Wholesale: Products & Services

Open Product/Process CR PC092903-1 Detail

Description Of Change

Expected Deliverable

Qwest and CLECs develop a process to verify existing information or provide additional information associated with a specific Collocation site. This new process should be available by the end of 2003.

Project Meetings

May 19, 2004 CMP Meeting notes: Cindy Macy – Qwest reported status for Steve Nelson. This CR was effective May 7. This CR will move to CLEC Test Status.

April 21, 2004 CMP Meeting notes: Cindy Macy – Qwest provided the status for Steve Nelson. The documentation for this process was distributed March 23. The process should be effective May 7. Qwest has been conducting trials with some of the CLECs to test out this process. Bonnie Johnson – Eschelon wanted to mention a potential gap in the testing process. Eschelon has a point of contact designated and Qwest was working with some one other than the point of contact. Qwest was working with their normal switching contacts at Eschelon, but we prefer for them to work with the dedicated person assigned to the test. Cindy advised that she would provide this feedback. This CR will remain in Development Status.

March 17, 2004 CMP Meeting notes: Steve Nelson – Qwest reported that this CR is in progress and we are working on a Beta trail. We are performing Joint Inventory tests with ATT, TCG, MCI, Eschelon, 180 Communications and Sprint. We have completed the Inventory with 180 Communications in Montana. The CR is in development and moving along quite nicely. This CR will remain in Development Status.

February 18, 2004 CMP Meeting Cindy Macy – Qwest provided status for Steve Nelson. Cindy advised that the team met with the CLECs on February 4, 2004. The process and forms were reviewed. Qwest advised a Joint Inventory process trial would be held with some of the CLECs. Qwest will use the trial to work out any gaps in the process. This CR will remain in Development Status.

Joint Inventory Process February 4, 2004 - 1:00 – 2:30 p.m. MST

In attendance: Steve Nelson – Qwest Steve Kast – Qwest Bill Fellman – Qwest Rene Lerma – Eschelon Mary Ann Wiborg – Qwest Cindy Macy – Qwest Lillian Robertson – Qwest Teresa McKenzie – Qwest John Waltrip – Qwest Kathy Battles – Qwest Cheryl McCombe – ATT Peggy Englert – Qwest

Cindy Macy – Qwest opened the call and reviewed the agenda. Steve Nelson – Qwest reviewed the four documents at a high level and asked if there were any questions or concerns with the forms or process. Eschelon and ATT advised they are okay with the forms and process.

Steve Nelson – Qwest explained we would like to start the trial and perform a joint inventory on 2 sites per CLEC. Qwest would like to do this on a mix of locations and a mix of types of collocation sites (virtual, cageless, caged, etc). The trial will be done at no cost, as it will help Qwest with our cost pricing study. Our draft cost estimate is approximately 19.25 hours at $1500.00.

Steve reviewed each section of the Joint Inventory form; service level, virtual equipment, grounding, synchronization, power, administrative lines, space, and notes. Rene – Eschelon asked if we included CLEC to CLEC direct collocation sites? Qwest advised no, we don’t keep records of CLEC to CLEC facilities.

Steve reviewed the process flow diagram. This process is a 60-day process. Qwest has tried to be responsive to the CLECs needs. The CLECs advised they are okay with the flow and intervals and the process looks good. Steve Nelson advised that we would update the process if needed after the trial.

Steve reviewed the PCAT. Steve advised an amendment would be required. Steve reminded the team that there is not any time to repair or test during the inventory. Steve reviewed the description, terms, ordering , and procedures. Steve advised that if the CLECs have more than one site per location and they want them both inventoried, it would be best to schedule them together, however each site would require a separate application.

Steve advised that Qwest will be using Telric based pricing, instead of market based pricing. This allows Qwest to bill a set amount and get the process completed faster and at the lowest cost to the CLEC customer.

Bill Fellman – Qwest asked Steve to clarify what the ‘maximum of two scheduled visits’ means. The team advised this is regarding the reschedule / cancellation / charge policy if the CLEC has to reschedules a joint inventory two times. The CLECs on the call stated this seemed fair.

Steve Nelson – Qwest advised if there are discrepancies between billing and actual equipment located at the site, the billing will be corrected.

Steve Nelson and Peggy Englert – Qwest discussed the trial. Peggy’s team will contact the four CLECs that expressed and interest (180, ATT, Sprint, Eschelon) to obtain a proposed and prioritized list of sites to inventory. Qwest would like a mix of locations and types of sites to inventory.

