Archived System CR SCR030105-01 Detail |
| Title: Adjustment Recognition with Circuit ID/TN. (this is Phase 2 of SCR112503 02X) | |||||
| CR Number |
Current Status Date |
Level of Effort |
Interface/ Release No. |
Area Impacted |
Products Impacted |
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| SCR030105-01 |
Denied 2/16/2005 |
25809 - | 11/ | Resale, UNE-P, UNE-STAR, UBL | |
| Originator: Stichter, Kathy |
| Originator Company Name: Eschelon |
| Owner: Winston, Connie |
| Director: |
| CR PM: Esquibel-Reed, Peggy |
| Description Of Change |
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REVISION March 1, 2005: This Change Request is Phase 2 of the Adjustment Recognition request. This phase is for the Circuit ID/TN portion of the original request (SCR112503-02X).
-------------------------------------------------------- Currently Qwest adjustments appear with only the date that Qwest issued the adjustment, a description such as 'credit adjustment' and the amount. When Eschelon submits a dispute, Qwest requires the bill date of the disputed amount, the USOC and/or the description of the disputed amount, the TN or CKT ID of the disputed amount and the amount in dispute. Qwest should return the same information (we supply) on its adjustments. Without the bill date, TN or CKT ID and USOC it is extremely time consuming and sometimes impossible to determine what Qwest is adjusting. Many times Eschelon has to contact Qwest for the needed information. Sometimes even Qwest can not determine what the adjustment was for. Eschelon requests that Qwest return the same information Eschelon supplies on its disputes i.e. the bill date, the USOC (or description, if a USOC is not applicable) and the TN or CKT ID on all adjusted amounts that appear on any of Qwest’s bills including the BillMate Adjustment file.
Expected Deliverables - Qwest will include all the information Eschelon supplies on a dispute i.e. the bill date, TN or CKT ID and USOC (or description) on all adjusted amounts that appear on any of Qwest’s bills including the BillMate Adjustment file.
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Status History |
| Date | Action | Description |
| 2/16/2005 | Discussed at Monthly CMP Meeting | Discussed at the February Systems CMP Monthly Meeting; please see February Systems CMP Distribution Package, Attachment G, with SCR112503-02X. |
| 3/1/2005 | Related Change Request | SCR112503-02X for Phase 1 of Adjustment Recognition: all originally requested except Circuit ID/TN portion. |
| 3/1/2005 | CR Submitted | This is Phase 2 of SCR112503-02X. |
Project Meetings |
| February 16, 2005 Systems CMP Meeting Discussion for SCR112503-02X: Connie Winston-Qwest stated that this response is for part 2 of the CR, which is the Circuit ID portion. Connie stated that we ran up against the same exact problems for the circuit ID changes; which include new fields, and has all the same issues that have been previously discussed on other CRs. Connie stated that the cost for part 2 of this CR, the circuit ID, is over $1,300,000 and stated that this portion is denied due to the cost. Jill Martain-Qwest stated that this is a partial denial, as all but the circuit ID portion was deployed. Connie Winston-Qwest stated that the response took this long because Qwest explored every path and we simply cannot find a way to make this work. Kathy Stichter-Eschelon stated that she was happy with the part that was deployed but that not implementing the circuit ID portion creates extra work. Kathy stated that if there are 20 of the same USOC that should be adjusted, and only 19 are Eschelon, cannot identify which 1 still needs to be adjusted without making a phone call to Qwest. Kathy asked how the status would be shown for this CR. – Comment to notes received from Eschelon 2/22/05 Jill Martain-Qwest stated that the CR would close in Completed status and that the notes would reflect the information regarding the denial. Bonnie Johnson-Eschelon stated that Eschelon would like the CR split into the 2 pieces. Jill Martain-Qwest stated that we would check into the splitting of this CR.
- Please see SCR112503-02X for complete history of the original request, SCR112503-02X.
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CenturyLink Response |
| Response for Circuit ID/TN Portion of Change Request (originally phase 2 of SCR112503-02X) February 10, 2005 To: Kathy Stichter Eschelon CC: Jill Martain, Connie Winston, Peggy Esquibel-Reed RE: SCR112503-02X-Adjustment Recognition SCR Description: Currently Qwest adjustments appear with only the date that Qwest issued the adjustment, a description such as ‘credit adjustment’ and the amount. When Eschelon submits a dispute, Qwest requires the bill date of the disputed amount, the USOC and/or the description of the disputed amount, the TN or CKT ID of the disputed amount and the amount in dispute. Qwest should return the same information (we supply) on its adjustment. Without the bill date, TN or CKT ID and USOC it is extremely time consuming and sometimes impossible to determine what Qwest is adjusting. Many times Eschelon has to contact Qwest for the needed information. Sometimes even Qwest can not determine what the adjustment was for. Eschelon requests that Qwest return the same information Eschelon supplies on its disputes i.e. the bill date, the USOC (or description, if a USOC is not applicable) and the TN or CKT ID on all adjusted amounts that appear on any of Qwest’s bills including the BillMate Adjustment file. The Expected Deliverables is that Qwest will include all the information Eschelon supplies on a dispute, i.e. the bill date, TN or CKT ID and USOC (or description) on all adjusted amounts that appear on any of Qwest’s bills including the BillMate Adjustment file. History: This CR was submitted on November 23, 2003 as a Product/Process CR, was determined to require system changes, and was crossed-over as a Systems CR on December 22, 2003. Numerous discussions have taken place for this request due to its size and complexity. On August 18, 2004, Qwest communicated to the CLEC Community that the TN/Circuit ID information portion of this request was partitioned and that all other requested information was targeted for the 4th quarter of 2004. On October 20, 2004, Qwest communicated that all requested functionality, with the exception of the TN/Circuit ID portion, was targeted for deployment on December 6, 2004. On November 17, 2004 Qwest advised the CLEC Community that this CR would go back to an evaluation status once Phase 1 was deployed on December 6, 2004. Qwest stated, on December 16, 2004, that the remaining TN/Circuit ID portion was a very complex and large work effort and that options were being explored. Qwest Response for TN/Circuit ID Portion of Change Request: Qwest has completed the analysis for Phase 2 of SCR112503-02X, the TN/Circuit ID portion of this change request. The changes proposed by this request are quite extensive; therefore, Qwest has determined that this change is economically not feasible. In order to implement this request, there are numerous systems that would require changes to store and/or utilize the Circuit ID, to recognize the new data, imbedded base changes, and changes for the data to be available for billing output. Process changes would also be required and would include changes to the media procedures, changes to PCAT documentation, and re-training of Center personnel. The cost for these required changes is estimated to be $1,393,687; therefore, Qwest is respectfully denying the TN/Circuit ID portion of the change request due to economic infeasibility. Cost Summary: Changes to Ordering Systems: $597,016 Changes to Billing Systems: $695,104 Changes to Provisioning Systems: $51,567 Process Changes: $50,000 TOTAL: $1,393,687 Sincerely, Qwest
Phase 1 of Adjustment Recognition, SCR112503-02X, was deployed on December 6, 2004 and included all except the Circuit ID/TN portion of the request. This CR is Phase 2 of Adjustment Recognition, and is the Circuit ID/TN portion of the original request.
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Information Current as of 1/11/2021