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Archived System CR SCR041204-02 Detail

Currently, various IMA Release related documents are delivered to the CLECs via the QWEST Document Review Process.

- IMA Disclosure Documents (for example: SYST.02.06.04.F.01318.15.0_IMA_EDI_DrftTechSpec)

- Draft Release Notes (for example: SYST.03.18.04.F.01489.IMA_15.0_GUI_Drft_Rel_doc )

- LSOG and PCAT Updates (for example: PROS.03.18.04.F.01491.LSOG_PCAT_Update_15.0Rel)

However, updates to the QWEST EDI Implementation Guidelines - for Interconnect Mediated Access (IMA) are currently not delivered under the Document Review Process. AT&T is requesting that future proposed changes to the EDI Implementation Guidelines follow the Document Review Process.

Expected Deliverable:

Future changes to the QWEST EDI Implementation Guidelines - for Interconnect Mediated Access (IMA) will be processed via the QWEST Document Review Process.

Status History

Project Meetings

Donna Osborne-Miller/AT&T stated that she reviewed the denials and understands that Qwest feels that they have accommodated these requests in another CR that highlighted changes. Donna said that she understands that Qwest has denied these requests due to no demonstrable benefit. Donna said that in the response it states that the LOE for SCR032903-02 is approximately 2000 hours. Donna also pointed out that the denial response stated that AT&T, in a clarification call, said that since new products and forms are introduced infrequently that this change to the database would be a costly enhancement used infrequently. Donna said that she does not feel they would have said that. Donna Osborne-Miller/AT&T stated that she would like Regina Mosely/AT&T to review the denial. Donna stated that she would contact Lynn Stecklein/Qwest to discuss any questions the may have. Stephanie Prull/Eschelon asked if other CLECs could be included if a call was scheduled. Donna Osborne-Miller/AT&T said that she would invite the other CLECs.

5/20/04 Systems CMP Meeting

Phyllis Burt/AT&T was not available to present this CR. Connie Winston/Qwest stated that this CR was presented as a walk-on in the April CMP systems meeting. There were no questions or comments.

4/22/04 CMP Systems Meeting

Donna Osborne-Miller/AT&T reviewed the CR description. Donna said that stated on the Qwest Website, the Document review is the process of highlighting changes from one version to the next. The Document Review gives CLEC customers a formal way to review proposed changes and comment on them within the appropriate comment period and gives Qwest a streamlined way to receive, track and respond to customer feedback. Donna stated that AT&T would like future changes to the Qwest EDI Implementation Guidelines for IMA will be processed via the Qwest Document Process. Randy Owen/Qwest stated that Qwest understands AT&T's request and is currently evaluating.

This CR is in a Clarification Status.

4/19/04 Clarification Meeting

Introduction of Attendees Donna Osborne-Miller - AT&T, Regina Mosely - AT&T, Phyllis Burt - AT&T, Randy Owen - Qwest, Cim Chambers - Qwest, Lynn Stecklein - Qwest, Jim Recker - Qwest

Review Requested Description of Change

Donna Osborne-Miller - AT&T reviewed the description of change. As stated on the QWEST website, the "Document review is the process of highlighting changes from one version to the next. The Document Review gives CLEC customers a formal way to review proposed changes and comment on them within the appropriate comment period. It also gives Qwest a streamlined way to receive, track and respond to customer feedback."

Currently, various IMA Release related documents are delivered to the CLECs via the QWEST Document Review Process. - IMA Disclosure Documents (for example: SYST.02.06.04.F.01318.15.0IMAEDIDrftTechSpec) - Draft Release Notes (for example: SYST.03.18.04.F.01489.IMA15.0GUIDrftReldoc ) - LSOG and PCAT Updates (for example: PROS.03.18.04.F.01491.LSOGPCATUpdate15.0Rel)

However, updates to the QWEST EDI Implementation Guidelines - for Interconnect Mediated Access (IMA) are currently not delivered under the Document Review Process. AT&T is requesting that future proposed changes to the EDI Implementation Guidelines follow the Document Review Process.

