Wholesale: Products & Services

Open Product/Process CR PC121608-01 Detail

Description Of Change

More useable CNLA; improved ability to locate notices

Project Meetings

1/20/10 Product/Process CMP Meeting Mark Coyne-Qwest said we are still not able to close this CR due to the remaining notices to be placed.

12/16/09 Product/Process CMP Meeting Mark Coyne-Qwest said we had hoped to have this work completed but that we are continuing to work on moving the notices to the correct categories in CNLA. We will revisit in the January CMP Meeting.

11/18/09 Product/Process CMP Meeting Mark Coyne-Qwest said we have reviewed all notices and are now moving them in CNLA. We will revisit in the December CMP Meeting.

10/21/09 Product/Process CMP Meeting Mark Coyne-Qwest said we are still moving the last of the process notices and will revisit in the November CMP Meeting.

9/16/09 Product/Process CMP Meeting Mark Coyne-Qwest said we will continue to leave this CR open. He said we are still cleaning up some of the history and hope to complete by mid October.

8/19/09 Product/Process CMP Meeting Susan Lorence-Qwest said we will continue to leave this CR open. She said we had hoped to have the history review completed by 8/1/09 but we still have product/process notices we are looking into.

7/15/09 ProductProcess CMP Meeting Mark Coyne-Qwest said this was effective 5/29/09 and asked if there was any objection to closure. Kim Isaacs-Integra asked if the historical notices had been moved to the correct category. Mark Coyne-Qwest said there were a few outstanding notices that we plan to have moved by 8/1/09. Kim Isaacs-Integra asked that we leave this CR open until the August meeting. Mark Coyne-Qwest – agreed to leave open and to re-address in August meeting.

6/17/09 ProductProcess CMP Meeting Mark Coyne-Qwest said this was effective 5/29/09 and there was still cleanup going on. We will leave open for 1 more month.

5/20/09 Product/Process CMP Meeting Mark Coyne-Qwest said that the level 2 notice was sent 5/1/09 to become effective 5/29/09. He reminded everyone the goal is to migrate all notices by 5/29/09 but due to the volume of notices we may go beyond that date. After that date, notices that have not been moved will be placed in the MISC category.

4/15/09 Product/Process CMP Meeting Mark Coyne-Qwest said that there have been a number of adhoc meetings and that the matrix is being updated and will be sent out to the CLECs later this week for review. He said that we will be reviewing this internally and will send a notice possibly this week or early next week. Bonnie Johnson-Integra said that she wanted to talk about the 2 outstanding action items from the last call. Susan Lorence-Qwest said that for those who were not familiar with the questions, they are posted to the Wholesale Calendar, March 26th adhoc meeting. She said that the 2 issues were associated with how we were using the Contract category in CNLA. She said that the other issue was associated with the Regulatory category. Bonnie Johnson-Integra said that they don’t agree that template is a contract and should fall under Contract. She said that Qwest (4/24/09 Comments to minutes received from Integra) said they are going to keep it under Process and that as long as Qwest has a separate category they would agree. She said that Qwest also said that they would be including a sub note for Template. She said that when Qwest made the 1st run of the Expedite PCAT and the Arizona order, they objected to Qwest making any other changes that were not related to the Regulatory order. Bonnie said they believe that any changes as a result of a Regulatory order should only be what is Regulatory in nature. She asked for an example of when you are going combining changes that are non-Regulatory with Regulatory changes as a result of an order. Susan Lorence-Qwest said that is the only example of that are with changes where clarifications were included. Susan said that we did get with our SMEs to separate those. Susan said that in every other instance we used the level 1 and level 3 change categories related to the Regulatory order under Product/Process. Susan said that the example of where they would be mixed would be for a CMP release notice with a system release where there may be something else incorporated in that release. She said that with the 22.1 point release, the LNP port requirements, that would have included Regulatory in the subject line because it was system notification update specific to that Regulatory order. Susan said that if there happened to be a Regulatory that could fit in an upcoming release, for example, the upcoming release in April, we could accommodate the current release date and add Regulatory requirements to meet that period of implementation. She said that was the example in the bottom as including Regulatory in the subject line that we wouldn’t commit to putting it there because there all other things in that system release beside just Regulatory changes. Bonnie Johnson-Integra said they agree and does understand the system issue. She said if there are PCAT updates associated with the system work, those PCATs updates should be kept separate. Susan Lorence-Qwest said that we could agree to that but that she did have a concern if there was an LSOG change and those updates are in the full blown LSOG release she would want to work with the documentation SMEs to see how difficult it would be to split those out. Bonnie Johnson-Integra said that the releases are smaller than they used to be and asked if Qwest could check on that. She said they would consider making an exception for those if there isn’t a tremendous amount of difficulty. Susan Lorence-Qwest said that we agree if those Product/Process updates are distinct. Susan said that we hope to get the matrix out by the end of the week to give everyone a chance to see what has been agreed to and then get the notice out early next week. She said that there are some benefits to this application and format that we want to introduce.

3/18/09 Product/Process CMP Meeting Mark Coyne-Qwest said that we had an adhoc meeting on 3/2/09 and the matrix is being updated with the changes. Bonnie Johnson-Integra said that they would like to see the final matrix. Susan Lorence-Qwest said that she will be sending out the final view of the categories to all meeting participants. Brenda Bloemke-Comcast asked that another call be scheduled. Susan Lorence-Qwest asked if everyone was ok with issuing a Level 2 notice. Bonnie Johnson-Integra said that would be fine if we have agreement on the final view. Susan Lorence-Qwest said that there should be no outstanding issues. Kim Isaacs-Integra said that they would like to look at it as a whole.

2/18/09 Product/Process CMP Meeting Mark Coyne-Qwest said that we have had several adhoc meetings and another is scheduled on 2/19. Mark said that we will leave this CR open.

