Wholesale: Products & Services

Archived System CR SCR032103-01 Detail

Today the BCN is returned for each WCN via the Status Updates – Auto Push transaction.

If a CLEC sends a Move Order for UNEP POTS this will generate two internal QWEST orders or WCNs.

The internal QWEST order numbers must be captured and managed by the CLEC from the single Firm Order Confirmation (FOC) transaction. As each WCN completes provisioning a Status Updates – Auto Push Transaction is created. Once all WCN have been provisioned a single Service Order Complete (SOC) transaction is sent.

As each WCN completes billing a Status Updates – Auto Push Transaction is created. Once all BCNs have completed (unlike the SOC) a single BCN transaction is NOT generated. Thus the CLECs are required to use the internal QWEST orders to identify all of the BCNs and determine when Billing is completed for the LSR.

If a CLEC wants to receive the BCN they must subscribe to the Status Updates-Auto Push transaction. Once subscribed six types of statuses are automatically sent via this transaction. CLECs are required to filter through the unwanted statuses to obtain the BCN information related to the internal QWEST order number.

AT&T is requesting a Single BCN transaction thus resulting in FOC-SOC-BCN.

Status History

Project Meetings

Connie Winston/Qwest stated that this CR was completed in the 15.0 release. The CLEC Community agreed that this CR could be closed. 8/18/04 CMP Systems Meeting

Connie Winston/Qwest stated that this CR was implemented in 15.0 and would remain in CLEC Test.

7/22/04 CMP Systems Meeting

Connie Winston/Qwest stated that this was implemented in 15.0 and would remain in CLEC Test.

6/17/04 CMP Systems Meeting

Connie Winston/Qwest stated this CR will remain in CLEC Test for another month per the request of Donna Osborne-Miller/AT&T. 5/20/04 Systems CMP Meeting This CR will remain in CLEC Test.

4/22/04 CMP Systems Meeting

Connie Winston/Qwest stated that this CR was just deployed in the IMA 15.0 Release and will remain open for another month.

There were no questions or comments.

This CR remains in CLEC Test. .

3/19/04 CMP Systems Meeting

Connie Winston/Qwest stated that this CR is deploying on April 19, 2004, in the IMA 15.0 Release. There were no questions or comments.

MEETING MINUTES - February 17, 2004 Hi-Level Walk Through of IMA 15.0 Committed CR's

Attendees: Anne Robberson-Process Analyst (Qwest), Curt Anderson- IT Systems Analyst (Qwest), Diane Burt-Systems Analyst (AT&T), Donna Osborne-Miller - Carrier Relations Manager (AT&T), Dusti Bastian-Process Analyst (Qwest), Ellen McArthur-Process Analyst (Qwest), Hank Martinez-IT Systems Analyst (Qwest), James McCluskey-ILEC Manager (Accenture), John Daugherty-Product Management (AT&T), John Gallegos-IT Manager (Qwest), Kathy Miller-Process Manager (Qwest), Kim Isaacs- ILEC Relations Process Analyst (Eschelon), Kyle Kirves-IT Analyst (Qwest), Linda Miles-Process Manager (Qwest), Lori Langston-Process Manager (Qwest), Marie Acceno-Systems Analyst (AT&T), Nancy Denny-IT Analyst (Qwest), Nicole James-IT Analyst (Qwest), Pat Bratetic-Process Manager (Qwest), Phyllis Burt-Systems Analyst (AT&T), Randy Owen-IT Manager (Qwest), Shon Higer-Process Analyst (Qwest), Shonna Pasionek-IT Analyst (Qwest), Stephanie Prull-EDI Business Analyst (Eschelon), Susie Wells-Product/Process Analyst (Qwest) Meeting Facilitator: Nancy Denny (Qwest)

Purpose: High-level walk-through of the CRs that are committed in the IMA 15.0 Release.

Supporting Documents: Qwest Notification: SYST.02.13.04.F.01366.IMAEDI15.0Cand&DocWkth Documentation containing 15.0 Candidate Summaries: February 17, 2004, attached to notification CRs can be found in the Qwest Wholesale Change Request Interactive Report located at: http://www.qwest.com/wholesale/cmp/changerequest.html

Anne Robberson provided the overview based on the document circulated with the meeting agenda.

