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Open Product/Process CR PC073113-1 Detail

Description Of Change

Expected Deliverables/Proposed Implementation Date: These changes will be phased in by state/lata between late November 2013 through March 2014.

Project Meetings

1/21/15 Product/Process CMP Meeting Mark Coyne – CenturyLink said the Migration for Iowa, North Dakota, South Dakota and Minnesota has been completed. Mark said the it was determined that the planned Nebraska migration end date was not going to be met so a time critical correction notice was sent January 20, 2015 to update the Nebraska Migration Completion date to be February 13, 2015. Mark asked if there were any questions. There were none.

12/17/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR remains in CLEC Test. Mark said the Migration for Iowa, North Dakota and South Dakota has been completed. Mark said the Minnesota migration dates to default to a live operator for Intercept were incorrect in our PCAT matrix and a notice was sent on December 12, 2014 to correct the Minnesota Migration Start Date to be December 4, 2014 and the Minnesota Migration Completion date to be January 6, 2015. In the November CMP monthly meeting, we relayed the SME team was looking at moving the state of Nebraska migration into 2014. That will not occur afterall. As indicated in the matrix, Nebraska will start on January 7, 2015 and end no later than January 23, 2015.

11/19/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR remains in CLEC Test. Mark said the Migration for Iowa and North Dakota has been completed and South Dakota is on track to complete December 3 or earlier. The date for Minnesota for the migration to be completed is December 10. Mark said the SME team has indicated that they may move the state of Nebraska up to 2015 from a January 7, 2014 start date. If that is the case, a notice will be forthcoming.

10/15/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR has been in CLEC Test since December 2, 2013 and the status the same as last month. With the notice sent in August, some migration Start and Completion Dates were revised as well as the states of Minnesota and Nebraska were moved to be the last states to migrate. The list of specific migration dates are in the Intercept PCAT.

9/17/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR has been in CLEC Test since December 2, 2013. A notice was sent on August 22, 2014 to revise the Migration Start Dates and Migration Completion Dates and change the order of the migrations moving Minnesota and Nebraska to the end.

8/20/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR has been in CLEC Test since December 2, 2013. A notice was sent mid June to relay a delay of 90 days in the migration start dates. Mark said CenturyLink would be sending another Level 1 notice in the next few days to further revise the timeline for the Eastern states in the Intercept PCAT.

Kim Isaacs – Integra asked if the OS DA date delays are associated with problems in the CenturyLink IP platform.

Mark Coyne – CenturyLink said he could not answer that and that no SMEs were on the call but that we would include a response in the meeting minutes.

NOTE – CMP CALL FOLLOWUP: Per the CenturyLink SME team, the new CenturyLink OS/DA network, including the conversion to IP signaling, is very large and complicated due to the number of End offices involved and trunking requirements. The design, engineering and provisioning processes have taken somewhat longer than originally anticipated.

7/16/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR has been in CLEC Test since December 2, 2013. A notice was sent June18, 2014 to relay that the migration start dates were pushed out by approximately 90 days. Mark said all eastern state timelines had been revised and the revised timeline is included in the Intercept PCAT. The examples of Iowa and South Dakota were provided that they would be completed October 9, 2014 and November 11, 2014 respectively. Mark asked if there were any questions. There were none.

6/18/14 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR has been in CLEC Test since December 2, 2013. He said a notice had been sent to relay that the migration start dates have been pushed out by approximately 90 days and provided the example of Iowa which now has a migration Start Date of September 30, 2014. He said all eastern state timelines are being revised and the revised timeline will be included in the Intercept PCAT.

5/21/2014 Product/Process CMP Meeting Mark Coyne – CenturyLink said the status is the same as last month. This CR has been in CLEC Test since December 2, 2013 and will remain there until October 20, 2014 when South Dakota completes migration. Mark said the first state to begin migration is Iowa which will begin on June 26, 2014. All eastern state timelines were revised and the revised timeline has been included n the Intercept PCAT. Mark asked if there were any questions. There were none.

4/16/2014 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR has been in CLEC Test since December 2, 2013. The CR has a new completion date of October 20, 2014. Mark said the migration for Iowa was to begin on March 17 but CenturyLink sent a notice in March relaying a delay to the migration start date for the five states. Iowa will now begin migration as of June 26, 2014. Mark said the state migration timelines were revised and has been included in the PCAT.

