Wholesale: Products & Services

Open Product/Process CR PC051403-4 Detail

Description Of Change

Expected Deliverable

As soon as possible

Project Meetings

07/21/04 July CMP Meeting Heidi Moreland – Qwest advised that this CR was effective June 25. Qwest will move this CR to CLEC Test status.

06/16/04 June CMP Meeting Heidi Moreland with Qwest gave an update that the Loop Splitting PCAT was sent out for review and will become effective on 6/25/04. Heidi asked if this CR could move to CLEC Test and later in the meeting, all decided it could move to CLEC Test after the PCAT is effective, but should remain in Development status until the PCAT is effective. After reviewing the CMP Document, Section 5.8, Qwest believes that the work needs to be completed for each status type (i.e. CLEC Test) before the status is changed. Status should only be changed upon agreement in the Monthly Meeting. This CR will remain in Development Status. This CR would move to CLEC Test in July as the effective date is 6/25/04.

05/19/04 May CMP Meeting Heidi Moreland with Qwest gave an update that the Loop Splitting PCAT was sent out for review and comment on 5/12/04 and the proposed effective date is 6/25/04. This CR will remain in Development status.

-- 04/21/04 April CMP Meeting Heidi Moreland with Qwest gave an update that the Loop Splitting PCAT would be out in the next week or so and will include a comment cycle. This CR will remain in Development status.

03/17/04 March CMP Meeting Heidi Moreland with Qwest gave an update that the Loop Splitting V16 PCAT was ready to be implemented on 2/27 and was retracted because the jep code, S1 used for Sync Test on Line Sharing, will not work for Loop Splitting because Loop Splitting follows the design services flow and new jep code will require work in IMA. The solution identified, and discussed with Covad last week, requires the use of the PTA notice process on DVA, and then if sync testing fails on the due date, Qwest will jep the order C01. John Berard with Covad said that the PTA process would work for their operations group. Ervin Rea asked if CO1, since the jep code effects performance, would be appropriate when sync test fails. Heidi said that if sync test fails it is due to the CLEC equipment not being ready and therefore CO1 would be valid. Heidi said we could hold an ad hoc meeting to discuss the process further. It was agreed that an ad hoc meeting was not needed and Heidi will get the PCAT updated. This CR will remain in Development status.

-- 02/18/04 February CMP Meeting Heidi Moreland with Qwest gave an update that the Loop Splitting V16 PCAT adding sync testing for provisioning and repair requests will become effective on 2/27/04. This CR will remain in Development status.

01/21/04 January CMP Meeting Linda Sanchez-Steinke with Qwest gave an update that the Loop Splitting V16 PCAT adding sync testing for provisioning and repair requests was posted on 1/14/04 as a Level 3 notification. The comment cycle will close on 1/29/04 and the proposed effective date is 2/28/04. This CR will remain in Development status.

12/17/03 December CMP Meeting Heidi Moreland with Qwest said the PCAT changes will be out in the January timeframe for review. This CR will remain in Development status.

11/19/03 November CMP Meeting Heidi Moreland with Qwest reviewed the revised response and said that the process is under development. At the December meeting there will be a status update. This CR will remain in Development status.

10/15/03 October CMP Meeting Heidi Moreland with Qwest reviewed the revised response and said that Qwest will implement this change request. Carla Pardee asked what date this would be implemented. Heidi Moreland said that we do not have an implementation date. This CR will move to Development status.

09/17/03 September CMP Meeting Heidi Moreland with Qwest gave an updated response that Qwest is evaluating this request. Covad agreed this CR remain in Evaluation status.

08/20/03 August CMP Meeting Heidi Moreland with Qwest provided an update that Qwest is investigating providing Sync testing for Loop Splitting. Loop Splitting follows the design flow using TIRKS and the two databases, TIRKS and Switch/FOMS do not communicate with each other. Qwest would like to keep this CR in evaluation status while during further investigation and will provide an update at the September meeting.

07/16/03 July CMP Meeting Craig Suellentrop with Qwest explained that this CR was opened to address Sync testing for Loop Splitting. Craig presented the response for this CR saying that Qwest needs more time to evaluate sync testing for the Loop Splitting product. This CR will move to Evaluation status.

CenturyLink Response

November 11, 2003

For Review by the CLEC Community and Discussion at the November 19, 2003 CMP Meeting

John Berard Director - Operations Support Covad Communications

SUBJECT:Qwest’s Change Request Response - PC051403-4 Sync Test for Loop Splitting on Maintenance Trouble Tickets and Sync Testing for provisioning of Loop Splitting

This letter is in response to CLEC Change Request PC051403-4. This CR is a request by Covad for Qwest to extend the existing process of Synchronization Testing on Line Sharing requests to include the Loop Splitting product. Covad also requests that Sync Testing be implemented for repair tickets on Loop Splitting. This CR has been accepted and is currently under development. Qwest will expand the current provisioning process to include Sync Testing on Loop Splitting. For Loop Splitting repair, Qwest will perform Sync Testing upon CLEC request..

