CenturyLink | Wholesale | General & Contact Information

Open Product/Process CR PC070816-2X Detail

Description Of Change

Project Meetings

CenturyLink Response

Originator: Roberson, Laurie

Originator Company Name: Integra

Owner: Cederberg , Annmarie

Director:

CR PM: Lorence, Susan

Integra requests that CenturyLink add a CLLI code search option to the CLEC Badge Access Request website. Currently the system has an option to search by “Building ID”, however, the CLEC community does not use Building ID. In addition, CenturyLink bills charges associated with access badges using the CLLI code. The CLLI code is an industry standard code that the CLEC community uses to easily identify central offices. Adding this field would allow the CLEC to quickly identify the central office they need access to.

Expected Deliverables/Proposed Implementation Date (if applicable): To be able search by CLLI code under Building Search in the CLEC Badge Access web site.

Date	Action	Description
8/17/2016	Related Change Request	Cross over CR created. CR originated as a System CR. See SCR070816-2X for more history.
9/15/2016	Draft Response Issued	Issued updated draft response to relay a revised date for implementation.
8/17/2016	Discussed at Monthly CMP Meeting	Discussed in the August System CMP Meeting - See Attachment I in the Distribution Package.
9/21/2016	Status Changed	Status changed to Development.
9/21/2016	Discussed at Monthly CMP Meeting	Discussed in the September ProdProc CMP Meeting - See Attachment C in the Distribution Package.
10/11/2016	Draft Response Issued	Updated CR Response sent to relay a change to the planned effective date.
10/11/2016	Communicator Issued	See Level 1 notification number WEBS.ANNC.10.11.16.F.15021.Retract_Coll_Prem_Acc_V12 to retract Level 2 notice sent earlier in the day. Later effective date will be provided shortly.
10/11/2016	Communicator Issued	See Level 2 initial notification number WEBS.ANNC.10.11.16.F.15019.Collo_Premise_Acc_Ovr_V12.
10/19/2016	Discussed at Monthly CMP Meeting	Discussed in the October Prod/Proc CMP Meeting - See Attachment C in the Distribution Package.
10/25/2016	Communicator Issued	See notification number WEBS.ANNC.10.25.16.F.15019.Collo_Premise_Acc_Ovr_V12.
11/15/2016	Status Changed	Status changed to CLEC Test.
11/16/2016	Discussed at Monthly CMP Meeting	Discussed in the November Product/Process CMP Meeting - See Attachment C in the Distribution Package.
12/14/2016	Status Changed	Status changed to Completed.
12/14/2016	Discussed at Monthly CMP Meeting	Discussed in the December Product/Process CMP Meeting - See Attachment C in the Distribution Package.

12/14/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said this ELI CR has been in CLEC Test since November 15, 2016 when the 8 digit CLLI code search option was implemented in the Badge Access Request web tool. Mark said we would like to move this CR to a Completed status.

Kim Isaacs - Electric Lightwave said there are no objections. Kim said any issues they have encountered have been due to new people on their side and said thank you.

Mark Coyne – CenturyLink said we will move this to Completed then.

11/16/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said this ELI CR is in CLEC Test as of November 15, 2016 when the 8 digit CLLI code search option was implemented in the CenturyLink Badge Access Request web tool. Mark said we will leave the CR in CLEC Test and will review it in December. Mark asked if there were any questions. There were none.

10/19/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said this is the second ELI Crossover CR. On October 11, 2016, CenturyLink sent an updated CR response to ELI. Mark then reviewed the key points in the response as included in the package. The CenturyLink response indicates that the planned effective date had been moved to November 15, 2016. This change is due to the CenturyLink SME team needing some additional time to review some inconsistencies in the CLLI code data. Mark asked if there were any questions. There were none.

9/21/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said this is the second ELI Crossover CR. He said the draft response was reviewed last month which also proposed this CR be a cross over to Product Process. Kim Isaacs - Electric Lightwave had expressed concern about the crossover to Product Process from Systems but agreed to it as long as the concern was noted. Mark then reviewed the updated response (included in the CMP package) that stated CenturyLink is planning to implement the CLLI code (8 digit) Building Search option in the CLEC Badge Access Request Website with an effective date of November 1, 2016. Mark asked if there were any questions.

Kim Isaacs - Electric Lightwave said she did not have any and said thank you.

