Wholesale: Products & Services

Open Product/Process CR PC042915-1 Detail

Description Of Change

Expected Deliverables/Proposed Implementation Date: 08-01-15

Project Meetings

7/20/16 Product/Process CMP Meeting PC042915-1 Technical Publication 77350, CenturyLink, Telecommunications Equipment Installation Guidelines PC011516-1 CLEC/CLEC Subcontractor Inside Plant (ISP) Competency Requirements and Testing on Technical Standards associated with CenturyLink Telecommunications Equipment Installation Guidelines (Tech Pub 77350) Mark Coyne – CenturyLink said he would provide an update on these two CRs at the same time. Both CRs are in CLEC Test as of July 1, 2016. Mark said a Level 3 notice was sent on July 6, 2016 to implement a further change to the CLEC Badge Access Request web site and the CLEC Badge Access Request Job Aid to include a wording update about the Badge acknowledgement process; the wording had originally been included as part of the final notice for these two CRs that was distributed on June 16, 2016. Mark said CenturyLink received a postponement request from Integra to delay implementation of the additional wording changes. Due to the postponement request, CenturyLink retracted that update and resent the redlined language as a Level 3 change on July 6, 2016 with an effective date of August 19, 2016. Mark said the specific information about the postponement request is available as Postponement #3 on the CMP Oversight Committee & Escalation/Dispute Information website at http://www.centurylink.com/wholesale/cmp/escdisp.html under Postponement Archive.

Kim Isaacs – Integra said she submitted comments on the Level 3 change that states Integra objects to the added language in the Badge Access tool. Kim said the process is covered by their ICA and has similar terms governing collocation access. (7-29-16 Updates received from Integra in CAPS) CENTURYLINK ALLOWS ONLY [delete WITH] one point of contact (POC) for each company [delete ALLOWED], that POC is an administrator and is not the right person to acknowledge the process for each badge holder or for their company.

Mark Coyne – CenturyLink said CenturyLink will review the Integra comments with our legal and SME team.

Kim Isaacs – Integra said her concern is that CenturyLink is (7-29-16 Updates received from Integra in CAPS) TRYING TO USE [delete USING] this same badge access site for CLECs and [delete THEIR SUB-CONTRACTORS] CENTURYLINK’S CONTRACTORS and those CenturyLink relationships are different. Kim said she thinks the badge acknowledgement language is redundant since the CLEC has an ICA but said she can understand the language being necessary when there is not an ICA.

Mark Coyne – CenturyLink said it might be that CenturyLink needs to include additional language like “unless otherwise specified within the ICA”.

Liz Tierney – Global Capacity said that she thinks adding requirements at the Collocation Access site is not needed. Liz said the ICA is explicit regarding access and that we need to remove barriers. Mark Coyne – CenturyLink said we will consider the comments and provide the CenturyLink response with the Final notice due August 4, 2016. Mark asked if there were questions. There were none.

6/15/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said he would provide an update on this CR and CR PC011516-1at the same time since they are related. He said there were several notifications that were distributed associated with these changes: two level 4 notices and one Level 3. The initial notices were sent on May 25, 2016 that included a formal comment cycle that ended June 9. CenturyLink did receive customer comments. The final notices and response to comments are due on June 16, 2016. The changes will become effective on July 1, 2016. The CRs will then be moved to CLEC Test and will be reviewed in the July CMP meeting. Mark asked if there were questions. There were none.

5/18/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said in the April monthly CMP meeting, he had reviewed the additional CenturyLink proposed language updates to Chapter 2. Mark said Kim Isaacs – Integra had requested examples of some scenarios associated with the Chapter 2 redlined language. Based on this request, the CR originator Jeff Bostow – CenturyLink added some examples within the Tech Pub for reference. On May 2, 2016, an Ad Hoc call was conducted to review the newly proposed changes to Chapter 2. The call participants agreed to the proposed wording. Also on the Ad Hoc call, participants reviewed the September 2015 Action Item list to determine if the remaining open Action Items from January 2016 could be closed. There were no outstanding issues. Mark said the final version of the proposed changes to Chapter 2, the final version of the Action Item list, and the meeting minutes for the May 2, 2016 call are all posted to the Wholesale calendar. A level 4 notice timeline was then agreed to that has an effective date of July 1, 2016. Mark said that following the Ad Hoc call, the CenturyLink SME team had to tweak the notification timeline somewhat to provide some additional time on the front end to add some clean up for Level 0 changes and to synch up redlines and the Table of Contents. The revised timeline sticks with a Tech Pub 77350 Issue O effective date of July 1, 2016 but has the Level 4 notice going out on May 25, 2016. Mark asked if there were any questions. There were none.

05/02/16 Ad hoc meeting minutes Attendees: Brendan Hamel – Granite Kim Isaacs – Integra Laurie Roberson – Integra Jeff Bostow – CenturyLink Rita Urevig – CenturyLink Mark Coyne – CenturyLink John Hansen – CenturyLink Susan Lorence – CenturyLink

Susan Lorence – CenturyLink went over an agenda for the meeting and then a brief history of the two CRs, PC042915-1 and PC011516-1. Susan said that during the meeting, she would like to take down specific Action Items that need to be resolved versus capturing detailed discussion of the examples that may be included in the Tech Pub.

CR PC042915-1 Technical Publication 77350 Jeff Bostow – CenturyLink then reviewed the CenturyLink proposed Tech Pub 77350 language dated April 28, 2016 that is posted to the CMP calendar entry for the meeting. The wording updates are associated with the CenturyLink response to questions posed during the CMP monthly meeting on April 20, 2016. Jeff spoke to Section 2.1.2 of the Tech Pub and said there are two types of Methods of Procedure (MOP) – General and specific. The MOP is required for CenturyLink and their subcontractors due to PUC requirements in case there is a service interruption; it shows the scope of the work and who is performing it. A MOP is not required if a CLEC is working solely within their space – caged or cageless. Jeff said the wording updates to Section 2.1.2 are to show a MOP is required if any work is performed in the shared space and has included examples in the Tech Pub wording to show when a MOP will be required. Jeff asked if the new language met what the group intended.

Kim Isaacs – Integra said she needed to run the newly proposed language passed her CO technicians. She said she did not think the CLEC could do any of the work listed.

Jeff Bostow – CenturyLink said that was correct but there have been some occasions where a CLEC has started performing some of this work themselves.

Kim Isaacs – Integra thanked Jeff for the examples and said she would review the new Tech Pub wording internally but that the proposed CenturyLink wording since mid April has been a good balance. Kim said she thought there would not likely be issues with these newly proposed updates. With the April 15, 2016 CenturyLink wording in Section 2, Integra believes they are protected for the day to day work they perform in their collocation space.

Jeff Bostow – CenturyLink said excellent. Susan Lorence – CenturyLink said the examples were added due to the Integra requests during the April monthly CMP call. She then referred call participants to Section 2.1.4.2 to review those wording changes. Susan said she thought Integra had reviewed the 04-15-16 wording and Jeff had made some updates to address the requests from the Monthly call.

