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Open Product/Process CR PC122701-1 Detail

 
Title: Qwest to offer line conditioning to qualify a loop for Qwest resale DSL service.
CR Number Current Status
Date 		Area Impacted Products Impacted
PC122701-1 Denied
3/20/2002 		Pre-Ordering, Provisioning Resale, Other (DSL)
Originator: Stichter, Kathy
Originator Company Name: Eschelon
Owner: Pennington, Freddie
Director:
CR PM:

Description Of Change

To provision DSL on a line, the line needs to meet certain qualifications. These qualifications include but are not limited to loop length, insertion loss, no bridge taps and no load coils. Currently a significant number of 1FB POTS lines ordered do not qualify for Qwest resale DSL. At this time Qwest does not offer line conditioning to qualify a line for Qwest resale DSL. Eschelon asks Qwest to offer line conditioning so more loops qualify for Qwest resale DSL.

Date Action Description
12/27/2001 CR Submitted by Eschelon 
12/27/2001 CR acknowledged by P&P CMP Manager 
1/2/2002 Eschelon contacted to coordinate clarification call 
1/9/2002 Clarification meeting held. 
1/11/2002 Draft clarification meeting minutes issued to Eschelon 
1/28/2002 E-mail from Eschelon with working example 
2/20/2002 February CMP meeting: General clarification with CLEC community. CR status changed to "Evaluation" Meeting discussions will be set forth in the Product/Process Draft Meeting Minutes contained in the Product/Process CMP Meeting Distribution Package 03/20/02 
3/12/2002 Draft response dated 02/25/02 issued to Eschelon. CR Status changed to "Presented" 
3/20/2002 March CMP Meeting: CR was denied. CR Status changed to "Denied." Meeting discussions will be set forth in the Product/Process Meeting Minutes to be posted on the CMP Web site 
3/20/2002 CR Open/Closed Status changed to Closed per agreement at 03/20/02 Monthly CMP Meeting that CRs having Denied status should also reflect Closed Status 
3/21/2002 Formal response dated 02/25/02 posted to CMP database 
3/22/2002 Formal response dated 02/25/02 issued to CLECs. Notification CMPR.03.22.02.F.01240.CR_Responses 

Project Meetings

01/28/02 E-mail from Eschelon with working example

Subject: CR PC122701-1 Resale DSL Conditioning Date: Mon, 28 Jan 2002 11:30:42 -0600 From: "Stichter, Kathleen L." To: tmead@qwest.com CC: "Johnson, Bonnie J." Todd, Here is an example of why Eschelon is requesting Conditioning on resale DSL. Eschelon sold a DSL to a customer. When we went to pre-qualify the results were, Loop does not qualify for Megabit Service: insertion loss is too high. The customer went to Qwest and ordered DSL through Qwest. When investigated we found that Qwest offered to provision a new line with DSL to see if the new line would qualify. The new line did qualify for DSL. Now the customer has 1 extra line that they do not need and will be removing. This could have been avoided if this CR were accepted. One of the existing lines could have been conditioned to handle the DSL. Please get this information to the Qwest SMEs assigned to this CR. Thanks

Clarification Meeting

2:00 p.m. (MST) / Wednesday 9th January 2002 PC 122701-1 Qwest to offer line conditioning to qualify a loop for Qwest resale DSL service

Attendees: Kathy Stichter / Eschelon Tina Shiller / Eschelon Todd Mead / Qwest Bob Shaheen / Qwest Nadine Jensen / Qwest

Review Requested (Description of) Change: - Kathy read out the description from the change request: "To provision DSL on a line, the line needs to meet certain qualifications. These qualifications include but are not limited to loop length, insertion loss, no bridge taps and no load coils. Currently a significant number of 1FB POTS lines ordered do not qualify for Qwest resale DSL. At this time Qwest does not offer line conditioning to qualify a line for Qwest resale DSL. Eschelon asks Qwest to offer line conditioning so more loops qualify for Qwest resale DSL." - Bob qualified that you can have bridge tap on a DSL line, it just causes a loss of signal strength - Kathy stated that if there is anything stopping DSL going on the line they want to be able to order line conditioning up front. - This request is for a product that currently does not exist. It is not just something not available for Resale.

Areas Impacted: Pre-Ordering, Provisioning

Products Impacted: Resale DSL

Confirm Right Personnel Involved: Freddi Pennington is the owner of this CR. Todd will inform Freddi.

Identify/Confirm CLEC’s Expectation: New process or product

Establish Action Plan: Eschelon may present this CR at the January CMP meeting (01/16/02). General Clarification by the entire CLEC community will take place at the February CMP meeting (02/20/02) and Qwest will provide a response at the March CMP meeting (03/20/02). Freddi 03/20/02

CenturyLink Response

February 25, 2002

Kathy Stichter ILEC Relations Manager Eschelon Telecom Inc. 720 2nd Avenue South, Suite 1200 Minneapolis, MN 55402

SUBJECT: Qwest’s Change Request Response - CR # PC122701-1 Resale DSL Conditioning

Eschelon requested that Qwest provide a DSL line conditioning service for resale.

Qwest DSL product management does not offer DSL line conditioning service and it is not available to retail end-user subscribers.

Qwest does not offer for resale a service that it does not provide its own retail end-user subscribers.

Sincerely,

Freddi Pennington Resale/PAL/UNE-P Group Manager Qwest

Cc: William Campbell, Director Structure & Loops, Qwest Jasmin Epsy, Senior Director Product Marketing, Qwest Teresa Taylor, Senior Vice President Product Management, Qwest

Information Current as of 1/11/2021