2/19/09 Adhoc Meeting Attendees: Bonnie Johnson-Integra, Kim Isaacs-Integra, Brenda Bloemke-Comcast, Kasha Fauscett-Comcast, Susan Lorence-Qwest, Carrie Bell-Qwest, Sandie Tekavec-Qwest, Lynn Stecklein-Qwest Susan Lorence-Qwest said that the agenda and a screen print Web example were posted to the Wholesale calendar. Susan said we would like to start by talking about the Web example. She said that the one concern was that you had to scroll page by page in the subcategory and that all the notices did not display on 1 page. She said another concern was that you couldn’t search by the notice number or key word. Susan said that this new functionality should resolve these concerns. Carrie Bell-Qwest said that Qwest is very excited about this new functionality and knew that everyone was interested in not having to scroll thru page by page to find the notice that you were looking for. Carrie said that the example provided shows that you will have the capability to select a notice in a subcategory and see all the notices from that section on one page be able to scroll from top to bottom and see the notices in order by date. She said that you will have the opportunity to do a find within the page when you type in a word. Carrie said that this will be a handy feature and will be helpful when it comes to searching for notices. Carrie said that we have also added the search results with the total number of notices at the top of the page. Susan Lorence-Qwest said that currently that information is at the bottom of the page with the range and now you will have the capability to look at all of them. Susan said that it is really quick and smooth. Kim Isaacs-Integra said there is a search function at the top of the page and asked if you would you need to know the name of the category or subcategory. Susan Lorence-Qwest said that you would. She said that we wanted to make it clear so we don’t have overlap among the categories and subcategory categories. Susan said that it defeats the purpose if you have to go thru multiple categories to look for a notice. Kim Isaacs-Integra asked if there would be an opportunity to get the full list by category. Carrie Bell-Qwest said that it currently works by category and subcategory connected. She said that the other option is to search by year and month and wondered if that might cover it. Kim Isaacs-Integra said that searching by year would be better than searching by the year and month. Carrie Bell-Qwest asked if they would have any idea of the subject they are looking for in this example. Kim Isaacs-Integra said that they would have a slight idea of the subject and time. Carrie Bell-Qwest said that we can check into that. Kim Isaacs-Integra said that she did like the new functionality. Bonnie Johnson-Integra said that they really appreciate the change. She said that when you click on the link to get to the notices in CNLA it takes along time to load. She asked if this change will alleviate the time it takes to load CNLA. Carrie Bell-Qwest said that the database if very large with many attachments. Carrie said that we are moving to a new platform and would hope to see some improvement. She said that we could not guarantee that it would, for example, go from 5 seconds to 1 second. She said that we are looking at ways to improve this tool within our budget and time limitations and if we find an opportunity we can look at that. Bonnie Johnson-Integra said that it was not a request just a question. Carrie Bell-Qwest said that our major focus for this rework is to look at the categories and pair down some of the categories that will streamline the tool. Bonnie Johnson-Integra asked if the find function would only apply to what is on the page and not anything embedded in the announcement itself. Carrie Bell-Qwest said that was correct. Susan Lorence-Qwest said that it was similar to any search capability. Susan thanked Kim Isaacs (Integra) for her proposal on the categories. She said that Qwest proposed two CMP subcategory categories – CMP Process and Meetings and Integra suggested adding the categories of Escalation, Oversight, Voting and Prioritization. She said that the 4 letter abbreviation will change when they are sent thru mail outs and today they only have the category abbreviation. Susan said that going forward we will also be adding a subcategory in the notice number in addition to the date. Susan said the subcategory for Escalation would be ESCA and for Oversight it would be OVRS. Susan said that in the Escalation category there are no meeting notices and the Oversight category requests for membership, submitted issues and their outcome would be included. She said that the notices for an Oversight are e-mails. She said Integra’s proposal is that that these subcategories would include Meeting notices and said that Qwest would like to keep those in the MEETS category vs. under the subcategory of Escalation or Oversight. Bonnie Johnson-Integra said that she understands that e-mails to the Oversight members are sent to coordinate a date and time for Oversight meetings and is not notice. She said that that the Oversight Committee members have not been updated and asked when that will be done. Susan Lorence-Qwest said that she has it on her calendar and will get it updated. Bonnie Johnson-Integra said that in the Oversight section of the CMP document it states that anyone can attend these meetings. She said that we could talk about this at a later date but that she though notices should be sent for Oversight and Escalations. She said that she wants to get all information for Escalations and Oversight in one place and in the same category. She said that she received feedback from other CLECs and that they operate in the same mode. Susan Lorence-Qwest said that the Meeting category would have all adhoc meetings and if we determine that meetings should be in the Escalation and Oversight category, they would not be in both places. Bonnie Johnson-Integra said that if it’s not related to an Escalation or Oversight issue it would be in the meeting category. Susan Lorence-Integra said that we had an issue with the Voting and Prioritization category. She said that those are held at meetings and there will always be a notice. She said that the number of prioritization notices is low and that we would like to keep all adhoc meetings together with the exception of what we just talked about on Escalations and Oversight. She said that if you wanted to know about the most recent vote notice and you do a search it would take you to that vs. having a subset of Voting or Prioritization and trying to figure if it was associated with a CR, adhoc meeting, exception etc. She said that they are noticed on a meeting notice and would include vote disposition, late adder or any kind of vote and would be under Meeting vs. adding a subcategory. She said that we are trying to make sure they get to where they should be slotted and would like to make it as clean as possible. Bonnie Johnson-Integra said the last place she would look for Voting or Prioritization notices would be in Meetings and does not logically make sense to her. She said that the subcategory full name doesn’t identify Votes or Prioritization. She said that Agenda, Announcements and Materials for the full name is broad and general. Susan Lorence-Qwest asked if it would help to add Vote to that because the vote always occurs in a meeting. Bonnie Johnson-Integra said that she would not look there but if the subcategory included the full name, it might work. Kim Isaacs-Integra said it would work if the subcategory included the full name and if there was some way to know that Meets includes Voting and Prioritization. Susan Lorence-Qwest said that we could include Meeting agenda, Announcements, Materials and Votes. Kim Isaacs-Integra asked where the full name would appear in the tool. Susan Lorence-Qwest asked Carrie if we could put the full name in the description at the top of the page. Carrie Bell-Qwest said that you would have already selected this information on the page you are looking at. She said that we can put it on the initial page when you select the subcategory Kim Isaacs-Integra said that it would work if it is in the pull down. Susan Lorence-Qwest said that we could make the subcategory Meetings, Announcements, Material, Vote Disposition with the full subcategory name. Bonnie Johnson-Integra asked if there was a character limitation. Carrie Bell-Qwest said that she would have to check but said that the shorter it is would better for the drop down box. Susan Lorence-Qwest suggested we could take out Agenda and make Meeting - Announcements, Material, Votes and Disposition. Carrie Bell-Qwest said that we currently have Change Management Process/Meeting agenda/Announcement/Materials. She said that she we could add approximately 5 more characters to that. Bonnie Johnson-Integra said that she did not have a problem with removing Agenda. Susan Lorence-Qwest said that we could have Meeting Announcements, Materials, Vote and Disposition. Bonnie Johnson-Integra said that you could abbreviate those words and eliminate some of the characters. Carrie Bell-Qwest said that the character limitation is 70 maximum. Susan Lorence-Qwest said that to be clear, we could leave Meetings and Announcements and Vote Announcement and Disposition. Network Susan Lorence-Qwest said that Integra proposed adding Disclosure as a subcategory and wanted to understand because the Copper Retirements that Qwest proposed is a Disclosure. Susan asked if Integra was proposing that everything other than a Copper Retirement would go in there. Kim Isaacs-Integra said that if you are adding a subcategory of COPR it would work as its own subcategory. Sandie Tekavec-Qwest said Qwest’s original proposal did include COPR. Susan Lorence-Qwest said that if we include COPR that will include a lot of the notices. She said that we could look at having Tech Pubs, COPR. She said that Integra proposed including STP and said that STP has a fairly low volume. Sandie Tekavec-Qwest said that there were only 16. Susan Lorence-Qwest said that we were thinking that the rest would fit under Announcement. Bonnie Johnson-Integra asked if they could recommend the same thing for STP, Tandem and Homing and identify those in the subcategory full name. Susan Lorence-Qwest agreed. She said that we will not go forward with Disclosure, STP, Tandem and Homing. She said that we will eliminate Engineering, Meeting and keep COPR. Process Susan Lorence-Qwest said that Qwest originally proposed a MISC category until we settled on what the subcategories would be. Susan said that this would allow us time to review the hundreds of notices and assign them to the most appropriate category according to our guidelines. She said that the MISC category was not meant to be a permanent category but to allow us to review all notices. Susan said we may still have something that may be appropriate for this category and we don’t want to remove. She said that we have proposed Bill, COLLO (Kim agreed), MTC and ORD. Susan said that with Ordering we thought that Ordering, Preorder and Provisioning would all be in one general subcategory. She we believe that generally when you send an Ordering notice there is overlap with Preorder and Installation. Susan said we thought with the enhanced capability it could be one general subcategory with the sub set underneath. Bonnie Johnson-Integra said that would be a big folder. Sandie Tekavec-Qwest said she thought we were agreed to Ordering and Pre ordering and not to include Provisioning. Bonnie Johnson-Integra asked if the subcategory would be ORDR and that we could have the full name be Preorder and Ordering. Kim Isaacs-Integra said that would work. Susan Lorence-Qwest said that Migration and Conversion would follow under the Ordering subcategory. Kim Isaacs-Integra agreed as long as they could get the full name included. Brenda Bloemke-Comcast asked if there would be a subcategory name for Migrations and Conversions. Susan Lorence-Qwest said that the subcategory would be ORDR and the full name would show Pre Ordering, Ordering, Migrations and Conversions. Kim Isaacs-Integra said they proposed that Migrations would fit better in Provisioning and Installation but as long as it is identified in the pull down menu it would work. Susan Lorence-Qwest said there were only 4 Migration and Conversion notices in 2007. Sandie Tekavec-Qwest said that there were 15 Provisioning and Installations notices from 2007 forward. Susan Lorence-Qwest asked if Integra felt that Migrations would fit better in Provisioning and Installations. Kim Isaacs-Integra said yes. Susan Lorence-Qwest said that would work as long as we are specific. She said that we would have Pre Ordering, Ordering, as one and Provisioning, Installation and Migration as another. She said that for the SIG we could use SIGX or SING for the abbreviation. Bonnie Johnson-Integra said that they preferred a letter on the end and X is fine. Susan Lorence-Qwest said that we will add Contracts which will include Account Management and CSIE. Susan said that Qwest would like to propose, instead of having a separate category for Expedites and Escalations, that they would go under the Contract subcategory. Kim Isaacs-Integra agreed and would be noted in the full name. She said that is how they are coming across today. Susan Lorence-Qwest said that Listing would be a separate subcategory as LIST and Contracts would be CNTS. Susan said that the MCC volume is very low and asked if we could put them in the broad MISC category. She said that anything that is not a clean fit would go into MISC and that we struggled with having a small number of notices in a subcategory Bonnie Johnson-Integra said that as long as you identify it in the full name. She said that if we decide consciously to put something in a category and if we have enough categories, they don’t object to the MISC category. Kim Isaacs-Integra agreed as long as the subcategory name identifies it and would be the same for process trials. Susan Lorence-Qwest said that will care for MCC, Expedites under Contacts and Process Trials and Tax will be under MISC. Susan said that LSOG would be a good category to add and said that when we do a release notice for IMA the correlating Level 2 notice would be under LSOG. Bonnie Johnson-Integra said that would be great. Kim Isaacs-Integra said that there has been confusion with the new process for example on Collo Augment Form. She said that these changes are associated with the actual process and not a notification of the change to the product. Susan Lorence-Qwest said that was a good point. She said that if you go to the Wholesale page and look under CLEC local interconnection, there are 3 drop downs Products Services/Solutions and has all of the PCATs. She said that anything that notifies on any of those would be under a Product notice. Susan said that under business procedure (i.e. collo process) anything that falls under collo would then be given that subcategory. She said that Directory Listings would be the Directory Listings Providers business procedure. Kim Isaacs-Integra said that explanation helped because sometimes there are Product/Process Crossovers. Susan Lorence-Qwest said that sometimes they are not always put into CNLA where they should and is why we want to clean it up. Bonnie Johnson-Integra said that we skipped over Contract and said the she assumed Qwest did that because they have concerns on their proposed changes. Susan Lorence-Qwest said that when we send out a notice for a Negotiations Template or Amendment they are sent as a Process notice. Susan said that we are proposing to send them under a different overall category instead of Process. She said that some of them would come under Contract and under Contract we break out Commercial Agreement, Amendment, and Interrogatory. She said that we are proposing to separate process so that process is specific to business procedures and not to the notices associated Amendment updates, Negotiation Template, SGAT etc. Sandie Tekavec-Qwest said that they are non CMP notices that are guided by Regulatory. She said they do not apply to your individual ICA and we are wavering whether to put them. Brenda Bloemke-Comcast asked what is affected if they don’t affect the individual ICA. Susan Lorence-Qwest said that we were trying to keep those separate. Bonnie Johnson-Integra said the concern is that Regulatory is limited to Regulatory and is the result of some type of an order. She said that they were not amenable to having a subcategory of Regulatory with the changes that Qwest made to the Negotiations Template or Commercial Agreements under Regulatory. She said those are Qwest initiated changes and not the result of Regulatory proceedings that resulted in an order. Bonnie said that she did not object with these going in Contract as long they are not notices specific to the individual ICAs. Susan Lorence-Qwest agreed and that we were trying to get a clean way of identifying those and not keep them under Process. Susan said that we could look at some examples in the next call and tell you where they would fall going forward. Susan said thanked everyone and said that she will schedule another meeting.