Kim Isaacs – Integra said she liked Jeff’s 04-28-16 updates which make the responsibilities clearer.

Jeff Bostow – CenturyLink said the wording is intended to say a CLEC can perform their normal business routine in their collocation space but when work is required in the shared space, the Tech Pub wording applies.

Susan Lorence – CenturyLink asked if there were any other changes in Section 2 that had to be discussed. There were none. Susan then referred call participants to the Action Item list from September 2015 posted to the calendar to see if open items remain. She thought the open items were originally related to the Tech Pub wording changes that were just discussed and the Competency Test/badging wording which will be discussed next. Susan asked about the Action Item 16 related to Network Change Management System (NCMS) process.

Kim Isaacs – Integra said she was fine on that one.

Jeff Bostow – CenturyLink said the NCMS process now covers all of CenturyLink – Local and National.

Susan Lorence – CenturyLink said we will show Action Item 16 completed. She asked about Action Item 5 related to the badging process and whether she could refer that item to the Competency Test CR. No one disagreed. Susan said we will now show all of the Action Items Completed. Susan asked about discussion of a timeline.

Jeff Bostow – CenturyLink said Integra needed some time to review the wording.

Kim Isaacs – Integra said she could reply back by May 11, 2016 as to the whether Integra was OK with the most recently proposed Tech Pub 77350 wording changes.

Susan Lorence – CenturyLink asked Brendan Hamel – Granite if Granite could also meet a May 11, 2016 to provide any concerns.

Brendan Hamel – Granite said he could meet that date.

Susan Lorence – CenturyLink asked for any concerns to be sent to the CMPCOMM@centurylink.com mailbox by May 11, 2016.

PC011516-1 CLEC/CLEC Subcontractor Inside Plant (ISP) Competency Testing Susan Lorence – CenturyLink then pointed call attendees to the third document posted to the Wholesale calendar associated with the CLEC Competency Test CR. Susan said this draft document was created by John Hansen - CenturyLink in a Business Procedure format from the draft Competency Test Process Guide that Jeff had reviewed in the ad hoc meeting in January 2016.

Jeff Bostow – CenturyLink said this document has basically the same content as the CenturyLink internal document but has more of a CMP format. He said this document only applies to work outside of normal CLEC business activities. When a CLEC needs to expand their current model, an Inside Plant Central Office Installation Technician would be required which is an industry title that has been in existence for 30 years or so. Jeff said the Competency Test was developed after some problems in network installation attributed to human error. The Competency Test was aligned with the badging process depending on the work that is to be performed. Jeff said there are two types of testing that are aligned with Telcordia/Ericsson levels: Central Office Equipment (COE) Installer only (Level 1-3) and COE plus Power (Level 4). If the person taking the test successfully passes the Competency Test questions, their badge reflects certification to work in the CO to that level and it allows CenturyLink to be aware of subcontractor capabilities. Jeff said CenturyLink has been pleased with the result of the Competency Test process.

Kim Isaacs – Integra said she has reviewed the Business Procedure and asked how the Competency Test would appear.

Jeff Bostow – CenturyLink said a button would be added to the newly revised CenturyLink badging process to have a CLEC self identify up front to see if they are performing their normal work activities. That should allow no disruption to a CLECs current process. The Competency Test only is required if the CLEC indicates they are going to perform installation work. Jeff said he was not aware of when the newly revised badging website was to be reinstated.

Susan Lorence – CenturyLink said the newly revised badging website and Collocation – CenturyLink Premises Access Overview Business Procedure are to be effective May 18, 2016. CenturyLink is working on the response to CLEC comments that will be posted on May 3, 2016. Following the effective date of May 18, 2016, CenturyLink will work with the SME team to revise this Competency Test documentation and possibly the Collocation – CenturyLink Premises Access Overview Business Procedure to incorporate any changes in the process for CLEC testing.

John Hansen – CenturyLink said he wants to insure there is only one location to update associated with each of the processes.

Kim Isaacs – Integra said she wants to minimize confusion on these processes. Integra has a special point of contact (SPOC) for badging.

John Hansen – CenturyLink said the original information in the Competency Test documentation was not correct as it pointed to the old badging process and it will have to be updated. The first iteration of the badging tool does not have the Competency Test information included since the Tech Pub 77350 and Competency Test related issues were not yet resolved. CenturyLink wanted to get the revised badging website in production before making these Tech Pub related changes. John said there will be some radio buttons that ask what the CLEC scope of work will be. If it is the normal CLEC Collocation work, then the process will flow as today. If the work includes a broader scope, e.g., power work, it will stop the process and require the Competency Test. John asked if that made sense.

Kim Isaacs – Integra said yes.

Susan Lorence – CenturyLink said we will need to clarify in the documentation if a CLEC technician already has a badge and that needs to be expanded to include a further scope of work, e.g., COE or COE plus power, how does the process of competency testing and re-badging occur.

Kim Isaacs – Integra said she will have a chance to review the revised process when the CMP notice is sent. She is thinking if a MOP is required, it could be a trigger internally for Integra to determine if a Competency Test is required.

Jeff Bostow – CenturyLink said the process will apply to both the CLEC and their subcontractor. He said today a CLEC does not have to file a MOP if they are working in their space.

Kim Isaacs – Integra said if their project meets the requirements for a general or detail MOP, their internal process might be tied to the MOP to indicate the Competency Test may be required. Kim said Integra already uses the approved CenturyLink subcontractors for work and they probably have already been tested.

Susan Lorence – CenturyLink said it sounds like we can talk about a timeline for submitting the two Level 4 changes. With the May 11 date for CLEC responses for review of the most recent Tech Pub 77350 updates, the May 18 date for the effective date of the Badging website, Susan proposed that we notify with the two level 4 notifications as of May 19, 2016 with a 45 day timeline.

John Hansen – CenturyLink said he thought that would work from a documentation perspective.

Kim Isaacs – Integra agreed that the two processes for the Tech Pub and the Competency Test should be notified separately.

Brendan Hamel – Granite said he was OK with the May 19 date.

Susan Lorence – CenturyLink proposed that we may need to tweak the notification timelines somewhat but that we would work the various dates to make the changes become effective as of July 1, 2016.

Jeff Bostow – CenturyLink said that will be Issue O of Tech Pub 77350 that will become effective.

All agreed that it was very exciting to think that after the lengthy discussions, these Tech Pub and Competency Test changes will become effective as of July 1, 2016.

Susan Lorence – CenturyLink thanked everyone for their time and said CenturyLink will relay the timeline in the May CMP meeting.

The Ad hoc meeting was adjourned at 11:00 AM MT.

