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Open Product/Process CR PC120213-3 Detail

Description Of Change

Monitoring of Approved CenturyLink Contractors during CLEC Field Verification; CLECs have the option of using a CenturyLink approved contractor when conducting Field Verifications for underground facilities. CenturyLink’s current practice is to have a CenturyLink employee monitor the contractor (already approved by CenturyLink) at the CLECs expense. Integra requests a change in the policy, if CenturyLink feels it is necessary to monitor contractors they have previously ”approved” then CenturyLink should not charge the CLEC for the monitoring.

[NOTE: This specific change was originally the third requested change included on Integra CR PC120213-1. After discussion in the January

2014 CMP meeting, CR PC120213-1 is being split into three related CRs to address each of the requested changes separately.

Expected Deliverables/Proposed Implementation Date (if applicable):

Upon completion of this change request, Integra expects that:

When CLEC choses to use a CenturyLink approved contractor to complete a Field Verification for underground facilities, CenturyLink will not require the CLEC to pay for the monitoring of the approved contractor.

Project Meetings

Kim Isaacs – Integra said that was fine.

4/16/20/14 Product/Process CMP Meeting Mark Coyne – CenturyLink relayed that on March 28, CenturyLink sent a level 3 notice that incorporated the process changes for both CRs. The comment cycle just ended and there was one CLEC comment received. The final notice will be sent April 16 with an effective date of May 1, 2014. Mark asked if there were any questions; there were none.

3/19/20/14 Product/Process CMP Meeting Mark Coyne – CenturyLink relayed the draft responses to accept each of these CRs were reviewed in the February CMP monthly meeting. Mark said CenturyLink is combining the document updates for these two CRs on one level 3 notice which is close to being ready to be distributed. Our SME team is going back to review the language in current ICAs to insure there are no issues there. The level 3 notice should be going out early next week with a planned effective date of late April or early May. Mark asked if there were any questions. There were none.

2/19/20/14 Product/Process CMP Meeting Mark Coyne – CenturyLink relayed that this CR again relates to a CR that we requested be broken up last month into three separate CRs. This CR is the third of the three requested changes by Integra. Mark said CenturyLink had sent a draft response on February 12 to accept this CR and that CenturyLink will be modifying the process that when a CLEC chooses to use a CenturyLink approved contractor to complete a Field Verification for underground facilities, CenturyLink will not require the CLEC to pay for the monitoring of the approved contractor. The CR is in Development status and CenturyLink will be issuing a Level 3 notification to implement the modified process.

CenturyLink Response

SUBJECT: Integra CR PC120213-3, DRAFT RESPONSE for Review

This letter is in response to CLEC Change Request PC120213-3, Updates to the Poles, Ducts and Right of Way Process - Monitoring of Approved CenturyLink Contractors during CLEC Field Verification

CR Description: Integra requested the following change to the Poles, Ducts and Right of Way (PDR) process: Monitoring of Approved CenturyLink Contractors during CLEC Field Verification. CLECs have the option of using a CenturyLink approved contractor when conducting Field Verifications for underground facilities. CenturyLink’s current practice is to have a CenturyLink employee monitor the contractor (already approved by CenturyLink) at the CLECs expense. Integra requests a change in the policy, if CenturyLink feels it is necessary to monitor contractors they have previously ”approved” then CenturyLink should not charge the CLEC for the monitoring.

NOTE: This specific change was originally the second requested change included on Integra CR PC120213-1. After discussion in the January 2014 CMP meeting, CR PC120213-1 was split into three related CRs to address each of the requested changes separately. Upon completion of this change request, Integra expects that when a CLEC chooses to use a CenturyLink approved contractor to complete a Field Verification for underground facilities, CenturyLink will not require the CLEC to pay for the monitoring of the approved contractor.

History: A clarification meeting was held on December 9, 2013 with Integra and CenturyLink representatives in attendance. The CenturyLink SME team completed an analysis of the requested change associated with the PDR Process.

CenturyLink Response: CenturyLink accepts this Integra Change Request associated with the PDR Process and the CLEC use a CenturyLink approved contractor to complete a Field Verification for underground facilities. CenturyLink will issue a Level 3 notification to implement the modified process.

Sincerely,

Susan Lorence CenturyLink CR Project Manager