Wholesale: Products & Services

Open Product/Process CR PC053002-1X Detail

Description Of Change

Expected Deliverables: Spreadsheets with rate changes should indicate which USOCs the CLEC is currently ordering. An alternative is that only USOCs that are currently or have been billed by Qwest to CLEC in the past is reflected on the rate notification rate sheet.

Project Meetings

SCR053002-01 Clarification Meeting

2:00 p.m. (MDT) /Thursday June 6,2002

877 570-8688 Conference ID 7807739 SCR053002-01 Attendees Name/Company:

Kathy Stichter - Eschelon Michael Buck - Qwest Kit Thomte - Qwest Kristen Hathway - Qwest Lynn Stecklein - Qwest

Meeting Agenda: Introduction of Attendees Introductions of the participants on the conference call were made and the purpose of the call was discussed.

Review Requested (Description of) Change Kathy reviewed the change that Eschelon is requesting as follows: Qwest sends a high level notification and then follows with a spreadsheet of the rate change. Qwest is populating the spreadsheet with all of the USOCs that a CLEC is allowed to order via interconnection. Eschelon would like to see somewhere on the spreadsheet which USOCs they are actually ordering.

Confirm Areas & Products Impacted Eschelon verfied that all Products would be impacted with this change request

Confirm Right Personnel Involved All appropriate Personnel were involved

Identify/Confirm CLEC’s Expectation Eschelon would like to see somewhere on the spreadsheet which USOCs they are actually ordering.

Identify any Dependent Systems Change Requests

Michael Buck asked why Eschelon submitted this request as a system change. He explained that a change to a spreadsheet would be considered a process change. Kathy Stichter said that she was not aware that this would be considered a process change or else Eschelon would have submitted a Process CR. Michael Buck said that this change request would be handled as a Cross-over CR and Kathy Stichter said that was not a problem.

Establish Action Plan (Resolution Time Frame) A Cross-over CR will be created on behalf of Eschelon. The CR# will be PC053002-1X.

CenturyLink Response

Kathy Stichter ILEC Relations Manager Eschelon

SUBJECT: Qwest’s Change Request Response - CR #PC053002-1X Indicate which USOCs a CLEC is currently using somewhere on the spreadsheet sent to a CLEC to advise of rate changes

Qwest provides 10-day advance CLEC notification for any corrections to rates in a CLEC's contract. The notification is provided via an excel spreadsheet that enables the manipulation of the data by the CLEC to sort against their billing records. In order to provide the most comprehensive information regarding rate corrections, Qwest notifies CLECs of changes to any rates in their contract. This is due the fact that all contracted rates are loaded in the billing system and can be ordered at any time.

Providing only the specific CLEC USOCs that have been ordered would be cost prohibitive and could prevent Qwest from correcting rates in the billing system in a timely manner. Providing this additional information on the rate correction CLEC notification would require approximately 60 additional Qwest resources for the CLEC notification process to be completed in a timely manner.

Future rate validation efforts will result in a lesser number and size of notifications than CLEC’s may have received to this point, and thus will be smaller in size of impact to CLEC’s regarding comparing the data to their billing records.

Denied – Economically not feasible – low demand, cost prohibitive to implement the request, or both.

Sincerely,

Susan Burson Director Process Management Qwest

Cc: Christie Doherty, Judy Taylor, Toni Dubuque, Joan Masztaler