Wholesale: Products & Services

Archived System CR SCR021904-01 Detail

Status History

Project Meetings

John Berard/Covad said that he did not have any questions on the denial and said that he stated that he was open to other solutions. Connie Winston/Qwest stated that we looked at other solutions and checked with Network to determine if we could break out the circuit ID. Liz Balvin/MCI asked if the number was porting out. John Gallegos/Qwest said that the number is not porting. Liz Balvin/MCI said that Qwest accepts order to move an end user with UNE-P and DSL. Liz said that the POTS get moved but the DSL doesn’t move with it. Connie Winston/Qwest said that Covad was asking to change the 2nd line if the voice service transferred, shut off line and notify the DSL Carrier via a Loss Report. Connie said that there are processes but Covad wanted a different approach. John Berard/Covad said that they could use the circuit ID and for Qwest is the TN and they cannot distinguish between the circuit ID and TN. Connie Winston/Qwest said that it is very expensive to change to the circuit ID. Jill Martain/Qwest asked if Covad was ok to close this CR. John Berard/Covad said that he was ok to close.

6/17/04 Systems CMP Meeting

Connie Winston/Qwest stated that Qwest is still evaluating this request and will provide an update in the July CMP meeting. This Action Item remains open.

5/20/04 Sytems CMP Meeting Discussion: Connie Winston/Qwest stated that we are working through the definition on this CR and will provide additional information next month. This action item remains open.

3/18/04 CMP Systems Meeting

John Berard/Covad reviewed the description of change. John stated that Covad is currently experiencing difficulty in managing move orders in the Qwest Territory for the line sharing family of products. John said that in the Qwest region, the Telephone Number (TN) is used as the Circuit ID (CID) for all line share products. John stated that Qwest is the only ILEC that currently uses the TN for the CID and makes it impossible to distinguish between the old and new CID on move orders. John said that one suggestion is to change the policy of using the TN for the CID; however, Covad is open to other solutions. Kit Thomte/Qwest asked what Covad does in these instances. John Berard/Covad stated that they have to work the orders manually. Kit Thomte/Qwest stated that the status would be changed to presented.

3/2/04 Clarification Meeting

Introduction of Attendees John Berard - Covad, Chris Delrio - Covad, Donna Osborne-Miller - AT&T, Liz Balvin - MCI, Bonnie Johnson - Eschelon, Crystal Soderlund - Qwest Joan Pfeffer - Qwest, Lynn Stecklein - Qwest

Review Description of Change Lynn Stecklein/Qwest reviewed the description of change Covad is currently experiencing difficulty in managing move orders in the Qwest Territory for the line sharing family of products. In the Qwest region, the Telephone Number (TN) is used as the Circuit ID (CID) for all line share products. Qwest is the only ILEC that currently uses the TN for the CID. This therefore makes it impossible to distinguish between the old and new CID on move orders. One suggestion is to change the policy of using the TN for the CID, however, Covad is open to other solutions.

Discussion Crystal Soderlund/Qwest asked if Covad could provide more detail on their process. Crystal stated that when a T/F order is issued, Covad is not waiting for the Loss Report before they issue a disconnect which is causing the problem. .

Confirm Areas and Products Impacted Lynn Stecklein/Qwest confirmed that the interface impacted is IMA Common and Covad stated that the product impacted is Line Sharing. Lynn stated that she will remove the UNE P product from the CR

Identify/Confirm CLECs Expectation Covad is requesting that the policy of using the TN for the CID, however, Covad is open to other solutions.

Establish Action Plan Covad will present this CR in the March CMP Systems Meeting

CenturyLink Response

DRAFT RESPONSE For Review by CLEC Community and Discussion at the July 2004 CMP Meeting

John Berard Covad

SUBJECT: Line Share Family of Products Move Order Process

This letter is in response to your CLEC Change Request Form, SCR021904-01, dated 02/19/2004, Titled: Line Share Family of Products Move Order Process.

CR Description: Covad is currently experiencing difficulty in managing move orders in the Qwest Territory for the line sharing family of products. In the Qwest region, the Telephone Number (TN) is used as the Circuit ID (CID) for all line share products. Qwest is the only ILEC that currently uses the TN for the CID. This therefore makes it impossible to distinguish between the old and new CID on move orders. One suggestion is to change the policy of using the TN for the CID. However, Covad is open to other solutions.

Covad provided additional clarification on March 2, 2004. This CR applies to the Line sharing product only.

Expected Deliverable: Covad is requesting a change to the policy of using the TN for the CID on the Line Share family of products. However, Covad is open to other solutions.

Qwest Response: At Qwest, the provisioning order flow has two distinct paths; POTS flow and Design flow. The Line Sharing family of products follows the POTS order flow. The non-design (POTS) flow request derives the circuit identifier from the main account telephone number. For Line Sharing accounts, when Qwest receives a request for a move with the same Telephone Number, the Circuit ID will always remain the same whether it is derived from the main account Telephone Number or from a unique Circuit ID. A unique Circuit ID would not enable a CLEC to distinguish between an old and new address request.

Qwest responds to this CR stating that in order to assign a unique Circuit ID on all Line Sharing requests, Qwest would need to develop a new system to assign and inventory the new unique Circuit IDs. In addition, all existing Line Sharing accounts would need to be updated with a valid Circuit ID (an embedded base).

Therefore, Qwest is denying this request based on cost.

Summary of LOE: New System Development $ 351,000 IMA $189,000 Billing System Changes (CRIS) $ 216,000 SOPS $ 54,000 BOSS/CARS $ 54,000 System Changes to the Embedded base $ 405,000 TOTAL $1,269,000

Sincerely,

Qwest

DRAFT RESPONSE

April 13, 2004

RE: SCR021904-01 Line Share Family of Products Move Order Process

Qwest has reviewed the information submitted as part of Change Request SCR021904-0.1 Based upon research that has been conducted following the Clarification Meeting (held March 2, 2004) Qwest is still examining the issue. Qwest will continue to research the problem and provide an updated response at the May Systems CMP Meeting.

At the April Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Qwest is interested in the experiences of the CMP community as relates to this issue. Qwest will incorporate any feedback received at the next Monthly Systems CMP Meeting into further evaluation of this Change Request.

Sincerely, Qwest