Open Product/Process CR PC042303-4 Detail |
| Title: Implement New USOC PGO2N | ||||||
| CR Number |
Current Status Date |
Area Impacted | Products Impacted | |||
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| PC042303-4 |
Completed 6/5/2003 |
Preordering, Ordering, Billing | Resale (PGOC-, PGOP-, PGOF-) | |||
| Originator: Paxton, Mallory |
| Originator Company Name: Qwest Corporation |
| Owner: Paxton, Mallory |
| Director: |
| CR PM: Harlan, Cindy |
Description Of Change |
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Qwest is implementing a new USOC to identify the second line in a 2-line POTS package. The USOC will not be used for billing or provisioning the line; it will enable us to correctly identify and bill for the elements in the 2-line package account overall.. The impacted packages are identified in the table below.
Expected Deliverable:
Effective 8/9/2003 (or as otherwise determined as part of the Level 4 notification process), CLECs will be required to provide this USOC when ordering a 2-line package.
Fyi: Effective 6/12/03, CLECs will see this USOC on CSRs and Qwest will addd the USOC to orders issued in response to a request to add an impacted package. CLECs will be advised of this change in a Level 1 notification.
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| Date | Action | Description |
| 4/23/2003 | CR Received | |
| 4/24/2003 | CR Acknowledged | |
| 4/29/2003 | Contacted Mallory and scheduled Clarification Call for 5/2/03 | |
| 5/2/2003 | Held Clarification Call | |
| 5/13/2003 | Agreed to change the CR# to match the systems SCR# for IMA BPL change and to cross this over after the May CMP meeting as a Manual CR related to a systems CR | |
| 5/21/2003 | May CMP Meeting minutes are posted to the database. This CR will cross over to systems to be handled as a manual workaround to a systems CR. | |
| 6/5/2003 | Changed CR to closed as this was crossed over to systems per May CMP meeting. |
Project Meetings |
| May 21, 2003 CMP Meeting Minutes This CR is notifying the CLECs that effective August 9 this usoc will be required to be put on the LSR. Effective June 12 this usoc will be seen on the CSR, but not be required until August 9. This CR has a related Systems CR that is requesting an IMA BPL edit to require the CLECs to use this usoc. Because this CR is a manual process to the systems CR it will be crossed over to the system team. CLEC Change Request Clarification Meeting 11:00 a.m. (MDT) / 5/2/03 1-877-561-8688 7385723 PC042303-4 Implement New USOC PGO2N Mallory Paxton, Qwest Senior Process Analyst Shon Higer, Qwest Senior Process Analyst Janean Van Dusen, Qwest Product Manager Joy McConnell Couch, Qwest Staff Advocate Policy & Law Linda Sanchez-Steinke, Qwest Change Request Project Manager Introduction of Attendees Introductions of the participants on the Conference Call were made and the purpose of the call discussed. Review Requested (Description of) Change The description of change requested in the CR was reviewed. Mallory Paxton explained that the USOC is being introduced to identify the second line in a two-line package. The new USOC will be used with the package USOCs PGO2N, PGOCY, PGOC8, PGOPY, PGOP8, PGOFA, PGOFB, PGOVB. CLECs will see the new USOC on service orders, FOCs and CSRs starting in June and will need to provide the USOC when ordering 2 line packages in August. This USOC will not have a charge of its own. Confirm Areas & Products Impacted Products impacted are Resale POTS, pre-ordering, provisioning and billing. Confirm Right Personnel Involved Qwest confirmed that the right personnel were involved in the conference call. Identify/Confirm CLEC’s Expectation CLECs will start seeing this USOC on service orders, FOCs and CSRs starting in June and will need to provide the USOC when ordering 2 line packages starting in August. Identify any Dependent Systems Change Requests Establish Action Plan (Resolution Time Frame) CLECs will see this USOC on service orders, FOCs and CSRs starting in June and will need to provide the USOC when ordering 2 line packages starting in August.
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Information Current as of 1/11/2021