Wholesale: Products & Services

Archived System CR SCR013003-01 Detail

Status History

Project Meetings

COMMUNICATOR ISSUED: Announcement Date: November 26, 2003 Effective Date: Immediately Document Number: SYST.11.26.03.F.01112.CandidateRegistration Notification Category: Systems Notification Target Audience: CLECs, Resellers Subject: Correction to SYST.11.25.03.F.01108.CandidateRegistrationReminder - CLEC Profiles Associated CR Number or Systems Release Number: N/A Qwest is publishing this correction to systems notification SYST.11.25.03.F.01108. Correction appears in red text below.

Qwest reminds all CLECs of the requirement to update their user profile by COB Friday, December 5th 2003 with the Wholesale Systems Help Desk prior to the December 8th deployment of IMA 14.0 Release for certain candidates. CLECs may do so by contacting the Wholesale Systems Help Desk at 1-888-796-9102.

For all IMA GUI CLECs, the updated profile will become effective with the release of IMA 14.0; IMA EDI CLECs will have their updated profile become effective with their corresponding migration to IMA EDI Release 14.0, or later EDI releases if the CLEC does not migrate to IMA EDI 14.0.

Candidates affected are: - Support IMA EDI Status Updates via IMA GUI - Offer Choice for Receiving Non-Fatal Errors - Change to Confirmation Completion Report for FBDL Responses - Line Loss Notification

CLECs may begin contacting the Wholesale Systems Help Desk effective Tuesday, November 25th.

Questions may be directed to itcomm@qwest.com.

Sincerely, Qwest

COMMUNICATOR ISSUED: Announcement Date: November 25, 2003 Effective Date: Immediately Document Number: SYST.11.25.03.F.01108.CandidateRegistration Notification Category: Systems Notification Target Audience: CLECs, Resellers Subject: Reminder - CLEC Profiles Associated CR Number or Systems Release Number: Not Applicable

Qwest reminds all CLECs of the requirement to update their user profile by COB Friday, December 5th 2003 with the Wholesale Systems Help Desk prior to the December 8th deployment of IMA 14.0 Release for certain candidates. CLECs may do so by contacting the Wholesale Systems Help Desk at 1-888-796-9102, Option 3.

For all IMA GUI CLECs, the updated profile will become effective with the release of IMA 14.0; IMA EDI CLECs will have their updated profile become effective with their corresponding migration to IMA EDI Release 14.0.

Candidates affected are: - Support IMA EDI Status Updates via IMA GUI - Offer Choice for Receiving Non-Fatal Errors - Change to Confirmation Completion Report for FBDL Responses

CLECs may begin contacting the Wholesale Systems Help Desk effective Tuesday, November 25th.

Questions may be directed to itcomm@qwest.com.

Sincerely, Qwest

- November 20, 2003 Systems CMP Meeting Discussion: Connie Winston/Qwest stated that this CR would be implemented with the IMA 14.0 Release on December 8, 2003.

- October 16, 2003 Systems CMP Meeting Discussion: Connie Winston/Qwest stated that this is a 14.0 CR and that the process would be in the draft release notes. Connie stated that we are working with the Help Desk to capture 1-2 weeks in advance, in order to make it part of the deployment plan. The option to receive non-fatal errors, if asked for 2-weeks later is for the CLEC to call the Help Desk. Connie noted that the 28-day notification is due out on November 9th. Liz Balvin/MCI stated that she likes this better, that it is cleaner. Liz asked if this option is also going to be for the GUI. Connie Winston/Qwest stated that the offer is the same for EDI & GUI. Connie noted that with EDI, it is at conversion to 14.0. Liz Balvin/MCI asked where the process would be located. Connie Winston/Qwest stated would be in the draft release notes. Woldey Assefa/Qwest stated that it would be in the Systems Administration Guide and noted that Qwest would have a 14.0 kick-off call with EDI implementation. Liz Balvin/MCI stated that she would like the option in EDI & in GUI. Liz asked that if the request is made to Qwest, would Qwest accommodate for both. Connie Winston/Qwest stated that the GUI timeframe is different. Connie noted that would go live during the December 8th weekend. Connie stated that when a CLEC goes to 14.0 in EDI, the CLEC does not have to re-do. Liz Balvin/MCI stated that this needs to be made clear with the EDI Teams. Stephanie Prull/McLeodUSA asked if separate requests need to be made for each RSID. Woldey Assefa/Qwest responded yes. There were no additional questions or comments. This action item is closed.

