Wholesale: Products & Services

Archived System CR SCR021403-01 Detail

PART II : WCom requests that Qwest implement a new, unique Jeopardy when any one of the three MWI feature USOCs is not available. The unique jeopardy code would be systematically returned to the CLEC that had submitted the LSR requesting MWI (MWW, MV5, or M1W) when Qwest determines post-FOC that the MWI feature is not available to the end customer due to the CLEC MDSI link not being provisioned / activated with the Qwest switch. The jeopardy reason would be that the MWI feature (USOC) is not available.

Status History

Project Meetings

Liz Balvin/MCI stated that this CR could be withdrawn. Connie Winston/Qwest stated that this CR should be withdrawn due to the scope of AT&T’s SCR060903-01. Liz Balvin/MCI asked if Qwest is implementing a jeopardy process change if a LSR hits a BPL error. John Gallegos/Qwest stated that it would not be a jeopardy; it would be a reject. Liz Balvin/MCI stated that she agrees with that and stated that the CR could be withdrawn.

1/12/04 E-mail received from MCI Peggy/Lynn,

MCI would be willing to withdraw the attached CR under the following conditions:

1) That Qwest document a BPL edit will exist for MWI when not available at the switch with the implementation of AT&T's CR SCR060903-01.

2) That a "process change" will be implemented by Qwest such that any features identified as not available at the switch during the provisioning process will cause orders to be jeopardized. In addition, that these jeopardy notices will impact all orders, regardless of the release.

Thanks in advance,

Liz Balvin MCI Carrier Management - Qwest Region Internal Line - V625-7305 External Line - 303-217-7305 Pager (888) 900-7221 Liz.Balvin@mci.com

--Original Message-- From: Esquibel-Reed, Peggy [mailto:Peggy.Esquibel-Reed@qwest.com] Sent: Tuesday, December 23, 2003 10:18 AM To: liz.balvin@mci.com; Stecklein, Lynn Subject: RE: SCR060903-01 and SCR021403-01 Questions

Hi Liz,

It shouldn't get past the BPL based on the features available in the switch, but if it did for any reason, then yes, it should be jeop'd.

Peggy Esquibel-Reed Qwest CMP CRPM -- Systems

--Original Message-- From: Elizabeth Balvin [mailto:liz.balvin@mci.com] Sent: Tuesday, December 23, 2003 9:06 AM To: Stecklein, Lynn Cc: Esquibel-Reed, Peggy Subject: RE: SCR060903-01 and SCR021403-01 Questions

Thanks Lynn,

Question, for the "other" piece of MCI's CR, wouldn't Qwest automatically (process change) provide a jeopardy notice if for some reason an order got past the PBL?

Thanks,

Liz Balvin MCI Carrier Management - Qwest Region Internal Line - V625-7305 External Line - 303-217-7305 Pager (888) 900-7221 Liz.Balvin@mci.com

--Original Message-- From: Stecklein, Lynn [mailto:Lynn.Stecklein@qwest.com] Sent: Monday, December 22, 2003 2:27 PM To: liz.balvin@mci.com Cc: Esquibel-Reed, Peggy Subject: SCR060903-01 and SCR021403-01 Questions

Liz,

This is in response to your questions below regarding SCR060903-01 and SCR021403-01: The AT&T CR covers Part 1 of the MCI request. The BPL will reject the LSR if the feature USOCs on the request are unavailable in the switch. The 15.0 candidate is for UNE-P and Resale POTS.

Hope that answers your question.

Thanks!

Lynn Stecklein CRPM - Systems 303 382-5770

--Original Message-- From: Thomte, Kit Sent: Thursday, December 18, 2003 4:29 PM To: Esquibel-Reed, Peggy; Stecklein, Lynn Cc: Thomte, Kit Subject: FW: Please verify

Would one of you look at this and let me know what the answer is.

--Original Message-- From: Elizabeth Balvin [mailto:liz.balvin@mci.com] Sent: Thursday, December 18, 2003 11:23 AM To: Thomte, Kit Cc: ljsanch@qwest.com; cmacy@notes.uswc.uswest.com Subject: Please verify

Kit,

Per Qwest, the 15.0 AT&T change request SCR060903-01 "Reject Message Required If Call Waiting ID Unavailable in Switch" will include up front BPL rejects for ANY features unavailable at the switch, please verify.

Specifically, I'm assuming that it will cover MCI's Part I to SCR021403-01:

PART I : WCom requests that Qwest implement a new, unique IMA BPL reject code when any one of the three Message Waiting Indicator (MWI) feature USOCs {MWI - Audible (USOC: MWW), MWI - Visual (USOC: MV5), or MWI - Audible/Visual (USOC: M1W)} is not available. The unique reject code would be systematically returned to the CLEC submitting a LSR requesting MWI (MWW, MV5, or M1W) when the MWI feature is not available to the end customer due to Qwest switch limitations that prevent support of the MWI feature. The reject reason would be that the MWI feature (USOC) is not available.

Thanks,

Liz Balvin MCI Carrier Management - Qwest Region Internal Line - V625-7305 External Line - 303-217-7305 Pager (888) 900-7221 Liz.Balvin@mci.com

8/21/03 CMP Systems Meeting

Liz Balvin/MCI stated that this CR had moderate importance MCI.

