Wholesale: Products & Services

Open Product/Process CR PC090413-1 Detail

Description Of Change

Project Meetings

2/19/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said the CR will remain in CLEC Test until February 28, 2014 which is the effective date for Minnesota and New Mexico. BCAC was eliminated in Oregon as of the December 15, 2013. Mark said a level 1 reminder notice will be sent on February 27 with an effective date of February 28 to remove references to BCAC from the Resale Features Matrix and the Complete-A-Call documents. The BCAC document will be removed from the Wholesale web but a copy of the document will remain on the Document Review Archive site.

Susan Lorence – CenturyLink said this week the SME team pulled a list of the accounts that still have the BCAC feature and 10 remain in the two states. CenturyLink will issue orders after February 28 to remove the feature.

1/15/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said the CR is in CLEC Test as of December 15, 2013 and will remain there until February 28, 2014 which is the effective dates for Minnesota and New Mexico. Mark asked if there were any questions. There were none.

12/11/13 Product/Process CMP Meeting Mark Coyne – CenturyLink said the CR was presented in September to eliminate BCAC in Minnesota, New Mexico and Oregon. In the November meeting, Kim Isaacs - Integra asked about a tariff notice and whether one had been sent. Mark relayed Tariff notices had not previously been sent for this product elimination. The tariff notice for Oregon was then sent on November 25, 2013 with a December 15, 2013 effective date. The tariff notice for Minnesota and New Mexico was sent on November 27, 2013 with a February 28, 2014 effective date. The CMP final notice was sent on November 27 that included the two different effective dates for the three states. The CR will be moved to CLEC Test as of December 15, 2013.

11/20/13 Product/Process CMP Meeting Mark Coyne – CenturyLink said CR was presented in September to eliminate BCAC in Minnesota, New Mexico and Oregon. The list of impacted customers was sent out through the Service Management team in Mid October.

Kim Isaacs - Integra said they had just received the list of impacted customers from their Service Manager and had to ask for the list. Kim asked if BCAC was a tariffed product. She said they had not received any tariff notices so the assumption is that this is not tariffed.

Lee Brummett – CenturyLink said he did not think they were tariffed

Susan Lorence – CenturyLink said we will investigate and include in the meeting minutes.

NOTE: Tariff notices had not previously been sent for these products. The tariff notice for Oregon was sent on November 25, 2013 with a December 15, 2013 effective date. The tariff notice for Minnesota and New Mexico was sent on November 27, 2013 with a February 28, 2014 effective date.

Kim Isaacs - Integra asked, similar to Scan Alert, what was the number of days required for a regulatory notification to eliminate the product. She said if the product is not tariffed, she assumed there was no regulatory lead time.

Mark Coyne – CenturyLink said we would include the information in the meeting minutes. Mark said the Final notice is due November 27 and will include the proposed effective date of December 15, 2013.

10/16/13 Product/Process CMP Meeting Mark Coyne – CenturyLink said Lee Brummett presented this new Change Request in September to eliminate the Business Complete a Call service in Minnesota, New Mexico and Oregon. A level 4 notice will be sent the end of October to meet the proposed effective date of December 15, 2013. Mark said CenturyLink planned on sending out the lists of impacted customers through the Service Management team and asked if those had been received. Meeting participants indicated those lists had not been received.

Lee Brummett – CenturyLink said a new list had been created and will be sent through the Service Management team in the next several days.

Mark Coyne – CenturyLink asked if there were any questions; there were none.

09/18/13 Product/Process CMP Meeting Lee Brummett – CenturyLink presented this new CR to eliminate the BCAC service in Minnesota, New Mexico and Oregon. Lee said the proposed effective date is targeted for December 15, 2013.

Kim Isaacs – Integra asked if the feature is available to all customers and whether it is a USOC or FID.

Lee Brummett – CenturyLink said it is available for all in the identified three states. Lee said CenturyLink is pulling a list of wholesale customers.

Kim Isaacs – Integra said that was good that wholesale customers would receive a list of existing accounts.

Mark Coyne – CenturyLink said that since there are customers on this service, CenturyLink would send out a level 4 notification associated with the change.