Wholesale: Products & Services

Archived System CR SCR030204-02ES Detail

Expected Deliverable:

(none specified)

Status History

Project Meetings

-- May 18, 2005 Systems CMP Meeting Discussion: Amanda Silva-VCI asked that this CR remain open due to a ticket that was opened due to an error saying that CSR was not found. Amanda stated that VCI re-submitted the LSR and every TNs associated number kept flipping back through. Amanda stated that she also noticed that if the TN is not owned by the CLEC, it is difficult to determine where the TN is. Jill Martain-Qwest asked if the Help Desk was working with her on the ticket. Amanda Silva-VCI stated that the ticket was closed because VCI did not provide a good example. Amanda then stated that VCI will be doing more this month and once the same error message is received, she will open another ticket with the IMA Help Desk. Bonnie Johnson-Eschelon asked that because the CR is in CLEC Test, should VCI bring the issue to CMP, while it is in CLEC Test. Jill Martain-Qwest stated it can be discussed at CMP but that opening a ticket does care for tracking, notification, and to get any problems fixed. She also advised that opening a ticket will also help to provide immediate assistance verses waiting to be discussed at the next CMP meeting. Bonnie Johnson-Eschelon said thank you. This CR remains in CLEC Test.

April 20, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that 17.0 was deployed on 4/11/05 and that this CR will remain in CLEC Test.

- March 16, 2005 Systems CMP Meeting Discussion: Jill Martain-Qwest stated that this CR is scheduled to be implemented on April 11, 2005, with the IMA 17.0 Release.

January 12, 2005 Email Received from VCI: No questions at this time. Thank you, Amanda

January 12, 2005 Email Sent to VCI: Good Afternoon, This email is to let you know that based on feedback received from VCI and other CLECs on the ad-hoc call, held January 5, 2005, emails, and additional discussions, EDI has been descoped from the VCI submitted CR SCR030204-02ES. I have revised the CR Title to remove EDI and have changed the impacted interface to IMA GUI. Let me know if you have a question. Thank you, Peggy Esquibel-Reed Qwest CMP CRPM

January 7, 2005 Email Received from Time Warner: Hi Peggy. TWTC opposes Option 2, as this would allow different functionality between the IMA GUI and EDI. My understanding of these systems is to have the same functionality available, and this would depart from the current system design. I think if this is approved, it would be very difficult for the CLEC community to keep track of the differences between the two systems. Thanks, Dianne Friend Time Warner Telecom

- January 7, 2005 Email Received from Eschelon: Peggy, Thanks for the clarification on the E-mail notice and the effort to allow CLECs to provide input. Eschelon had a conflict and was unable to attend the call. I will allow Liz to comment on the remainder. Thanks, Bonnie J. Johnson Director Carrier Relations Eschelon Telecom, Inc.

January 6, 2005 Email Sent to CLEC Community: All, I would like to address the statement regarding the email being out of process. I do not believe that the email is out of process, it was sent as a courtesy to the CLEC Community. The referenced notification, in the previous email, was sent advising of the scheduled ad-hoc meeting to discuss the change to the scope for the CR. The ad-hoc meeting is the CLECs opportunity to provide feedback and for Qwest to obtain concurrence to the proposed solution. Due to the fact that there was not a lot of CLEC participation on the ad-hoc call, it was decided that the courtesy email would be sent to make sure that everyone was informed of the change and to ask that if there was strong opposition to Option 2, to let Qwest know. You stated that "without a notice there may be CLECs that have feedback that will not get an opportunity". The notice was sent advising of the change in scope and the ad-hoc meeting was scheduled to discuss this with the CLEC Community.

I was not clear if you opposed Option 2 or if you are in agreement and your concern was only regarding the process. If you do oppose to the option (2) that was agreed to in the ad-hoc meeting, please let me know by 2:00 p.m. MT January 7th. Thank you, Peggy Esquibel-Reed Qwest CMP

- January 6, 2005 Email Received from AT&T: All, I was on the call and I suggested to Peggy that she send out an email to let everyone know what had transpired. I knew it was out of process, but thought this communication mode was better than making a decision without other CLECs input - there were only 3 CLECs on the call and AT&T was the only EDI user on the call. As far as AT&T is concerned - if we can't supp the EDI LSR - I say just go with the GUI option. Sharon Van Meter LSAM 303-699-6483

- January 6, 2005 Email Received from Eschelon: Peggy, In addition, perhaps we could discuss this process for concurrence. Though I appreciate the communication, I am concerned that without a Qwest notice, there may be CLECs that have feedback that will not get an opportunity. Maybe we could discuss at CMP. Bonnie J. Johnson Director Carrier Relations Eschelon Telecom, Inc.