1/21/09 Prod/Proc CMP Meeting Susan Lorence-Qwest stated that an adhoc meeting was held on 1/15/09. She said that Qwest took an action item to look at the search capabilities in CNLA for improvements. She said in that meeting, Integra agreed to review the categories and subcategories and send back a proposal. Susan said that we will be sending out a notification for an adhoc meeting in a week or so.

1/15/09 CMP Adhoc Meeting CNLA Categories and Sub Categories Attendees: Bonnie Johnson-Integra, Kim Isaacs-Integra, Joyce Bilow - McLeod, Brenda Bloemke-Comcast, Kasha Fauscett-Comcast, Lorianne Burke- XO, Doug Allen-AT&T, Susan Lorence-Qwest, Paulette Hauck-Qwest, Carrie Bell-Qwest, Judy DeRosier-Qwest, Lynn Stecklein-Qwest

Susan Lorence-Qwest said that this started with a Level 2 notice Web update that went out on 11/24/08. We received some objections from Integra and held an adhoc call on 12/15/08. Susan said that in that meeting we agreed to retract the level 2 notice and issue a Level 4 CR PC121608-01 that will be presented in the January CMP meeting. Susan said that in the 12/15 meeting we talked about the categories and subcategories and it was suggested in the December ad hoc call that rather than going through all the notices in CNLA together, each CLEC that wanted to participate would take a category of notices, i.e., Network. Susan said that in Qwest’s original proposal, in the Network Category, Qwest proposed elimination of 2 sub-categories: Engineering and Meeting. Qwest also had proposed that Tech Pubs and Announcements would be retained and a new sub category Copper Retirement added. She said that Qwest had reviewed all notices and placed assigned them to existing/new sub categories. Susan said that a lot of the notices in CNLA were not appropriately placed in the right sub category and we wanted to make it easier to find the notifications. She said that based on volume, there may be sub categories that do not need to be retained. Notices categories that are most critical would be reviewed and the group would get back together in another meeting to review the suggestions that CLECs or Qwest come back with. Susan said that Qwest considered the volume in CNLA and when you click on the category, you can see the volume of notifications for each subcategory. She said that if you see there are only 1 or 2 notifications, they may not have to be reviewed. She asked if everyone wanted to come up with the list of categories/subcategories that need to be reviewed and assign those. Bonnie Johnson-Integra said she was not sure if she agreed with the proposal not to review those sub categories that only have a couple of notices. She suggested that we review those together because they don’t contain the volume of some of the other categories. Susan Lorence-Qwest said that we did not want to go through notice by notice with this large of a group. We can look at the category and sub category and based on work that Qwest has completed, see if CLECs agree with our proposal. Bonnie Johnson-Integra said that she is not certain that there was a lot that they agreed with from the last call. She said that Integra would be willing to provide comments on those that we don’t go through notice by notice and how we feel about Qwest’s proposal. Susan Lorence-Qwest said that we could start with looking at CMP notices. There are currently 5 categories and we proposed that, due to their small volume of notices, three subcategories would be eliminated: Redesign, Distribution List and Change Requests. Susan said that in the 12/15 meeting, Integra indicated that they wanted more categories and asked if anyone else had any further suggestions. Bonnie Johnson-Integra said that she had not had an opportunity to review the categories any further. Kim Isaacs-Integra said that her recommendation for CMP notices for additional review would be on Escalation, Oversight and those requiring a vote and asked where they would fall now. Susan Lorence-Qwest said of the two subcategories being proposed – CMP Process and Meetings, they would fall under CMPP (CMP Process). She said that Process is for anything that does not fit under a Meeting. She said that if you look at escalations, we have had around 45 in CMP. Kim Isaacs-Integra said that the problem in CNLA specific to CMP Process, you have to scroll through every page to find the escalation because there is no way to search for a particular notice. She said that you are going to make the folder bigger, there is no way to search on a notice number or key word. Kim said that this would make the categories more inclusive to find things. Susan Lorence-Qwest said that she was not aware that some of these categories were used that frequently, such as looking for specific notifications on an Escalation, Vote Required, Oversight and Prioritization. Kim Isaacs-Integra said that maybe Prioritization and Voting could be in one folder. Bonnie Johnson-Integra said that if we created an Oversight subcategory, the related meeting notices would go into that category. She said that rather than separating them and having meetings in one subcategory, the related ad hoc meeting notices should be in that grouping, Oversight, Escalation, and that is what she meant by expanding them. She said that Integra is in the CNLA all the time and finds it difficult to find notices. She appreciates Qwest bringing this up because they agree it needs some work. Integra thinks the Qwest recommendation will make it harder rather than easier. Susan Lorence-Qwest said she has captured their concern and asked if other CLECs on the call agree that meetings should be put in a subcategory with Escalation or Oversight vs. having a separate Meeting folder. Joyce Bilow-Paetec said that she agreed with Integra and that it would be easier. She said that sometimes it takes longer to search than reading the documentation. Brenda Bloemke-Comcast agreed. Susan Lorence-Qwest said that Qwest agreed that it can be difficult to find things because of where they are today. She said that her question is that from a CMP category, we could expand the subcategories to Escalation, Oversight, Prioritization, and Vote notices. She asked if we wanted to assign these three additional subcategories or are there others needed. Bonnie Johnson-Integra said that Integra could take that CMP category to see if there should be additional ones. Kim Isaacs-Integra said that she did not think there were additional subcategories. Susan Lorence-Qwest said that we have Escalations, Oversight and Vote related notices. She said that there may be an issue on the notices requiring a vote. She said that there could be an escalation requiring a vote and what she is hearing would be an overlap. She said that a notice requiring a vote could be associated with an escalation. What Qwest is trying to do is make the categories clean so you can be clear on where to find something. Bonnie Johnson-Integra said that if she is looking for anything that has to do with an escalation, she would look in the escalation folder. She said that with Oversight, there aren’t any votes. She asked if changes to the CMP document would be an appropriate subcategory. Susan Lorence-Qwest said that the only thing that she could see would be go into Oversight is an Announcement that we have an Oversight issue, a request for names submitted for oversight membership, or a resolution for Oversight. Susan said that In the case of CMP Document changes, those go with a Change Request. Bonnie Johnson-Integra asked where adhoc meetings would go. Susan Lorence-Qwest said that an adhoc meeting would be all the meetings that have been established but if the group wants them to fit with the a specific topic, i.e., Vote related notices vs. escalation, that would have to be made very clear. She said that it should be clear where to look without putting a lot of documentation on the page. She said that if Integra is saying that a meeting vote would go with Escalations, we need to rethink the Vote subcategory. She said changes to the CMP Document could be a subcategory and you may only have 10 notices in there. She asked how someone would really find a CMP doc change notice. Would you look for those notices there or would they go to the CMP change request site and look for notices that have a CM designation. Kim Isaacs-Integra said that it would be ideal if in CNLA they had the ability