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Open Product/Process CR PC103103-2 Detail

Description Of Change

Information on dmarc BP on non-design orders is not retained in any database and is not available.

Expected Deliverables:

January 1, 2004

Project Meetings

-- 03/17/04 March CMP Meeting Shirley Tallman, Qwest reported that the PCAT was effective 3/5. The CR will move to CLEC Test status.

- 2/18/04 CMP Meeting Shirley Tallman, Qwest said the comment cycle completed with no comments being received. The PCAT will be published and operational on March 5. The CR will stay in Development status.

- 1/21/04 CMP Meeting Shirley Tallman, Qwest stated that the PCAT language has been developed and will be on line for CLEC comments by the end of the month. Bonnie wanted to be sure that her comments about what an RSB representative had said about not giving out binding post information was about the situation and not about the employee. Kit Thomte, Qwest assured her that was understood. It was agreed that Doug Andreen will open a global action item concerning how CLECs will obtain Binding Post (demarc) information on non-design orders since this process only addresses design orders. The CR will stay in Development status.

- 12/17/03 December CMP Meeting Jamal Boudhaouia, Qwest stated that the Qwest is moving forward on PCAT language to provide information for Binding Post. Bonnie Johnson, Eschelon questioned the status on the question of CLECs seeing proprietary information in CEMR. She stated that two or three days after the Clarification call Eschelon called Qwest for Binding Post information and was told that the information could not be given out. Bonnie said she had stated on the Clarification call that she was afraid that Qwest would discontinue a process without proper notice to the CLECs. Judy Schultz, Qwest stated that a memo had been issued to the effect that proper notice must be given before process changes can be implemented. Jamal stated he would take on the issue of CEMR and what is proprietary. Bonnie stated that Qwest has a major compliance problem with tagging and the Qwest is obligated to provide last point of termination and that Qwest needs to correct the tagging problem or provide the information. She said the result is the Eschelon customer’s service is delayed and both companies have to dispatch to the premise. John Berard, Covad said there is a process being implemented at SBC for a CLEC tech to send tone on a line and determine the demarc. The CR was moved to Design.

-- Ad Hoc Meeting Minutes PC103103-2 Binding Post Information CMP Product & Process December 4, 2003 1-877-521-8688, Conference ID 1456160 3:00 p.m. 4:00 p.m. Mountain Time

PURPOSE

At the November CMP meeting, participants agreed to hold a conference call to discuss Qwest initiated CR PC103103-2. The following is the write-up of the discussion.

List of Attendees:

Jeff Bellin, Eschelon Bonnie Johnson, Eschelon Rhonda Knutson, Eschelon Allen Braeggar, Qwest Cathy Augustson, Qwest Shirley Tallman, Qwest Eric Yohe, Qwest Pat Finley, Qwest Don Deland, Qwest

MEETING MINUTES

The meeting began with Qwest making introductions and welcoming all attendees.

Doug Andreen with Qwest explained that the purpose of the meeting was to discuss Qwest initiated CR PC103103-2.

Shirley Tallman, Qwest explained the purpose of the CR: Qwest will provide dmarc Binding Post information for Unbundled Loop and EEL Products on CLEC orders through the Repair Department upon request, when information is available. If BP information is not available, the existing process for tagging the dmarc will apply. Information on dmarc BP on non-design orders is not retained in any database and is not available.

Bonnie Johnson, Eschelon asked if that meant Qwest would no longer tag.

Shirley responded no that normal processes for tagging still apply. This is primarily for when there is not a truck roll.

Bonnie said that on non-design orders she was surprised to hear that the information was not available.

Shirley responded that terminal information like at multi-tenant buildings is actual terminal information and not binding post at the dmarc.

Bonnie said Eschelon seems to be successful with data in CEMR and wondered on new orders if this process would prevent the CLECs from doing what they have done all along?

Shirley answered it would not as this is not designed to replace any existing process.

Bonnie asked if in the PCAT it would state that the information is not available?

Shirley said no, it would state that Qwest would provide the information it has if available.

Rhonda, Eschelon said that if an order is completed on non-design that Eschelon asks for binding post or F2 information. It may not be the last point but is close.

Shirley stated that Qwest should not be providing F2 information since this is in our network.

Rhonda stated that she was aware that cable and pair information should not be available but that F2 information was ok.

Jeff, Eschelon pointed out that on record 651-466-0492 in CEMR he could see binding post 272.

Shirley agreed to check out exactly what CLECs are seeing in CEMR.

Rhonda said that sometimes binding post and F2 are used interchangeably and she wondered if this could be causing the problem.

Bonnie stated that this information is critical especially when dealing with customer who has not paid their bill.

Shirley stated that Qwest should never be providing terminal binding post information but rather just binding post.

Bonnie stated that this would cause more dispatches for tagging.

Rhonda wondered how the information would show up. Will it say dmarc?

Shirley said at this point she was not sure.

Cathy Augustson, Qwest added when tech calls in an order complete that the tech provides the information at that time.

Rhonda asked if the last point of dmarc is where Qwest terminates the line.

Don Deland, Qwest said could be RJ11 or a 66 block.

Rhonda asked if F2 is where Qwest takes ownership.

Don said that it is jumpered from the F2 to a dmarc box or jack where the CLEC takes ownership.

Bonnie had two questions, first, is it called something else on a non-design and why doesn’t Qwest keep a record of it, and second isn’t Qwest obligated to provide information on where the dmarc is and where the CLEC takes ownership?

Shirley stated that the dmarc is not always our block that it can be the building owners.

Rhonda asked if beyond this point is the CLECs.

Don said usually the jumper is tagged to where the alternate provider takes over.

Bonnie asked if there would be a PCAT update and comment cycle.

Doug answered that there would be however the original date for the PCAT of January 1 would be delayed.

Doug asked Bonnie if her main concern is that these processes not supercede or replace anything in place today.

Bonnie said that was correct

Shirley added that this would not supercede or replace anything existing.

Bonnie said she would check if other CLECs were interested in this CR.

It was agreed there might be a need for another input meeting after the CMP meeting.

There was no disagreement with the design part of this CR, making the goal to not hold up design implementation while resolving issues on the non-design side.

- 11/19/03 Nov. CMP Meeting Shirley Tallman Qwest presented the CR for providing dmarc Binding Post information for Unbundled Loop and EEL Products on CLEC orders through the Qwest Repair Department upon request. She pointed out that this information on non-design orders is not available. Anticipated implementation is January 1. Bonnie Johnson Eschelon ask if the information was available through LMOS? Shirley responded that dmarc information is available but binding post is not. Bonnie questioned if the issue is a compliance issue since it is the existing process for the technician to tag at the dmarc. Shirley pointed out that there are times when a Qwest technician is not dispatched. Doug stated that a CLEC Input Meeting is tentatively set for December 4. This CR will move to Presented status.