibel Reed-Qwest, Jim Recker-Qwest, Terri Kilker-Qwest, Jami Larson-Qwest Discussion: Mark Haynes-Qwest stated that the purpose of the call was for the walkthrough for the December 19th Billing Release. Mark asked if there were any questions. Kathy Stichter-Eschelon stated that Eschelon was now EDI and said that the WTN would appear in the ASCII and asked where it would appear in EDI. Terri Kilker-Qwest stated that she would check into Eschelons question and get the response to Eschelon. Kathy Stichter-Eschelon stated that the answer would also be in the tech specs. Peggy Esquibel Reed-Qwest stated that the Systems Notice that was sent on October 7th notes that there are no technical specifications associated with this CMP CR. Kathy Stichter-Eschelon stated that would mean that there are no changes on Eschelon's part. Terri Kilker-Qwest stated that she would confirm. Terri Kilker-Qwest stated that individual WTNs would be passed, where applicable, and noted that if there was a single line account, it would not be applicable. Terri stated that in some cases there would be a per order charge and the WTN would be NA because it would be for the entire account and not an individual TN. Kathy Stichter-Eschelon stated that she is looking for other than the main TN and noted that they are currently lumped together. Kathy stated that she understands that it could be the same as the BTN, if there was a BTN only, and noted that she was okay with that. Kathy stated that she only wants to know if it is going to be in a different location. There were no additional questions or comments. The call was concluded.

September 21, 2005 Systems CMP Meeting Discussion: Jill Martain/Qwest stated that this CR was previously discussed, in the Product & Process portion of the CMP Meeting and noted that the CR is in Development status.

-- July 20, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that the LOE for this request is 500 to 750 hours. Jill said that we will look at getting a targeted implementation date based on the discussion in the Product/Process Meeting.

June 22, 2005 Email Received from Eschelon: Peggy, My intent was that this would be going forward. Thanks Kathy Stichter

-- June 21, 2005 Email Sent to Eschelon: Hi Kathy, We have been meeting internally to discuss the change requests asking that the WTNs be provided with NRCs and would like clarification on one item. Can you clarify if Eschelon's intent is that this effort be done only on a going forward basis? This will assist us in the scope of this request and ensure that our discussions have the correct focus for these requests. Thanks, I appreciate the information. Peggy Esquibel-Reed Qwest CMP CRPM

June 15, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that this was previously discussed, with PC050405-1, and is in Evaluation status. Jill stated that this CR and the Product Process CR are closely tied together. This Action Item is now closed.

- May 18, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that this CR was discussed during the Product Process portion of the meeting. Kathy Stichter-Eschelon stated that this is for flow through orders and the product/process CR is asking for an edit on manually processed order so they are forced to add the TN behind the NRC. Bonnie Johnson-Eschelon stated that Qwest has stated that sometimes this is done and sometimes it is not. Kathy Stichter-Eschelon noted that currently it is being done for a specific product and wants it expanded to additional products. [Comment from Eschelon: Kathy Stichter-Eschelon noted that during the clarification call Qwest advised that some Qwest Product Managers requested the process include floating the TN so currently it is being done for a specific product and wants it expanded to additional products.] Jill Martain-Qwest asked to confirm that this is requested for all TN based products. Kathy Stichter-Eschelon said yes and stated that it is not for circuit based, UBL, or for any facilities based products. Jill Martain-Qwest stated that CR is now in Presented status.

May 13, 2005 Clarification Meeting SCR050405-04 / PC050405-1 Provide Individual WTNs (Working Telephone Number) with All NRCs (Non-Recurring Charge)

Attendees: Kim Isaacs-Eschelon, Kathy Stichter-Eschelon, Stephanie Prull-Eschelon, Peggy Esquibel Reed-Qwest, Terri Kilker-Qwest, Alan Zimmerman-Qwest, Jami Larson-Qwest, Brenda Kerr-Qwest, Jim Recker-Qwest

Review Requested (Description of) Change: Peggy Esquibel Reed-Qwest reviewed the CR Title and Description. Both CRs contain the same title and description. Peggy asked Eschelon if they had additional information to share and asked for Eschelon to explain the differences in these requests. Kathy Stichter-Eschelon stated that the Product Process CR was submitted requesting that the WTN be added to the service order manually for the situations where it cannot be added mechanically. Kathy stated that the Systems request is for an edit. Kathy stated that if an edit were placed in the SOP, then the Product Process CR would not be needed. Terri Kilker-Qwest asked to confirm that if the ability to apply this to the order was provided, that it would eliminate the manual process. Kathy Stichter-Eschelon stated that when Eschelon asked their Service Manager about this, they said that the SDC does not float the WTN behind the NRC USOCs. Kathy Stichter-Eschelon stated that their ICA states that Qwest will provide an accurate bill and without the WTN with the USOC Qwest does not provide an accurate bill. Kathy stated that the current bill shows a quantity of 4 instead if displaying them separately. Kathy stated that was not an accurate bill so a CR should not be necessary from Eschelon. Peggy Esquibel Reed-Qwest stated that she would note Eschelon’s statement. Stephanie Prull-Eschelon asked if there was a system limitation to add the WTN or if there was just no edit or process. Terri Kilker-Qwest stated that there was not for UNE-P and that for PBX, the process was automatically written. Terri noted that this would require edits for flow through and that the other manual process would need additional processes developed. Stephanie Prull-Eschelon asked if this could manually be done and asked to confirm that there just was not a current process in place. Terri Kilker-Qwest said correct. Kim Isaacs-Eschelon stated that their ICA states that they are to get a correct bill and asked if this should be a defect and treated as such. Alan Zimmerman-Qwest stated that Qwest and Eschelon won’t agree on the interpretation of the ICA and noted that Qwest believes that a correct bill is provided. Peggy Esquibel Reed-Qwest asked if this request was specifically for BillMate. Kathy Stichter-Eschelon stated that the CRIS should hit all output. Stephanie Prull-Eschelon stated that the expectation is that it should flow through to all FTP Files. Teri Kilker-Qwest asked to confirm that this request is for Resale, UNE, and UNE-P. Kathy Stichter-Eschelon stated that it is for any product that is TN based, not for UNE Loops or designed circuits. Stephanie Prull-Eschelon asked if the current process, for UNE-P PBX, was established internally to make things easier. Terri Kilker-Qwest stated that only one person established the process and is using it for their own product. Terri noted that this person just started doing it. Kathy Stichter-Eschelon stated that it would be easier for the SDCs to explain the charges if they had the associated TN with the USOC. Peggy Esquibel Reed-Qwest asked if there were any additional questions or comments. There were none brought forward. Peggy then stated that this CR is scheduled for presentation at the May CMP Meeting and that Qwest would internally review the requests.

CenturyLink Response

June 6, 2005

RE: SCR50405-04 (Provide Individual WTNs with all NRCs)

Qwest has reviewed the information submitted as part of Change Request SCR050405-04. Based upon research that has been conducted following the Clarification Meeting (held May 13, 2005) Qwest is still evaluating ths request. Qwest will continue to research the problem and provide an updated response at the next Systems CMP Meeting.

At the June Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received at the next Monthly Systems CMP Meeting into further evaluation of this Change Request.

Sincerely, Qwest