- January 6, 2005 Email Received from Covad: Peggy, I apologize I was not able to attend the ad-hoc call but have the following concerns: It is not clear from the email "WHY" Qwest could not implement the suggested changes in EDI. Specifically, Qwest states "Qwest realized that the information on the EDI transaction did not contain enough information and would make it very difficult to submit a supp on an LSR. This is because the CLEC would not have the field level data in order to issue a supp." There should not be functional differences between EDI and the GUI. Thus, Covad requests more details be provided such that CLECs truly understand what they are opting into. In addition, OPTION 1, which state "is for Qwest to implement in EDI, with the CLECs knowing that LSRs would not be eligible to be supplemented" does not appear to be an option at all. The reason being, why would EDI CLECs build to something they cannot use? Perhaps if the details uncovered by Qwest were provided, CLECs could identify another solution option. Thanks, Liz Balvin Covad Communications

- January 5, 2005 Email Sent to CLEC Community: Good Afternoon, This email is being sent as a follow-up to the ad-hoc call that was held today with the CLEC Community, to discuss a change request submitted by VCI Company, SCR030204-02ES Allow Bulk Disconnections and Suspensions in IMA GUI & EDI. The notice of the ad-hoc call, CMPR.12.29.04.F.02440.AdHocMtgRescheduled can be found at http://www.qwest.com/wholesale/notices/index.html . The change request is contained in the Systems Interactive Report located at http://wwwqwest.com/wholesale/cmp/changerequest.html

The purpose of today's ad-hoc call was for Qwest to discuss the development effort for this change request and the possibility of a scope change for this CR. Participation on today's call included representation from Qwest, VCI, AT&T, and TDS Metrocom. During the call Qwest stated that the CR was originally submitted as a change for the GUI. It was then asked at the Clarification Call that the request be for EDI as well. Qwest then proceeded with the development effort for both the GUI and EDI. During the development, Qwest realized that the information on the EDI transaction did not contain enough information and would make it very difficult to submit a supp on an LSR. This is because the CLEC would not have the field level data in order to issue a supp. Qwest then provided 2 options for the implementation of this change request to the call participants. The options are as follows: * OPTION 1 is for Qwest to implement in EDI, with the CLECs knowing that LSRs would not be eligible to be supplemented. * OPTION 2 is to remove EDI from the scope of this CR and implement in only the GUI. LSRs, via the GUI, would be able to be supplemented. There was discussion and all call participants, Qwest and CLECs, agreed that the best option to move forward with is OPTION 2, to remove EDI from the scope of this change request. If you feel differently about this direction and oppose to EDI being removed from SCR030204-02ES, please respond to this email no later than 2:00 p.m. MT, Friday, January 7, 2005. If there is no opposition received, to the removal of EDI from SCR030204-02ES, by 2:00 p.m., January 7th, Qwest will proceed with the effort for the GUI only. No response to this email will lead Qwest to believe that there is no dissent to the descoping of EDI from SCR030204-02ES.

Thank you, Peggy Esquibel-Reed Peggy.Esquibel-Reed@qwest.com Qwest CMP

-- January 5, 2005 Ad-Hoc Meeting

Introduction of Attendees: Amanda Silva-VCI, Malia Tasi-VCI, Sharon Van Meter-AT&T, Jennifer Arnold-TDS Metrocom, Shon Higer-Qwest, Jan Martin-Qwest, Anders Ingemarson-Qwest, Randy Owen-Qwest, Cim Chambers-Qwest, Jennifer Fisher-Qwest, Peggy Esquibel Reed-Qwest