-- September 19, 2003 IMA 14.0 High-Level Walk-thru Meeting Minutes Excerpt:

Functionality Description: This enhancement is to provide for a CLEC choice on the IMA profile to select ‘Elect to NOT receive Non-Fatal Error Notifications’. When this functionality is selected, IMA shall disable the ability for SDCs to send Error Notifications. The SDC will only have the ability to send Reject Notifications to CLECs that choose this functionality regardless if the LSR contains non-fatal errors or fatal reject scenarios.

CLECs will have to call Qwest help desk to add/remove the subscription of ‘Non-Fatal errors’. Only QwestAdmin user shall have the option to change the parameters for ‘Non-Fatal Errors’ subscription/removal. There are no flow through impacts. IMA will disable the ability for the SDC rep to generate Non-Fatal errors manually.

Products ALL

Forms impacted: N/A

Fields Impacted: N/A

ACTs: N/A

Questions & Answers:

Q: Please confirm that with the implementation of this CR, if a CLEC chooses to remove the subscription of ‘Non-Fatal errors’ and the LSR contains a non-fatal error will the Response Type on the Local Response Form behave like at Non Fatal (LR #18 RT = "E") or will it behave like a fatal (LR #18 RT = "Z")? A: Monica Manning - Qwest stated that Denise Martinez (Qwest) was unable to participate on the call but that she did provide her with the answers to the questions. In response to this first question, it will behave like a fatal.

There were no additional comments, questions, or clarification requested.

Q: Please confirm that with the implementation of this CR, if a CLEC chooses to remove the subscription of ‘Non-Fatal errors’ and the LSR contains a non-fatal error will the Error/Reject Code on the Local Response Form behave like at Non Fatal (LR #21 ERROR/REJECT CODE = "965") or will it behave like a fatal (LR #21 ERROR/REJECT CODE = one of the other valid 3 numeric value) A: Monica Manning - Qwest responded that it would behave like a fatal, response type = Z. Phyllis Burt - AT&T asked if the value is other than 965, is it a fatal reject code. Liz Balvin - MCI explained the CR, stated that if the CLEC requests to suppress non-fatals, they will get an immediate fatal. Phyllis Burt - AT&T stated that it impacts the LR Form, as to how the fields are handled. Phyllis asked that if it looks like a fatal response with an error code that is not a non-fatal, would 1 generic code be used. Connie Winston - Qwest stated that Qwest would follow all fatal rules if the choice were to not opt to suppress non-fatals. Conrad Evans - Qwest stated that the CLEC would normally get a fatal reject in 4-hours but now can get an immediate fatal. Phyllis Burt - AT&T asked what the error code is for a fatal. Conrad Evans - Qwest responded that there is not 1 code; there is a list of fatal error codes. Connie Winston - Qwest stated that as a CLEC gets into 13.0, if there are questions, to please direct them to the EDI team.

There were no additional comments, questions, or clarification requested.

Q: Please confirm that with the implementation of this CR, if a CLEC chooses to remove the subscription of ‘Non-Fatal errors’ and the LSR contains a non-fatal error will the version on the SUP behave like at Non Fatal (send the same version number) or will it behave like a fatal (send an incremented version number) A: Monica Manning - Qwest responded that it would behave like a fatal.

There were no additional comments, questions, or clarification requested.

Action Item: - Advise when the best time is for the CLECs to update their questionnaires.

-- March 26, 2003 Email from Liz Balvin/WorldCom: Peggy, The attached title and description updates are fine. The only change would be to the level of effort which should be 1370 - 2280. Thanks, Liz Balvin WorldCom Carrier Management - Qwest

- March 26, 2003 Email to Liz Balvin/WorldCom: Liz -- Attached is the proposed revision to your CR. Please review and send me your concurrance or requested changes. Thanks, Peggy Esquibel-Reed Qwest CRPM -- Systems

March 24, 2003 Email from Liz Balvin/WorldCom: One clarification that needs to be made is that "option #2" would suppress non-fatal rejects and thus drive "fatal" rejects immediately (NOT delayed 4 hours). Thanks, Liz Balvin WorldCom Carrier Management - Qwest

-- March 21, 2003 Email sent to Liz Balvin/WorldCom: Liz - Thank you for the email confirmation containing your solution option decision. Within this CR, there is an open Action Item assigned to you to revise the CRTitle and Description once a solution option is determined. Based on your solution decision, I have revised the CR Title and Description to better align to the system change request. I realize that this Action item is yours but thought I could assist with the revision. I have attached a copy of the revised CR and ask that you please review the Title and Description of Change and advise if you concur with the revision, or advise what you would like the revision to state. Thank you, Peggy Esquibel-Reed Qwest CRPM -- Systems pesquib@qwest.com

(Revised Title = Suppression of Non-Fatal Rejects) (Revised Description = Qwest current process calls for non-fatal errors to be generated and if not worked within 4 hours, resubmitted to CLECs as fata errors with same PON and Version. This can result in duplicate rejects. Wcom recommends a change that would result in the suppression of non-fatal rejects and a a 4-hour delay in the fatal reject.)

