Open Product/Process CR PC090501-2 Detail |
| Title: How should custom Ring TN be handled in the Service Centers today and after IMA 8.0 | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
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| PC090501-2 |
Completed 1/16/2002 |
Ordering | N/A | |||
| Originator: Thompson, Jeff |
| Originator Company Name: Qwest Corporation |
| Owner: Coyne, Mark |
| Director: |
| CR PM: |
Description Of Change |
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How should Custom Ring TN be handled in the Service Centers today and after IMA 8.0? Eschelon would like the Custom Ring ordering process documented and made available on the web. Eschelon does already have some information. Eschelon will close out Action 310 after the documentation appears on the web. Tentative close date, from Eschelon, is October 5, 2001.
08/30/01 - Eschelon would like the Custom Ring ordering process documented and made available on the web.
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| Date | Action | Description |
| 7/13/2001 | This procedure is currently being reviewed with the External documentation team. Will have update by Sept 28 | |
| 8/20/2001 | Action item discussed with Qwest CR PM, submitter and owner. | |
| 8/22/2001 | External documentation SME assigned. | |
| 8/23/2001 | Meeting with CR PM and external documentation SME. | |
| 8/24/2001 | Alignment meeting held. | |
| 8/27/2001 | Response prepared. | |
| 8/30/2001 | Response emailed to Kathy Stichter & Bonnie Johnson at Eschelon. | |
| 9/6/2001 | Email received from Kathy Stichter asking if Custom Ring will be identified as a number or feature. If Custom Ring did not change with the IMA 8.0 release this will satisfy Eschelon. | |
| 9/6/2001 | Sent email to Kathy Stichter advising that Custom Ring is still ordered as a feature and was not changed with the IMA 8.0 release. | |
| 9/7/2001 | Email received from Kathy Stichter advising their request has been answered. | |
| 9/10/2001 | Confirmed with Qwest External Documentation group that the internal reviews are beginning today. All is on schedule for the September 28th date for the documentation to be out on the web site. | |
| 9/12/2001 | Update from External Documentation Group | |
| 9/19/2001 | Documentation reviews completed by the Qwest External Documentation Group. Documentation on schedule for the September 28, 2001 implementation date | |
| 9/19/2001 | Response Accepted at the CMP Forum, CR now in Development status. | |
| 9/28/2001 | Documentation posted to the web. | |
| 10/3/2001 | Custom Ring documentation appear on the web at URL http://www.qwest.com/wholesale | |
| 10/17/2001 | CMP Meeting: It was agreed that the CR could move to CLEC Test. | |
| 10/17/2001 | CMP Meeting: Eschelon stated that the web documentation does not contain information on ordering the Custom Ring feature. MarkCoyne/Qwest referenced several areas in the documentation that pertain to ordering of custom ringing. Eschelon would like CR in CLEC Test status. | |
| 11/14/2001 | CMP meeting: CR will remain in CLEC Test while Qwest investigates the inconsistencies between IMA and the documentation on the web. | |
| 12/12/2001 | CMP Meeting: External documentation will be updated by 12/21/01. CLECs to review before January CMP meeting. | |
| 12/21/2001 | Web Document updated. See: http://www.uswest.com/wholesale/clecs/features/customringing.html | |
| 1/16/2002 | January CMP meeting. CLECs have reviewed documentation on the web and agreed to close CR. CR status changed to "Completed" |
Project Meetings |
| 11/14/01 CMP Meeting Stichter-Eschelon stated that the information on the Web was different from what IMA will accept. She stated that Qwest was working to correct the problem. Coyne-Qwest stated that Qwest had issued an UR to fix the inconsistencies, and that a projected completion date was not yet available. Schultz-Qwest stated that the CR would remain in CLEC test. 09/12/01 - Update from External Documentation Group The features are listed in the UNE-P PCAT and when you click on a particular feature in the UNE-P PCAT, it will take you to the specific feature documentation. CLEC's will have formal notification of Web Posting on 09/26/01 Friday, August 24, 2001, Alignment Meeting Attendees: Richard Martin, Kate Spry, Peggy Esquibel-Reed, Lynn Stecklein, Todd Mead, Jerri Brooks, Dave Maier, Pete Wirth / Qwest, and Kathy Stitcher / Eschelon CLEC Expectations: Kathy advised that the question is as to when the Custom Ringing documentation will be available on the web site. There is no question regarding the actual content. The IMA 8.0 release did not impact how the Custom Ring feature is ordered or requested. Qwest will publish documentation on the Custom Ring feature, including how it is to be ordered. This documentation will be available to the CLECs on September 28, 2001 at the Qwest web site, URL: http://www.qwest.com/wholesale Action Plan: The draft of the Custom Ring feature document will be completed September 7, 2001. Internal reviews/walk through's of the Custom Ring feature documentation will be conducted, beginning on September 10, 2001. This documentation will be reviewed by Qwest personnel, which will include Product Management and Senior Management. Revisions to the document will then be made, if applicable, and approved by September 26, 2001.The document will be sent to the Qwest web group by September 27, 2001.The documents will be posted to the web site and available to the CLECs on September 28, 2001. Thursday, August 23, 2001, Meeting with Qwest External Documentation SME Attendees: Peggy Esquibel-Reed and Janice Cuba / Qwest Documentation on features, including Custom Ringing, is currently being developed and will be available on the external web site on September 28, 2001. This documentation will include ordering information. Internal reviews will be held with Product and Senior Management. Once approval is received, the documents will be sent to the Qwest web group and will appear on the web site on September 28th. The web site URL is http://www.qwest.com/wholesale
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CenturyLink Response |
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08-27-01 The IMA 8.0 release did not impact how the Custom Ring feature is ordered or requested. Qwest will publish documentation on the Custom Ring feature, including how it is to be ordered. This documentation will be available to the CLECs on September 28, 2001 at the Qwest web site, URL: http://www.qwest.com/wholesale The draft of the Custom Ring feature document will be completed September 7, 2001. Internal reviews/walk through’s of the Custom Ring feature documentation will be conducted, beginning on September 10, 2001. This documentation will be reviewed by Qwest personnel, which will include Product Management and Senior Management. Revisions to the document will then be made, if applicable, and approved by September 26, 2001. The document will be sent to the Qwest web group by September 27, 2001. The documents will be posted to the web site and available to the CLECs on September 28, 2001.
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Information Current as of 1/11/2021