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Archived System CR SCR021704-01 Detail

 
Title: New field in Facility Check Availability in GUI that states last service Provider including facility based
CR Number Current Status
Date
Level of
Effort
Interface/
Release No.
Area
Impacted
Products
Impacted

SCR021704-01 Denied
4/12/2004
-   1/ All
Originator: Gupta, Milan
Originator Company Name: VCI Company
Owner: Winston, Connie
Director:
CR PM: Stecklein, Lynn
Description Of Change
We do not have a way to pre-field installation orders. We want to be able to see a history of which provider was at the address including AT&T facilities. This will enable us to decide whether we need a tech to move the drop from a facility based such as AT&T in pre-order. One Scenario: if an address previously had AT&T local service and a customer requested to install new service with us; IMA does not have a way for us to check whether AT&T was the last service provider there. We are unsure if a tech is required causing delay in service.

Status History

Date Action Description
2/17/2004 CR Submitted  
2/19/2004 CR Acknowledged  
2/20/2004 Clarification Meeting Scheduled  
2/24/2004 Clarification Meeting Held  
2/25/2004 Status Changed Status changed to clarification 
3/18/2004 Discussed at Monthly CMP Meeting Discussed at the March CMP Systems Meeting - See attachment B 
3/19/2004 Status Changed Status changed to presented 
4/13/2004 Status Changed Status changed to denied 
4/13/2004 Qwest Response Issued  
4/22/2004 Discussed at Monthly CMP Meeting Discussed at the April CMP Systems Meeting - See attachment G 
5/30/2004 Discussed at Monthly CMP Meeting Discussed at the May Systems CMP Meeting - Please see May Systems CMP Distribution Package Attachment G 
6/17/2004 Discussed at Monthly CMP Meeting Discussed at the June Systems CMP Meeting - Please see June Systems CMP Distribution Package Attachment G 

Project Meetings

6/17/04 Systems CMP Meeting

Carla Pardee/AT&T stated that she provided information to VCI and will continue to work off-line with them.

5/20/04 Systems CMP Meeting Discussion:

Connie Winston/Qwest stated that Qwest is researching options and would like to keep this CR open one more month. Amanda Silva/VCI Company will be contacting AT&T and Comcast regarding a possible solution they may have located on an external website. This website would assist in the scenario where facilities were owned by AT&T and Comcast in the past. Connie Winston/Qwest asked VCI Company to contact Qwest if they find a solution.

4/22/04 CMP Systems Meeting

Amanda Silva/VCI Company stated she did understand that this request had been denied. She asked if Qwest could provide any alternatives or solutions to avoid having to dispatch a technician on every new connect. Connie Winston/Qwest stated that Qwest would take an action item to research if there are any options or alternatives.

3/18/04 CMP Systems Meeting

There was no representation from VCI on the conference bridge. Kit Thomte/Qwest reviewed the description of change as follows: We do not have a way to pre-field installation orders. We want to be able to see a history of which provider was at the address including AT&T facilities. This will enable us to decide whether we need a tech to move the drop from a facility based such as AT&T in pre-order. One Scenario: if an address previously had AT&T local service and a customer requested to install new service with us; IMA does not have a way for us to check whether AT&T was the last service provider there. We are unsure if a tech is required causing delay in service. Kim Isaacs/Eschelon stated that on the clarification call, VCI stated that AT&T uses different NIDs and Drops. Kim believed that is why VCI focused on AT&T. Connie Winston/Qwest said that when AT&T is the last provider, they do not have that visibility. Connie asked if Qwest would have that information. John Gallegos/Qwest said that we are researching this request. Kit Thomte/Qwest stated that the status would be changed to presented.

2/24/04 Clarification Meeting

Introduction of Attendees Amanda Silva - VCI Company, Malia Tasia - VCI Company, Kim Isaacs - Eschelon, Conrad Evans - Qwest, Anne Robberson - Qwest, Lynn Stecklein - Qwest

Description of Change VCI Company is requesting a new field in Facility Check Availability in the GUI that states the last service provider facility based. VCI Company does not have a way to pre-field installation orders. They want to be able to see a history of which provider was at the address including AT&T facilities. This will enable us to decide whether we need a tech to move the drop from a facility based such as AT&T in pre-order. One Scenario: if an address previously had AT&T local service and a customer requested to install new service with us; IMA does not have a way for us to check whether AT&T was the last service provider there. We are unsure if a tech is required causing delay in service.

Discussion Amanda Silva - VCI stated that they need to know the last service provider for a facility so that can determine whether or not to send a technician to the address. Amanda stated that AT&T has their own facility and that the demarc needs to be moved in these scenarios. Kim Isaacs/Eschelon stated that they are a Facility Based CLEC and that they can re-use the facility that is there and that it just requires the Circuit ID. Anne Robberson/Qwest stated that the existing facility tool only tells whether or not facilities are available at that location. Conrad Evans/Qwest stated that currently Qwest does not have this information available today. There were no other questions and Qwest understands the request,

Confirm Areas & Products Impacted This request impact the IMA GUI and all products

Identify/Confirm CLECs Expectation VCI stated that they need to know the last service provider for a facility so that can determine whether or not to send a technician to the address.

Establish Action Plan VCI Company will present this CR at the March CMP Systems Meeting.

CenturyLink Response

April 12, 2004

Amanda Silva VCI

This letter is in response to CLEC Change Request number SCR021704-01, dated 02/17/04, and titled: New field in Facility Check Availability in GUI that states last service Provider including facility based.

CR Description: The original CR states the following as the Description of Change: [CLECs] do not have a way to pre-field installation orders. [CLECs] want to be able to see a history of which provider was at the address including AT&T facilities. This will enable [CLECs] to decide whether we need a tech to move the drop from a facility based such as AT&T in pre-order. One Scenario: if an address previously had AT&T local service and a customer requested to install new service with us; IMA does not have a way for us to check whether AT&T was the last service provider there. We are unsure if a tech is required causing delay in service.

History: A clarification meeting was held on February 18, 2004 with VCI, Eschelon, and Qwest representation. Amanda Silva stated that they need to know the last service provider for a facility so that they can determine whether or not to send a technician to the address. Amanda stated that AT&T has their own facility and that the demarc needs to be moved in these scenarios.

At the 03/18/04 CMP Systems meeting Qwest recapped the request and committed to researching the request.

Qwest Response: Qwest has completed an analysis for Change Request number SCR021704-01, dated 02/17/04, titled: New field in Facility Check Availability in GUI that states last service Provider including facility based.

After its analysis and research, Qwest has determined that complying with this request would be inconsistent with Qwest's obligations to its contract and copyright agreement with Telcordia. This request would require a change to the LOSDB interface and an updated process for the LERG, a system owned by Telcordia. Contractual restrictions prohibit Qwest from providing the information to a third party. Therefore, Qwest is denying your request for SCR021704-01 due to legal implications.

Sincerely,

Qwest

Information Current as of 1/11/2021