Open Product/Process CR PC072103-1 Detail |
| Title: DLR Option Change | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
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| PC072103-1 |
Withdrawn 8/20/2003 |
Provisioning | LIS / Interconnect | |||
| Originator: Money, Bryan |
| Originator Company Name: Qwest Corporation |
| Owner: McBride, Kathy |
| Director: |
| CR PM: Sanchez-Steinke, Linda |
Description Of Change |
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Plan Description:
Qwest will eliminate manual paper DLR’s
Customers will have 4 options for receiving DLRs from Qwest.
1. Customer printer equipped with a modem. 2. Customer PC 3. FAX 4. CEMR/DSOS
Note: Email is not an option due to security concerns.
Requirements:
1. Customer must have a DRC code. (A DRC can be obtained from Telcordia at a cost of approximately $400 or from Qwest at no charge). 2. A customer may have more than one DRC to accommodate multiple locations. 3. A DRC will be required on all orders. If a DRC is not provided a default of CTS will be populated (CTS is the DRC code for CEMR/DSOS).
Expected Deliverable: Qwest will no longer mail paper DLRs. 4 options for DLRs are available see above. Will improve DLR receipt cycle time, eliminate manual processing and handling, reduce cost.
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| Date | Action | Description |
| 8/20/2003 | August CMP Meeting - Meeting minutes will be posted to this CR's Project Meetings section. |
Project Meetings |
| 08/20/03 August CMP Meeting Kathy McBride with Qwest said that Qwest would like to withdraw the CR because, when implemented, will be a level 3 notification Bonnie Johnson with Eschelon asked for more information about the change request. Kathy said that the CR was initiated by Service Management and that today DLRs are sometimes manually handled in the ASR world. Mechanized options would include Fax, CEMR and customer printer equipped with a modem. Bonnie said that Gary Veik with Qwest had contacted Eschelon about getting DLRs from a Qwest system and wasn’t sure which system. Kathy said it might have been CEMR. This CR will be moved to Withdrawn status.
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Information Current as of 1/11/2021