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Open Product/Process CR PC072902-1 Detail

 
Title: Request for estimate of cost for extending or moving a DMARC beyond the MPOE prior to doing the work
CR Number Current Status
Date
Area Impacted Products Impacted

PC072902-1 Withdrawn
8/21/2002
Coordinated Hot Cuts and Regular Cuts Unbundled Loop, UNE Loop
Originator: Mendoza, Lori
Originator Company Name: Allegiance
Owner: Tallman, Shirley
Director:
CR PM:

Description Of Change

Allegiance is requesting that Qwest develop a process to give the CLEC the ability to request an estimate of cost for extending or moving a DMARC (NIU) beyond the MPOE prior to placing an order. In other ILEC territories, Allegiance can fill out a form requesting the extention or move of a DMARC beyond the MPOE, and can get an estimate of the cost prior to placing the order. This gives the CLEC an opportunity to know what costs are involved prior to submitting such an order. Currently in Qwest, we don't know what it will cost until the order is processed and the work has been completed. Allegiance is not aware of the cost until after it has been billed to us.


Date Action Description
7/29/2002 CR Submitted by Allegiance 
7/30/2002 CR acknowledged by P/P CMP Manager. 
7/31/2002 CR Posted to Web 
7/31/2002 Received revised CR title and description from Allegiance 
7/31/2002 Coordinated Clarification meeting with Terry Wicks, Allegiance. 
8/2/2002 Conducted Clarification meeting with Allegiance. 
8/5/2002 Issued Clarification Meeting Minutes to Allegiance 
8/5/2002 Allegiance provided response to its Action Item from the Clarification Meeting. 
8/5/2002 Received comments from Allegiance on meeting minutes and incorporated them into the database. 
8/21/2002 CMP Meeting - Allegiance advised that a conference call clarified the NID/Demarc relocation requirements. Allegiance advised that they were withdrawing the CR. No other CLEC opted to sponsor the CR. Minutes on this CR to be posted to the Project Meetings section. 

Project Meetings

08/21/02 August CMP Monthly Meeting Minutes

Allegiance advised that they had a conference call with Qwest where it was clarified the difference between requesting an extension of a jack versus a NID/DEMARC. It is Qwest’s policy that CLECs cannot request an extension to a NID/DEMARC and only in Minnesota and Oregon is it mandated that CLECs can request and extension of a Jack. Allegiance advised that based on this clarification, they would like to withdraw their CR. Qwest asked if any other CLEC would like to sponsor the CR and no CLECs expressed an interest. It was agreed that the CR would be status as withdrawn.

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Subject: RE: CR PC072902-1 Clarification Meeting Minutes Date: Mon, 5 Aug 2002 13:41:39 -0500 From: "Wicks, Terry" To: "'Richard Martin'"

The department that we fax a form to for Southwestern Bell , to get an estimate of cost, is called the LSC (Local Service Center). This is the department that processes our LSRs.

Terry Wicks LEC Account Manager allegiancetelecom, inc 469-259-4438 terry.wicks@algx.com

CLEC Change Request Clarification Meeting

August 2, 2002 10:00 a.m. (MT) Conference Call 877-564-8688 PC072902-1, Request for estimate of cost for extending or moving a DMARC beyond the MPOE prior to doing the work

Attendees: Ric Martin, Qwest Russ Urevig, Qwest Shirley Tallman, Qwest Bob Mohr, Qwest Linda Sanchez-Steinke, Qwest Terry Wicks, Allegiance

Introduction of Attendees Introduction of the participants on the Conference Call was made and the purpose of the call discussed

Review Requested (Description of) Change Terry indicated that when Allegiance is taking a customer, they may want to move or extend the DMARC beyond the MPOE. They want to get an estimate of the cost before the work is performed. Currently they put their request in when they place the order and get billed for the work after the order is completed. Terry indicated that another ILEC has a form that they complete and submit to get an estimate before the order is submitted. Terry indicated that they have an 800 number and a fax number to which this form is sent. He believes they are dealing with the ILECs engineering department. Terry will confirm what department they deal with. The department is the LSC, Local Service Center at Southwestern Bell. Terry indicated that they were billed for the estimate and would be willing to pay for the estimate. He agreed that an estimate was acceptable with actual costs being billed per their agreement with Qwest. Russ asked if Allegiance was looking at a multi-tenant facility and looking more at an individual customer’s DMARC. Terry indicated that Allegiance is looking at extending the DMARC or sometimes moving the DMARC beyond the MPOE for an individual tenant of a multi-tenant building.

Confirm Areas & Products impacted Terry indicated that their product focus was UBL. Qwest may have to look at other products that would have the same need. It was agreed that the area impacted was Pre-Ordering and Ordering.

Confirm Right Personnel Involved Qwest confirmed that the Network department would be responsible.

Identify/Confirm CLEC’s Expectation Terry confirmed that they wanted a process to request and receive a written cost estimate for extending or moving a DMARC beyond the MPOE prior to submitting an order.

Identify any Dependent Systems Change Requests There are no systems changes associated with this request.

Establish Action Plan (Resolution Time Frame) The CR will have the collective CLEC clarification and SME input at the August CMP meeting.


Information Current as of 1/11/2021