Wholesale: Products & Services

Open Product/Process CR PC060210-2 Detail

Description Of Change

Example:

CLEC - An IFWPL would be required if a CLEC is requesting a Foreign Listing for their end user that crosses regions. For example, ABC Provider has an end user who’s primary account is in Colorado and they would like a Foreign Listing into a Nebraska directory. Since this crosses both the Central and Eastern region, an IFWPL is used to establish the listing.

ILEC - An IFWPL would be required for an ILEC who does not provide local service to a customer with an 800 number that must be listed in the ILEC section of the Qwest directory. (If the listing is to appear in the Qwest section of the book, then Qwest issues the order for the IFWPL).

Additional information: Since this is a stand alone account without a Primary Listing, it cannot be submitted via IMA GUI/XML.

Implement a manual process for all Wholesale customers (FBDL, RSID/ZCID and ILEC) to contact the Listing Operations Center (LOC) to establish an IFWPL manually directly into the Listing Database. The LOC will open a FBDL Help Ticket and request a copy of the saved IMA GUI order via email or fax (for record keeping) and will update the listing database with the stand alone IFWPL. The LOC will submit paperwork to LEXCIS to ensure billing is complete for the IFWPL. NOTE: RSID/ZCID customers will receive a LEXCIS invoice for the IFWPL and will not be billed via CRIS.

Project Meetings

10/20/10 Product Process CMP Meeting Mark Coyne – Qwest indicated that the status on this is the same as last month. A Level 2 notice went out on September 27, 2010 and is part of the upcoming IMA Release 29.0 with an effective date of October 25, 2010.

09/15/10 Product Process CMP Meeting Mark Coyne – Qwest indicated that we talked about this last month and this CR is related to IMA Release 29.0 with an effective date of October 25, 2010. The notice will go out towards the end of September.

08/18/10 Product Process CMP Meeting Mark Coyne – Qwest indicated that this was related to IMA Release 29.0. This will go into effect on October 25, 2010. The notice will go out towards the end of September.

07/21/10 Product Process CMP Meeting Mark Coyne – Qwest indicated that this was presented last month by Lee Gomez – Qwest and was related to IMA Release 29.0 This will go into effect on October 25, 2010.

Jeff Sonnier - Sprint asked if this change was for wireline numbers only.

Lee Gomez – Qwest indicated that this was only for wireline listings. Qwest does not support wireless listings at this time.

06/16/10 Product Process CMP Meeting Lee Gomez – Qwest provided a background on this change. Typically this is a standalone account that consists of a foreign listing only. There is no primary listing on the account. In Qwest, this has been common for an independent telephone company customer who wants to appear in the Qwest section of a directory. They need to come through Qwest and set up that account. We establish the IFWPL. In the Wholesale CLEC environment, we didn’t have a similar process. For example, if you had an end user who had primary service with you in the Central region and they also wanted to have a foreign listing appear in a Nebraska phone book, we can’t cross regions between Central and Eastern. We need to set up a standalone account for that foreign listing. That would be referred to as an IFWPL. IMA won’t allow this because you need a primary listing for each account. We are proposing a process that would allow the CLEC to contact the Listing Operations Center and request this Independent Foreign White Page Listing. The listing would be added in the backend system. We would use the current FBDL process and that foreign listing would be billed via the LEXCIS process. This request is to offer CLECs a similar type of process that is available for Retail today. Lee asked if there were any questions and there were none.