Next Steps: Collocation Service Managers will contact and work with CLECs to obtain a proposed and prioritized list of sites to inventory CLECs will have a target date of February 13 to submit an application form to Qwest (this would start the process) Steve Nelson will prepare Amendment by February 20 Steve Nelson will start the documentation process by February 20 Qwest will work with the CLECs during the trial The team will get back together after the trial to discuss results Final pricing studies will be prepared.

January 21, 2004 CMP Meeting Steve Nelson – Qwest advised they have developed the preliminary price structure. Qwest will do a trial with four CLECs and two Collocation sites each to help determine the correct pricing. The Amendment is in progress and it will be posted to the web site soon. The Application form, Inventory form, processes, and Product description will be available for the meeting that is scheduled next week on January 30. This CR will remain in Development Status.

December 19, 2003 Ad Hoc Meeting PC092903-1 Joint Inventory Process

In Attendance: Bob Alex – Qwest John Waltrip – Qwest Steve Nelson – Qwest Stacy Meisenhiemer – Sprint Bonnie Johnson – Eschelon Lillian Robertson – Qwest Kathy Battles – Qwest Rene Lerma – Eschelon Cindy Macy – Qwest Peggy Englert – Qwest Mary Simon – 180 Communications

Cindy Macy – Qwest opened the call and reviewed the agenda for the meeting. We will be reviewing the Application form, the Inventory form, and the high level flow and critical intervals.

Steve Nelson – Qwest began by reviewing the draft intervals: Day 2 Quote Day 20 Identify Inventory participants Day 35 Perform Joint Inventory Day 55 Distribute the results of the Joint Inventory Day 60 Hold follow up call to review the results

Steve advised the pricing study is not completed as of yet. The preliminary cost is $1250.00. Steve would like to conduct Beta tests with CLECs to get a better judge of time and effort. Steve advised next steps are to finalize the forms and cost. The team will meet again the 3rd week in January.

John Waltrip – Qwest reviewed the Inventory and Application forms. John explained the engineer fills out the Inventory form and gives it to the SICM. Rene – Eschelon asked if Qwest could mirror what is on the APOT sheets. John advised Qwest will review the APOT form, if inventory differs than what is on the current APOT, we will then update the APOT. Kathy Battles – Qwest advised for ATT some jobs are old or they bought out another customer, so ATT may not have current APOT forms.

Rene – Eschelon asked if this process applies to a CLEC to CLEC connection. John advised no, as Qwest does not inventory that equipment.

Rene – Eschelon commented about the price and asked why managers will be gathering all the information. If managers are gathering the information the cost would be higher, and that is basically administrative work. Steve Nelson reviewed how the work is broken out between groups and explained that is how we have the work assigned. Steve would like to do a Beta trial for free with 3-4 of the CLECs, on 1-2 Collocation sites each. The trial will allow us to refine our time, cost and forms. Steve would like to do the trial in the January time frame. Steve advised he would work with Peggy Englert’s team to contact the CLECs to arrange the Beta trial. The CLECs participating in the calls advised they would be interested in the Beta test. That would include ATT, Eschelon, 180 and Sprint.

Cindy Macy – Qwest asked Steve to consider that the timing of the trial and the release of the documented process can occur at the same time. Steve advised they would target publishing the document so it can be reviewed in the February time frame.

December 17, 2003 CMP Meeting Steve Nelson – Qwest reported that the team held a meeting on December 9 to review the process. There was a lot of participation and good discussion took place. The team agreed to meet again on December 19 to review the Application form and Inventory form. Steve explained the process will include a joint inventory of collocation sites that look at everything that is at the site. Liz Balvin – MCI asked if we made any progress on the cost analysis? Steve reported that the cost estimate is available but the final cost study will take 3-4 weeks to complete. The team will meet again in January to discuss the cost study more. This CR will stay in Development status.

PC092903-1 Joint Inventory Process Ad Hoc Meeting December 9, 2003

In attendance: Eric Yohe – Qwest Peggy Englert – Qwest Carla Pardee – ATT Cindy Roni – Eschelon Rene Lerma – Eschelon Bonnie Johnson – Eschelon Liz Balvin – MCI Cheryl McCombs – ATT Michelle Brandt – ATT John Waltrip – Qwest John Lawrence – Qwest Bob Alex – Qwest Kim Isaacs – Eschelon Steve Nelson – Qwest Kathy Battles – Qwest Louis Ruiloba – ATG Paul Hansen - Eschelon

Cindy Macy – Qwest opened the call and advised the purpose of today’s meeting is to review the draft Joint Inventory Process and gather input from the CLECS and make sure we are on track with expectations.