4/20/16 Product/Process CMP Meeting Mark Coyne – CenturyLink stated that this CR was discussed in March CMP meeting. He said on March 30, 2016, CenturyLink received proposed wording from Integra. On April 13, 2016, CenturyLink scheduled Ad hoc call for this CR and the CR associated with CLEC Competency Testing. Due to unforeseen circumstances, this meeting to review CenturyLink alternately proposed language will have to be rescheduled.

Susan Lorence – CenturyLink stated that the meeting would be rescheduled for May 3, 2016 from 9:00-10:30 AM MT.

Kim Isaacs – Integra stated that May 3-4 was an LNPA working group meeting.

Susan Lorence – CenturyLink offered to move the date to May 2, 2016 from 10:00-11:30 AM MT. There were no objections.

Mark Coyne – CenturyLink asked to take a few minutes to review the CenturyLink proposed wording to get a head start on the issues to be proactive in advance of the next ad hoc call.

Susan Lorence – CenturyLink directed callers to the fourth document on the Wholesale Calendar following the monthly meeting that included the proposed CenturyLink wording. [NOTE: For document references, the Ad Hoc meeting is now on the May 2, 2016 Wholesale calendar entry.]

Mark Coyne – CenturyLink stated that the first proposal in Section 2.1 was accepted by CLECs. He then advised that the next proposed wording example was in Section 2.1.2 and presented the fact that CenturyLink’s intention was to take both exclusion wording proposed by the CLECs and the inclusion wording proposed by CenturyLink and present both in the document to cover the concerns of both parties.

Kim Isaacs – Integra asked for examples prior to the Ad Hoc call of the last sentence in Section 2.1.2 of the CenturyLink proposed language which states: If CLEC equipment is installed or work is done that is not installed solely in a “Caged Location” area or a “Cageless Location” space and/or potentially affects the CenturyLink network, the MOP standard shall apply.

Mark Coyne – CenturyLink asked Kim and other customers if the additional CenturyLink proposed wording was acceptable with the exception of the addition of the examples.

Kim Isaacs – Integra stated that she wants to discuss the wording with her business units but that the wording appears to be moving in the right direction.

Mark Coyne – CenturyLink said he thought the use of the words “may” and “shall” addressed the concerns on both sides. Mark then moved to Section 2.1.4.2 and presented the proposed Integra wording and the CenturyLink proposed changes saying the intent is to have both parties covered. Mark asked if there were any questions on this prior to the Ad Hoc call.

Kim Isaacs – Integra also asked for examples for this section ahead of the Ad Hoc call. She asked if the term “facility footprint” could be further defined and for clarification of the information in the last sentence.

Susan Lorence – CenturyLink stated that she would review the last sentence wording with Jeff Bostow - CenturyLink to get it clarified.

Kim Isaacs – Integra requested examples of what work would require a Competency exam by a CLEC technician.

Liz Tierney – Global Capacity stated that she agreed that these efforts were moving in a positive direction. Liz said their ICAs don’t allow them in the CenturyLink space.

Mark Coyne – CenturyLink asked if there were any other questions on this CR. There were none.

3/16/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said the last Ad Hoc call for this CR was held on January 28, 2016. The main concern with the proposed changes to the Tech Pub 77350 within the CLEC community seems to be with the use of the term “Service Supplier” to refer to CLECs and their subcontractors. Mark said on February 19, 2016, CenturyLink had received proposed redlined language for Chapter 2 of the Tech Pub 77350 from Liz Tierney, Global Capacity. That redlined language is included in the CMP package on pages 24 thru 51. Mark said CenturyLink had reviewed the CLEC proposed language with our SME team which includes Regulatory and Compliance representatives. CenturyLink has provided some alternative wording to be added to Chapter 2, Paragraph 2.1.5.1 which is also in the CMP package on page 52. Mark said the current approach is to add a NOTE that defines when a CLEC/CLEC Subcontractor will not be considered a “service supplier” in the context of the Tech Pub. Mark said hopefully this approach makes it clearer. He said that customers will likely want to have some time to review this proposed language within their companies.

Armando Fimbres - Oregon Public Utility Commission asked when CLEC comments should be returned to CenturyLink.

Mark Coyne – CenturyLink said we would like CLEC comments back within the next week to 10 days and would then hold a call to review both this CR and the CLEC Competency Test CR toward the end of March or early April. He said we could also hold the review in the April meeting.

Liz Tierney – Global Capacity said the wording that CLECs proposed and the CenturyLink wording are saying the same thing. Liz said CLECs already have wording in their ICAs to restrict them from certain CO space. The CLEC wording identifies that the Competency Test is required when the CLECs needs to be in the shared space. Liz said she would review both sets of wording changes.

Mark Coyne – CenturyLink said our approach would be to use the original CenturyLink redline Tech Pub wording and the new CenturyLink NOTE which hopefully provides a more simplified approach to exclude a CLEC/CLEC Subcontractor when they are working in their own CO space.

Kim Isaacs – Integra said there is a sentence in Section 2.1.2 of the proposed Tech Pub that states that the Tech Pub applies to CLECs in their Caged or Cageless space. Kim said that wording and the new CenturyLink wording seems mutually exclusive and asked if that sentence was specific to the MOP. Kim said a further clarification may be required here to indicate something about the MOP standard applying.

Mark Coyne – CenturyLink asked CLECs to consider this section and the new CenturyLink proposed wording and see if there are any further CLEC proposed changes. He asked if any CLEC proposed changes could be provided by the end of the month.

Kim Isaacs – Integra said the CLECs would need two weeks to review and propose changes.

Mark Coyne – CenturyLink said once the CLEC proposed wording is received, CenturyLink will then determine if the meeting to review the changes will be during the April monthly meeting. He said the CenturyLink proposed wording being added in Section 2.1.5.1 also impacts the CenturyLink CR for the Competency Test.

Kim Isaacs – Integra said she did not understand when a CLEC tech would be required to take the Competency Test.

Mark Coyne – CenturyLink said he thinks it is anytime a CLEC is outside of their Collo space.

Liz Tierney – Global Capacity said the CLECs are restricted today from being outside that Collo space.

Kim Isaacs – Integra said with the CenturyLink NOTE and their ICA language, it does not appear that a CLEC would be in the CenturyLink space. The question is then when would a CLEC need to take the Competency Test.

Mark Coyne – CenturyLink said we would take that question back to our SME team.

02/17/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said two Ad Hoc calls had been held in September 2015 to review the planned updates to Tech Pub 77350. Two January calls were held to review Action Items and the CenturyLink responses to the Tech Pub review calls held last September. Mark said the CLEC community is considering clarifying language to add to the Tech Pub associated with the key Action Items. Once those additional redlines are received, CenturyLink will schedule another ad hoc call to review the CLEC proposed language. Mark asked if there were any questions. There were none.