- March 20, 2003 Email received from Liz Balvin/WorldCom: Peggy, As stated at today's Systems CMP, WCom would like to pursue the option to suppress non-fatal rejects and immediately receive fatal rejects per the attached. Thanks, Liz Balvin WorldCom Carrier Management - Qwest

-- March 20, 2003 Systems CMP Meeting Discussion: John Gallegos/Qwest provided the LOE for suppression of the non-fatals of 1170 - 1950 hours. Bonnie Johnson/Eschelon asked if this would be high on the priority for WorldCom. Liz Balvin/WorldCom stated that it was very high.

- March 7, 2003 Email to Liz Balvin/WorldCom -- Hello Liz -- I am attaching a copy of your submitted Systems CMP CR SCR013003-01 Issue Single Reject for Same PON and Version. This current reports contains a revised Qwest Response, providing the estimated Level of Effort for the suppression of non-fatal rejects. Qwest will provide a read-out at the March Systems CMP Meeting. You will also notice that there is an Action Item that has been assigned to you for the CR Title and Description Changes, once the option of choice has been decided at the March Systems CMP Meeting. Thank You, Peggy Esquibel-Reed Qwest Communications CRPM -- Systems 303.896.6332

- February 20, 2003 Systems CMP Meeting Discussion: Liz Balvin/WorldCom presented this CR. Liz Balvin/WorldCom stated that she thought that the best option was the suppression of the non-fatal rejects. Liz stated that she was to be provided two LOEs. John Gallegos/Qwest stated that the first option was with a 4-hour delay and that LOE was provided. The second option entails system and process changes. Connie Winston/Qwest asked if the 2nd option was preferred by WorldCom. Liz Balvin/WorldCom stated yes and wants to see the 2 LOEs to make the judgement call. Connie Winston/Qwest stated that Qwest will pursue for the March Systems CMP Meeting and stated that at the March meeting, 1 of the options will need to be picked. John Gallegos/Qwest stated that a title and description change to the CR will also be needed, once an option is chosen. Liz Balvin/WorldCom stated okay. There were no other questions or comments.

-- Clarification Meeting - February 6, 2003

Introduction of Attendees: Liz Balvin/WorldCom, Paul Eslinger/WorldCom, Doug Lacy/WorldCom, Paul Diamond/Qwest, John Gallegos/Qwest, Berkley Loggie/Qwest, Denise Martinez/Qwest, Peggy Esquibel-Reed/Qwest

Review Description of Change: Qwest current process calls for non-fatal errors to be generated and if not worked within 4 hours, resubmitted to CLECs as fatal errors with same PON and Version. This can result in duplicate rejects. WCom recommends a change that would result in no more than one reject for specific PON and Version to be worked by the CLECs.

Confirmed Impacted Interface: IMA Common

Confirmed Impacted Products: All

Identify/Confirm CLECs Expectation: That Qwest support a single reject per PON and Version.

