Wholesale: Products & Services

Archived System CR SCR040303-03 Detail

 
Title: Daily Report Summarizing Usage Sent on the DUF, Meet Point Billing File and .Toll File.
CR Number Current Status
Date
Level of
Effort
Interface/
Release No.
Area
Impacted
Products
Impacted

SCR040303-03 Denied
5/14/2003
-   11/ Billing All MPB
Originator: Stichter, Kathy
Originator Company Name: Eschelon
Owner: Notarianni, Lynn
Director:
CR PM: Esquibel-Reed, Peggy
Description Of Change
Currently Qwest provides daily usage files, DUF, Meet Point Billing File and .Toll files. Eschelon asks Qwest to supply daily reports that summarizes each of these files in an Excel format. The summary reports should include the date range of the usage and the quantity of each type of call per date.

Expected Deliverable:

Daily summary reports in Excel format showing the date range of usage and the quantity of each type of call per date for the daily usage files, DUF, Meet Pont Billing and .Toll.

Status History

Date Action Description
4/3/2003 CR Submitted  
4/3/2003 CR Acknowledged  
4/3/2003 Info Requested from CLEC Email sent to Kathy Stichter/Eschelon requesting Clarification Meeting Availability. 
4/3/2003 Info Received From CLEC Received email from Kathy Stichter with Clarification Meeting Availability. 
4/4/2003 Clarification Meeting Scheduled Meeting scheduled for April 11, 2003 
4/11/2003 Clarification Meeting Held See Project Meetings Section for Meeting Minutes 
4/17/2003 Discussed at Monthly CMP Meeting SCR040303-03 discussed at April Systems CMP Monthly meeting; please see April Systems CMP Distribution Package, Attachment K. 
4/22/2003 Info Requested from CLEC Sent an email to Eschelon requesting status on action items from the Clarification Call. 
4/23/2003 Info Received From CLEC Kathy Stichter provided information regarding her 2 action items from the Clarification Meeting. 
5/22/2003 Discussed at Monthly CMP Meeting Discussed at the May Systems CMP Monthly meeting; please see May Systems CMP Distribution Package, Attachments B & G 

Project Meetings

May 22, 2003 Systems CMP Meeting Discussion: Lynn Notarianni/Qwest noted that when the billing team reviewed this request, it became apparent that what was being requested was a different format presentation, in an EXCEL spreadsheet. Lynn stated that based on the degree and amount of effort, for this request, Qwest believes that there is no demonstrable business value. Lynn stated that the CLECs could readily format the information in whatever way they best see fit, so based on that reason Qwest denied this CR based on the lack of business benefit. Kathy Stichter/Eschelon responded that she did receive the denial response. There were no additional questions or comments.

- April 23, 2003 Email received from Kathy Stichter/Eschelon: Peggy, Here is the information my contact supplied. Let me know if you need anything else. Thanks Attached is an email that has an example of the .toll file, plus an example of the summary information we would like to receive. If you have questions, please let me know. Thanks. Kathy Stichter Senior Invoice Validation Analyst Eschelon Telecom, Inc

April 23, 2003 Email received from Kathy Stichter/Eschelon: Peggy, Sorry for the delay. I just sent another email to my user and asked for a response this week. I will let you know as soon as I hear. At least by Monday. Thanks Kathy Stichter Senior Invoice Validation Analyst Eschelon Telecom, Inc

-- April 22, 2003 Email sent to Kathy Stichter/Eschelon: Good Afternoon Kathy --

RE: SCR040303-03 Daily Report Summarizing Usage Sent on the DUF, Meet Point Billing File and .Toll File.

I am following-up on 2 action items that were assigned to you during the Clarification Call, held on April 11th. The action items are as follows: 1) Send an email to Peggy Esquibel-Reed/Qwest with information as to what a .Toll file is. 2) Send an email to Peggy Esquibel-Reed/Qwest with information regarding category group type/EMI type level.

Have you had the opportunity to obtain the information? Will you please advise when we can expect the information?

Thanks Much, Peggy Esquibel-Reed Qwest CRPM -- Systems

-- CLARIFICATION MEETING - APRIL 11, 2003 ATTENDEES: Kathy Stichter/Eschelon, Peggy Esquibel-Reed/Qwest, Scott Carne/Qwest, Fred Howard/Qwest, Vaughn Nelsen/Qwest, Jean Novak/Qwest, Carl Sear/Qwest, Kerri Waldner/Qwest

REVIEW REQUESTED DESCRIPTION OF CHANGE: Peggy Esquibel-Reed/Qwest reviewed the CR description: Currently Qwest provides daily usage files, DUF, Meet Point Billing File and .Toll files. Eschelon asks Qwest to supply daily reports that summarizes each of these files in an Excel format. The summary reports should include the date range of the usage and the quantity of each type of call per date. Expected Deliverable: Daily summary reports in Excel format showing the date range of usage and the quantity of each type of call per date for the daily usage files, DUF, Meet Pont Billing and .Toll.

CONFIRMATION OF IMPACTED INTERFACE: Peggy Esquibel-Reed/Qwest stated that this was a Wholesale Billing Request

CONFIRMATION OF IMPACTED PRODUCTS: Peggy Esquibel-Reed/Qwest asked if the impacted products are all MPB. Kathy Stichter/Eschelon stated yes.