01/28/16 Ad hoc meeting minutes FINAL Attendees: Larry Couch – Action Communications Kim Isaacs – Integra Nancy Swanson – Mobius Communications Victor Gaither – TW Cable Carl Caughran – CenturyLink Jeff Bostow – CenturyLink Renee Albersheim – CenturyLink Mark Coyne – CenturyLink John Hansen – CenturyLink Susan Lorence – CenturyLink

Susan Lorence – CenturyLink provided a brief history of this CR for those players that were new. Susan said that the CenturyLink SME team had met with Legal and Regulatory on one of the new Action Items from the January 7, 2016 Ad hoc meeting which was to consider adding wording specific to CLECs in Section 16 of the Tech Pub 77350 that the “ICA Controls”. Susan read the following response from the Legal and Regulatory team:

The CenturyLink Legal and Compliance teams have determined that no additional updates to Tech Pub 77350 are required. They believe the Tech Pub has general applicability. The ICA that is negotiated with each customer has the general terms that apply to all aspects of their business with CenturyLink. The Legal team believes that adding wording to the Tech Pub would be unnecessarily duplicative.

Susan said that any customer that has concern with this approach and wished to discuss it further should have their Legal representative contact the CenturyLink Legal representative Jeff Nodland at Jeff.Nodland@CenturyLink.com. Susan then provided a status on the second Action Item from the January 7 call which was to create a CR to provide documentation on the Competency Testing. The CR was initialed by Jeff Bostow – CenturyLink and was presented at the January monthly CMP meeting. That CR is PC011516-1, CLEC/CLEC Subcontractor Inside Plant (ISP) Competency Requirements and Testing on Technical Standards associated with CenturyLink Telecommunications Equipment Installation Guidelines (Tech Pub 77350), and there will be a separate Ad Hoc call for that new CR following this meeting.

Kim Isaacs – Integra said she was disappointed that CenturyLink was not going to add the “ICA Controls” wording to the Tech Pub. She said [2/8/16 Updates received from Integra in CAPS] CENTURYLINK’S DECISION this will require THAT INTEGRA COMPLETE an extensive legal review of the Tech Pub as they [ delete DO WITH] WOULD WITH ANY CHANGES TO THE TERMS OF with their ICA. Kim said that will add considerable time to the Tech Pub timeline and said AS AN ILLUSTRATION they have been in ICA negotiations for five years. Kim asked if Jeff understood the implications.

Jeff Bostow – CenturyLink asked if this issue only applied to the current revisions as the majority of the Tech Pub was from the last update in 2007 and would not be up for review and negotiation.

Kim Isaacs – Integra said the wording that a CLEC is synonymous with “Service Supplier” changes the [2/8/16 Updates received from Integra in CAPS] [delete SCOPE] APPLICABILITY of the Tech Pub and is a big issue. It was previously viewed that “Service Supplier” applied to a CenturyLink contractor vs. a CLEC or their contractors. Kim said the Tech Pub would now require their legal review to consider every instance of Service Supplier and insert Integra to determine impact ESPECIALLY ANY ADDITIONAL LIABILITY OR INDEMNIFICATION LANGUAGE IN THE TECH PUB.

Jeff Bostow – CenturyLink said that the use of Service Supplier in the Tech Pub means any CenturyLink employee, CLEC or subcontractor entity that is solely working in the shared local network space to conduct inside plant installation or removal activity. Jeff gave examples of the IOF area, footprint, stored program controls. Jeff said a caged space is exempt.

Kim Isaacs – Integra said there is no issue with the Tech Pub standards as listed. She said she has talked with her technicians and they understand it clearly. Kim said they already have language in their ICA that addresses indemnification and liability and this adds to it and will take a long time to review. Kim said it is not clear in the definition what shared space means [2/8/16 Updates received from Integra in CAPS] AND ANY EXCEPTIONS THAT APPLY TO CLECS.

Jeff Bostow – CenturyLink said with the scope of the Tech Pub77350, it already implies that the person this applies to is an Inside Plant Supplier (ISP).

Kim Isaacs – Integra said [2/8/16 Updates received from Integra in CAPS] IT IMPLIES BUT DOESN’T SAY AND the first time ISP is used is Section 2.1.11.

Jeff Bostow – CenturyLink read Section 2.1.4.2 which is also included under Action Item 1 of the Action Item matrix.

Kim Isaacs – Integra said that language needs to be [2/8/16 Updates received from Integra in CAPS] [delete MORE CLEAR] CLEARER.

Susan Lorence – CenturyLink asked if Integra would want to take that language back to their legal team for review and redline.

Carl Caughran – CenturyLink said he has reviewed this specific language in the field and they believe it is very clear and understandable that a customer can be in their cage without certification but if they are in the shared space, certification is required. Carl said he thinks Jeff has done a great job to protect CLECs since it was not clear previously.

Kim Isaacs – Integra agreed it was not clear previously and [2/8/16 Updates received from Integra in CAPS] IT STILL NEEDS TO CLEARER said she will work with her Ops team and legal to add more clarity.

Susan Lorence – CenturyLink said ICA terms are outside of CMP and wondered if Kim will have her legal team work with CenturyLink’s.

Kim Isaacs – Integra said she will send the redlined language to the CMP mailbox which allows review in CMP and then CenturyLink can review with legal. Kim said she will also include wording about how this applies to day to day operations.

Susan Lorence – CenturyLink said that will work great and then CenturyLink can send to the CenturyLink review team.

Jeff Bostow – CenturyLink said the title of the Tech Pub is key to what it applies to – equipment installation guidelines.

Victor Gaither – TW Cable said looking at Section 2, using the definition of a shared space, a level 4 lead would have to be certified to work there. Victor said this is different in how he deals with other ILECs for the shared space and said he thought CenturyLink should be consistent with how the industry handles cage and cageless which is an open environment. He said this document implies that any work in the cageless space requires a level 4 certification.

Kim Isaacs – Integra said she agreed.

Victor Gaither – TW Cable said his concern is that there needs to be clarity around the CLEC owned space, whether caged or cageless, and that a customer can work in their own space. He said he agreed that if the work extends out of the CLEC space, then the Level 4 certification applies.

Jeff Bostow – CenturyLink described two network terms used previously: CO Tech (Central Office Tech) who does the day to day work, and the COEIT (Central Office Installation Tech) who builds the network.

Victor Gaither – TW Cable said he works with two Collo teams across the nation and that ILEC Collo is more complex. He said their Tier 2 is likely the same as CenturyLink Level 1-3 and that their Tier 1 are those that do installs, test, and is allowed to do power work, etc. which may equate to CenturyLink Level 4. Victor said his local teams need to understand who can do which work for work assignment.

Kim Isaacs – Integra said she agreed with Victor. She said the Tech Pub is not clear and if they are bound to the Tech Pub, it needs to be specific with no wiggle room.

Carl Caughran – CenturyLink said again that he believes the CenturyLink field is very clear with the revised Tech Pub wording in Section 2.1.4.2 and that there is no confusion there.