Conference Call Discussion: Peggy Esquibel Reed-Qwest stated that the purpose of the call was as stated in the Notification of the ad-hoc meeting request; is for Qwest to discuss the development effort for this CR and review the potential change in scope for this CR, to remove the effort for EDI. Shon Higer-Qwest stated that the CR originally requested the change for only the GUI and that on the Clarification Call, it was requested that the request also include EDI. Shon stated that in developing this change it was realized that the information on the EDI transaction was not enough for the CLECs to be able to submit a supp. Shon stated that we are requiring a minimum amount on a bulk request, and then Qwest creates the service order. Shon stated that supps would be very difficult because there is not enough filed level data. Shon stated that there are options that we would like to discuss and get CLEC feedback. Shon stated that the first option is to implement the effort in EDI knowing that LSRs would not be eligible to be supplemented. The second option is to descope EDI from the CR. Shon then asked for CLEC feedback. Malia Tasi-VCI asked to confirm that GUI was moving forward. Shon Higer-Qwest stated that there is no problem with the GUI, including supp’s. Amanda Silva-VCI asked if they could still supp via IMA. Shon Higer-Qwest responded yes. Amanda Silva-VCI asked if they could supp to cancel a TN. Shon Higer-Qwest stated yes, in the GUI. Shon noted that in EDI, we would know the LSR but would not have access to the field level data in order to supp without errors. Amanda Silva-VCI asked if descoping EDI meant that it would not be done in EDI. Shon Higer-Qwest responded yes. Sharon Van Meter-AT&T asked why this request could not accommodate EDI. Shon Higer-Qwest stated that EDI would give the PON, LSR, TNs, DD, etc., but that the field level information is applied in the background; the CLECs would not see the field level data in EDI. Shon stated that field level data could be see in the GUI. Shon Higer-Qwest stated that because EDI currently allows CLECs to send bulk requests, descoping EDI from this CR is the best option. Sharon Van Meter-AT&T asked if EDI could currently send multiple orders and can supp. Shon Higer-Qwest stated yes, bulk requests could be supped. Cim Chambers-Qwest stated that in the background, there is 1 LSR per account. Sharon Van Meter-AT&T said okay. Amanda Silva-VCI stated that in a previous call there was discussion around uploading of a file and asked if this was going to be possible. Shon Higer-Qwest stated that there is no way to do that but noted that the CLECs would just need to type in the TNs, with the maximum being 100. Malia Tasi-VCI asked for the required fields. Shon Higer-Qwest stated that the required fields are different for disconnects and suspensions and include Request Type, Activity, Type of Service (for bulk requests), CCNA, PON, Requested Due Date, and the list of TNs (optional if disconnecting with a transfer of calls section). Malia Tasi-VCI asked if there would be a Due Date for each LSR. Shon Higer-Qwest stated that individual due dates could be designated and if not designated, one due date would be used for all accounts. Amanda Silva-VCI asked if there could be 2 different PONs, if going from UNE to POTS. Shon Higer-Qwest stated 1 PON for each request. Anders Ingemarson-Qwest stated that different products could be combined on a single request. Shon Higer-Qwest stated that the PON field would be 13 characters and that individual LSRs would have 3 characters supplemented for its own PON. Shon stated that the confirmation would list the PONs and LSRs. Shon Higer-Qwest asked for CLEC feedback regarding descoping EDI from the CR. Amanda Silva-VCI stated that they are GUI users and that VCI is okay with descoping EDI. Shon Higer-Qwest stated that Qwest could implement in EDI, as is and can be used as is. Sharon Van Meter-AT&T stated that if cannot supp individual LSRs then implementing in EDI is of no use. Jennifer Arnold-TDS Metrocom stated that TDS is okay with descoping EDI. There were no additional questions or comments. Peggy Esquibel-Reed-Qwest stated that EDI would be removed from the CR. Sharon Van Meter-AT&T asked that an email be sent to the CLECs, advising them that this change was taking place so that all would be aware. Peggy Esquibel-Reed-Qwest agreed to send an email to the CLEC Community to inform of the change in scope. The call was adjourned.

- December 28, 2004 Email Sent to Malia Tasi, VCI: Malia, I have rescheduled the meeting for the 5th, at the same time. The notice will be out tomorrow. Peggy Esquibel-Reed Qwest CMP

-- December 20, 2004 Email Received from Malia Tasi, VCI: Hi Peggy, Can we please rescheldule for the 5th of January. I will not be available for the 4th. Thanks. Malia

- December 16, 2004 Email Received from Malia Tasi, VCI: Hi Peggy, Yes. We will be available on January 4, 2005. Is there a specific time or will that be sent out on the notification. Thanks/ Malia

- December 16, 2004 Email Sent to Malia Tasi, VCI: Good Morning, Qwest would like to meet with the CLEC Community in order to discuss your submitted CMP CR, SCR030204-02ES Allow Bulk Disconnections and Suspensions in IMA GUI & EDI. Please advise if you are available on Tuesday, January 4, 2005 for the meeting. If you are not available at that time, please provide me with your availability. I will then schedule the meeting and get the notification out. Thank you, Peggy Esquibel-Reed Qwest CMP

- November 17, 2004 Systems CMP Meeting Discussion: Jill Martain/Qwest stated that the IMA 17.0 Packaging Status is located in Attachment M. Jill also said that the Release date for 17.0 was changed from April 25, 2005 to April 11, 2005. Liz Balvin/Covad stated that the LOE was reduced for this release and asked if Qwest would provide capacity in December of 2004. Jill Martain/Qwest stated that Qwest would provide the capacity for 2005 in December of 2004. Liz Balvin/Covad asked if the 1400 to 1600 hours for SCR121003-01EX Mechanization for SUPP Type 3 Activity scheduled in December were available. Liz said the hours should be available for 17.0 Susie Bliss/Qwest stated that we were utilizing those hours this year. Bonnie Johnson/Eschelon said that here understanding was that the hours were available for 17.0. Susie Bliss/Qwest said that we don’t know what the hours are for 2005 yet. Bonnie Johnson/Eschelon asked if the available resources stayed at 20,000 hours for the year. Susie Bliss/Qwest stated that the 20,000 hours is an estimate for 17.0. Bonnie Johnson/Eschelon said that Qwest used to package to mid-range and that for 17.0 Qwest packaged at the high range. Susie Bliss/Qwest said that this is due to the uncertainty. Comment received from Eschelon 11/29/04 – and Qwest does not know the hours for 2005 right now. Liz Balvin/Covad asked why the IMA 17.0 production date was moved. John Gallegos/Qwest said that Qwest needed to sync up with other systems and for other technical reasons. John Berard/Covad asked if the date was moved because of the hours. John Gallegos/Qwest said no, it was not because of the hours.