3/19/2014 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR has been in CLEC Test since December 2, 2013 and will remain there until June 16, 2014. Mark said the migration for Iowa began March 17 and is expected to be completed April 11. The detailed dates for the other eastern states are in a table in the Intercept Services PCAT. CenturyLink will send a Level 1 notice to remove the “live operator” intercept language and the state implementation table from the PCAT when the last state has migrated.

2/19/2014 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR will remain in CLEC Test until June 16, 2014 when the last state of South Dakota is migrated from the live operator feature. The detailed dates for the Eastern region state migration are included in a matrix in the Intercept Services PCAT. Mark said once the final implementation date is reached, CenturyLink will send a Level 1 notice to remove the “live operator” intercept language and the state implementation table from the PCAT.

1/15/2014 Product/Process CMP Meeting Mark Coyne – CenturyLink said the CR has been in CLEC Test since December 2, 2013 and will remain there until June 16, 2014 when the last state of South Dakota is migrated from the live operator feature. The detailed dates for the Eastern region state migration are included in a matrix that is in the Intercept Services PCAT. Mark said once the final implementation date has passed, a Level 1 notice will be sent to remove the “live Operator” intercept language and the state implementation table from the PCAT.

12/13/2013 Product/Process CMP Meeting Mark Coyne – CenturyLink said the final notice was sent November 15 and the CR was moved to CLEC Test on December 2. The CR will stay in CLEC Test until June 16, 2014 when the last state of South Dakota is migrated from the “live operator” feature. Mark said that once South Dakota has migrated, a Level 1 notice will be sent to remove the “live operator” intercept language and the state implementation table from the PCAT.

11/20/13 Product/Process CMP Meeting Mark Coyne – CenturyLink said the Level 4 initial notice was submitted on October 17, 2013. It included the plan for staggered elimination dates for Intercept services default to a live operator on a state by state basis. Mark relayed the effective dates that were included in the initial notice began with Iowa effective December 2, 2013 and extended thru April 3, 2014 for the last state of South Dakota. The final notice was due last Friday, November 15 and it was sent with a revised matrix that relayed that the elimination dates have been postponed until a start date of March 17, 2014 for Iowa and ending in South Dakota effective June 16, 2014. Mark said the effective date of December 2 will remain for the Intercept Services PCAT. The PCAT is being updated to include the detailed list of revised effective dates on a state by state basis. Once the final implementation date has passed for the last state, a Level 1 notice will be sent to remove from the PCAT the “live Operator” intercept language and the state implementation table. Mark asked if there were any questions; there were none.

10/16/13 Product/Process CMP Meeting Lee Brummett – CenturyLink said the plan to implement this Change Request is to submit a level 4 notice that will include a Notice timeline that shows an effective date for the first state that the live operator feature will be eliminated. CenturyLink will also include a table in the PCAT that provides the phased implementation date by state. Lee said the effective dates range by state from early December 2013 through early April 2014. Once the final implementation date has passed for the last state, a Level 1 notice will be sent to remove the intercept language and the state implementation table from the PCAT.

Kim Isaacs – Integra asked if the implementation is a whole state at a time.

Lee Brummett – CenturyLink said yes.

Susan Lorence – CenturyLink said we will not send a CMP notice for each state but will send one notice that includes a matrix with the phased state implementation dates.

09/18/13 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR was presented last month. Mark said one level 4 notice will be going out soon. The notice would include phased implementation dates by state/lata starting between late November 2013 ending through March 2014. He said the effective dates are still being determined.

Lee Brummett – CenturyLink said that was correct.

8/21/13 Product/Process CMP Meeting Lee Brummett – CenturyLink presented the new CR that eliminates the live operator feature in Nebraska, Minnesota, North Dakota, South Dakota and Iowa. Lee said this capability was eliminated in the other legacy Qwest states in late 2010. The CR would have a phased effective date by state/lata beginning in late November 2013 through March 2014.

Kim Isaacs – Integra asked for further information about the product elimination.

Lee Brummett – CenturyLink said the product is associated with the Intercept functionality when a phone has been disconnected. There will no longer be a live operator that will be available as the default option that explains the service has been disconnected. Mark Coyne– CenturyLink said this was only in the Eastern region and that it had been previously eliminated in the other states.