Open Product/Process CR PC090401-2 Detail |
| Title: UNE P to UNE L Bulk Conversion Process | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
|
|
||||||
| PC090401-2 |
Completed 3/20/2002 |
N/A | ||||
| Originator: Osborne-Miller, Donna |
| Originator Company Name: AT&T |
| Owner: Urevig, Russell |
| Director: |
| CR PM: |
Description Of Change |
|
AT&T would like to establish an efficient process with Qwest to convert AT&T customers residing on the Qwest UNE-P platform to the Qwest UNE-L platform on a Bulk LSO basis. The process would include a minimum of the following steps: - CLEC will provide prior notification of intent to convert via a list (spreadsheet?) identifying the LSO and number of TNs - CLEC will provide ONE LSR PER CUSTOMER LOCATION for conversion. - Qwest will provide a SPOC for each LSO conversion on the same due date. - Qwest will perform a Loop Qualification for each LSR. - Qwest will provide Loop Qualification results to CLEC. - CLEC will have option to make supplemental changes or cancel LSRs per results of loop qualification. - CLEC will schedule conversion to begin on Due Date no earlier than 4:00 PM. All conversions within the LSO will be completed by 12:00 Midnight. Time Intervals for conversions shall be monitored and shall conform to the existing performance standards set in the current Qwest hot cut agreement.
|
| Date | Action | Description |
| 8/30/2001 | CR Received from Carla Dickinson of AT&T | |
| 9/4/2001 | Status changed to New - To be Reviewed | |
| 9/4/2001 | Updated CR sent to Donna Osborne-Miller and Carla Dickinson of AT&T | |
| 9/17/2001 | Clarification meeting held. With AT&T. | |
| 9/28/2001 | Draft response posted to database. | |
| 10/17/2001 | CMP Meeting: Qwest presented response. A separate meeting will be conducted with AT&T and Qwest to further address the response and future implementation. CLEC community agreed to the separate meeting with just AT&T in attendance. No change to "Current Status." | |
| 11/7/2001 | Working with Qwest Project Management team to establish meeting. | |
| 11/14/2001 | CMP Meeting it was agreed that all CLEC's needed to be invited to the session scheduled with AT&T for Friday Nov. 16th. As a result the meeting will be postponed until Nov. 26th or 30th. To accommodate the time that is required to notify all CLECs of the meeting. It was agreed that the CR would be placed into development status. with AT&T | |
| 11/19/2001 | Notification was sent to all CLECs regarding a meeting to discuss the two questions that came out of the Oct. CMP meeting | |
| 11/30/2001 | Held meeting with AT&T regarding questions that came up during the CMP meeting in Oct. All CLECs were invited to the session11/30/01 - Held meeting with AT&T | |
| 12/12/2001 | CMP Meeting - Qwest reviewed status of CR. Meeting 11/30 resolved all issues. Qwest's response on Appointment Scheduler needs to be finalized and will be discussed at the Systems Meeting. AT&T advised that if the response was acceptable, the CR could be placed into CLEC Test. | |
| 12/13/2001 | Per Judy Schultz, AT&T, was satisfied with the presentation on Appointment Scheduler and the CR could be placed into CLEC Test. | |
| 12/28/2001 | Qwest's formal response dated 9/28/01 issued to CLECs. | |
| 1/16/2002 | Qwest provided an update on Appointment Scheduler and indicated that a special override will be used for out of hour cuts. AT&T requested that the CR remain in CLEC test until the presentation on Appointment Scheduler tomorrow at the Systems CMP Meeting. | |
| 1/29/2002 | Received e-mail confirmation from AT&T that they would like the CR to remain in CLEC Test until they have gone through the IMA 9.0 training. | |
| 2/18/2002 | Received e-mail from AT&T advising that the training on IMA 9.0 did not demonstrate the override capability of Appointment Scheduler. Qwest to investigate and advise. | |
| 2/20/2002 | CMP Meeting - Qwest clarified the issue regarding Appointment Scheduler that the Override feature was included and will review with AT&T. The CR will remain in CLEC Test. Meeting discussions will be set forth in the Product/Process Draft Meeting Minutes contained in the Product/Process CMP Meeting Distribution Package 03/20/02. | |
| 3/20/2002 | CMP Meeting - It was agreed that the CR could be closed. | |
| 4/17/2002 | CR Open/Closed status changed to closed and inactive and checked for Archive 2002 |
Project Meetings |
| November 30, 2001 Qwest held a community meeting with AT&T regarding two questions that came up during the October CMP meeting. Other CLECs were invited and several participated. Jonathan Spangler from AT&T had inquired if the orders would go through the QCCC. Russ Urevig stepped through the process. In the process he identified that in fact the QCCC will be the point of contact for the coordinated after hours cut. Jonathan indicated he had received some push back when trying to schedule other projects. The second question was regarding charges associated with the after hours cut. Russ explained that the normal after hours charges would apply. Jonathan brought up an additional issue. He wanted to know what the impacts would be to these projects when the 9.0 IMA Release goes in and the CLECs are required to use Appointment Scheduler. Russ indicated he was not sure that these types of cuts were included in the 9.0 release for Appointment Scheduler. Qwest to follow up with system SME’s regarding the System Change Request.