Susan Lorence – CenturyLink said it sounds like Integra took an action item to redline Section 2.1.4.2 language to make it more clear. Then CenturyLink will take that wording back to the CenturyLink review team for consideration.

Victor Gaither – TW Cable said he thinks there is agreement that when looking at inside plant, cage or cageless, Level 1-3 can work in their own space but anything else requires Level 4 and thought that was consistent with the industry which was important. Victor said that needs to be clear in the document.

Kim Isaacs – Integra said she will review Section 2 in its entirety to propose some redline that will make it abundantly clear. Kim said she understands Jeff’s intent but does not think the Tech Pub [2/8/16 Updates received from Integra in CAPS] [delete SAYS THAT] CAPTURES CENTURYLINK’S INTENT.

Victor Gaither – TW Cable said if Kim can propose some words that are more exact, everyone wins.

There was further discussion and disagreement among those on the call as to whether the redlined Tech Pub language was clear or not. It was believed that the intent might be clear but that there could limitations that could be interpreted in the language.

Susan Lorence – CenturyLink said she thought the plan of action is for Kim to review Section 2 and propose some wording that will add clarity. CenturyLink will then review that wording with our Legal and Compliance team to see if we can resolve this main point of contention. She said the other action items do not seem like they will take much time.

Kim Isaacs – Integra agreed that the Tech Pub standards are not the problem and said she had reviewed the Action Items and did not have any concerns.

The Ad hoc meeting was adjourned at 1:55 PM MT.

01/20/16 Product/Process CMP Meeting Mark Coyne – CenturyLink said two Ad Hoc calls had been held in September to review the Tech Pub 77350 updates. The CR originator, Jeff Bostow – CenturyLink, then investigated the identified Action Items from the two calls. On January 7, 2016, an Ad Hoc meeting was conducted to review the CenturyLink response to each Action Item. Another Ad Hoc call is scheduled for January 28, 2016 to continue to review the Action Item matrix and provide feedback on the meeting that the CenturyLink SME team agreed to hold with CenturyLink Legal. Mark said we hope to provide a response from the CenturyLink Legal team prior to the next meeting. As part of the discussion in the January 7, 2016 Ad Hoc call, CenturyLink agreed to issue a new CR to capture the process for Competency Testing for the CLEC technicians. Mark said if all goes well in the January 28, 2016 Ad Hoc call, CenturyLink will propose a Level 4 notice be sent by early February with an expected implementation date of mid March. Mark asked if there were any questions. There were none. [1/29/16 Updates received from Integra in CAPS] BASED STATEMENTS CENTURYLINK MADE ON THE 1/28/16 AD HOC CALL – IT IS INTEGRA UNDERSTANDING THAT THE INTENT OF THE CHANGES TO TECH PUB. 77350 ONLY WHEN THE CLEC CHOOSES TO HAVE ITS EMPLOYEES INSTALL OR DECOMMISSION A COLLOCATION SPACE; OR WORK WITH POWER. ONCE THE CLEC COLLOCATION SPACE IS ESTABLISHED, DAY TO DAY OPERATIONS, EQUIPMENT OR CARD ADDITIONS, TECH PUB 77350 STANDARDS MINIMALLY APPLIED TO THE CLEC’S ACTIVITY WITH THE EXCEPTION BEING HEALTH AND SAFETY.

01/07/16 Ad hoc meeting minutes Attendees: Brendan Hamel – Granite Telecommunications Laurie Roberson – Integra Kim Isaacs – Integra Carl Caughran – CenturyLink Jeff Bostow – CenturyLink Mark Coyne – CenturyLink John Hansen – CenturyLink Susan Lorence – CenturyLink

Susan Lorence – CenturyLink said this call was to review the CenturyLink responses to the Action Items that were taken during Ad Hoc calls on September 23, 2015 and September 30, 2015. The call participants referred to the Action Item matrix posted to the Wholesale calendar.

Action Item 1 - Section 2.1.4.2 Jeff Bostow – CenturyLink reviewed the proposed changes to Section 2.1.4.2 as listed in the matrix.

Kim Isaacs – Integra relayed that this was not the direction that she had expected the redline Tech Put language for this Action Item to take. She indicated she was expecting to see a statement that where terms differ or there is a conflict, the terms of the ICA control. She mentioned competency assessments and the need for a statement that their ICA controls if there are issues concerning these assessments. Kim said the entirety of the Tech Pub 77350 is part of the ICA and the redlined wording could imply these rules to be retroactive for customers. She did not understand the reference to “equipment placed” which she felt might be construed as requiring retrofit to meet standards.

Jeff Bostow – CenturyLink said there was no intent for this Tech Pub to imply any retrofitting. The scope was all on a going forward basis. He said he was trying to meld the needs of the business with needs of the CLEC community.

Kim Isaacs – Integra said there was a need to clearly delineate the difference between service supplier and the CLECs and that there are different terms that control. She said it is the same as Chapter 2, Par. 2.1.5.1 where there was an attempted definition of CLEC. This issue was problematic within most of the document and could open up for more misunderstanding and conflict.

Jeff Bostow – CenturyLink asked if that was the premise of other CLECs.

Brendan Hamel – Granite Telecommunications stated that Granite had no problems to this point but would continue to investigate.

Kim Isaacs – Integra asked if Granite currently takes the CenturyLink competency test.

Brendan Hamel – Granite Telecommunications said his role was to update the guides and would speak to his department directly.

Kim Isaacs – Integra said she will need additional time for review and would ask Integra techs about the possibility to take the test before they apply for and are granted an access badge. Kim said her concern was if they use the resource and there is a problem. The Tech Pub currently reads that the Integra techs must meet the Level 4 competency within the system. Jeff Bostow – CenturyLink said the issue is whether the tech is performing in a caged space or any part of the shared CenturyLink footprint. Jeff said the direction is not to be punitive but to insure the sanctity of the network and those working on it perform with competency.

Kim Isaacs – Integra said she understood that there is a need for all to meet OSHA, NEC, and UL standards but there is a history between CLECs and CenturyLink of being competitors and that CenturyLink could potentially use this requirement to not let Integra into the CO. Kim said with over 12 years of job experience, there was a need for clear language that CLECs can agree to and appropriate technical standards but that the ICA prevails. Susan Lorence - CenturyLink said we need to take this back to CenturyLink legal for guidance.

Kim Isaacs – Integra said she needed review by her legal team also but believed the legal folks from each company will also disagree.

Action Item 2 - Section 2.1.6 Jeff Bostow – CenturyLink reviewed the proposed wording change.

Kim Isaacs – Integra said as she had mentioned before, her concern is about CLEC synonyms and use of the term “service supplier.” She believed that some applied to CLEC and some applied to CenturyLink and that it was strange that these terms were synonymous.

Jeff Bostow – CenturyLink said with the Tech Pub 77350 initial mission/scope, that the existing terminology was correct. But as the Tech Pub title suggests, Telecommunications Equipment Installation Guidelines, it is not intended to be about personnel. He asked if that was acceptable.