FROM 8/17/16 System CMP Meeting Minutes Mark Coyne – CenturyLink said this was the other CR of the two new System CRs presented by Electric Lightwave last month associated with the CLEC Badge Access Request process. Mark then reviewed the CenturyLink Draft Response that was sent on August 11, 2016 and said that based on further investigation by the CenturyLink SME team, CenturyLink accepts this CR and believes this CR should also be crossed over to Product Process. At this time, the proposed effective date would be early October 2016. Mark asked if Electric Lightwave was OK to Cross this CR over to Product Process.

Kim Isaacs - Electric Lightwave said historically, that has occurred with web functionality CRs but Electric Lightwave disagrees that web functionality is Product Process vs. Systems. Kim said that they agree to disagree on this but, with that noted, is OK to cross the CR over.

Mark Coyne – CenturyLink said based on that, the CR will be a Cross over CR next month.

Bonnie Johnson – MN Dept of Commerce asked why web functionality is being addressed by CenturyLink as Product Process. She said she agrees with Electric Lightwave that it has always been Systems.

Susan Lorence – CenturyLink said the reason is that a Systems CR has a longer implementation/notification cycle than a Product Process CR. Also, a system CR would require CenturyLink to use some of the allotted system hours for the year and that was not needed for this CR. Susan also referenced the existing Level 2 Product Process Change Category that CenturyLink felt best fit this type of change: • Changes to eliminate/replace existing Web functionality will be available for twenty-one (21) days until comments are addressed. (Either a demo or screen shot presentation will be available at the time of the notification for evaluation during the twenty-one (21) day cycle.) Susan said this type of web update is not like a web change to a GUI. She said that type of CR would have to remain a System CR and asked if that explanation helped.

Bonnie Johnson – MN Dept of Commerce said thank you.

Mark Coyne – CenturyLink asked if there were any other comments and asked Kim if she wanted to keep the comment that they disagreed with this approach.

Kim Isaacs - Electric Lightwave said yes, she believes web functionality should be a system change.

Title: Add CLLI code (8 digit) option for Building Search to the CLEC Badge Access Request Website (See Crossover CR SCRC070816 2X)

CR Number

Current Status
Date

Area Impacted

Products Impacted

PC070816-2X

Completed
12/14/2016

Collocation Access premise process

October 11, 2016

Kim Isaacs, Electric Light Wave Laurie Roberson, Electric Light Wave

SUBJECT: Change Request PC070816-2X, CenturyLink Updated Response for Review

This letter includes an updated response to Electric Light Wave/Integra’s Crossover Change Request PC070816-2X, entitled “Add CLLI code (8 digit) option for Building Search to the CLEC Badge Access Request Website”.

CR Description: Integra requests that CenturyLink add a CLLI code search option to the CLEC Badge Access Request website. Currently the system has an option to search by “Building ID”, however, the CLEC community does not use Building ID. In addition, CenturyLink bills charges associated with access badges using the CLLI code. The CLLI code is an industry standard code that the CLEC community uses to easily identify central offices. Adding this field would allow the CLEC to quickly identify the central office they need access to.

Updated CenturyLink Response: During the September CMP monthly meeting, CenturyLink reviewed the UPDATED CR response which stated that after further analysis, the CenturyLink SME team had revised the proposed effective date and was planning to implement the CLLI code (8 digit) Building Search option in the CLEC Badge Access Request Website with an effective date of November 1, 2016. The SME team is continuing to work on some data cleanup issues with the CLLI codes in the CLEC Badge Access Request web tool and has REVISED the PLANNED EFFECTIVE date to be November 15, 2016.

Sincerely,

Susan Lorence CenturyLink Wholesale CR Project Manager

* September 15, 2016

Kim Isaacs, Electric Light Wave Laurie Roberson, Electric Light Wave

SUBJECT: Change Request PC070816-2X, CenturyLink Updated Response for Review

Updated CenturyLink Response: During the August CMP monthly meeting, CenturyLink reviewed the Draft response which stated that the Change Request was accepted for implementation. The CenturyLink response also recommended that the CR be crossed over to a Product Process CR to implement the enhanced web functionality to the CLEC Badge Access Request Website. At that time, the proposed effective date was to be early October 2016.

After discussion in the monthly meeting, it was agreed that CenturyLink would note the concerns expressed by Electric Light Wave/Integra and could then crossover the CR to Product Process PC070816-2X. After further analysis, the CenturyLink SME team has revised the proposed effective date and is planning to implement the CLLI code (8 digit) Building Search option in the CLEC Badge Access Request Website with an effective date of November 1, 2016.