Phyllis: What is the timing of the new transaction? Today, there is autopush when you subscribe to the Posted to Be Billed. With single BCN will I receive the BCN right after the transaction is posted to be billed? Hank Martinez Qwest (Hank): You will receive the BCN once all the orders associated with that request have posted. Phyllis: When would that would be? John: Multiple orders won’t show up on a BCN until all requests on the LSR are processed. Phyllis: But right after? Immediately? Within seconds? John: Yes. Phyllis: So we can likely stop status updates and just get BCN? (Phyllis cited an example.) John: You may still do the posted to be billed at the order level. Phyllis: And the status update will be based on subscription? You can get both? John: Yes. Qwest will provide status update even when you subscribe to BCN. Phyllis: Is it the same process? Should CLECs request a profile update? Anne Robberson Qwest (Anne): Yes. Hank Martinez Qwest (Hank): It should be noted that the effective date for the subscription to the BCN is the next business day following the profile sign up.

10/16/03 CMP Systems Meeting Connie Winston/Qwest stated that we validated that a final 'AN' will be issued on SCR032103-01 (Request Final BCN) and that this action will be closed. 8/21/03 CMP Systems Meeting

Phyllis Burt/AT&T stated that their interest was high. Liz Balvin/MCI stated that their interest was high.

4/17/03 CMP Systems Meeting Donna Osborne-Miller/AT&T noted that the original BCN request was reviewed in the March CMP Systems meeting and was denied. Phyllis Burt (AT&T) revised the request to reflect what was discussed in the March meeting. Donna reviewed the description of change. John Gallegos/Qwest stated that the clarification call was held and that the level of effort is 2100 to 3500 hours. John clarified that this request would provide a BCN for each LSR. The CLECs profile will determine how they want to receive the BCN. The CLECs will still receive the BCN at an order level but can choose to receive it at an LSR level. Bonnie Johnson/Eschelon asked if the LOE would be impacted by adding other products to this request. Phyllis Burt/AT&T said that in the clarification meeting it was discussed that this request would apply to all products. John Gallegos/Qwest agreed and stated this functionality would be applicable on products where BCN is standard. Sue Stott/Qwest said that the LOE includes all products where the BCN is provided. Donna Osborne-Miller/AT&T said that she wanted to thank Qwest for the help on this request and wanted to give a heads up that AT&T will be seeking to process this request as a Late Adder. Sue Stott/Qwest clarified that the Release date for 14.0 is December. Otherwise, it will be eligible for 15.0 Release. Donna Osborne-Miller/AT&T asked where the other late adder was in the document. Kit Thomte/Qwest said that SCR040403-01 (Generate LML for additional listing changes) is located in Attachment T and will be discussed later in the day.

4/10/03 Clarification Meeting

Introduction of Attendees Donna Osborne-Miller - AT&T, Phyllis Burt - AT&T, Terry Kilker - Qwest, Anne Roberson - Qwest, John Gallegos - Qwest, Shonna Pasionek - Qwest, Wendy Green - Qwest

Review Requested Description of Change Request for Single BCN at the LSR level similar to the FOC and SOC. Today the BCN is returned for each WCN via the Status Updates Auto Push transaction. If a CLEC sends a Move Order for UNEP POTS this will generate two internal QWEST orders or WCNs. The internal QWEST order numbers must be captured and managed by the CLEC from the single Firm Order Confirmation (FOC) transaction. As each WCN completes provisioning a Status Updates Auto Push Transaction is created. Once all WCN have been provisioned a single Service Order Complete (SOC) transaction is sent. As each WCN completes billing a Status Updates Auto Push Transaction is created. Once all BCNs have completed (unlike the SOC) a single BCN transaction is NOT generated. Thus the CLECs are required to use the internal QWEST orders to identify all of the BCNs and determine when Billing is completed for the LSR. If a CLEC wants to receive the BCN they must subscribe to the Status Updates-Auto Push transaction. Once subscribed six types of statuses are automatically sent via this transaction. CLECs are required to filter through the unwanted statuses to obtain the BCN information related to the internal QWEST order number. AT&T is requesting a Single BCN transaction thus resulting in FOC-SOC-BCN.

Confirm Areas & Products Impacted John Gallegos - Qwest confirmed which products AT&T was requesting this functionality. AT&T stated that they want on UNE-P POTS but in the March CMP Meeting other CLECs stated that they would like on other Products. John stated that this functionality would be applicable on products where BCN is standard. The interface will be changed to IMA Common. John Gallegos/Qwest clarified that this request would provide a BCN for each LSR. The CLECs profile will determine how the they want to received the BCN. They will still have the choice to receive a BCN at the order level or now have the option of receiving the BCN at the LSR level.

Identify/Confirm CLECs Expectation AT&T requested that this request be processed as a late adder.

Identify any Dependent Systems Change Requests NA

Establish Action Plan AT&T will present this CR in the April CMP Systems Meeting and the Late Adder Process will be discussed.

