Wholesale: Products & Services

Open Product/Process CR PC111003-1 Detail

Description Of Change

Project Meetings

- 4/21/04 April CMP Meeting Jan Dimmitt, Qwest stated that one comment was received during the comment cycle from MCI and the comment was included as a clarifying note in the front of the document. This CR will move to Test.

- 03/17/04 March CMP Meeting Jan Dimmitt, Qwest reported that the final draft for the PCAT has been completed. The comment cycle will begin on 3/25 and end on 4/13. Target for posting to the web is 5/13. The CR will remain in Development status.

- 2/18/04 CMP Meeting Jan Dimmitt said she is currently working on the PCAT. No line ranges have been encountered that require contacting the CLECs. The CR will remain in Development.

-- 1/21/04 CMP Meeting Jan Dimmitt said there was a CLEC Input meeting held January 12 and that the purpose of the CR is to establish a procedure where CLECs are notified when a line range has been reserved for over 180 days. She also said she is still looking into if a TN is part of a common block is it considered reserved or activated. Bonnie Johnson, Eschelon asked about the re-reserve policy. Jan said this is strictly a courtesy with no additional fees. A CLEC can continue to reserve, cancel the reservation, activate the line range, or re-reserve only a portion of the original. The CR will be moved to Development status.

CLEC Input Meeting 9:00 a.m. (MDT) / Monday January 12, 2004 1-877-521-8688 1456160 PC 111003-1-Reserve TN Procedure Attendees

Carla Pardee, AT&T Phyllis Burt, AT&T Liz Balvin, MCI Kim Isaacs, Eschelon Stephanie Prull, Eschelon James McCluskey, Accenture Cheryl Peterson, AT&T Anne Robberson, Qwest Jan Dimmitt, Qwest Doug Andreen, Qwest

Meeting Agenda: 1.0 Introduction of Attendees Introduction of participants on the conference call was made and the purpose of the call discussed.

2.0 Review Requested (Description of) Change

Doug Andreen, Qwest read the CR description: Implement a procedure to either activate or cancel TNs reserved for 180 days or more to comply with December 2000 FCC Mandate.

Jan Dimmitt, Qwest explained this process is not applicable to Resale Pre-Order TN Reservations through IMA and is applicable to numbers or number ranges that the CLEC has reserved and is paying a monthly fee to hold. This process is also not applicable to the 30 day reservations done through IMA. She said that Qwest gets a report of all reservations of over 150 days that have not been activated. They are compared with CNUM and the billing system for a match and to see if there are pending orders. The question is if the CLECs would like a courtesy call to inform them that they have a number or range of numbers that have been reserved for some time.

Kim Isaacs, Eschelon asked what happens after the courtesy call. Jan answered that the CLEC can either activate, continue to hold or cancel.

Kim then asked if the number is on the common block CSR is it activated or reserved. Jan said she would have to find out.

Liz Balvin, MCI wanted to verify that it is the CLECs choice of what to do with the reservation after the courtesy call.

Jan said yes and that some of these may take some research on the CLEC side. Qwest will continue to hold the number until advised by the CLEC what to do.

Anne Robberson, Qwest added that this is more of an effort to ensure the CLECs get what they want. The re-reserve policy still needs to be worked out.

Liz asked if Qwest was willing to hold another 180 days and Anne said yes. Anne then summarized that the process is to notify the CLECs of the choices they have.

Stephanie Prull, Eschelon asked if the non recurring charge would be applicable on re-reserves. Jan said she would have to check.

Cheryl Peterson, AT&T asked if only a portion of the original reservation could be re-reserved. Jan answered yes but it is now a verbal commitment. However, an email could verify the PON or service order. (The following was added after the meeting for further clarification: Qwest can initiate a service order without an LSR using PONS for specific order function. PON for cancel: CANRESRVTN180, PON for line range activation: ACTRESRVTN180, PON for cancel of portion of block and re-reserve portion of block: RERESRVTN180.)

Cheryl then said she needed more information on how the process works today and what now happens at the 150th day. Anne said the entire process is out in the LSOG and this is simply an addition.

Kim asked what the escalation process would look like iF something goes wrong. Jan said normal escalation procedures would apply.

Anne added that the preliminary investigation is a manual process.

Jan also added that the billing at the current time just continues on after 180 days without notifying the CLECs.

No other CLEC input was offered. There will be an update given in the January CMP meeting.

3.0 Confirm Areas & Products Impacted UNE-P, Centrex (not resale Centrex), any TN product is impacted including resold ISDN, DID, and Retail POTS

4.0 Confirm Right Personnel Involved Correct personnel were involved in the meeting.

- 12/17/03 December CMP Meeting Jan Dimmitt presented this CR which asks if the CLECs would like to be notified when a TN or range of TNs have been reserved for longer than 180 days. The CR was moved to Presented status.