Open Product/Process CR PC051203-1 Detail |
| Title: Versioning Process Change | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
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| PC051203-1 |
Crossover 7/27/2009 |
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| Originator: Prull, Stephanie |
| Originator Company Name: McLeodUSA |
| Owner: Manning, Monica |
| Director: |
| CR PM: Harlan, Cindy |
Description Of Change |
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Currently if the Service Center receives 2 versions of an order back to back they will respond to the newest version only. This is inconsistent with the way the system works today if an order goes auto-flow. Today by the service centers not responding to all versions this does not allow the CLECs to sync up their responses or makes it look like they are not receiving responses from Qwest for some of their orders.
Expected Deliverable: McleodUSA expects that for every transaction we send we will receive some sort of response whether it’s via the system or the Service Centers. We expect this process to be changes acrossed all centers and all platforms. We expect this to be implemented ASAP.
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| Date | Action | Description |
| 5/12/2003 | CR Received | |
| 5/14/2003 | CR Acknowledged | |
| 5/16/2003 | Contacted customer | |
| 5/23/2003 | Held Clarification Call - agreed this CR should be crossed over to systems CR as CLEC is requesting change to EDI interface transaction set | |
| 5/28/2003 | Crossed over this CR to systems. We will get confirmation at the June CMP meeting that this is a cross over CR | |
| 7/27/2009 | Status Changed | Status changed to Crossover |
Project Meetings |
| This CR was crossed over to SCR051203-01X. This CR will be closed.
Clarification Meeting May 23, 2003 1-877-572-8687 3393947# PC051203-1 Versioning Process Change Attendees Stephanie Prull – McLeod Monica Manning – Qwest Wendy Green – Qwest Woldey Assefa - Qwest Cindy Macy – Qwest 1.0 Introduction of Attendees Attendees introduced 2.0 Review Requested (Description of) Change Stephanie Prull – McLeod reviewed the CR. Stephanie explained that Qwest does not respond with an EDI transaction to the older version of an LSR when a newer version comes in when the LSR goes to manual. A response is sent when the LSRs are flowthrough. Cindy Macy – Qwest asked Stephanie why she didn’t identify the CR as a system CR with EDI impacts. Stephanie advised she wasn’t sure how to submit the CR as the process to have the SDC respond is a manual process but the response she needs is an EDI transaction. Monica – Qwest confirmed that Stephanie is looking for a mechanized EDI notification, but the generation of the notification does not have to be automated. Woldy, Wendy and Stephanie discussed possible EDI transaction sets that could be sent. The group discussed FOC or Rejct or Cancel but felt that these would impact the most current version of the LSR and that would not work. Possibly a new transaction set that makes that version of the LSR Inactive, but doesn’t affect measurements and the most current version of the LSR. Stephanie explained that not receiving a response on older versions causes problems with their tracking and complicates their trouble investigations. Monica confirmed that it is a documented process that Qwest does not respond to older versions when a new version is received. Stephanie agreed but is requesting it to be changed. 3.0 Confirm Areas & Products Impacted Ordering, Provisioning, EDI transactions 4.0 Confirm Right Personnel Involved The team discussed that this should be a systems CR and Cindy will discuss with the systems team and cross over. The systems team may want to have another clarification / adhoc meeting with the team. 5.0 Identify/Confirm CLEC’s Expectation McLeod advised they would like to receive an EDI transaction response of some kind on older versions of LSR when they submit a newer version and it is handled manually. 6.0 Identify any Dependent Systems Change Requests none 7.0 Establish Action Plan (Resolution Time Frame) McLeod will present the CR at the June CMP Meeting Qwest will cross over to systems
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Information Current as of 1/11/2021