March CMP Systems Meeting SCR022703-13 Single WCN and Single BCN (Originated by AT&T) Donna Osborne-Miller/AT&T presented this CR and asked for more information regarding the denial. Lynn Notarriani/Qwest noted that this is a substantial architectural change to our billing system and would be a very large effort. Phyllis Burt/AT&T stated that currently we get confirmation of the Qwest internal order number and asked if there was a way not to subscribe to the auto push and receive just a single BCN. Bonnie Johnson/Eschelon said that Eschelon asked that question and the response was no. You have to get them all or none at all. Candy Skaff/Eschelon said that the final response was for the GUI and we could retrieve the status update out of the GUI and for EDI the information would be via an EDI file. Liz Balvin/WorldCom said that the asked the same question and from an EDI perspective we felt that we could build to one of the status indicators from the auto push for the status updates. Liz Balvin/WorldCom asked if it is possible to build in EDI to the BCN. Phyllis Burt/AT&T stated that they do not want the auto push, we just want the final BCN. Lynn Notarriani/Qwest said that she hears two questions 1 – You want to which statuses to receive and, 2—You want one BCN. Phyllis Burt/AT&T stated that you are going to status update to get BCN and you have to look at all status updates. Connie Winston/Qwest said that we would be happy to have an options meeting to discuss these issues but there’s just no way to do this in time for the vote. Liz Balvin/WorldCom asked if they could opt to build their interface to receive only status updates numbers 1 or 3 or 5 in EDI instead of all of the status updates. Connie Winston/Qwest said that’s what we’d have to talk to development about. Phyllis Burt/AT&T asked for clarification on how they could revise this CR to meet the vote. Liz Balvin/WorldCom said that she thought they could do a late adder. Kit Thomte/Qwest stated that she did not think we could respond with the LOE within the necessary timeframe and believe we are designing on the fly. Donna Osborne-Miller/AT&T asked if another clarification call was necessary. John Gallegos/Qwest stated that the 3-day timeframe is a critical issue and is driving up the cost. That is one of the reasons for the denial. If we can get agreement to change the 3-day timeframe to the 5-day timeframe, we may be able to re-look at this. Donna Osborne-Miller/AT&T asked Phyllis Burt/AT&T is they could take out the 3-day timeframe and Phyllis agreed if they could still get it into the vote. Connie Winston/Qwest stated that she we will have to redesign and LOE in time for the vote. Donna Osborne-Miller/AT&T asked if there was anything that could be negotiated. Connie Winston/Qwest stated that we could have an options meeting but it could not be done before the 14.0 vote. Liz Balvin/WorldCom asked about the option of having the BCN that exists today but building to one status. Connie Winston/Qwest stated that would be an architectural change and once again don’t know what the effort would require. Lynn Notarriani/Qwest said she thought AT&T might be willing to remove the sentence to remove the requirement of 3 days but also heard a request to be able to pick and choose what status updates you want. And I don’t’ think that’s part of what was LOEd. Liz Balvin/WorldCom said that she would like to open an action item to see why the CLECs can’t have the option of having something less than the full 6 status options. Wendy Green/Qwest said that we currently don’t have the system programmed to allow the CLECs to choose which statuses they wanted to receive, so it would be a change to the system. She also stated that WorldCom would need to open a CR. Sue Stott/Qwest said if you look at the EDI side, your development team will also have to code to filter and build a filter to select the ones you care about. Liz Balvin/WorldCom said thank you. Donna Osborne-Miller/AT&T said that AT&T does not want to give up on this and we understand the denial. We would like to re-write this and have it potentially be a late adder. Phyllis Burt/AT&T stated AT&T’s desire is a single BCN, if they can use the autopush. Phyllis Burt/AT&T asked if it’s a late adder could she add what WorldCom is looking for. Connie Winston/Qwest stated that Qwest doesn’t make those decisions, if it’s able to be ranked and voted in 14. What we can do is look at a new definition, and then AT&T can try to do it as a late adder. Liz Balvin/WorldCom asked if they removed the sentence requesting the 3 days. John Gallegos/Qwest said no I said that was one of the gaps that was causing such a high LOE. Lynn Stecklein sent a request to AT&T asking if the last sentence of the description of change could be removed and got a negative response. Connie Winston/Qwest summarized that AT&T would like 1 BCN, no 3-day timeframe and no WCN. Phyllis Burt/AT&T stated that if it’s the 3 days that’s causing the deny, then AT&T will remove. Connie Winston/Qwest stated that we just want to be really clear that we would only be looking at LOEing a single BCN and she also stated that the time is short and also don’t know if it will be econmically feasible until we check with the Development Team. Liz Balvin/WorldCom said that this would be harder to do as a late adder then to have Qwest try to go back and re-LOE it and try to get it in the vote. Connie Winston/Qwest said that we can certainly try, but can almost guarantee that this can’t be done in time for 14.0 prioritization. Liz Balvin/WorldCom said that she didn’t think Phyllis had changed her mind on what she wants other than the 3-day requirement. Connie Winston/Qwest said that she wanted to clarify that we did try to make that suggestion before hand, but now the time is so short. Liz Balvin/WorldCom said that there didn’t need to be an additional clarification meeting. Bonnie Johnson/Eschelon other than what Phyllis is looking at which is having a BCN at the LSR level, we don’t want to add anything to the scope of that. Connie Winston/Qwest said that we will do what we can. Sue Stott/Qwest said that this is a huge change, and the ballot goes out Tuesday and I really don’t want to set any false expectations. Bonnie Johnson/Eschelon said that obviously it has a lot of CLEC support and so although late adder requires a unanimous vote it doesn’t seem there’ll be a problem. Connie Winston/Qwest asked if AT&T could have the CR updated by tomorrow. Phyllis Burt/AT&T said that she would have it updated tomorrow. She also asked to keep in mind that the request is for a single BCN and if they can generate a separate BCN that’s fine too. Kit Thomte/Qwest asked if the status would be changed to evaluation. Connie Winston/Qwest stated that the CR will remain in denied status until the new CR information is reviewed.