October 15, 2004 Ad-Hoc Meeting Minutes

Introduction of Attendees: Amanda Silva (VCI), Stephanie Prull (Eschelon), Malia Tasi (VCI), Sharon Van Meter (AT&T), Rosalin Davis (MCI), Kim Isaacs (Eschelon), Gary Pearce (DSET), Peggy Esquibel-Reed (Qwest), Shon Higer (Qwest), Anders Ingemarson (Qwest), Jennifer Fisher (Qwest)

Peggy Esquibel-Reed (Qwest) states that the purpose of the ad-hoc meeting was for Qwest to communicate the approach for SCR030204-02ES Allow Bulk Disconnections and Suspensions in IMA GUI & EDI. Peggy asked if anyone needed a review of the CRs Description. Sharon Van Meter (AT&T) asked that the CRs Description please be reviewed. Peggy Esquibel-Reed (Qwest) stated that the CR was submitted by VCI and that the CRs Description reads: "The functional need would be to be able to quickly suspend and disconnect customers by issuing bulk orders. We suspend and disconnect an estimated total of 4,000 lines per month. Currently Qwest does not have a process to submit bulk orders to suspend or disconnect. Each telephone number that we suspend or disconnect requires an individual PON/LSR, which is time consuming because it requires address validation, review of CSR, and issuing a new PON. IMA should have a field/process that allows a CLEC to disconnect or suspend without having to issue an order in IMA." Peggy Esquibel-Reed (Qwest) if there were other questions or comments regarding the request. There were none brought forward. Peggy Esquibel-Reed (Qwest) stated that Shon Higer would then begin the discussion for the Qwest approach for this CR. Shon Higer (Qwest) stated that a bulk request would require a PON and a limited number of fields. Shon stated that the PON field is currently 16 characters, and will change to a 13 character field for bulk requests. Shon stated that for each TN, Qwest would create a notice. Shon stated that Qwest would receive an LSR, with a 13 character PON, and Qwest would increment the PON using the last 3 characters of the field. Amanda Silva (VCI) asked how many TNs could be on one LSR. Shon Higer (Qwest) stated that there could be up to 100 TNs on an LSR. CLEC asked if this would be in the functional menu. Shon Higer (Qwest) stated that it would be a good idea to use pre-order and noted that it would not be required. Shon stated that current existing fields would be used in IMA but that some of them could have different uses. Shon stated that there would be a different request type for bulk requests. Stephanie Prull (Eschelon) asked that if there are different, individual PONs, if IMA would not have a mismatch problem because they will be recognized. Shon Higer (Qwest) stated that the same IMA rules apply; the CLEC would not be able to duplicate or reuse the PONs. Stephanie Prull (Eschelon) asked if the PON is to be all alpha characters or if dashes would be allowed. Shon Higer (Qwest) stated that the same rules would apply for PON as they currently exist. Shon stated that some special characters such as a virgule would be prohibited. Stephanie Prull (Eschelon) asked if this effort is being done for EDI or for IMA only. Shon Higer (Qwest) stated that this would be deployed for both EDI and GUI. Malia Tasi (VCI) asked what format the TN needed to be in. Shon Higer (Qwest) stated that for the GUI, it would be entered in a repeating field. In EDI it is the same repeating field and noted that it could be populated multiple times. Shon stated that it is the DISCNO Field on the End User Form and it will repeat as many times as needed. Shon clarified that the TNs need to be manually typed in the form and noted that it could be up to 100 TNs. Shon stated that TNs can be associated to multiple accounts. Shon stated that individual LSRs, up to 100, would then be created. Malia Tasi (VCI) asked how many forms would be needed. Shon Higer (Qwest) stated that the LSR and the EU Forms would be needed which is significantly less than a regular LSR. Malia Tasi (VCI) asked if an upload was going to be available. Malia stated that Bell South has a spreadsheet which is formatted and saved to a file. Malia stated that it is delimited and goes into the system and comes back with confirmation of the LSRs. Shon Higer (Qwest) asked what type of field entries were needed by Bell South. CLEC responded that Bell South requires the TN, End User Name, and the PON. Shon Higer (Qwest) asked how Bell South manages a transfer of calls for disconnected numbers. Malia Tasi (VCI) stated that she did not know. Malia stated that they disconnect for non-payment and do not use the field (DISCNO). Shon Higer (Qwest) stated that he did not think that a transfer of calls could be done with the field entries that have been identified that Bell South requires. Malia Tasi (VCI) stated that VCI does not do bulk disconnects except for non-payment. Shon Higer (Qwest) stated that Qwest can look at reducing the number of fields and stated that the idea of an upload was discussed but that there were some issues surrounding an uploadable spreadsheet. Shon stated that it can be further discussed internally. Stephanie Prull (Eschelon) asked if there was going to be a restriction on the region or area. Shon Higer (Qwest) stated that the only restriction is that the functionality is only for POTS, Resale, and UNE-P. Shon stated that LSRs would be created for any number that a CLEC owns. Malia Tasi (VCI) asked how Qwest would do a reject. Shon Higer (Qwest) stated that a reject could be given by individual TN. Shon stated that the reject could be due to an upfront edit because a TN is invalid. Shon stated that LSRs would be created for valid TNs, and then other edits would be performed. Shon noted that manual rejects could also occur. Shon stated that the CLEC would receive confirmation of a bulk request; it would contain the 13 character PON plus the 3-digit incremented number. Stephanie Prull (Eschelon) asked to confirm that this CR will include Resale, UNE-P POTS, and UNE-STAR. Shon Higer (Qwest) responded yes. Stephanie Prull (Eschelon) asked if this could be for regular and non-payment disconnects. Shon Higer (Qwest) stated that is for regular disconnects, ACT = D, Y, and L. Stephanie Prull (Eschelon) asked if an ACT of C could not be a bulk disconnect. Shon Higer (Qwest) stated that this for account level requests only. Sharon Van Meter (AT&T) asked if this was going to impact other disconnect processes. Shon Higer (Qwest) stated that this functionality is going to be optional. Amanda Silva (VCI) asked if Qwest is going to create a PON for each TN. Shon Higer (Qwest) stated that a PON would be created for each individual account or LSR. Amanda Silva (VCI) asked if the PON would auto populate on the form or would they need to get the PON from the FOC. Shon Higer (Qwest) stated that they would get it back on the notice and that it will be 13 characters plus the 3-digits. Shon stated that the first part of the PON could be 5 to 13 characters and Qwest would append 3-digits to the PON. Shon stated that Qwest will append 3-digits to the PON, whether it starts out as 5 characters or 13 characters. Amanda Silva (VCI) asked if 100 TNs equal 1 PON or if Qwest is going to issue individual PONs for each TN. Shon Higer (Qwest) stated that each TN would have an individual PON and noted that the notices would contain the individual PONs with the first 5 characters being the same. Shon Higer (Qwest) stated that Qwest wanted to discuss this approach with the CLEC Community to ensure that Qwest was heading down the right path. Amanda Silva (VCI) stated that this CR was submitted to see if Qwest could reduce the number of required fields. Shon Higer (Qwest) stated that this approach would accomplish that. Shon Higer (Qwest) stated that he would follow-up on the spreadsheet issue. Shon Higer (Qwest) stated that he believes that not having transfer of calls would be a mistake. Stephanie Prull (Eschelon) asked if the spreadsheet would look to be an uploadable form to the LSR. Shon Higer (Qwest) stated that he is not sure what it would look like, could look like EDI. Shon Higer (Qwest) asked that if there are 100 TNs on a spreadsheet, if Bell South sends an email to the CLECs with the information. Amanda Silva (VCI) stated that they can look for errors by users by the PONs. Shon Higer (Qwest) stated that there are issues surrounding the providing of a spreadsheet but stated that he would discuss a spreadsheet again with the Qwest development staff to determine if a spreadsheet was possible to provide. There were no additional questions or comments.