to use a search key and get all the notices for a particular subject. She said that today they have to go through many pages to get what you are looking for. Bonnie Johnson-Integra said that you almost have to find what you are looking before you find what you are looking for. Kim Isaacs-Integra said that there is no way to search besides guessing where a notice could have been under and when. Bonnie Johnson-Integra said that she could get the notice number from the history log but it depends on what level is. She said that if you could get the process notification number and be able to put that in would be great. Susan Lorence-Qwest said that would require a significant change to the CNLA to change the search capability. She said that the Qwest proposal was to change the categories and subcategories to make them more usable and not make changes to the search capability. She said that we can take a look at their request to see if there is any possibility there. Bonnie Johnson-Integra said that we should go through the categories and assign them. She said she was not sure that anyone has any extra time and wanted to make sure that all CLECs on the call want to participate in this effort. Susan Lorence-Qwest agreed that it takes a lot of time and analysis. She said that we don’t want to go through the process again until we know what is desired. Susan asked if anyone else besides Integra wanted to take a category and determine if what Qwest has proposed is appropriate. Kim Isaacs-Integra volunteered to review the proposal and send something back to Qwest. Kim said she knows how they could be organized to make it easier and could send back a proposal. Brenda Bloemke-Comcast asked if Integra was going to look at all categories. Kim Isaacs-Integra said that she would review all categories. She said that she receives all the notices and knows how they come in and how she sends them out. She said that she has a method based on the current categories. Susan Lorence-Qwest asked that Integra use what Qwest has proposed as a starting point. Brenda Bloemke-Comcast said that she could take a category if Integra wanted to split them up. Kim Isaacs-Integra said that she would take the 1st shot and send back a proposal. Susan Lorence-Qwest asked if Integra had a timeframe so that we could schedule another call to review her proposal. Kim Isaacs-Integra said that she would be able to provide the information in a couple of weeks. Susan Lorence-Qwest that we will take the suggestion back to our web team regarding the search on the notice number. She said that capability is there once you have the date of the notice from the history log; you can go to that month and year. She said that you might have to scroll through 2 or 3 screens. Bonnie Johnson-Integra said that you don’t always find the notice in that month even with the notice number. She said that you could go through 4 screens and not find the notice in that month. Paulette Hauck-Qwest asked if when they are looking for notices, is it because they don’t have them? She said that she is looking into a large project that would give wholesale customers space in a Qwest server. She said that all notices would reside in a server and customers would be able to search for them when they wanted. Bonnie Johnson-Integra said that would be wonderful but they subscribe to notices for 7 different companies and not sure that is what they are looking for. Paulette Hauck-Qwest said that we will continue to share information on the project and thought that this historical file would be helpful. Bonnie Johnson-Integra said that she has at times had to request a cutoff to her notices so that her mailbox does not get full. She said that if she is looking for a notice, she will go to the Qwest web site. Joyce Bilow-Paetec said that she would like to be able to search by a letter, text, or word, and it would bring up all notices associated with it. Susan Lorence-Qwest said that there is a search function but does not necessarily come up with just the letters. Joyce Bilow-Paetec said that she can do that if she knows what year it is but spends too much time looking for it than she should. Susan Lorence-Qwest said that sounds like a huge change but we would take it back as a general question. Kim Isaacs-Integra asked if that change was as huge as this change by moving everything around. Susan Lorence-Qwest said that it sounds like a bigger change because it is taking all the history and putting it into a bank to be able to search for “collo”, for example. She said that every notice associated with “collo” would come up. She said it sounds like a huge Google search. She said she thought that taking the time to put them into correct subcategories would be easier than putting them into a huge database and expanding the search capability. Kim Isaacs-Integra said that other ILECs have search functions that makes it easier. Joyce Bilow-Paetec said that this search would have to be by year because it minimizes your search. Bonnie Johnson-Integra said that you already have the search functionality that gives you everything and that is part of the problem. She said that when they do a search in Wholesale, it comes up with things that aren’t even on the Qwest website like regulatory information. She said it sounds like you have already a search engine database and depending on how it is based, you could have it search only in the CNLA. She said that if you have big warehouse of data and if Qwest can provide them with the functionality, they wouldn’t need the rearrangement of subcategories. Susan Lorence-Qwest said that we can look at that internally. She asked if we were still proposing that Kim review the categories or did they want Qwest to look at the search capability first. Bonnie Johnson-Integra said that we can do it in parallel. She asked if Paulette knew if the search capability and functionality is out of the scope of what we normally do. Carrie Bell-Qwest said that we can take a look at something like that but with this project, we were not looking at changing the search functionality. She said that this project is more to address the categories and subcategories and to eliminate categories that were not being used. She said that she thought that the level of effort with something like adding expanded key word search would probably be out of scope. Carrie asked for more information on the example previously identified where the notice was in the wrong month. Carrie wanted to determine if it was an error so that she could correct it. Bonnie Johnson-Integra said that it was not an error. She said that it was a process notice dated 7/10/04 and it should have been in July, She said that she could not remember the details but the number date is not always in that month and it was her understanding that was by design. Carrie Bell-Qwest said that the notice should be in CNLA by month. Susan Lorence-Qwest said that between the Document review site, the history log, and CNLA, she has always found it in the correct month. Bonnie Johnson-Integra said that maybe it was Document review. Judy DeRosier-Qwest said that when Qwest issues a response to comments, we use a new notice number, but the responses are posted under the original notice number. Judy said that the notice that is issued will tell you where to find it. Carrie Bell-Qwest said that you should be able to find the notice in CNLA if you have the date. Kim Isaacs-Integra said that even when you have the date and go into the CNLA, i.e., for March 2008, there are 300 notices for that month and you still have to page through the entire month which is very frustrating. Carrie Bell-Qwest said that we can look at providing 1 full page with all of the notices so you don’t have to scroll. Susan Lorence-Qwest said that the volume of notices on CNLA is decreasing and we now generally have 60-70 per month and very rarely go over 100 anymore. Susan said that what Carrie is proposing would eliminate that frustration. Susan Lorence-Qwest said that we will schedule a meeting in a couple of weeks and take back some questions on search capability. She said that we will look at improvements to CNLA that would take you directly to a notification - or a broader search capability like a key word or a date. She said that Kim will look at proposing some modifications to the categories and subcategories that have been proposed.

