Wholesale: Products & Services

Open Product/Process CR PC042303-3 Detail

 
Title: Clarification of Service Interval Guide Installation Instructions for UNE P Conversion as Specified.
CR Number Current Status
Date
Area Impacted Products Impacted

PC042303-3 Withdrawn
5/21/2003
Preordering, Ordering UNE-P
Originator: Pardee, Carla
Originator Company Name: AT&T
Owner: Rein, Kathy
Director:
CR PM: Harlan, Cindy

Description Of Change

The Qwest Service Interval Guide (“SIG”) currently states the following for “Activity/Feature – Conversion as Specified for Retail, Resale or UNE-P POTS to UNE-P POTS: “Orders are submitted for two main purposes: 1) To convert an existing resale/retail lines to UNE-P with changes, and 2) To request an additional line. Depends on changes requested. For instance, addition of another line would follow New Installs Guidelines”. This guideline is confusing to AT&T, as well as other CLECs. The guidelines distinguishes and clarifies the request for an additional line, however the interval for requesting conversion as specified to convert an existing resale/retail line to UNE-P with a change is not clear. Does this mean that a CLEC follows the addition or change of CO features listed later in the SIG, or some other interval ? AT&T requests that Qwest clearly identify this interval in its published SIG for each type of conversion as specified change. The clarification requested by AT&T is a minor change involving very few resources by Qwest.

Expected Deliverable:

July 2003


Date Action Description
4/23/2003 CR Received 
4/24/2003 CR Acknowledged 
4/28/2003 Contacted Carla-ATT to schedule clarification call 
4/29/2003 Scheduled Clarification call for 5/2/03 
5/2/2003 Held clarification meeting. Rec'd e-mail from Carla Pardee at AT&T they have decided to withdraw change request as it is duplicate of AI041603-1 submitted by Liz Balvin.  
5/6/2003 Status of CR changed to pending withdrawal. 
5/21/2003 May CMP Meeting minutes will be posted to the database 

Project Meetings

May CMP Meeting - An Action Item is open for this same request (see AI041603-1). This request will be Withdrawn. Carla-ATT agreed this was okay.

Fri 5/2/03 9:49 AM From: Pardee, Carla D, CSLSM [cdickinson@att.com] To: ljsanch@qwest.com; cmacy@qwest.com Linda - Based on our Clarification call today, and the representations from Michael Whitt, AT&T is withdrawing this CR. Thank you for your assistance in this matter.

Carla Dickinson Pardee AT&T Local Services & Access Management 1875 Lawrence Street, Suite 8-38 Denver, Colorado 80202 Phone: 303-298-6101

CLEC Change Request Clarification Meeting 9:00 a.m. (MDT) / 5/2/03 1-877-562-8687, 3393947 PC042303-3 Clarification of Service Interval Guide Installation Instructions for UNE-P Conversion as Specified.

Attendees Carla Pardee, AT&T, LSAM Manager Laurel Neher, Qwest, Staff Advocate Policy & Law Kathy Rein, Qwest, Process Specialist Michael Whitt, Qwest, Product Manager UNE-P Linda Sanchez-Steinke, Qwest, Change Request Project Manager

Introduction of Attendees Introductions of the participants on the Conference Call was made and the purpose of the call discussed.

Review Requested (Description of) Change The description of change requested in the CR was reviewed. Carla indicated that AT&T would like to have the Service Interval Guide clearly specify UNE-P conversion installation guidelines.

Confirm Areas & Products Impacted UNE-P Conversions

Confirm Right Personnel Involved Qwest confirmed that the right personnel were involved in the conference call.

Identify/Confirm CLEC’s Expectation Michael Whitt explained that there are changes planned to this section of the SIG that will make the language more clear. These changes will be sent out on or around 5/23/03. The language proposed to change is the conversions as specified for existing retail or resale to UNE-P POTS 3 business days. In Colorado and Minnesota only 2 business days. When adding additional lines, new installation guidelines apply. Carla said that AT&T may withdraw this CR because of the already existing action item open for MCI/Worldcom. Identify any Dependent Systems Change Requests

Establish Action Plan (Resolution Time Frame) Carla will send Linda Sanchez-Steinke an e-mail to withdraw this change request.


Information Current as of 1/11/2021