October 8, 2004 Email Sent to Amanda and Malia at VCI: Amanda, If you are referring to Qwest SME’s to explain the approach to the CLEC Community, I have arranged for them to attend. If you are referring to VCI employee’s who work with IMA, you will need to invite the people in your company that you feel need to attend the discussion. If that does not answer your question, please call me at 303.382.5761. Peggy E-R

October 8, 2004 Email Received from Amanda, VCI: Hi Peggy, Regarding the discussion for the proposed approach for SCR030204-02ES should we ask Qwest reps that are familiar with IMA to attend? Or do you guys arrange for that? --Amanda

-- July 22, 2004 Systems CMP Meeting Discussion: Jill Martain/Qwest stated that Qwest would distribute the ballot on July 27th, it is due back to Qwest on July 30th, and Qwest would email the initial prioritization list to the CLECs on August 3rd. There were no questions. Amanda Silva/VCI stated that this was high for VCI.

- May 28, 2004: SCRP Request Received from VCI.

-- May 20, 2004 Systems CMP Meeting Discussion: Peggy Esquibel-Reed/Qwest reviewed the prioritization list due to the late adder request for SCR030204-02ES which came in ranked at #14. There were no other questions or comments brought forward.

May 6, 2004 Email Sent to VCI: Malia, Qwest does participant in the ranking of CR’s. Qwest will complete and submit a Ranking Form just as does the CLECs.

-- May 6, 2004 Email Received from VCI: Peggy, Can you tell me if Qwest participates in ranking the prioritization list? Does Qwest ranking counts as far as our Bulk Disconnect/Suspension CR goes? Thanks, Malia Tasi VCI Company

- May 6, 2004: Qwest advised VCI that the Release Capacity for 16.0 is a total of 30,000 hours and does not change as a result of a Late Adder Request.

May 6, 2004 Email Received from VCI: Can you tell me how many total hours for the 16.0 Qwest is allowing for this new version? -Amanda

- May 5, 2004 Meeting Minutes for Late Adder Vote:

Purpose The purpose of the Ad Hoc Meeting was to vote on whether to grant SCR030204-02ES Allow Bulk Disconnections and Suspensions in IMA GUI & EDI as a Late Adder into the IMA 16.0 Prioritization List.