12/15/08 CMP Adhoc Meeting CMP Adhoc Meeting CNLA Subject Line

Attendees: Bonnie Johnson-Integra, Julia Redman-Carter-McLeod, Brenda Bloemke-Comcast, Kasha Fauscett-Comcast, Wendy Chapman-Neustar, Susan Lorence-Qwest, Paulette Hauck-Qwest, Carrie Bell-Qwest, Judy DeRosier-Qwest, Lynn Stecklein-Qwest

Susan Lorence-Qwest said that documents for this meeting can be found on the Wholesale Calendar including current volumes as of last Friday that will help us go through the original matrix. She said that this call stems from a Level 2 notice change to eliminate or replace existing web functionality that Qwest sent out 11/24. She said that in that L2 notice we were proposing to correct and improve the notification categories in CNLA and also to improve how we send out notifications via our mail out system. She said that we wanted to provide a distinct category and subcategory so that you can locate them in the CNLA historical information. She said that we reviewed the volume of notices in CNLA and it is not very reflective of what categories they are placed in. She said that we want to go through and review every notice and re-post them to the correct sub category on a historical basis. She said that when the notice went out on 11/24, Integra had concerns about what we were changing and requested that we change this to a level 4. We requested this adhoc meeting to see if we can come to an agreement and hope that everyone will see that what we are doing is logical and that the true objective of this change is to improve your ability to locate notifications by category and would like the category to be more reflective of content. She said that as we go through the matrix we can touch on some of the questions that Integra has raised. Bonnie Johnson-Integra said that have they noted their objections. She said that Qwest said that they would like to move forward with a Level 2 and that the task at hand is bigger than that and will require some collaboration. She said that she thought the purpose of this meeting per the CMP process is to determine if the Level of this notice should be different than a Level 2. She said that they don’t disagree that the website needs some kind of help and just to pull up notices takes a lot of time. She said that they were thinking of links for the notices so that the load time is not as long as it is. Susan Lorence-Qwest said that is a different type of change than what we are proposing. She said that when we go through the list of volumes and compare to what we are proposing we hope you see that we are not making that significant of a change. She said that is why we want to go through the changes and if there is not a way to resolve we can retract and issue a Level 4 CR. Susan said that we are proposing they are 5 subcategories today’s and if you did a review of the notices 2 are assigned to re-design and 3 of them assigned to distribution list and what we are proposing that we only keep 2 of those subcategories – 1 is specific to adhoc meetings and 1 that is more process. She said we found to keep the category of change request is deceiving and that there could be process notices or adhoc meetings associated with a CR and it would be confusing on where to look. She said that we are proposing is that if the notice is specific to an adhoc meeting whether it is a CR or any kind of meeting it would go in the MEET subcategory and everything else would go under PROCESS if it was a change to disposition request, an escalation or anything in the CMP category that is not a meeting. Bonnie Johnson-Integra said that she does not agree and it makes it more difficult. She said that she does not disagree that you need a separate category for adhoc meetings. She said that she believed that the subcategories for the CNLA in most cases need to be expanded not reduced. She said if you are trying to add clarity and to find things it needs to be expanded. Paulette Hauck-Qwest asked if Integra was referring to all notices or just CMP notices. Bonnie Johnson-Integra said that she commented before that she disagreed with a miscellaneous category because it would be a catchall. She said that beside the Regulatory issue, her greatest concern is that by reducing the subcategories, Qwest is making it more difficult to identify notices. She would have a tendency to go the other way. Susan Lorence-Qwest said that if you look at the list there are 3 Distribution List notices and 2 redesign notices. She said that we are not going to be sending any more redesign notices and the distribution list is 3 and if you look at CRs She said that we could not come up with a more logical breakdown than Process and Meet categories and there was no sense in keeping those 3. She said that we will take note that you would like them expanded. Bonnie Johnson-Integra said that she has not taken the time to go through the notices which is why she wants to make this a collaborative effort and look at the notices to see what the CLECs think. She said that with the Level 2 notice there is no opportunity to do that. Susan Lorence-Qwest said that the next category is Contract and Qwest is proposing that we delete the Amendment and Interrogatory and leave Announcement. She said that the volume of notices did not warrant the subcategories that are there. Bonnie Johnson-Integra said that in her objection she said that there are specific notice provisions in the ICA that are required for Contract notices that have an impact to a CLEC. She said if Qwest chooses to use this process then you are free to do so as long as you are following the provisions of the ICA. Paulette Hauck-Qwest said that from a Contract notice perspective many of those are individual customer contracts and those kinds of contracts would never be in CNLA and from a search process you would never see those. Bonnie Johnson-Integra asked what would be sent out in this type of category. Paulette Hauck-Qwest said that these are very generic i.e. putting in new template on the website or and Out of Region change such as changing our name etc. anything specific to a Contract ICA is not a CNLA topic. Susan Lorence-Qwest said that in CNLA if you select Contract notices, the last notice we sent out was August of this year and was a CPAP filing Exhibit K and B and the one before that was a ROC notice. The volume is very small with 19 notices. Julia Redman-Carter-McLeod asked for clarification on Interrogatory. Susan Lorence-Qwest said that the last notice we sent out in this category was March of 2005. Paulette Hauck-Qwest said that most of the Interrogatory are of a very generic nature. She said that most of them are from the Commission asking us to respond