CR DISCUSSION: Peggy Esquibel-Reed/Qwest asked the Qwest participants for their questions. Carl Sear/Qwest asked if the request is for a report for each file. Kathy Stichter/Eschelon stated yes, for anything that Eschelon currently gets usage on, DUF, MPB, and .Toll. Vaughn Nelsen/Qwest asked if the information is to be all on one file. Carl Sear/Qwest stated that would be 1 DUF per region, a separate MPB, a separate .Toll. Carl Sear/Qwest asked if Eschelon currently receives M. files. Jean Novak/Qwest stated that Eschelon receives M. tapes but they do not currently have a way to read them. She is working this with Bill Markert (Eschelon) regarding this item. Carl Sear/Qwest asked for clarification on a .Toll file. Kathy Stichter/Eschelon stated that she would obtain information and send an email to Peggy (Qwest) with information. Kathy apologized and stated that this CR was issued on behalf of an Eschelon person who could not attend today's call. Carl Sear/Qwest asked for confirmation that Eschelon needs a separate report for each file. Kathy Stichter/Eschelon stated yes. Fred Howard/Qwest asked if Eschelon wanted quantity of each type of call. Kathy Stichter/Eschelon stated that she was advised by the user of the files, that they could be different types of calls, such as DA and operator handled. Carl Sear/Qwest stated that there are different EMI records on each file as far as the DUF is concerned. Vaughn Nelsen/Qwest asked Eschelon to verify is the Category Group Type. Kathy Stichter/Eschelon stated that she will verify is an EMI Type level.

ACTION PLAN: Peggy Esquibel-Reed/Qwest stated that the action items for Kathy Stichter/Eschelon are: 1) Send and email to Peggy Esquibel-Reed/Qwest with information as to what a .Toll file is. Peggy Esquibel-Reed/Qwest will then distribute information to the Qwest call participants. 2) Send an email to Peggy Esquibel-Reed/Qwest with information regarding category group type/EMI type level. Peggy Esquibel-Reed/Qwest will then distribute information to the Qwest call participants. Peggy Esquibel-Reed/Qwest stated that Eschelon will present this CR at the May Systems CMP Meeting. There were no additional question or comments. Tha call was concluded.

CenturyLink Response

REVISED RESPONSE Wednesday, May 14, 2003

May 14, 2003 Kathy Stichter Eschelon

CC: Connie Winston Kerri Waldner Carl Sear Beth Foster Kit Thomte

This letter is in response to CLEC Change Request number SCR040303-03, dated 4/03/03, titled: Daily Report Summarizing Usage Sent on the DUF, Meet Point Billing File and .Toll File.

CR Description: Currently Qwest provides daily usage files, DUF, Meet Point Billing File and .Toll files. Eschelon asks Qwest to supply daily reports that summarizes each of these files in an Excel format. The summary reports should include the date range of the usage and the quantity of each type of call per date.

Expected Deliverable: Daily summary reports in Excel format showing the date range of usage and the quantity of each type of call per date for the daily usage files, DUF, Meet Pont Billing and .Toll.

History: A clarification meeting was held on April 11, 2003 and on April 23, 2003 Eschelon provided examples of what they are looking for as an example of the .Toll file as well as an example of the summary information Eschelon is looking for.

Qwest Response: Qwest has completed an analysis for CR SCR040303-03, Provide DUF Daily Report Summarizing Usage Sent on the DUF, Meet Point Billing File and .Toll File, and has determined that this change does not provide a reasonable demonstrable business benefit for the effort that would be required. This request would require Qwest to distribute at least double the amount of files sent per CLEC per day. This increase per CLEC would not result in a reasonable business benefit to warrant the expense of this change. It was determined that the LOE of this change would be 5500-7500 hours and would also require significant maintenance costs and additional resources. Through Qwest’s analysis it was determined that the information requested in this CR is already provided to the CLEC community. Currently, CLECs can readily determine the information requested in this CR using the information provided via the DUF and Meet Point billing records. Both of these records are transmitted via EMI which can easily be exported to other commercially available software. By looking at this information in other commercially available software, CLECs can customize their own reports based on whatever they feel is necessary, using whatever type of information the CLECs would like to view from their extracted data.

In light of the information currently available to CLECs through the DUF, Meet Point, and .Toll files, there appears to be no demonstrable business benefit for this change for the associated costs, therefore Qwest is denying your request for SCR040303-03, Provide DUF Daily Report Summarizing Usage Sent on the DUF, Meet Point Billing File and .Toll File.

Sincerely, Lynn Notarianni Senior Director Information Technologies Qwest

DRAFT RESPONSE

May 13, 2003

RE: SCR040303-03 Daily Report Summarizing Usage Sent on the DUF, Meet Point Billing File and .Toll File.

Qwest has reviewed the information submitted as part of Change Request SCR040303-03. Based upon research that has been conducted following the Clarification Meeting (held April 11, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the May Systems CMP Meeting.

At the May Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received at the next Monthly Systems CMP Meeting into further evaluation of this Change Request.

Sincerely, Qwest

Information Current as of 1/11/2021