Attendees Emily Baird-Popp Communications, Liz Balvin-MCI, Carla Pardee-AT&T, Kim Isaacs-Eschelon, Nancy Sanders-Comcast, Amanda Silva-VCI, Malia Tasi-VCI, Peggy Esquibel-Reed-Qwest, Lynn Stecklein-Qwest, Jim Maher-Qwest, Michelle Thacker-Qwest, Conrad Evans-Qwest, Woldey Assefa-Qwest, Cim Chambers-Qwest Meeting Minutes Peggy Esquibel-Reed - Qwest stated that Quorum required for vote is 7 and was achieved. Peggy reviewed the purpose of the call was to vote on a VCI Company submitted change request to allow inclusion into the IMA 16.0 Prioritization as a Late Adder Request.

Peggy Esquibel-Reed-Qwest reviewed what the vote of ‘Yes’ and the vote of ‘No’ would indicate for SCR030204-02ES.

A vote of ‘Yes’ will indicate that SCR030204-02ES is to be included in the IMA 16.0 Prioritization, utilizing the Late Adder Process. A vote of ‘No’ will indicate that SCR030204-02ES will not be included in the IMA 16.0 Prioritization as a Late Adder request.

Peggy Esquibel-Reed-Qwest asked if there were any questions. There were no questions brought forward.

Peggy Esquibel-Reed-Qwest asked if anyone had a problem with the emailed votes being announced over the phone. The call participant agreed that the emailed votes could be announced over the phone. Everyone agreed to provide his or her vote via the phone. The votes were as follows:

Liz Balvin submitted an emailed MCI vote of ‘Yes’ Bonnie Johnson submitted an emailed Eschelon vote of ‘Yes’ Susie Bliss submitted an emailed Qwest vote of ‘Yes’ Jennifer Arnold submitted an emailed USLink vote of ‘Yes’ Carla Pardee submitted an emailed AT&T vote of ‘Yes’ Emily Baird stated that Popp Communication votes ‘Yes’. Malia Tasi stated that VCI votes ‘Yes’. Nancy Sanders stated that Comcast votes ‘Yes’. Peggy Esquibel-Reed-Qwest stated that the vote was unanimous and that SCR030204-02ES was granted to be a Late Adder into the IMA 16.0 Prioritization by a vote of 8 ‘Yes’ votes, 0 ‘No’ votes, and 0 ‘Abstain’ votes.

Peggy Esquibel-Reed-Qwest stated that the vote disposition notification and 16.0 Prioritization List will be sent no later than Monday, May 10, 2004.

Peggy Esquibel-Reed-Qwest stated that the suggested ranking for the late added CR are to be returned to Qwest no later than 3 business days following Qwest’s distribution of the late added CR for ranking.

Peggy Esquibel-Reed-Qwest stated that Qwest will email the results, to this calls participants, within 2 business days following the deadline for the return of the suggested rank. Peggy stated that the Revised Prioritization List would also be included in the May Systems CMP Meeting Distribution Package.

The meeting was adjourned at 9:20 a.m. MT.

April 27, 2004 Email Sent to Vilaire: Malia and Amanda, This email is to advise you that the Vote Meeting has been scheduled for your Late Adder Request for SCR030204-02ES Allow Bulk Disconnections and Suspensions in IMA GUI & EDI. The Notice is going out tomorrow and will contain the logistics for the Vote Meeting. The vote will be conducted during the meeting scheduled for Wednesday, May 5, 2004 at 9:00 a.m. MT. There must be a unanimous yes vote received in order for the CR to be included in the ranking of the 16.0 Release. If you cannot attend the meeting, you may cast your vote via email by filling out the ballot form that will be included with tomorrows Notice. The ballot must be received by the end of the May 5th meeting to be included in the tabulation results. Please call me with your questions regarding the Vote Meeting.

Peggy Esquibel-Reed Qwest CMP CRPM - Systems 303.382.5761

April 22, 2004 Systems CMP Meeting Discussion: Connie Winston/Qwest stated that the LOE for this CR is 3600 to 7200 hours and is an IMA voteable candidate. Liz Balvin/MCI asked what Qwest’s approach is for this CR. Connie Winston/Qwest stated that is still at a very high level and would find out for the vote. Liz Balvin/MCI asked how this would track back to the restoral process. Connie Winston/Qwest stated that there would be an order number per account, in case the CLEC cancels one of the orders. There were no additional questions or comments. This Action Item is closed.