Sincerely,

Heidi Moreland Staff Advocate Policy and Law Qwest

Craig Suellentrop Staff Advocate Policy and Law Qwest

-- October 1, 2003

REVISED DRAFT RESPONSE For Review by the CLEC Community and Discussion at the October 15, 2003 CMP Meeting

John Berard Director - Operations Support Covad Communications

SUBJECT: Qwest’s Change Request Response - PC051403-4 "Sync Test for Loop Splitting on Maintenance Trouble Tickets and Sync Testing for provisioning of Loop Splitting"

This letter is in response to CLEC Change Request PC051403-4. This CR is a request by Covad for Qwest to extend the existing process of Synchronization Testing on Line Sharing requests to include the Loop Splitting product. Covad also requests that Sync Testing be implemented for repair tickets on Loop Splitting. Qwest is accepting this CR for Sync Testing on Loop Splitting provisioning and repair and ask that it be moved into the development stage.

Sincerely,

Heidi Moreland Staff Advocate Policy and Law Qwest

Craig Suellentrop Staff Advocate Policy and Law Qwest

September 9, 2003

REVISED DRAFT RESPONSE For Review by the CLEC Community and Discussion at the September 17, 2003 CMP Meeting

John Berard Director - Operations Support Covad Communications

SUBJECT: Qwest’s Change Request Response - PC051403-4 "Sync Test for Loop Splitting on Maintenance Trouble Tickets and Sync Testing for provisioning of Loop Splitting"

This letter is in response to CLEC Change Request PC051403-4. This CR is a request by Covad for Qwest to extend the existing process of Synchronization Testing on Line Sharing requests to include the Loop Splitting product. Covad also requests that Sync Testing be implemented for repair tickets on Loop Splitting. Qwest is requesting an additional extension of the evaluation period for this CR for Sync Testing on Loop Splitting provisioning and repair.

Today, for central office based Shared Loop DSLAMS, Qwest populates the Synchronization Testing protocol (i.e., DMT, etc.) into our Switch/FOMS database. This works well for central office based Line Sharing and Line Splitting products since they follow the POTS process flow and Switch/FOMS is utilized for POTS services. The Loop Splitting product follows Qwest’s designed service process and as such uses the TIRKS database. Switch/FOMS and TIRKS are not compatible systems nor are they linked to transfer information. Qwest is requesting this CR remain in evaluation status to enable further systems capability analysis. The complexity of the systems issues requires deep analysis from many departments and Qwest continues to explore possible options. Qwest will provide a revised response at the October CMP meeting.

Sincerely,

Heidi Moreland Staff Advocate Policy and Law Qwest

Craig Suellentrop Staff Advocate Policy and Law Qwest

August 13, 2003

DRAFT RESPONSE For Review by the CLEC Community and Discussion at the August 20, 2003 CMP Meeting

John Berard Director - Operations Support Covad Communications

SUBJECT: Qwest’s Change Request Response - PC051403-4 "Sync Test for Loop Splitting on Maintenance Trouble Tickets and Sync Testing for provisioning of Loop Splitting"

This letter is in response to CLEC Change Request PC051403-4. This CR is a request by Covad for Qwest to extend the existing process of Synchronization Testing on Line Sharing requests to include the Loop Splitting product. Covad also requests that Sync Testing be implemented for repair tickets on Loop Splitting. Qwest is requesting an extension of the evaluation period for this CR for Sync Testing on Loop Splitting provisioning and repair.

Today, for central office based Shared Loop DSLAMS, Qwest populates the Synchronization Testing protocol (i.e., DMT, etc.) into our Switch/FOMS database. This works well for central office based Line Sharing and Line Splitting products since they follow the POTS process flow and Switch/FOMS is utilized for POTS services. The Loop Splitting product follows Qwest’s designed service process and as such uses the TIRKS database. Switch/FOMS and TIRKS are not compatible systems nor are they linked to transfer information. Qwest is requesting this CR remain in evaluation status to enable further systems capability analysis. Qwest will provide a revised response at the September CMP meeting.

Sincerely,

Heidi Moreland Staff Advocate Policy and Law Qwest

Craig Suellentrop Staff Advocate Policy and Law Qwest

July 2, 2003

DRAFT RESPONSE For Review by the CLEC Community and Discussion at the July 16, 2003 CMP Meeting

John Berard Director Operations Support Covad

SUBJECT: Qwest’s Change Request Response - CR 051403-4 "Sync Test for Loop Splitting on Maintenance Trouble Tickets and Sync Testing for provisioning of Loop Splitting"

This CR requests that Qwest extend the existing process of Sync Testing on Line Sharing requests to include the Loop Splitting product. Covad also requests that Sync Testing be implemented for repair tickets on Loop Splitting.

Since the Loop Splitting product follows Qwest’s designed services process while Line Sharing and Line Splitting follow the non-designed process, this request is much more complex than PC051403-1. Different systems are used for designed products and a different process would be required. Because of this complexity, Qwest needs additional time to evaluate this request. This change request should be placed in evaluation status.

Sincerely,

Craig Suellentrop, Staff Advocate-Policy & Law, Qwest Heidi Moreland, Staff Advocate-Policy & Law, Qwest

Cc: Mary Retka, Director, Legal Issues Jamal Boudhaouia, Staff Advocate-Policy & Law, Qwest Debra S. Smith, Product Manager, Qwest Catherine R. Garcia, Lead Process Analyst, Qwest Michael Lanoue, Lead Process Analyst, Qwest