- 09/17/01 - Introduction of Attendees Jonathan Spangler Carla Dickinson Pardee Russ Urevig Kit Thomte Kit made introductions of people that were in attendance on the conference call Review Requested (Description of) Change {review long description from change request, confirm with all parties there is agreement on the change requested} AT&T would like Qwest to develop a process that would allow for the conversion of customers residing on UNE P to UNE L. CLECs will identify specific TN’s within the CO that need to be converted. This would occur initially via a spreadsheet with LSR’s to follow. The spreadsheet would be used by Qwest to determine if the line actually could be converted. Prior to this the CLECs will use the raw loop pre qualification tool to verify TN’s of end users being converted. The CLECs want to minimize the amount of down time for the customers so the cuts should be performed between 4 PM and 12:00 Midnight. The volumes anticipated are not very precise yet. AT&T will provide more information as it becomes available. Russ inquired how AT&T would like to handle a scenario where the end user has multiple lines and only a portion of the lines are being migrated. Would they set up separate accounts?? Jonathan said he would need to check that out. Confirm Areas & Products Impacted {read from change request, modify if needed} At this point only 1FR’s will be submitted, at some point this process might include DSL. Confirm Right Personnel Involved {ensure the Qwest SME can fully answer the CLEC request. Confirm whether anyone else within Qwest has been involved with this issue, or whether we need to bring anyone else in} At this point Russ believes a person from network should be involved, this probably would be Deni Toye. A process person for UNE P should either be involved or review the process that is established. Eventually a SME from Retail should be aware of the process. Identify/Confirm CLEC’s Expectation {Identify specific deliverables from CLEC – what does Qwest have to do in order to close this CR? (in measurable terms i.e. provide a documented process, change a process to include training etc)} Qwest needs to provide a process that will address this type of migration. This process needs to be put in place quickly with the worst case scenario being implementation in December of 2001. Identify any Dependent Systems Change Requests {Note any connected CRs and the potential impacts} An existing CR would resolve the necessity of this CR. Russ Urevig agreed to identify this CR and let us know the status. Establish Action Plan (Resolution Time Frame) {state action required, who will be responsible and by when) Russ will run this CR past his supervisor and the migration team that works on these issues. Russ should have a response by close of business on Monday Sept. 24th The detailed action plan will be provided after the session on the Sept. 24th. 09/12/01 - Susie Bliss is the Director 402-422-8006 Kit Thomte is the Project Mgr. 303 896-6776 Russ Urevig is the Owner 218 723-5800 Donna Osborne Miller gave me has provided the name of an individual to participate in a clarification meeting. Have not heard from the individual yet.
|
CenturyLink Response |
|
September 28, 2001 Wholesale Product Marketing Jonathan Spangler, LSAM Supervisor Donna Osborne-Miller, LSAM Manager AT&T Local Services CC:Russ Urevig Susie Bliss Linda Miles Kit Thomte This letter is in response to your CLEC Change Request Form PCCR090401-2 dated August 30, 2001. Request: AT&T would like to establish an efficient process with Qwest to convert AT&T customers residing on the Qwest UNE-P platform to the Qwest UNE-L platform on a Bulk LSO basis. The process would include a minimum of the following steps: CLEC will provide prior notification of intent to convert via a list (spreadsheet?) identifying the LSO and number of TNs CLEC will provide ONE LSR PER CUSTOMER LOCATION for conversion. Qwest will provide a SPOC for each LSO conversion on the same due date. Qwest will perform a Loop Qualification for each LSR. Qwest will provide Loop Qualification results to CLEC. CLEC will have option to make supplemental changes or cancel LSR's per results of loop qualification. CLEC will schedule conversion to begin on Due Date no earlier than 4:00 PM. All conversions within the LSO will be completed by 12:00 Midnight. Time Intervals for conversions shall be monitored and shall conform to the existing performance standards set in the current Qwest hot cut agreement Qwest Response: Conversion from UNE P to UNE L on a Bulk LSO basis can be handled as a project. The CLEC can contact their Account Service Manager to advise of the intent to Bulk convert on an LSO basis. By the conversion being handled as a project, the specifics such as due dates and individual tester, SPOC can be coordinated. The CLEC can request raw loop data for an entire wire center. The RLD tool provides data in bulk format to the Co-Providers about loop make-up characteristics at the wire center level. The data includes CLLI code, load coil, bridged tap, wire gauge, cable and pair make-up, and similar information on a loop-by-loop basis. There is a web-site maintained by Qwest where Co-Providers may access the RLD tool. To gain access to the web-site, Co-Providers must obtain a digital certificate from Qwest. The RLD tool is presented in an ASCII text file and can be downloaded to an Excel format or database built by the Co-Provider. The web-site address is http://ecom.uswest.com. CLEC’s are encouraged to use the Pre-order function in IMA for Loop Qualifications. The results of the Loop Qualification are given to the CLEC. If an LSR is submitted and the loop does not qualify then the LSR would be rejected. A CLEC has the option to make supplemental changes or to cancel an LSR. For any due date requests outside the normal business hours appropriate charges would be billed. Sincerely, Russell Urevig Wholesale Service Delivery Process Team
|
Information Current as of 1/11/2021