Kim Isaacs – Integra said she would need to run it past her legal team. Action Item 3 - Section 2.1.11 and 15.2.3 Kim Isaacs – Integra said that the ICA identifies each partner’s responsibility for the build out of a location. CLECs have not previously had the requirement to take the competency test. That would be based on each customer.

Jeff Bostow – CenturyLink said if there was an outage, CenturyLink would be liable. He gave an example of an accidental human error that causes an outage during a hot power cutover. Jeff said a report would need to be filed with the PUC and that there could be a fine involved. Several Tech Pubs, 77350, 77351 and 77385, were being clarified across the CenturyLink 38 states as a company standard. Language was being tightened up and that technicians would get badged if deemed competent. He said, with due respect, the process is a defense mechanism for CenturyLink on who gets access to facilities.

Kim Isaacs – Integra said, also with due respect, there is a reason to be careful. Kim said the industry has matured but this requirement could be misconstrued to make competition more difficult. The technical specifications are not the issue. The issue is when a tech is in a facility, there is no ability to look at the ICA and how a violation has to be addressed. She said she does not know what to do with this as the CO techs have not had this competency requirement previously and with this, now they must access a web site and determine the required competency test(s).

Jeff Bostow – CenturyLink said vendors have access to the competency test outside the firewall and any vendor has access.

Kim Isaacs – Integra said there is no process or methodology in the PCATs or the ICA associated with CLECs and competency testing. The Tech Pub needs to address this. Kim said she is trying to protect Integra interests and consider what has occurred in the past.

Jeff Bostow – CenturyLink said nothing is going to change on how CLECs gain access to their enclosed space. He said he could see the point about embedded entity. Access is addressed under a separate umbrella as a CLEC customer. He stated that these access requirements are not to be misconstrued as retroactive.

Carl Caughran – CenturyLink said there is a distinction in regard to types of CO space. CenturyLink is protecting our interests and this is addressing general space not collocation space. If a CLEC tech is trying to install in the general space, rules are mandated. Carl said he understands that Kim is trying to protect against rogue CO managers and that the wording in the Tech Pub under Section 2.1.11 says if a CLEC tech is working in their space, there is no need to provide proof of competency.

Kim Isaacs – Integra stated that point is exactly what she is asking for but currently it is not clearly stated in the Tech Pub. Kim said the matrix says that for this Action Item but that wording is not in the Tech Pub and should be added. She asked where in 2.1.11 that was stated.

Jeff Bostow – CenturyLink confirmed it does not say that in the Tech Pub.

Kim Isaacs – Integra said she has two key points in the discussion that the Tech Pub needs to provide some protection for the CLECs: 1) The reference that the ICA controls. 2) The requirement around competency testing.

Jeff Bostow – CenturyLink said if a reference is added to the Tech Pub for a specific component of the ICA and that the ICA controls, the reference implies “separate but equal” and he does not want it to mislead anyone.

Kim Isaacs – Integra said there should be a specific section of the Tech Pub to address how the Tech Pub applies to CLECs and their ICA.

Susan Lorence – CenturyLink said CenturyLink needs to take a step back and let Legal figure out how they propose addressing this issue. If competency testing for CLECs remains, CenturyLink could then issue a CR to let the CLEC community know what was expected.

Kim Isaacs – Integra said Section 16 of the Tech Pub could be updated to elaborate on how the Tech Pub applies to CLECs and that a policy statement could be added at the beginning of the document to refer to Section 16 for CLECs.

Jeff Bostow – CenturyLink said that is a shield of defense of the customer to add the reference to the ICA in one section.

There was some discussion on how to best draft wording between CenturyLink and CLECs for Section 16 so that nothing is lost. There was agreement that CenturyLink would draft wording and review with their legal team and that it could be exchanged between CenturyLink and CLECs. It would then be available for review by all participants in the next ad hoc meeting.

Susan Lorence – CenturyLink proposed the next ad hoc meeting be scheduled for January 21, 2016 at 10 AM MT. A meeting notification would be sent. She said we only made it through three Action Items but thought that these three were critical to resolve and could impact the resolution on the remaining Action Items.

The Ad hoc meeting was adjourned at 11:00 AM MT.

NOTE: Due to conflicts, CenturyLink is moving the next ad hoc meeting planned for January 21, 2016 to January 28, 2016. A meeting notification will be sent by January18, 2016.

12/16/15 Product/Process CMP Meeting Mark Coyne – CenturyLink said two ad hoc calls were held in September to review the Tech Pub 77350 updates. CenturyLink has created a matrix that provides the Action Items from those meetings. A CMP meeting notice was sent to schedule a call for December 17 at 9:30 AM MT. Mark said if the December 17 Ad hoc call goes as planned, we will propose sending the level 4 notice out for formal review and comment on the Tech Pub 77350 updates by the end of year with an expected implementation date in early February. Mark asked if there were any questions. There were none.

NOTE: Due to a last minute conflict, a meeting notification was sent on December 16, 2015 to relay the Tech Pub 77350 Ad Hoc call was moved to January 7, 2016 at 10 AM MT.

11/18/15 Product/Process CMP Meeting Mark Coyne – CenturyLink said the SME team has been working on the Action Items. Considering various schedules and the Thanksgiving holiday, the meeting was planned for December 1 but has subsequently been moved to December 9. The matrix of the Action Items and the CenturyLink responses will be provided prior to the Ad hoc call.

NOTE: As of November 24, 2015, it appears the date will need to be moved again to later in December. Date and time to be confirmed via a Meeting notice.

10/21/15 Product/Process CMP Meeting Mark Coyne – CenturyLink said there were two ad hoc calls to review the redlined Tech Pub 77350; one was held on September 23 and one on September 30. CenturyLink is creating a matrix of all of the Action Items from the two meetings and an ad hoc meeting is planned for November 5 to review the CenturyLink responses associated with each Action Item. The meeting notice will be sent soon.

Kim Isaacs – Integra stated that she would be traveling the first week of November and asked if the call could be rescheduled.

Mark Coyne – CenturyLink stated that we would check with Jeff Bostow as to his schedule for the week of November 9, 2015.

NOTE Update as of October 28, 2015: After review of Jeff Bostow’s schedule and consideration for the Thanksgiving Holiday, the follow up Ad Hoc meeting for this CR and Tech Pub 77350 will be December 1, 2015 at 9:00 AM. A meeting notice will be sent in November.

Mark Coyne – CenturyLink said if the meeting the week of November 9 goes as planned, CenturyLink will likely send a Level 4 CMP notification by mid November with an effective date planned for late December. Mark asked if there were any questions. There were none.

