Wholesale: Products & Services

Open Product/Process CR PC112105-1 Detail

 
Title: AT&T requests an installation date of less that 3 days on expedites when a CNR condition has been resolved
CR Number Current Status
Date
Area Impacted Products Impacted

PC112105-1 Completed
5/5/2006
Design
Originator: Van Meter, Sharon
Originator Company Name: AT&T
Owner: Tallman, Shirley
Director:
CR PM: Stecklein, Lynn

Description Of Change

AT&T has signed the Expedite ICA Amendment. If a CNR occurs on an order and AT&T supps that order – per Qwest’s interval – AT&T wants the ability to be able to request an expedited due date earlier than the 3 day required interval. AT&T is willing to pay the $200 per day charge associated with the expedite request.


Date Action Description
11/21/2005 CR submitted 
11/23/2005 CR acknowledged 
11/28/2005 Clarification Meeting scheduled 
11/30/2005 Clarification Meeting held 
11/30/2005 Status changed to Clarification 
12/14/2005 Discussed in the December Product/Process CMP Meeting - See Attachment C in the Distribution Package 
12/14/2005 Status changed to Presented 
1/18/2006 Status changed to Evaluation 
1/18/2006 Discussed in the January Product/Process CMP Meeting - See Attachment C in the Distribution Package 
2/16/2006 Status changed to Development 
2/16/2006 Discussed in the February Product/Process CMP Meeting - See Attachment C in the Distribution Package 
3/1/2006 PROS.03.01.06.F.03710.Expedites_EscalationsV35 - Level 3 
3/15/2006 Discussed in the March Product/Process CMP Meeting - See Attachment C in the Distribution Package 
4/15/2006 Status Changed to CLEC Test Due to April 15, 2006 Implementation 
4/19/2006 Discussed in the April Product/Process CMP Meeting - See Attachment C in the Distribution Package 
5/5/2006 Status changed to Completed 

Project Meetings

5/5/06 E-mail From AT&T

Hi Lynn, Sorry for not responding earlier... our work centers haven't had the opportunity to try to use this option yet, however, I think it is safe to close. If something comes up when the <3 day request is used, we can address it with the work center. Thanks! Kathy

From: Stecklein, Lynn [mailto:Lynn.Stecklein@qwest.com] Sent: Friday, May 05, 2006 9:57 AM To: Lee, Kathy T, GBLAM Subject: PC112105-1 AT&T Requests an Installation Date of Less Than 3 Days on Expedites

Hi Kathy,

Were you able to determine if AT&T was ok to close this CR? See meeting minutes below.

Thanks!

Lynn Stecklein

Qwest Wholesale CRPM

303 382-5770 4/19/06 Product/Process CMP Meeting

Jill Martain-Qwest stated that this request was implemented on April 17th and is working fine. Jill stated that this is currently in CLEC Test and asked if the Change Request could be closed.

Kathy Lee-AT&T stated that she has not heard of any issues and has not asked if there were any. Kathy stated that she would check and close the CR off-line.

3/15/06 Product/Process CMP Meeting

Jill Martain-Qwest stated that a notice was sent and that this CR will become effective on 4/15/06. This CR will remain in Development.

2/15/06 Product/Process CMP Meeting

Jill Martain-Qwest stated that this CR has been accepted and that we are moving forward with PCAT changes. She said that a Level 3 will be sent out next week. Sharon Van Meter-AT&T asked if they would be able to take advantage of this functionality immediately. Jill Martain-Qwest said that said that the PCAT changes need to be made and that the changes will go into effect in 45 days. Sharon Van Meter-AT&T said thank you. Lynn Hankins-Covad asked what the interval would be. Jill Martain-Qwest said that they will be able to request a shorter than normal interval. She said that a Supp should be issued requesting the new due date and that the EXP should be populated. Qwest will then determine if that interval can be met and will send the FOC. Jill said if the interval cannot be met, Qwest may contact the CLEC with an alternate date.

1/18/06 Product/Process CMP Meeting

Shirley Tallman - Qwest stated that this CR is still under review. Jill Martain - Qwest said that this CR will move to Evaluation.

12/14/05 Product/Process CMP Meeting

Sharon Van Meter/AT&T stated that AT&T has signed the Expedite ICA Amendment. Sharon said that if a CNR occurs on an order and AT&T supps that order – per Qwest’s interval – AT&T wants the ability to be able to request an expedited due date earlier than the 3 day required interval. Sharon said that AT&T is willing to pay the $200 per day charge associated with the expedite request. Sharon said that during the clarification call it was confirmed that this request is for design products only. Jill Martain/Qwest said that this CR will move to a Presented Status.

11/30/05 Clarification Meeting6.4 Process for Creating Product/Process CMP Monthly Meeting Distribution Package

Attendees: Sharon Van Meter - AT&T, Laurie Dalton - Qwest, Jim Recker - Qwest, Kathy Ocken - Qwest, Barbara Fanning - Qwest, Phyllis Sunins - Qwest, Lynn Stecklein - Qwest

Review CR Description Sharon Van Meter - AT&T stated that AT&T has signed the Expedite ICA Amendment She said that If a CNR occurs on an order and AT&T supps that order - per Qwest’s interval - AT&T wants the ability to be able to request an expedited due date earlier than the 3 day required interval. Sharon stated that AT&T is willing to pay the $200 per day charge associated with the expedite request.

Discussion: Lynn Stecklein - Qwest asked what products were impacted by this request. Sharon Van Meter - AT&T said that she thought it would impact all products. Laurie Dalton - Qwest stated that this would not apply to all products because we don't bill expedite charges on non-design. Laurie asked if this applied to the LSR and the ASR. Sharon Van Meter - AT&T said yes. Jim Recker - Qwest asked about held orders and CNR scenarios. Sharon Van Meter - AT&T said that scenarios with no facilities would be a different issue. She said that AT&T just wants to have the option when the CNR situation is cleared to expedite for a shorter interval. Laurie Dalton - Qwest asked if the order was already expedited and the customer wasn't ready and AT&T wanted to expedite again, there would be 2 expedite charges. Sharon Van Meter - AT&T said that Qwest will have to be sure to quote both charges. Sharon said that she did not think this scenario would happen very often.

Establish Action Plan Lynn Stecklein - Qwest said that AT&T will present this CR in the December Product/Process Meeting.


Information Current as of 1/11/2021