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Open Product/Process CR PC060507-1 Detail

Description Of Change

Project Meetings

Mark Coyne-Qwest stated that this CR was implemented on 8/9/07 and is currently in CLEC Test. Mark asked if there were any objections to closure of this CR. This CR is in Completed status.

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8/15/07 Product/Process CMP Meeting

Mark Coyne-Qwest stated the final notice was sent on 7/25/07 and was effective on 8/9/07. He said that this CR is now in CLEC Test and asked if there was any objection to closure of this CR. Kim Isaacs-Eschelon requested that this CR remain in CLEC Test for another month because they have concerns. Mark Coyne-Qwest stated that we will leave this in CLEC Test for another month. Sue Wright-XO Communications asked if Qwest was able to address the concern she had last month on the QRD Process. Lynn Stecklein-Qwest stated that the response was posted to the July Product/Process Meeting Minutes. Posted to the July CMP Prod/Proc CMP Meetings - QWEST Response - July 31, 2007 The Quick Release Disconnect (QRD) process is intended to allow the CLEC the option to not receive the confirmation via personal telephone call or email option on an order by order basis. Therefore, for straight disconnects on 2 Wire and/or 4 Wire Analog Unbundled Local Loop, ADSL Compatible Loop, xDSL-I Capable Loop, and 2 Wire Non-Loaded Loop, the QRD process is not applicable. For other Unbundled products, the CLEC would still have the option of QRD if they do not wish to receive the confirmation via personal telephone call or email option on an order by order basis. Ev Montez-Qwest stated that there is no impact and that QRD is an option for the CLEC to point that they need no action prior to the disconnect. She said that the PCAT language was to not require a call or e-mail. Sue Wright-XO Communications asked if they continued to do it would that cause problems for Qwest. She said that it was easier for them. Ev Montez-Qwest said that it would probably not but would check with the SME. She said that it appears that it would be a double guarantee. Sue Wright-XO Communications said that they sometimes don’t know what product they are dealing with and they don’t want to cause problems for Qwest. Ev Montez-Qwest stated that this CR is going to be in CLEC Test for another month and we can see if anything comes up.

7/18/07 Product/Process CMP Meeting

Mark Coyne-Qwest stated that the Level 4 went out on June 25th, noted that comments had been received, and stated that the Final Notice was due on July 25th, with an effective date of August 9th. Sue Wright-XO stated that XO now has a QRD agreement with Qwest and asked if due to that QRD, if this was necessary. Mark Coyne-Qwest stated that we would check with the SME, send her an email, and would include the information in the meeting minutes. Sue Wright-XO stated that it would be nice to know. Ev Montez-Qwest stated that she would follow-up and get the information to Lynn (Stecklein-Qwest).

QWEST Response - July 31, 2007 The Quick Release Disconnect (QRD) process is intended to allow the CLEC the option to not receive the confirmation via personal telephone call or email option on an order by order basis. Therefore, for straight disconnects on 2 Wire and/or 4 Wire Analog Unbundled Local Loop, ADSL Compatible Loop, xDSL-I Capable Loop, and 2 Wire Non-Loaded Loop, the QRD process is not applicable. For other Unbundled products, the CLEC would still have the option of QRD if they do not wish to receive the confirmation via personal telephone call or email option on an order by order basis. 6/10/07 Product/Process CMP Meeting

Ev Montez-Qwest stated that this Level 4 process change was submitted on 6/5/07 to eliminate the call to the CLEC to confirm a Disconnect order should be completed as scheduled. Ev said that the process change would apply to straight disconnects of Unbundled Loop circuits that are similar to Qwest Retail High Speed Internet (HSI), specifically ADSL Compatible Loop, xDSL-1 Capable Loop, and 2 Wire Non-Loaded Loop. Ev stated that the provisioning PCAT will be updated at the end of month. Bonnie Johnson-Eschelon stated that she had a question and a comment regarding the Level 1 notice Qwest submitted on 6/1/07. She said that this notice was issued for an e-mail option and is related to this Level 4 change. Bonnie said that having 2 separate notices for this appears to be sneaky and asked why they were not submitted at the same time. Ev Montez-Qwest stated that they appear to be related and that Qwest issued 2 separate notices because the Level 1 change was not a significant change and was not changing the process. Ev said that the Level 1 notice is an e-mail option instead of a phone call and that the CLECs could participate if they wanted to. She said that the Level 4 change was significant and issued as such to allow more time for CLEC comments or further discussion if needed. Ev stated that our intent was not to be sneaky. Bonnie Johnson-Eschelon said that it 6/27/07 Comment received from Eschelon - does not look like that when you look at it on the surface and asked if Qwest realized the relationship at the time the Level 1 was issued. Ev Montez-Qwest stated 6/27/07 Comment received from Eschelon – yes and at that at this time we are still making the calls and that this is just an add on option in lieu of a phone call. Bonnie Johnson-Eschelon stated that when you look at it this way with the CR, there is no option anymore. Ev Montez-Qwest said that there won’t be except for the products noted. Bonnie Johnson-Echelon asked if the intent for the products noted is no longer an option. Ev Montez-Qwest stated that we could have waited and that we would have had to wait for the option on the applicable products. Laurie Fredricksen-Integra said that on 4 wire products they still get a call but on 2 wire products they will no longer get the call. Ev Montez-Qwest stated that for LX-N, ADSL comparable products were eliminated a while ago. She said that we are still making the calls if it is already the process. Ev stated that we are aligning with the retail process. Mark Coyne-Qwest stated that it is more of a timing issue. Ev Montez-Qwest stated that she agreed and that we could have waited. Bonnie Johnson-Eschelon stated that 6/27/07 Comment received from Eschelon Qwest issued a Level 1 as an optional process and 4 days later a CR is issued to remove the option for some products. Bonnie said that she does not want to have to object to every Level 1 notice that she does not object unless the intent is to take something away. Ev Montez-Qwest stated that was not the intent and does not happen as a normal course. Mark Coyne-Qwest stated that there is no other precedence and this was done based on timing and the needs of the business. Bonnie Johnson-Eschelon asked if Qwest could provide more information in the future on related CRs so that they will have an opportunity to comment on the Level 1 notice. Bonnie said that she believes Qwest understands how this looks to them. Mark Coyne-Qwest stated that if something like this happens in the future we will re-evaluate.