9/30/15 CMP Ad Hoc Meeting Attendees: Phil Thomas – Birch Laurie Roberson – Integra Kim Isaacs – Integra Laura Biel – Consolidated Telcom Jeff Bostow – CenturyLink Mark Coyne – CenturyLink John Hansen – CenturyLink Susan Lorence – CenturyLink

Susan Lorence – CenturyLink said the meeting minutes from the Ad Hoc call on September 23, 2015 had been sent that morning. Susan relayed that as agreed on that first Ad Hoc call, she had focused on capturing the Action Items and asked everyone to take a quick look at those to insure the approach was satisfactory. Susan said Action Item 2 was an important one and that a SME call had been held on September 29, 2015 to start the discussion but there was no resolution as of yet. If necessary, any new issues would be cross referenced back to Action Item 2. The plan was to use the same approach for this September 30 call and that once we get through the review of the redline Tech Pub 77350 updates, a matrix would be created of all of the Action Items. We would then track them on the matrix for moving them to Completion and cross reference any Tech Pub updates as appropriate.

Kim Isaacs – Integra said the initial list of Action Items looks good but she will need to check her own notes.

Jeff Bostow – CenturyLink began the call where we had left off with a review of redlines with Chapter 7.

Action Item 10 Section 8.2 – Correct the typo in the new sentence from “blank ink” to “black ink”.

Action Item 11 Section 8.1 – Review content of this section to insure that the redlined updates fully delete related content and that there are no remaining sentence fragments.

Action Item 12 Section 8.3.2 – Review and clarify whether this section is applicable to CLECs. This Action Item is associated with Action Item 2 and we will cross reference it to that one.

Kim Isaacs – Integra said this Tech Pub is included in their ICA. Kim wants the Tech Pub sections/content clear as to what applies to CLECs vs. CenturyLink and their suppliers/contractors. In that way, Kim said that will avert the potential for being considered in breach of their contract.

Jeff Bostow – CenturyLink said he understands and wants that clear also. Jeff then asked what the process will be to review the Action Item matrix in order to eventually close each one.

Susan Lorence – CenturyLink said the plan will be to schedule a follow-up Ad hoc call in several weeks to review the Action Item matrix. That will allow time for the Action Items to be resolved by Jeff and his SME team. In the Ad Hoc call, we will review each Action Item and any related Tech Pub updates to insure the Action Item can be closed.

Action Item 13 Section 8.8.1 – Remove “Standard Configuration document…” and replace with PEG. Relates to global Action Item 7.

The changes to Tech Pub Chapters 9, 10 and 11 are based on previous Tech Pub updates to Tech Pubs 77385, 77351 and 77355. The changes to these chapters came from both Curtis Ashton – CenturyLink and Jesse Olave – CenturyLink.

Action Item 14 Section 12.3 – Review paragraph for completeness. This section relates to Action Item 1 and reference to a customer’s ICA. There was a question as to whether the contacts listed in the Tables applied to both CenturyLink and CLECs.

Kim Isaacs – Integra said their ICA addresses the requirements for handling of hazardous materials and agreed updates related to Action Item 1 will help clarify roles and responsibilities.

Jeff Bostow – CenturyLink said that in Chapter 13 and 14 and the related workbook, the forms that are directly applicable to CLEC intervention are the General Method of Procedure (GMOP) and Detailed Method of Procedure (DMOP) forms. Jeff said the workbook changes were generally not changes to the forms themselves but were changes to contact information and changes related to rebranding. Jeff said he is willing to discuss any of the forms.

Action Item 15 Is the term and CenturyLink position of State Interconnect Collocation Manger (SICM) still valid? Should the term be replaced or deleted? Perform global search for this term.

Action Item 16 Chapter 15.9 – The Planned Network Activity Registration (PNAR) process is being replaced by the Network Change Management System (NCMS). Is that process/system and related documentation available outside the CenturyLink firewall? Similarly, is the Change Management Document 0013, Revision 1.0 Doc 0013 available outside of the firewall?

Jeff Bostow – CenturyLink completed the review the final Tech Pub Chapters and asked if there was anything that should be excluded or included in the Tech Pub.

Kim Isaacs – Integra said she may find additional questions during the formal review cycle but did not have any more at this time. The first couple chapters took the time but the remaining chapters went more quickly.

Susan Lorence – CenturyLink asked if any others on the call had any questions. There were none. Susan said in several weeks, she would schedule a one hour follow-up Ad Hoc call to review the status of the Action Item/Matrix. She thanked everyone for their patience and participation on the call.

The Ad hoc meeting was adjourned at 11:30 AM Mountain Time.

9/23/15 CMP Ad Hoc Meeting Attendees: Bernard Dawson – Birch Russ Coleman – Birch Scott Barnett – Birch Phil Thomas – Birch Russ Hamman – Birch Mike Krind – Birch Juan Ornelas – Birch Laurie Roberson – Integra Kim Isaacs – Integra Tracy Fisher – Integra David Boileau – Integra Jeff Bostow – CenturyLink John Hansen – CenturyLink Susan Lorence – CenturyLink

Susan Lorence – CenturyLink reviewed the purpose of the Ad Hoc call and provided a brief background on the CR PC042915-1 associated with updates to Tech Pub 77350. Susan proposed that the meeting minutes from the call consist of Action Items that are identified as each Chapter and sections of the redlined Tech Pub are reviewed. There were no objections.

Jeff Bostow – CenturyLink said the reason for the Tech Pub 77350 proposed changes was to merge the RBOC and ILEC requirements. Jeff said that the changes are consistent with previous updates to Tech Pubs 77351, 77355, and 77385. He said the changes are all future focused and are for new buildout or future building configurations and will not impact current installations. Jeff asked if that was a fair assessment.

Kim Isaacs – Integra said that was her understanding also but said there are some changes in Chapter 2 regarding certification testing that she had not seen before in other Tech Pubs.

Jeff Bostow – CenturyLink said these Tech Pub updates are consistent with the other Tech Pub updates and that they are seamless and benign in their CLEC impact. Jeff said all the page number and section references will be trued up with the final version once the redlines are accepted. There is a global change from Qwest to CenturyLink.

Kim Isaacs – Integra asked if there would be more detail added for the Reason for Reissuance and asked if the new requirements would be included in this section.

Jeff Bostow – CenturyLink said yes, it would and that the History Log would capture the changes in more detail.

Kim Isaacs – Integra said if the History Log will contain more detail of the changes, then it would work to point to the History Log for the details in the Reason for Reissuance.

Jeff Bostow – CenturyLink said he would include a high level view of the new requirements in the Reason for Reissuance and then reference more detail that would be provided in the History Log. Jeff than began review of the redlined Tech Pub.

Section 2.1.1.1 Kim Isaacs – Integra said she needed to check with her team on the fairness of the advance notification. Kim also asked what happens if their ICA differs from the requirements included in the Tech Pub.

Susan Lorence – CenturyLink said the CMP notifications include a statement that the ICA rules.

Action Item 1 Section 2.1.4.2 – CenturyLink will work with legal to add a reference to the ICA.