Steve Nelson – Qwest reviewed in detail the Process Flow, which was distributed as part of the notification of the meeting. Steve advised the Application and Inventory form are under development and will be reviewed at our next meeting. Steve advised Qwest would offer a Joint Inventory application for virtual sites also.

Steve Nelson – Qwest asked if the CLECs would like to identify what inventory they think they have at each site, or if the CLECs would like Qwest to identify what is actually at the site. Rene Lerma – Eschelon advised Qwest should identify what inventory is at each site. The CLECs agreed.

Rene Lerma – Eschelon asked for timeframes and intervals to accomplish the different steps in the process. Steve Nelson – Qwest advised the draft timelines are expected to be as follows:

Application submitted by CLEC Up front work that Qwest needs to do to schedule the Joint Visit: 15–20 days after receipt of application Schedule and conduct the Joint Visit: 20-45 days Review results: 55-60 days Schedule and hold wrap up call: 7-10 days

Other actions based on results of visit: Billing changes Database changes Augment work (if needed)

Steve Nelson – Qwest discussed pricing. The plan is that pricing will not include a QPF. An amendment will be done. Steve will look at a Telric Pricing study to determine price and present this to the team. Qwest would like to charge one rate to have a Joint Inventory done. This simplifies the process and pricing and allows the CLECs to budget appropriately for the work. Billing would be done in BART.

Rene Lerma – Eschelon asked what would the results of the inventory look like, what would be sent to the CLECs? Steve Nelson – Qwest advised there is an Inventory Form that will be used. We will review this at the next meeting. It is a 3-page form, that would include items such as termination feeds, power feeds, fused locations, BDFB locations, frame id, block locations, DSC bay panel, etc.

Steve Nelson – Qwest advised that Qwest would not do testing at the same time of the Joint Inventory. No additional work would be done at the same time. This is to keep costs low for performing a Joint Inventory.

The team also discussed that Qwest could accept the application form to begin the inventory process without advance payment. The request would be irrevocable. Payment should be made by good faith. If the process is requested, then the payment will be made.

Liz Balvin – MCI asked if there would be time for additional questions. Cindy Macy – Qwest advised the team will meet again, and after the process is documented it will go out for review and comment.

Next Steps: Meet again on December 19, 2003 Review forms (application and inventory form)

November 19, 2003 CMP Meeting Steve Nelson – Qwest recapped the CR request from ATT. ATT would like Qwest to develop a process where Qwest dispatches a person to verify and inventory information related to a Collocation site. Steve reviewed Qwest’s response. Qwest accepts this CR and is working to develop the process to perform a comprehensive inventory of an existing Collocation site. SICMs will be involved with performing the comprehensive inventory. Steve is calling this process a ‘Joint Inventory Process’. As a result of this process billing corrections may be needed. Steve advised he will work with Cindy to schedule another CLEC review meeting. Topics of discussion at the meeting include high-level process flow, deliverables, costing model and ordering process. The CLECs agreed that Qwest could change the title of the CR to ‘Joint Inventory Visit’.

October 15, 2003 CMP Meeting Michelle Brandt – ATT reviewed the CR and explaind ATT is looking for a joint survey process where Qwest would dispatch a person to a Collocation site to help provide information about the Collocation site, such as power information. Steve Nelson – Qwest advised a good clarification call was held and the Qwest team will be meeting internally to work out the details. The status will be moved to Presented.

October 9, 2003 1-877-552-8688 7146042# PC092903-1 New Collocation Process

Attendees Steve Nelson – Qwest Lillian Robertson – Qwest Denise Martinez – Qwest Cheryl McCombs-ATT Rich Powers – ATT Peggy Englert – Qwest Janet Leonard – Qwest Ben Campbell – Qwest Bob Alex – Qwest Doug Andreen – Qwest Cindy Macy – Qwest