to some data requests. She said that those letters are proprietary and would never be on CNLA. Julia Redman-Carter-McLeod said that she would like to see this remain as is. She said that when she sees Amendments come through she (12/22/08 Comments received from McLeod) knows she needs to go look at it. However, she said that when she sees something as Interrogatory she knows that Qwest is looking for timely response or answer. Paulette Hauck-Qwest said that through the notification process the letter will still say CONTRACT and will have Interrogatory on it. She said that it is not going to be filed on CNLA as Interrogatory. Julia Redman-Carter-McLeod said that she understands that the (12/22/08 Comments received from McLeod) notice you send via my ICA because of Interrogatory is based on privacy issues. She said she is trying to figure out the ones that are a part of this project that are provisioning issues and under CNLA. Paulette Hauck-Qwest said that the notice from 2005 notice shouldn’t be on CNLA. She said 3 years we did not completely understand how we should post things on CNLA and that we would not be posted to CNLA today. She said that when the notices come into her systems today she has could not recall putting Interrogatory on CNLA. Julia Redman-Carter-McLeod said that is what she wants to understand is that break out (12/22/08 Comments received from McLeod) of interrogatory and Amendments broken out is that Announcements tells her the notice is something that she should be aware of. Whereas, the Interrogatory is where you are asking me a question and I need to respond. She wants to make a distinction between the two. If Qwest is telling me that there will not be an Interrogatory sent under Announcements and that the likelihood of Interrogatory ever be sent out in CNLA is nil then she can understand Announcement category better. Paulette Hauck-Qwest said that a Contract generic Announcement would say CONT ANNC. She said if there was an Interrogatory it would say CONT and there would not be a subcategory and would not be on CNLA. Julia Redman-Carter-McLeod and that (12/22/08 Comments received from McLeod) she wants to be able to identify the notices to which she needs to respond such as an interrogatory. Paulette Hauck-Qwest said that if you don’t see a subcategory in the future you know that letter won’t be on CNLA and is unique to you or a CLEC and is not public domain. Julia Redman-Carter-McLeod asked that if the subcategory of Interrogatory were to be removed there would never be issued from Qwest any Interrogatory that would need a response within a short period of time in CNLA. Paulette Hauck-Qwest said there would never be an Interrogatory that said would say CONT ANNC and would never come to you that way. She said that there are notices that are sent out that don’t get posted to CNLA and most of them are for privacy reasons. She said that these will never have a subcategory and that will be an indication to you this is not a CNLA letter. Bonnie Johnson-Integra said that we have only gotten through the 1st 2 categories and that is why this needs to be a collaborative effort. She said that even if we agreed on 11 notices and determined on what they were and if they were CLEC specific they probably should not be there. She said that there needs to be a subcategory for Qwest’s template changes. She said that the Qwest Template is not a contract and appears to be with the current CNLA. She said that by putting everything into a General category will make the search more difficult because they will have to go through all the notices. She said that she doesn’t agree with the concept that reducing the number of subcategories makes it easier or more efficient to locate a type of notice. Susan Lorence-Qwest said that with 19 notices under the Contract category under Announcements is about as efficient as trying to look under Amendments and then look under Interrogatory. She said that we are trying to make the point that we want to make it easier and so you don’t have to look under multiple places. Susan said that we are not looking to make any changes under the Forecast General Category. She said that there are 43 from the last 5 to 7 years and General had Announcements and Meetings. Susan said that if you look under Meeting it’s really seem to fit under Announcements. She said that the last time we sent one out was for the mini forum for provisioning and there were other repair forums back to 2001-2002 She said that we thought we would put these under one category because we have not been using this category lately. She said that if everyone would prefer to keep it as is we can look at that. Bonnie Johnson-Integra said that she would like to look at those Announcements to see what the subject matter is and perhaps expand the category. Susan Lorence-Qwest said that we did not think there would be much interest or desire to have a lot of resources from Qwest and the CLECs reviewing and analyzing all notices back to 2002.to do that. Bonnie Johnson-Integra said that one of her concerns with deleting categories relates to systems. She said that she does not believe even if the system retires you should eliminate that subcategory for historical reasons. She said that she knows where to find the notice and deleting the category is a concern and that Integra would have to go back historically and review. Susan Lorence-Qwest said that for Systems we are keeping Billing, CEMR and proposing to delete EXACT. She said that there are only 10 notices and after your comment we can keep. She said there are only 2 notices and thought we could move to archived systems and not keep that category on a going forward basis. She said that with IMA EDI and GUI there are 3 categories today and you could not depend on where to find those notices today because many of them cross EDI and GUI. She said MEDIAAC was going to be kept and Other was going to be changed to Miscellaneous. She said that there were 330 of those but we were going to review to see if they would fit somewhere else. She said that we were going to keep Premise. There we no notices for Product database for Co-Provider and no Raw Loop Tool notices. We were going to keep Sate and Telis. We are deleting those with no notices and then make IMA more usable so that you don’t have to flip through 3 categories.. Bonnie Johnson-Integra said that the System Other category has more notices than any other category and that there should not be an Other Category and would be opposed to a Miscellaneous category. Susan Lorence-Qwest said that if you look at the Other category there are scheduled QORA, scheduled maintenance and those would be associated