3/20/03 Systems CMP Meeting Liz Balvin/WorldCom presented this Change Request that is requesting a new unique IMA BPL reject code (Part 1) and Jeopardy Code (Part 2) when the MW1, MWV and MV5 features aren’t available. Mallory Paxton/Qwest also addressed questions associated on Part 2 of this change request. (for a Jeopardy after FOC) if Message Waiting turns out not to be available because MDSI facilities are not in place. Mallory Paxton/Qwest stated that there are only select instances--3 DMS 10 central offices, soon to be expanded to all DMS 10 offices--where Qwest currently asks the CLEC to provide the name of the voice mail provider on the request. Most of Qwest's offices are not DMS 10s. Therefore, in most instances, Qwest is not aware when processing the service order who the voice mail provider is or whether the appropriate links are in place. Mallory Paxton/Qwest asked WorldCom if they intend this CR to include changing the service order format and the LSOG requirements so that the name of the voice mail provider must always be included on a request for stand-alone Message Waiting and this name must be cross-checked against a list of ESPs with MDS/MDSI in the end-user's central office. Mallory said that if not, is there another provision in this CR for how Qwest would identify the voice messaging provider when it is not Qwest and the central office is not a DMS 10. Mallory Paxton/Qwest further explained that since Worldcom is both a CLEC and an ESP, you might be envisioning that Worldcom, the CLEC, would always be ordering Message Waiting to work with voice mail provided by Worldcom, the ESP. However, there is nothing on the service order, except in a DMS 10, to indicate this. In addition, there could be situations where another CLEC or a Retail customer is ordering Message Waiting to work with WorldCom voice mail--or another provider's voice mail--and we would need to be able to provide the same sort of jeopardy notifications to the other CLEC or the Retail customer as well. Liz Balvin/WorldCom said that she did not know but would research these questions Mallory Paxton/Qwest will e-mail these questions to Liz Balvin/Worldcom and copy Lynn Stecklein/Qwest. Kit Thomte/Qwest stated that the status of this change request will move to pending prioritization.

3/20/03 e-mail received from Mallory Paxton Clarification from questions asked in the CMP March Meeting

Liz,

Re your second request, for a JEP after FOC if Message Waiting turns out not to be available, the CR specifically mentions the situation where Message Waiting is not available because CLEC (actually ESP) MDSI facilities aren't in place.

My concern is that there are only select instances--3 DMS 10 central offices, soon to be expanded to all DMS 10 offices--where Qwest currently asks you to provide the name of the voice mail provider on your request. Most of Qwest's offices are not DMS 10s. Therefore, in most instances, Qwest is not aware when processing the service order who the voice mail provider is or whether the appropriate links are in place.

Do you intend your CR to include changing the service order format--and the LSOG requirements--so that the name of the voice mail provider must always be included on a request for stand-alone Message Waiting and this name must be cross-checked against a list of ESPs with MDS/MDSI in the end-user's central office?

If not, is there another provision in this CR for how Qwest would identify the voice messaging provider when it is not Qwest and the central office is not a DMS 10?

Since Worldcom is both a CLEC and an ESP, you might be envisioning that Worldcom, the CLEC, would always be ordering Message Waiting to work with voice mail provided by Worldcom, the ESP. However, there is nothing on the service order, except in a DMS 10, to indicate this. In addition, there could be situations where another CLEC or a Retail customer is ordering Message Waiting to work with Worldcom voice mail--or another provider's voice mail--and we would need to be able to provide the same sort of jeopardy notifications to the other CLEC or the Retail customer as well.

Mallory Paxton 2/25/03 Clarification Meeting

Introductions of Attendees Liz Balvin - WorldCom, Becky Oliver - WorldCom, Denise Martinez - Qwest, John Gallegos - Qwest, Lynn Stecklein - Qwest

Review Requested (Description of) Change Becky Oliver - WorldCom reviewed Part 1 and Part 2 of this change request. WorldCom is requesting a new IMA BPL rejectcode when any one of the three Message Waiting Indicator (MWI) feature USOCs is not available. The unique reject code would be systematically returned to the CLEC submitting a LSR requesting the MWI feature when the MWI feature is not available to the end customer due to Qwest switch limitations. The reject reason would be that the MWI feature is not available. Part 2 - WorldCom is requesting that Qwest implement a new unique Jeopardy when any of the three MWI feature USOCs is not available. The unique jeopardy code would be returned to the CLEC submitting the LSR when Qwest determines post-FOC that the MWI feature is not available to the end customer due to the CLEC MDSI link not being provisioned/activated with the Qwest switch. The jeopardy reason would be that the MWI feature is not available.

Confirm Areas & Products impacted The Products impacted are UNE-P and Resale.

Confirm Right Personnel Involved Network will need to confirm that Part 2 of this change request is feasible.

Identify/confirm CLECs Expectation See above

Identify any Dependent Systems Change Request NA

Establish Action Plan Qwest will contact Network regarding process associated with the CLEC MDSI link not being activated. WorldCom will present this CR in the March Systems CMP Meeting.

CenturyLink Response

RE: SCR021403-01

Qwest has reviewed the information submitted as part of Change Request SCR021403-01. Based upon the scope of this CR as agreed to in the Clarification Meeting (held March 12, 2003) Qwest is able to provide an estimated Level of Effort (LOE) of 2100 to 3500 hours for this IMA Change Request and SATE impacts of 70 to 80 hours.

At the March Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest’s further evaluation of this Change Request.

This Change Request is eligible for the IMA 14.0 Prioritization.

Sincerely, Qwest