Meeting Discussion: Liz Balvin/WorldCom stated that she struggled with how to write this CR. Liz stated that the WorldCom impact is the receipt of non-fatals which results in the receipt of a duplicate, as a fatal reject. Liz stated that this occurs prior to the receipt of an FOC or can occur after the FOC if there is a jeopardy. Liz stated that WorldCom’s request is for Qwest to suppress the non-fatals, WorldCom wants to get fatal errors only for PON and Version. Liz stated that this CR is written from an overall CLEC perspective and that WorldCom would like a single reject or suppression of the non-fatals. It was stated that WorldCom does not want to ever receive a duplicate reject. Denise Martinez/Qwest stated that Qwest has always had a distinction between fatal and non-fatal so she does not see it as a duplicate. Denise stated that there are non-fatals because the error can be resolved. Denise stated that if the notice is sent and no response is received from the CLEC, a fatal is sent. Denise asked for clarity on how WorldCom perceives as a duplicate. Doug Lacy/WorldCom stated the he view’s as a duplicated because receives a non-fatal followed by a fatal within 4-hours. Doug stated that the way that the data flows in Qwest and WorldCom is that by the time it gets to WorldCom’s system or back to the Qwest system, the 4-hours has expired. The fatal is on its way in and WorldCom has to work the fatal like the non-fatal was worked. Doug stated that the Qwest system data does not have a direct/unimpeded path to the WorldCom system. Doug stated that this competes with local rejects from other companies. Denis Martinez/Qwest stated that it sounds like WorldCom wants to eliminate non-fatals and will either accept or get a reject. Doug Lacy/WorldCom stated that he would like non-fatals excluded, fatals have the same PON and Version. This looks like a duplicate to WorldCom and different groups, within WorldCom, work the fatals and non-fatals. This can cause them to be worked differently. Denise Martinez/Qwest stated that when Qwest sends a non-fatal, sees as an open request and is waiting for additional data from the CLEC. Denise stated that once a fatal reject is sent, Qwest has stopped all work. WorldCom stated that in not getting the non-fatals rejects, it would allow the WorldCom footprint to be consistent. Denise Martinez/Qwest asked if this comes down to WorldCom only not getting non-fatals and asked if WorldCom is asking for a choice of accepting or not accepting non-fatals. Liz Balvin/WorldCom stated that she would like an LOE for the choice of receiving non-fatals or not. Denise Martinez/Qwest stated that other CLECs might want to receive non-fatals. WorldCom stated that it could be to another CLECs advantage to work non-fatals. WorldCom stated that with their volumes, non-fatals get in the way of their working a fatal reject. Liz Balvin/WorldCom asked for an LOE for Qwest to provide the option of receiving or not receiving non-fatals. Would also like an LOE for the option to eliminate duplicate rejects, same PON and Version number. Doug Lacy/WorldCom stated that he does not want to eliminate all rejects, could be different errors. Liz Balvin/WorldCom agreed. Denise Martinez/Qwest stated that if Qwest LOEs for non-fatals as an option, that would take care of the other point. Doug Lacy/WorldCom stated that that was correct. Liz Balvin/WorldCom stated that it looks like the only option is to not get non-fatals. Paul Eslinger/WorldCom asked to clarify that if a non-fatal is not worked, if a fatal would be sent. Denise Martinez/Qwest stated that if the non-fatal were suppressed, then at the 4-hour point, the fatal would go out. Denise stated that this would create a delay in WorldCom’s receipt of the notification. Denise stated that the only other option is that Qwest could immediately send a fatal, but that would significantly increase the LOE. John Gallegos/Qwest agreed that an immediate fatal would be a bigger LOE. Doug Lacy/WorldCom stated that if WorldCom were to accept the non-fatal right away, the LOE would be smaller. Liz Balvin/WorldCom requested that WorldCom be provided 2 LOEs. LOE 1 would be for the suppression of non-fatals, with the CLEC having a 4-hour delay in the fatal reject. LOE 2 would be for Qwest to offer a choice of receiving or not receiving the non-fatal rejects based on CLEC criteria. John Gallegos/Qwest agreed to provide the requested LOEs.

Establish Action Plan Peggy Esquibel-Reed/Qwest stated that this CR is due for presentation, by WorldCom, at the February 20, 2003 Systems CMP meeting.

CenturyLink Response

March 7, 2003

RE: SCR013003-01 (Issue Single Reject for Same PON and Version)

Based upon additional research conducted by Qwest, there are 2 proposed options for this Change Request. The proposed options are as follows:

Proposed Option 1: Suppression of non-fatal rejects with the CLEC having a 4-hour delay in the fatal reject. The estimated Level of Effort for proposed option 1 is 1170 - 1950 hours.

Proposed Option 2: Offer a choice of receiving or not receiving the non-fatal rejects based on CLEC criteria. The estimated Level of Effort for proposed option 2 is 1370 - 2280 hours.

At the March Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request. At the March Systems CMP Meeting, one of the above noted solution option’s must be chosen.

This Change Request is an eligible candidate for the IMA 14.0 vote.

Sincerely, Qwest

-- DRAFT RESPONSE

February 12, 2003

RE: SCR013003-01 (Issue Single Reject for Same PON and Version)

Based upon additional research conducted by Qwest, the Level of Effort for this Change Request is estimated to be 1370 - – 2280 hours. This Level of Effort is based upon information received and shared during the Clarification Call held on February 6, 2003 (meeting details are in the Project Meetings Section of this CR). This Level of Effort is for Qwest to offer a choice of receiving or not receiving the non-fatal rejects based on CLEC criteria.

At the next Monthly Systems CMP Meeting, CMP participants will be given the opportunity to comment on this Change Request and provide additional clarifications. Any clarifications and/or modifications identified at that time will be incorporated into Qwest's further evaluation of this Change Request.

This Change Request is an eligible candidate for the IMA 14.0 prioritization vote.

Sincerely, Qwest