Wholesale: Products & Services

Open Product/Process CR PC041603-1 Detail

Description Of Change

Expected Deliverable:

none noted

Project Meetings

May 21, 2003 CMP Meeting Minutes Ben Campbell – Qwest advised we are currently identifying available documentation and working to put it together to ensure this process is documented. Cindy Macy – Qwest asked Jenn – US Link if she had anything to add since this CR was walked on to the systems meeting last month and it has not been presented to the P/P team as of yet. Jenn added that she also wanted to have documented ‘where these charges would appear on the bill’. Jenn explained that they did not know what account these would appear on. Cindy – Qwest added that it depends if the service was ordered via LSR or ASR. It may show on Specials account in IABS since it is ordered out of FCC tariff. Next Steps for Lillian and Ben – Qwest is to review existing documentation, create documentation for this process, ensure billing information is included in the documentation. Qwest will move this to presented status.

Clarification Meeting April 30, 2003 1-877-572-8687 3393947#

PC041603-1 Document ASR process for ordering EICT to and from Collocations; with LOA, to and from MUXs Attendees Benjamin Campbell – Qwest Dave Hahn – Qwest Jeff Cook – Qwest Lillian Robertson – Qwest Jenn – US Link Julie – US Link Millie – US Link Cindy Macy – Qwest

Meeting Agenda: 1.0 Introduction of Attendees Attendees introduced

2.0 Review Requested (Description of) Change US Link reviewed the CR. US Link explained they have a customer that leased a DS3 from Qwest and they were trying to order a DS1 on this service. It was unclear how to order, and out of which tariff, the local or interstate FCC1. US Link initially tried to order this via an LSR and that didn’t work. There were issues with potentially reselling the trunks and being told they would have to take over the entire DS3. US Link explained they have been dealing with this since last October. We would like this documented so next time the process will be available. US Link explained they want the process documented on how to order via the ASR process EICT to and from Collocations, out of FCC Tariff, with LOA, to and from MUXs. Qwest agreed to change the title of the CR to reflect this explanation. The following Order numbers were provided for the team to use as a reference. These order numbers did go through and the service is installed. C16777694# and C91140990#.

3.0 Confirm Areas & Products Impacted ASR ordering for EICT to and from Collocations out of FCC Tariff #1, with LOA, to and from MUXs

4.0 Confirm Right Personnel Involved Team agreed Lillian would take the lead with Benjamin supporting Lillian.

5.0 Identify/Confirm CLEC’s Expectation US Link explained they want the process documented on how to order via the ASR process EICT to and from Collocations, out of FCC Tariff, with LOA, to and from MUXs. Qwest agreed to change the title of the CR to reflect this explanation.

6.0 Identify any Dependent Systems Change Requests none

7.0 Establish Action Plan (Resolution Time Frame) US Link will present the CR at the May CMP Meeting Qwest will provide our Response at the June CMP Meeting

CenturyLink Response

For Review by the CLEC Community and Discussion at the June 18, 2003 CMP Product Process Meeting

June 11, 2003

Julie Pickar Manager of Provisioning USLink

SUBJECT: Qwest’s Change Request Response – CR #PC041603-1: Document the ASR Process for ordering EICT to and from Collocations; with LOA, to and from MUXs

This letter is in response to your CLEC Change Request PC041603-1 dated April16, 2003. This CR requests that Qwest provide:

-A CLEC process for ordering a DS1 from a Collocation to customer owned M13.

- During our April 30, 2003 Clarification Meeting USLink and Qwest determined:

- USLink provided two order examples, which were correctly completed. - USLink would like to have the process documented on how to order via the ASR, an EICT to and from Collocations, out of FCC Tariff, with LOA, to and from MUXs.

Qwest acknowledges USLink’s CR and apologizes for the unfortunate experience USLink endured with the delay of the two orders. Looking at the documentation available in the PCAT, the FCC No. 1 Interstate Tariff, the ASOG and Qwest Training opportunity, both USLink and Qwest should have been able to issue and complete the order without confusion.

- This request is for a FCC No. 1, Private Line Service. The Collocation termination requires a CCEA (APOT or tie down information) instead of the CFA. - Third Party Marketing requires a Letter of Authorization (LOA). - The question is, “What are we ordering?”

- In this situation, the CLEC requests a DS1, at 100% PIU to connect from their existing Collocation to their third party’s existing DS3. Both the DS1 and DS3 will terminate in the same central office servicing area. The DS1 information may be found in the PCAT by accessing this URL: http://www.qwest.com/wholesale/pcat/ds1.html

- The PCAT will direct you to the FCC NO. 1, Qwest Corporation Access Service Tariff with this URL:

- http://tariffs.uswest.com:8000/docs/TARIFFS/FCC/FCC1/

- Interstate DS1 and DS3 questions are answered in the FCC No. 1 Tariff, Section 7, Private Line Transport Services.

Sections 7.11.and 7.12 describe the DS1 and DS3 Products, as well as muxing.

Technical References are found in Section 7.11, allowing the CLEC to choose their NC/NCI codes from the identified references.

This tariff also gives reference to Expanded Interconnection Channel Termination (EICT) as set forth in Section 21.2.1.

- Issuance of the ASR - CLECs may access the Access Service Request Guide (ASOG) on the ATTIS URL: http://www.atis.org/atis/clc/obf/obfdocs.htm

- Qwest also has ASR Training available Web Based or Instructor lead. Please check our Web site at: http://www.qwest.com/wholesale/training/index.html

Again, Qwest apologizes for the unfortunate experience and confusion regarding this situation. Due to the documentation and references in the PCAT, Tariff, Training and ASOG, no changes will be made to existing documentation.

Sincerely,

Lillian Robertson Qwest

Cc: Joanne Garramone, Susie Bliss