with a specific system. She said that we thought we would put those in the correct category. She said that we were going to put QORA new in the new subcategory. Bonnie Johnson-Integra asked if there was going to a new Scheduled Maintenance category or would they stay in their respective systems. Susan Lorence-Qwest said that if there was a QORA or IMA they would stay in that system. She said that alot of them are related to IMA and we do have some LFACs AN Community name update which we thought should go under Miscellaneous but if the desire is to create a subcategory we can. Bonnie Johnson-Integra said that would be their preference. She asked about the Product category and why is Qwest adding collo and condensing others. She said that products should be all of your products. Susan Lorence-Qwest said that the reason we called out collo is because several years ago we realized we had a few external documents that were under Product and business procedures document. She said that the documentation team went through an effort to break them out and make them more specific to the type of process/product under collo that was being addressed in that document. She said that we believe that there was such a volume of those it made sense to have a separate subcategory specific to Collo. She said that if you look at the product/process drop down menu there is a big grouping of them and we thought that we should call those out uniquely because of the volume. She said that we wanted to create a new category called CML solutions because a lot of notices go out for QPP and QLSP and get into the Miscellaneous category. She said that we wanted to breakout resale and review what is there to a make it more usable. She said that another proposal is to create another subcategory for ICB and Contract notices. She said that on the volume sheet there are 1496 notices and said that she was not sure if that was a good view. She said that at the history it seems kind of a catchall. She said that we think we can improve and be more specific to products/services that are resold and take out Contract notices and put in the ICB subcategory. She said for resale you will not have to look at 400 - 500 Contract notices. Bonnie Johnson-Integra said that she does not disagree and there are changes that Qwest is making that she does not agree with. She said that she does not know why Qwest is eliminating the UNE category. Susan Lorence-Qwest said that we understand your concern and that we could keep it but we have to review it because there a lot of things that have been placed there that are aren’t UNE. She said there is QLSP, QPP, TRO and Commercial Agreements we could keep and just review historical files. Bonnie Johnson-Integra said that UNE should stay. Susan Lorence-Qwest said that we are fine with retaining UNE. Paulette Hauck-Qwest said that we are not writing UNE notices and that you will not see these going forward. Susan Lorence-Qwest agreed and we were thinking we could move UNEs to a subcategory but if the preference is to keep UNE we can. She said we did not believe the changes we are proposing especially after you look at the volume in some of these areas that we were making substantial changes. She said that if there is still a desire to meet as a team and look at these collaboratively we can do that. We were taking a huge step to improve the CNLA without taking every one’s time. Julia Redman-Carter-McLeod said that she wanted a clarification on UNE as the example – Qwest said that they (12/22/08 Comments received from McLeod) would leave as a subcategory because they don’t anticipate any new activity. She asked when Qwest says they want to delete that subcategory will you take the existing information and move it to a UNE archived or was the plan to merge the UNE notices into something else or another existing category. Susan Lorence-Qwest said that we were going to merge under Interconnection. She said that once you go through those that are under LIS interconnection and put them into the correct subcategory that was identified we thought UNE would fall into that. She said if the preference is to keep UNE as a subcategory knowing that it is not going to grow but that it is good for historical purposes we can do that. We would still need to review and clean up what has been assigned there. Julia Redman-Carter-McLeod said that she liked the idea (12/22/08 Comments received from McLeod) of archiving UNE for example, if we know there will not be any UNEs notices for CNLA in the future. She said that though it would be a category that they would not expect to see CNLA notices but they would still be able to access the category on a historical basis. Susan Lorence-Qwest said that we were not going to remove the notices and that the notices will be there but we were improving where you would find them. Susan said that what she is hearing that we don’t move forward with this and that we issue a CR and schedule additional meetings. She said that we need to review this list and review by category and have everyone look at the historical files and come back with proposed categories. Bonnie Johnson-Integra said that she has voiced concerns on the changes and that this needs to be a level 4 CR. She said that the CMP document says we need to get concurrence, She said that the CR should be issued and that we can meet collaboratively and discuss. She said that if Qwest wants to send something new as a Level 3 we can see if we agree and that they could comment. Bonnie then said that we should probably start with the Level 4. Susan Lorence-Qwest asked how everyone else felt on the call. Julia Redman-Carter said she was leaning towards the level 4 and is concerned about the time involved in this effort.(12/22/08 Comments received from Integra) She said because of the time and discussions she better understands why the proposed changes regarding Amendments and Interrogatory. However, without a similar discussion for those categories that she wants to understand better – such as what categories are changing, what fits into which categories, and what will impact processes, she may not know where to find things. So that she knows where things are, she wants to be involved in archiving and understand the rationale as to why we are moving things around if those modifications are made. Bonnie Johnson-Integra said that she agrees that the level 4 makes the best sense. Susan Lorence-Qwest said that we will retract the level 2. Bonnie Johnson-Integra said that we can work with the CLECs that want to be involved and each take a category Susan Lorence –Qwest said that the notice will be retracted and the level 4 will be issued.