Meeting Agenda: 1.0 Introduction of Attendees Attendees introduced 2.0 Review Requested (Description of) Change Rich Powers – ATT reviewed the Change Request. Rich explained ATT is looking for a mechanism to have a joint site survey done on particular Collocation sites. ATT needs to inventory some of their Collocation sites to determine type of space, size of space, and especially the power arrangement. ATT needs to update their inventory so they are ordering correctly, and to improve access planning. Rich explained there is a gap in their power inventory, at the assignment level. They are interested in the BDFB inventory, relay rack, fuse, etc. Cindy Macy – Qwest asked Rich if they need this on all Collocations or only certain sites and certain situations. Rich said they would like to be able to request this ‘as needed’. Steve Nelson – Qwest asked what level of detail is needed? Is this the circuit working level? Rich advised no, the total number of terminations is good. Lillian Robertson – Qwest asked Rich to clarify what was meant by ‘the new process should include the application intervals, RFS and any other components relevant to the new process’. Rich explained they would want to understand the intervals for ordering a site survey, for completing a site survey. Specifically, ATT is requesting A Joint Site Survey –1. The Terminations, 2 – Power Assignment of feeds needed and 3. How the Power is fused. Qwest asked what additional information is needed: Rich explained that for DS0 terminations, Qwest provides entire picture of CFA. If ATT orders power, Qwest only sends information about the power ordered, not the entire power inventory at the collocation. Cindy Macy-Qwest asked if the site survey would be requested before an order is placed? Rich advised normally yes, as they would like to have the records correct before an order is placed. Rich explained if he wanted to do a joint survey with Qwest, how would he go about ordering that? ATT would like Qwest to develop a process to perform a joint survey. Identify such things as intervals related to this request. Kathy Battles – Qwest advised that ATT bought several sites from another company that they do not have complete records on. The SICMs have done some survey of sites but additional help is needed. Ben Campbell – Qwest clarified that ATT is looking for power data first, and then other features are helpful, but the power components are critical. Rich advised power, then cross connects and then space information is needed. (In that order). Rich – ATT explained they are building a database to store this information; power inventory system. 3.0 Confirm Areas & Products Impacted Collocation Site Survey 4.0 Confirm Right Personnel Involved Team agreed the right personnel are involved. Ben Campbell / Steve Nelson would be the lead on this CR. 5.0 Identify/Confirm CLEC’s Expectation Process to request a Joint Sight Survey of Collocation Sites Intervals for this process 6.0 Identify any Dependent Systems Change Requests None 7.0 Establish Action Plan (Resolution Time Frame) ATT will present the CR at the October CMP Meeting Qwest will provide our Response at the November CMP Meeting

CenturyLink Response

Lydia Braze AT&T

SUBJECT: Qwest’s Change Request Response - CR PC092903-1

“New Collocation Process”

This CR requests “Qwest, with the input of AT&T and other CLECs, develop a process where Qwest dispatches a person to verify information related to a Collocation site. For example, if AT&T needs information related to the APOT/CFA or power terminations or any other element associated with the Collocation site, Qwest will dispatch an employee to the specific Collocation site and verify existing information or provide additional information back to AT&T. The new process should include the application intervals, RFS and any other components relevant to the new process.”

We have many collocation processes and procedures today which meet some of these needs. Qwest currently offers a comprehensive walk-through by a State Interconnect Manager (SICM) with the customer when the final 50% of the non recurring quote is paid. This procedure will still be offered. We provide APOT/CFA which includes a cumulative listing of all CLEC termination cables and entrance facilities. This will continue. Qwest offers a site visit associated with an Available Inventory request before order submission. Qwest offers up to three site visits after payment of the initial 50% on a collocation application. We plan to continue to provide these services. As per the CR, however, it was understood that AT&T wants a comprehensive process to ensure all aspects of the collocation site are accurate including terminations, power, space, type of collocation, APOT/CFA, and billing rate elements and quantities. This process relates to previously completed sites. Qwest accepts this CR and will work with the CLEC community to offer a new comprehensive process which can be submitted at the CLEC’s request. It will be priced out and offered as an amendment. The following is a high level overview of what services Qwest is prepared to offer to meet the CR request. A clarification call was held with AT&T on October 9, 2003. Subsequent to that call a cross-functional team was put together to start to frame what this added process would look like. The process being proposed looks like this in Qwest’s vision: · A separate application will be developed for these requests. · Every effort will be made to minimize the costs for this process. · Inventoried items will include space, power, and terminations. · A knowledgeable Qwest employee will be selected to conduct the joint visit such as a SICM or delegated employee. · Appointments will be jointly scheduled. · The timeframe from application to completion of the joint visit will be discussed and determined as part of the joint planning development of this CR. · Records and billing will be corrected upon completion of the joint visit. Any prior monthly recurring adjustments will be based on the CLEC’s ICA. · Detailed planning prior to the visit will include review of all engineering records. · CPMC will coordinate the overall end to end process. We will schedule calls to jointly develop this process as requested. Qwest will provide a format of the newly proposed process, intervals, deliverables, and pricing. The CLEC community will have the opportunity to partner with Qwest in the development and finalization of the process. An amendment will be prepared for CLEC to participate in this new process offering.

Sincerely, Stephen C. Nelson Product Management Qwest

Cc: Ben Campbell Bill Campbell