3/20/03 CMP Systems Meeting Donna Osborne-Miller/AT&T presented the change request. Liz Balvin /WorldCom asked why the WorldCom CR was rejected. Lynn Notarriani/Qwest stated that the difference was a real-time EDI individual transaction vs. a report coming back from EDI. Connie Winston/Qwest stated that when we looked at your request, we thought you wanted all of Loss & Completions coming back through EDI. Liz Balvin/WorldCom said that she was frustrated because when she came to CMP she just wanted the Loss report and was told it had to be both (Loss & Completions). Connie Winston/Qwest stated that it is still a report. This is a transactional change and not a report. Lynn Notarriani/Qwest said that it might be helpful for WorldCom to go back and verify with their teams. Donna Osborne-Miller/AT&T said that the confusion may have been the way the CR was worded. Liz Balvin/WorldCom stated that it is still frustrating and feels that there was a lack of communication in what was put in her CR and questioned why Qwest did not provide options. Peggy Esquibel/Reed/Qwest stated that she sent an e-mail asking WorldCom if this CR met their needs. Liz Balvin/WorldCom stated that she did receive the e-mail and wanted to discuss with AT&T but had not done so. John Gallegos/Qwest reviewed the title of the WorldCom CR and noted that it was for Loss & Completion. Lynn Notarriani/Qwest said that we do not want to spend a lot of time trying to look at how to do the same thing in a different format or way. Any gaps in communication on the clarification call should have been identified by the WorldCom and their technical team. John Gallegos/Qwest stated that in the clarification call the request was identified as Loss and Completions but one of the WorldCom SMEs referred to the report. Connie Winston/Qwest recommended that in the future we need to make sure we have the correct subject matter experts on the clarification call. When it clearly states ‘report’, that’s the direction we would take. Donna Osborne-Miller/AT&T asked how everyone felt about opening up the invitation to anyone interested in joining the clarification call. Connie Winston/Qwest said that when we get the whole community together some people may have different ideas or have additional questions. Liz Balvin/WorldCom stated that it’s hard enough to get the initiator together so perhaps we could have the meeting set up with only the initiator and they could invite the entire group. Kit Thomte/Qwest stated that she will take an action item and talk to Judy Schultz/Qwest. Sharon Van Meter/AT&T said that AT&T would be happy to create the CR to get the language in the CMP document changed. Donna Osborne-Miller/AT&T stated that this issue warrants readdressing especially when a vote is at stake. Kit Thomte/Qwest said she understood and will take the action item and address in the April CMP Product/Process meeting.

CenturyLink Response

April 11, 2003

RE: SCR032103-01

Qwest has reviewed the information submitted as part of Change Request SCR032103-01. Based upon the scope of this CR as agreed to in the Clarification Meeting (held April 10, 2003) Qwest is able to provide an estimated Level of Effort (LOE) of 2100 to 3500 hours for this IMA Change Request with SATE impacts of 300 to 350 hours.

At the April Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest’s further evaluation of this Change Request.

Sincerely,

Qwest

DRAFT RESPONSE

April 10, 2003

RE: SCR032103-01

Qwest has reviewed the information submitted as part of AT&T's Change Request SCR032103-01. Based upon research that has been conducted following the Clarification meetings (held April 10, 2003) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the April Systems CMP Meeting.

At the April Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received into further evaluation of this Change Request.

Sincerely, Qwest