Open Product/Process CR PC072303-2 Detail |
| Title: Add circuit numbers on invoices for ITP DSO Physical Co lo | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
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| PC072303-2 |
Withdrawn 8/20/2003 |
Billing | ||||
| Originator: Yedersberger, Bernie |
| Originator Company Name: LTDS |
| Owner: Harlan, Cindy |
| Director: |
| CR PM: Harlan, Cindy |
Description Of Change |
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On Account No. 319 Z01-2842 039 I would like to have the circuiti numbers added to "summary of accounts"
Expected Deliverable Please add circuit numbers to Account No. 319 Z01-2842 039 on August 1, 2003 invoice
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| Date | Action | Description |
| 7/23/2003 | CR Submitted | |
| 7/24/2003 | CR Acknowledged | |
| 7/28/2003 | Contacted customer | |
| 8/4/2003 | Held clarification call and changed status to pending withdrawl | |
| 8/20/2003 | CMP meeting - see meeting notes |
Project Meetings |
| August 20 CMP Meeting: Cindy Macy-Qwest explained the CLEC issued this CR but she really just had a question to ask. She was not familiar with the CMP process. Crystal Soderlund was able to answer her questions and she requested the CR be withdrawn. The CLECs agreed it was okay to withdraw this CR. Clarification Meeting August 4, 2003 1-877-572-8687 3393947# PC072303-2 Add circuit numbers on invoices for ITP DS0 Physical Co-Lo Attendees Bernie Yedersberger LTDS Carl Sear Qwest Lillian Robertson Qwest Janet Leonard Qwest Crystal Soderlund Qwest Cindy Macy - Qwest Meeting Agenda: 1.0 Introduction of Attendees Attendees introduced. Cindy Macy Qwest reviewed the CMP process and next steps so the team is aware of what to expect. 2.0 Review Requested (Description of) Change Cindy Macy Qwest introduced Bernie and explained she is the Accounts Payable person for LTDS. Bernie is trying to match the Qwest bill charges to their end user accounts so they can bill appropriately. Bernie explained they have service on 319-Z01-3191 161 which is an ADSL Qualified Loop. This bill shows the circuit numbers so she can match this to her end user account. Bernie wanted to know if we could put the circuit number on her 319-Z01-2842 039 Line Share account. Crystal Soderlund Qwest explained the ADSL Qualified Loop account is a design service and those types of accounts have a circuit number. The Line share account is a POTS account and those accounts have telephone numbers. Crystal pointed on the bill where to find the WTN and explained how this number could be used to match to your end user account. Bernie thanked Crystal and explained she would like to withdraw this CR as she really just had a question to ask, and did not intend to submit a CR and follow the CMP process. Cindy Macy Qwest agreed she would present this CR at the August CMP meeting and mark the CR as pending withdraw. 3.0 Confirm Areas & Products Impacted ADSL / Line Sharing 4.0 Confirm Right Personnel Involved Yes 5.0 Identify/Confirm CLECs Expectation The CLECs question was answered and this CR will be marked as pending withdraw until the August CMP meeting. 6.0 Identify any Dependent Systems Change Requests none 7.0 Establish Action Plan (Resolution Time Frame) Cindy Macy Qwest will present the CR and request to withdraw the CR at the August CMP meeting.
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Information Current as of 1/11/2021