Discussion Randy Owen - Qwest asked where on the website was AT&T referring to. Phyllis Burt - AT&T stated that it is the Documentation Review Website, 1st paragraph. Randy Owen - Qwest asked what problem AT&T was trying to solve and/or what value would this provide to AT&T. Phyllis Burt - AT&T said just what the CR says. Randy Owen - Qwest asked if any process was 'broken'. Phyllis Burt - AT&T said no. Randy Owen - Qwest said that Qwest understands this request and there were no further questions.

Confirm Areas and Products Impacted The interface noted on the CR was changed from IMA EDI to Process/Documentation and products impacted is NA.

Identify/Confirm CLECs Expectation AT&T would like future changes to the QWEST EDI Implementation Guidelines - for Interconnect Mediated Access (IMA) will be processed via the QWEST Document Review Process.

Establish Action Plan AT&T requested that this CR be presented as a 'walk on' in the April 22, 2004 CMP Systems Meeting

CenturyLink Response

Donna Osborne-Miller AT&T

SUBJECT:Qwest’s Change Request Revised Response - SCR 041204-02 Document review for Qwest EDI Implementation Guidelines Updates.

This document is Qwest’s response to AT&T’s CR SCR 041204-02. The SCR requests that the IMA EDI Implementation Guidelines, a document published by Qwest as part of its IMA EDI release cycle, be subject to the Qwest document review process. The document review process gives CLEC customers a formal way to review proposed changes and comment on them within the appropriate comment period.

Expected Deliverable: Future changes to the QWEST EDI Implementation Guidelines - for Interconnect Mediated Access (IMA) will be processed via the QWEST Document Review Process.

Qwest Response: Qwest has reviewed the request and finds that the request applies to a document that is outside the scope of the document review process. In the CMP document, it states that the document review process applies to Redlined PCATs and Technical Publications [i.e., Technical Specifications as defined in the CMP document] associated with product, process, and systems changes.

Further, by definition, the CMP defines Technical Specifications as: Detailed documentation that contains all of the information that a CLEC will need in order to build a particular Release of an application-to-application OSS Interface. Technical Specifications include: A chapter for each transaction or product which includes a business (OBF forms to use) description, a business model (electronic transactions needed to complete a business function), trading partner access information, mapping examples, data dictionary Technical Specification Appendices for IMA include: Developer Worksheets IMA Additional Edits (edits from backend OSS Interfaces) Developer Worksheets Change Summary (field by field, Release by Release changes) EDI Mapping and Code Conversion Changes (Release by Release changes) Facility Based Directory Listings Generic Order Flow Business Model

The above list may vary for non-IMA application to application interfaces

The Implementation Guidelines do not fall into any of these categories. Technical Specifications are systems coding documentation that contains actual enforced negotiated business rules that are used for coding to systems. The Implementation Guidelines are supporting guidelines intended to assist CLECs when developing their systems, but the content of the document does not influence coding to systems, and are therefore not Technical Specifications. CLECs could code their systems without consulting the IMA Implementation Guidelines.

Additional research around the Implementation Guidelines has determined that, during the life of the document spanning over eleven releases of IMA EDI, a total of sixteen (16) changes have occurred that alter the substance of the document. Of these sixteen, the bulk of the changes are beneficial enhancements brought forward by the CLECs and incorporated by Qwest. Customer feedback has indicated that the process whereby the Implementation Guidelines are updated is effective, and does not require alteration at this time.

Therefore, Qwest is denying the request based on this information because: 1.The Implementation Guidelines are not Technical Specifications and are not subject to the document review process. 2.The Implementation Guidelines are not relevant to a production system. 3.Changes to the Implementation Guidelines from release-to-release are not so substantial that they would benefit by such a review, and the current process around the updates is effective. 4. Both Qwest and the customer profit by having the Implementation Guidelines review be less regimented than other review processes (i.e., those around technical specifications).

In summary, Qwest is denying the request as it is outside the scope of the Change Management Process—the request is not within the scope of the Change Management Process (as defined in the CMP).

Sincerely,

Connie Winston Director, Qwest Information Technology