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Open Product/Process CR PC060618-1 Detail

 
Title: Enhance WSS Badge Access Tool
CR Number Current Status
Date 		Area Impacted Products Impacted
PC060618-1 Completed
10/17/2018
Originator: Albritton, Trey
Originator Company Name: CenturyLink
Owner: Albritton, Trey
Director:
CR PM: Lorence, Susan

Description Of Change

CenturyLink will be modifying our WSS External portal used by CLEC’s to enhance record keeping and overall control of physical building locations. The changes are as follows:

1) ACNA will now be required for each building address request

2) The number of locations requested will expand from 5 to 10

3) Customers will no longer be able to request additional sites via the “Reason for Access” field on the WSS form.

Date Action Description
6/8/2018 CR Acknowledged CR Acknowledged. 
6/6/2018 CR Submitted CR submitted. 
6/20/2018 Status Changed Status changed to Presented. 
6/20/2018 Discussed at Monthly CMP Meeting Discussed in the June Product/Process CMP Meeting - See Attachment D in the Distribution Package 
7/9/2018 Status Changed Status changed to Development. 
6/18/2018 Info Requested from CLEC From Allstream prior to CMP monthly meeting: CenturyLink is proposing to expand location requests from 5 to 10 locations on a single form however the use of the “Reason for Access” is being restricted. The Allstream question is how will customers request more than 10 locations? 
6/19/2018 Info Sent to CLEC Per Trey Albritton, CenturyLink CR Originator, if a customer has a new COT with 18 collocations to access, the customer will need to submit 2 requests: One with 10 sites and then a second with the remaining 8. 
7/18/2018 Discussed at Monthly CMP Meeting Discussed in the July Product/Process CMP Meeting - See Attachment D in the Distribution Package. 
7/17/2018 Communicator Issued See notification number WEBS.ANNC.07.17.18.F.16816.Collo_Premise_Acc_Ovr_V14. 
8/7/2018 Action Item Created See notification number WEBS.ANNC.08.07.18.F.16898.FNL_ColloPremAccOvr_V14. 
8/15/2018 Discussed at Monthly CMP Meeting Discussed in the August Product/Process CMP Meeting - See Attachment D in the Distribution Package. 
8/22/2018 Status Changed Status changed to CLEC Test. 
8/27/2018 Additional Information An Event notification 10445461 was issued on August 27, 2018 to relay that the planned web tool update is not working as designed. The previous version of WSST was reloaded to production. The fix is pending. 
9/19/2018 Discussed at Monthly CMP Meeting Discussed in the September Product/Process CMP Meeting - See Attachment D in the Distribution Package. 
10/5/2018 Communicator Issued See notification number WEBS.ANNC.10.05.18.F.16965. BadgeAccessTool_Available. Level 1 notification sent to relay changes planned for August 22, 2018 are now available. 
10/11/2018 Additional Information A Closure notice for Event notification 10445461 was distributed to relay this planned web tool update is now available in production. 
10/17/2018 Status Changed Status changed to Completed. 
10/17/2018 Discussed at Monthly CMP Meeting Discussed in the October Product/Process CMP Meeting - See Attachment D in the Distribution Package. 

Project Meetings

10/17/18 Product Process CMP Meeting Mark Coyne – CenturyLink advised the effective date for this CR, to enhance the Workplace Self-Service (WSS) external portal for access badges, was originally August 22, 2018. At that time, the CR was moved to CLEC Test. CenturyLink identified a problem and Event notification 10445461 was issued on August 27, 2018. The previous version of the web tool was reloaded. On October 5, 2018, the Web team resolved the problem and the updates to the Badge tool were reloaded in Production. CenturyLink issued a Level 1 web notice to relay to all wholesale customers that the changes associated with this CR were once again available. On October 11, 2018, we sent a closure notice for the Event notice. Mark asked if anyone had any questions or objections to moving the CR to a Completed status. There were none.

9/19/18 Product Process CMP Meeting Mark Coyne – CenturyLink advised that the effective date for this CR was 8-22-18. The CR was moved to CLEC Test on that date. CenturyLink did identify a problem with the WSS external portal and issued an Event notification 10445461 on 8-27-18. The previous version of the web tool was reloaded while the SME team continues to work on the issue. We will review this CR again in October. Mark asked if there were any questions or comments. There were none.

8/15/18 Product Process CMP Meeting Mark Coyne – CenturyLink said this CR was presented in June by Trey Albritton – CenturyLink associated with a change to the WSS Badge Tool. The Level 4 notice was distributed on July 17, 2018. No comments were received during the comment cycle. The Final Notice was sent on August 7, 2018 and it has a planned effective date of August 22, 2018. Mark said we will review this CR in the September meeting. He asked if anyone had any questions. There were none.

07/18/18 Product Process CMP Meeting Mark Coyne – CenturyLink said this CR was presented in June associated with some changes to the WSS Badge Tool. The Level 4 notice was distributed on July 17, 2018. The CLEC comment cycle ends August 1, 2018 with the final notice due August 7, 2018 for an effective date of August 22, 2018. Mark asked if there were any other questions. There were none.

06/20/18 Product Process CMP Meeting Trey Albritton – CenturyLink presented this new CR by identifying the changes as included the Description Section for the Workplace Self-Service (WSS) external portal for access badges. Trey said the changes will enhance record keeping and expand location requests. Trey asked if there were any questions.

Kellie Halabrin – CenturyLink asked for clarification on the change related to the “Reason for Access” field.

Trey Albritton – CenturyLink said this field has been used to identify additional sites when the number of sites was greater than five. With this change, that field can no longer be used. Trey gave the example that if a customer is requesting 15 sites, they will have to issue two requests, one with 10 and another with 5.

Nancy Taylor – Allstream said Allstream has several ACNAs and asked if they would have to submit a request for each.

Trey Albritton – CenturyLink said each ACNA and their affiliates would be preloaded. When a customer wants to make a request, they will submit it for each appropriate company. Trey said each company is operating under separate agreements.

Nancy Taylor – Allstream asked about collocations and said they may have separate cages under separate agreements.

Trey Albritton – CenturyLink said the customer will have to make a separate request for each ACNA for a specific location. The tech will then have access to each site on the one badge. Multiple requests can be made on the same form for different ACNAs. It will not have to be done one at a time. Trey said in regard to more than five sites, it is rare to see greater than 10 at the same time. The planned effective date is after August 1, 2018. He said that CenturyLink will send notification out to all customers as required as well as send specific info to each Customer point of contact.

Mark Coyne – CenturyLink provided the reminder that we will send a 45 day level 4 CMP notice. Mark asked if there were any other questions. There were none.

Information Current as of 1/11/2021