Action Item 2 Section 2.1.6 – CenturyLink will provide some clarity to roles and responsibilities relative to the terms a) Service Supplier, b) Contractor and c) CLEC/CLEC sub contractor(s). CenturyLink will work with legal to further delineate accountability and requirements in both a cage and cageless environment. Kim Isaacs – Integra said it is clear how Section 2.1.2 applies to equipment but it is not clear how the requirements apply to CLEC subcontractors.

Jeff Bostow – CenturyLink said this will be good to clarify the accountability if there was a disruption in service and who might have caused the situation in conjunction with PUC reporting requirements.

Section 2.11 – There was considerable discussion as to how CenturyLink insures CenturyLink CO Techs know what they are doing in the CO. They are required to take online competency exams and receive a specific clearance level.

Action Item 3 Since CLEC CO techs are not required to take the CenturyLink competency exams, there needs to be appropriate clarity in the Tech Pub on what standards apply to CLECs and which ones do not.

Kim Isaacs – Integra said this is to assist in preventing a CLEC from being expelled from a CO for reasons that are not quite clear.

Action Item 4 Will CenturyLink allow a CLEC or CLEC subcontractor to voluntarily take a competency exam which is outside of the firewall. If so, what would that process be.

Jeff Bostow – CenturyLink described the competency exam and how the exam is related to access requirements via the badge system.

Kim Isaacs – Integra said Integra has had issues with the badging process in the past.

Action Item 5 There needs to be a better understanding of the CenturyLink badging process for CLECs and how that may relate to the potential problem of an inability to gain building access. There have been problems with this in the past.

Action Item 6 There was a name change throughout the Tech Pub from CO Operations to Business and Consumer Markets group however the responsibilities are the same. CenturyLink needs to confirm the contact information did not change and should also investigate if a more generic term can be used to prevent future Tech Pub updates if there is a work group name change when there is not a corresponding contact number change.

Action Item 7 Section 2.4.8.1 and 2.4.8.2 – There is a reference to Planning and Engineering Guidelines (PEG). CLECs do not have access to the PEG so CenturyLink needs to also add applicable Tech Pub reference numbers. CLOSED Jeff Bostow – CenturyLink added a reference to Tech Pubs 77351, 77355, and 77385.

NOTE: A short break was taken.

Action Item 8 Section 3.1.7 – CenturyLink will perform a global search on PEG to also include the applicable Tech Pub reference(s). Jeff will review each occurrence and evaluate what updates are required.

Action Item 9 Section 3.9 – CenturyLink will perform a global search to change any Telcordia reference to Ericsson. Jeff will review each occurrence and evaluate what updates are required.

Jeff Bostow – CenturyLink completed the review of Chapter 6.

Kim Isaacs – Integra said once the information is received on Action Item 2, it will help with the review of the remaining chapters.

Susan Lorence – CenturyLink thanked everyone for their participation on the call and reminded those on the call that there is another review meeting on Wednesday, September 30, 2015. The meeting was adjourned at 11:00 AM Mountain Time.

9/16/15 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR has been on hold since May while Jeff Bostow – CenturyLink continued to resolve some remaining open points. The redlined chapters of Tech Pub 77350 were sent in by Jeff the first of this month. On September 9, 2015, a notification was sent to confirm the two ad hoc calls scheduled for September 23 and September 30. The redlined chapters of Tech Pub 77350 chapters have been posted to the Wholesale calendar and the cross reference matrix of related changes between Tech Pub 77351 and Tech Pub 77350 will also be posted.

Kim Isaacs – Integra said she wanted to confirm that the changes to Tech Pub 77350 will not be backward looking changes.

Mark Coyne – CenturyLink said he thought like the changes to Tech Pub 77351, these are forward looking changes. (9/25/15 Updates received from Integra in CAPS) [NOTE: ON THE 9/23/2015 TECH PUB 77350 AD HOC CALL – JEFF BOSTOW CENTURYLINK CONFIRMED THE CHANGES WERE FORWARD LOOKING AND RETROFITTING WOULD NOT BE REQUIRED.]

08/19/15 Product/Process CMP Meeting Susan Lorence – CenturyLink said this CR was presented in May by Jeff Bostow – CenturyLink. Jeff has been working on resolving some remaining open points and expects to have the final versions of the TP 77350 chapters by end of August. We have tentatively scheduled two ad hoc calls September 23, 2015 and September 30, 2015 that will each be two hour calls to review the proposed changes to TP 77350. A meeting notice will go out early September and we will post the two dates to the Wholesale calendar as placeholders. Susan asked if there were any comments. There were none.

07/15/15 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR was presented in May by Jeff Bostow – CenturyLink. Mark said that there are a few open points that are still being resolved by Real Estate and the National Network SMEs. The plan is to have the final version of the Technical Publication by end of July and ad hoc calls will be scheduled in August. Mark asked if there were any questions. There were none.

6/17/15 Product/Process CMP Meeting Mark Coyne – CenturyLink said this CR was presented last month by Jeff Bostow – CenturyLink and that there are a couple open points that are still being resolved associated with Real Estate and the National Network. Jeff has indicated that he hopes to have the final version of the Technical Publication by end of July and ad hoc calls will be scheduled then in early August. Mark asked if there were any questions. There were none.

5/20/15 Product/Process CMP Meeting Jeff Bostow – CenturyLink presented this new CR. He said this CR was the companion CR to a CR associated with Technical Publication 77351 related to Engineering which had a review completed previously this year. Jeff said the next step was to use those completed Engineering requirements to take an aggressive approach to realign CenturyLink under one plan associated with installation requirements. Jeff said there are significant differences across all CenturyLink states but that this Tech Pub will closely resemble the legacy Qwest 14 state region into a one company mindset.

Susan Lorence - CenturyLink said when Jeff was ready, we would schedule an ad hoc call to begin review of the redlined Tech Pub 77350 chapters.

Jeff Bostow – CenturyLink said he is working toward an August 1 date for a 45 day notification cycle.

Mark Coyne – CenturyLink asked if there were any questions for Jeff. There were none.

Susan Lorence - CenturyLink said ad hoc calls had been planned to start once this CR was introduced but just recently Jeff identified that there remain some open points with Real Estate and the National Network SMEs. Susan said Jeff is continuing to work with those teams on any remaining issues and that ad hoc calls will be scheduled as soon as those remaining issues are resolved which may be in July.

Kim Isaacs – Integra asked if these Tech Pub updates are based on the engineering changes that were reviewed previously. She said her understanding was that no rework was required as to what was currently installed with these Tech Pub updates unless there were safety violations.

Mark Coyne – CenturyLink said that was correct as stated with Tech P ub77351 updates.

Kim Isaacs – Integra asked for confirmation that Tech Pub 77350 changes would be on a go forward basis also and that the updates would not require re-engineering of the current environment.

Jeff Bostow – CenturyLink said that was correct. There would not be a need for retrofitting the embedded based with these changes to Tech Pub 77350.