April 19, 2004 Email Received from Vilaire: Attached is our Late Adder Request for processing. Let me know if you have any questions. Thanks, Malia Tasi VCI Company

April 16, 2004 Email from Jim Maher (Qwest) to Vilaire: Malia, Attached is the Qwest response to the VCI escalation SCR030204-02-E26. Please let me know if you have any questions. Thank you. Jim Maher-CMP Manager 303-382-5766 SCR030204-02-E26 April 16, 2004

Malia Tasi VCI Provisioning

Dear Ms. Tasi:

This letter is in response to your March 22, 2004 escalation regarding SCR030204-02, 'Allow Bulk Disconnections and Suspensions in IMA Gui & EDI'. VCI has requested that a CLEC should be able to disconnect or suspend a reasonable amount of telephone numbers on one order/LSR.

Qwest Response to escalation:

The CMP CR that VCI issued is currently being processed by Qwest, under CMP guidelines. As discussed in the March 11, 2004, clarification meeting, this CR has been identified as a change to both IMA EDI and IMA GUI. In the March 18, 2004, CMP Monthly Systems meeting Qwest stated that this CR had efficiency benefits to the CLECs and Qwest.

Due to the fact that this CR does require changes to IMA, VCI has three different options for pursuing the implementation of this CR. These processes are outlined in the Qwest Wholesale Change Management Process Document (CMP Document) located at http://www.qwest.com/wholesale/cmp/whatiscmp.html. Those options are:

1. Keep this CR as a potential change for IMA 17.0. IMA CRs do require prioritization by the CLECs and Qwest, and prioritization of IMA 17.0 is scheduled for July 2004. IMA 17.0 is currently targeted for an implementation date of April 25, 2005. Please note that if a CR is not prioritized high enough to be included in the 17.0 release, VCI may pursue paying for the development of the CR as outlined in the SCRP, Section 10.4 of the CMP Document. It is important to understand that Qwest determines what release of IMA may be considered for a particular SCRP request. 2. Request that this CR be considered as a Late Adder for the IMA 16.0 release targeted for an implementation date of October 18, 2004. The Late Adder request does require a unanimous vote of the CLECs and Qwest as outlined in CMP Document Section 5.2.1. Even though the Late Adder may be approved by a unanimous vote, it is the prioritization ranking of that Late Adder CR that determines whether the CR will be included in the IMA 16.0 release. As previously stated in Option 1 above, VCI may pursue paying for the development of this CR as outlined in the SCRP section of the CMP document if it is not prioritized high enough to be included in the IMA 16.0 release..

3. Immediately pursue paying for the development of this CR as outlined in the CMP Document, Section 10.4. Again, it is important to understand that Qwest determines what release of IMA may be considered for a particular SCRP request.

Qwest believes that these are the options that may be pursued by VCI, and at this time this CR is being processed as outlined in Option 1. If you have questions regarding the options for this CR, please contact Peggy Esquibel-Reed at Peggy.Esquibel-Reed@qwest.com or 303-382-5761.

Sincerely, Connie Winston Director- Qwest Information Technologies

April 13, 2004 Email from Jim Maher (Qwest) to Vilaire: Malia, This is to acknowledge receipt of your escalation SCR030204-02-E26. Submitted: Monday, April 12, 2004 This acknowledgment is being sent at approximately 1:15 PM/MDT April 13, 2004. Connie Winston-Director/Information Technologies is assigned to this escalation. She can be reached at (303) 896-0248, or by e-mail at Connie.Winston@qwest.com. Qwest will respond with a binding position e-mail no later than COB April 20, 2004. Please contact me with any questions. Thank you. Jim Maher -CMP Manager 303-382-5766

-- March 18, 2004 Systems CMP Meeting Discussion: There was no representation from VCI on the conference bridge. Kit Thomte/Qwest reviewed the CR Description. Connie Winston/Qwest stated that Qwest understands the disconnect piece of the request. Connie stated that the suspend piece does not include restorals. Connie stated that Qwest loves this idea, as it would enable Qwest and the CLECs to be more efficient. There were no questions or comments. Kit Thomte/Qwest stated that this CR is in Presented Status.

March 11, 2004 Email Received from VCI Company: Peggy, Per our meeting today can we please change CR as follow-Allow Bulk Disconnect and Suspension in Ima GUI/EDI FOR UNE-POTS and Resale. Let me know if you have any additional information. Thanks, Malia Tasi VCI Company

March 11, 2004 Clarification Meeting

Attendees: Malia Tasi-VCI Company, Kim Isaacs-Eschelon, Bonnie Johnson-Eschelon, Julie Pickar-USLink, Peggy Esquibel Reed-Qwest, Bob Hercher-Qwest, Deb Roth-Qwest, Michelle Thacker-Qwest, Conrad Evans-Qwest

Review CR Description and Expected Deliverable: Peggy Esquibel Reed-Qwest reviewed the information from the submitted CR: The functional need would be to be able to quickly suspend and disconnect customers by issuing bulk orders. We suspend and disconnect an estimated total of 4,000 lines per month. Currently Qwest does not have a process to submit bulk orders to suspend or disconnect. Each telephone number that we suspend or disconnect requires an individual PON/LSR, which is time consuming because it requires address validation, review of CSR, and issuing a new PON. IMA should have a field/process that allows a CLEC to disconnect or suspend without having to issue an order in IMA.

Confirm Impacted Interface: Peggy Esquibel Reed-Qwest asked to confirm that this was an impact to IMA GUI only. Malia Tasi-VCI responded yes. Bonnie Johnson-Eschelon asked if Qwest could also provide an LOE for the functionality in IMA EDI. Bob Hercher-Qwest responded yes.

Confirm Impacted Products: Peggy Esquibel Reed-Qwest asked for which Products VCI was making this request. Malia Tasi-VCI Company stated that the request is for UNE-P POTS. Bonnie Johnson-Eschelon asked if Qwest could also LOE for the addition of Resale to the product scope. Bob Hercher-Qwest stated that could be done.

Confirm Impacted Area: Peggy Esquibel-Reed-Qwest asked to confirm that this would be an impact to Pre-Order and to Provisioning. Malia Tasi-VCI responded yes.

Meeting Discussion: Peggy Esquibel Reed-Qwest asked Malia Tasi-VCI if she had additional information for this request. Malia Tasi-VCI stated that VCI is targeting a way to do bulk disconnects on 1 order. Michelle Thacker-Qwest stated that deny/suspensions and disconnects are both provisioning processes and questioned the impact to pre-order. Michelle Thacker-Qwest asked if this request is to include restorals. Malia Tasi-VCI stated that restorals are not part of this request and stated that Michelle was correct in that this is really an impact to provisioning and not to pre-order. Deb Roth-Qwest asked what kind of information on the LSR would indicate which accounts are to be disconnected or suspended for non-payment. Malia Tasi-VCI stated it would be by TN only. Malia stated that Bell South does bulk disconnects and they are done via 1 order with the TN. Deb Roth-Qwest asked if it would be a list of TNs and asked for the frequency. Malia Tasi-VCI stated is currently 4,000 lines per month and stated that Qwest could set a limit to the frequency. Deb Roth-Qwest asked how does VCI associate what comes back to them on the FOC and other notices. Malia Tasi-VCI stated that Bell South does 1 FOC with all TNs that were on the LSR. Deb Roth-Qwest asked if all responses map back to the associated TNs. Michelle Thacker-Qwest asked if it maps back on all notifications and post-notifications. Malia Tasi-VCI responded yes. Julie Pickar-USLink asked if there was 1 main TN, BTN or no BTN, do they list all the numbers. Malia Tasi-VCI stated that it would be the BTN. Julie Pickar-USLink asked if VCI considers the first TN to be the BTN. Malia Tasi-VCI stated that they would all be ANs, VCI has no BTNs. Julie Pickar-USLink asked VCI, that if an escalation were needed, do they associate it to the LSR. Julie asked that if 1 out of 400 did not get disconnected, how do they escalate it. Malia Tasi-VCI stated that they call Interconnect and refers to the LSR. Malia Tasi-VCI stated that she would like to change the product scope of her CR to include Resale and to change the interface to IMA EDI and GUI. Peggy Esquibel-Reed-Qwest asked Malia to send a confirmation email with those requested changes and stated that she would revise the CR. There were no additional questions or comments.

Action Plan: Malia Tasi-VCI to send confirmation email to Peggy Esquibel Reed-Qwest requesting changes to products and interface. Peggy Esquibel-Reed-Qwest will revise CR to reflect the requested changes. Peggy Esquibel Reed-Qwest stated that this CR is due for presentation at the March Systems CMP Meeting and that the response would be provided in April. Peggy Esquibel-Reed-Qwest stated that Qwest would determine the LOE for IMA Common and for the products of UNE-P POTS and Resale, 2 LOEs would not be needed. Malia Tasi-VCI agreed.

- March 4, 2004 Email Sent to VCI Company: Good Afternoon, The Clarification Meeting to discuss Bulk Disconnections and Suspensions in IMA GUI has been scheduled to occur as follows: DATE: Thursday, March 11, 2004 TIME: 11:30 a.m. MT CALL IN #: 1-877-564-8688, conference ID of 8571927 Thank you, Peggy Esquibel-Reed Qwest CMP CRPM -- Systems 303.382.5761

- March 3, 2004 Email Sent to VCI Company: Malia,

RE: SCR030402-02 Allow Bulk Disconnections and Suspensions in IMA GUI

Would you please provide me your availability for the Clarification Call. Several dates and times would be great. I can then get the call scheduled and send you the call-in information.

Thanks much, Peggy Esquibel-Reed Qwest CMP CRPM -- Systems 303.382.5761

CenturyLink Response

March 31, 2004

RE: SCR030204-02 Allow Bulk Disconnections and Suspensions in IMA GUI & EDI

Qwest has reviewed the information submitted as part of Change Request (SCR030204-02). Based upon the scope of this CR as agreed to in the Clarification Meeting (held March 11, 2004) Qwest is able to provide an estimated Level of Effort (LOE) of 3600 to 7200 hours for this IMA Change Request. There is no impact to SATE.

At the next Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest's further evaluation of this Change Request.

This Change Request is an eligible candidate for the IMA 17.0 prioritization vote.

Sincerely, Qwest